CustomerExpectationsFPR (FirstPointResolution)CustomerExperienceTeamCUSTOMERCAREAttentivenessSmileCARETeamHAPPYCUSTOMERSERVICEWEEKCustomerLoyaltyImprovetheCustomerExperienceCustomerExperienceSCOTTISH& YORKCustomerSatisfactionHelpCenterHeadsetsEmpathyCustomerFeedbackWAYFARERTEAMWORKTRADERSContinuousImprovementCustomerOISInternalCustomersCOMMUNITYMANTHACOMMITMENTPatienceExcellentCustomerServicePOSITIVEAGRCONFIDENCEAceable(Free)Knowledgeof theProductCustomerServiceWeekClearcommunicationskillsQualityCustomerRelationshipCustomerExpectationsFPR (FirstPointResolution)CustomerExperienceTeamCUSTOMERCAREAttentivenessSmileCARETeamHAPPYCUSTOMERSERVICEWEEKCustomerLoyaltyImprovetheCustomerExperienceCustomerExperienceSCOTTISH& YORKCustomerSatisfactionHelpCenterHeadsetsEmpathyCustomerFeedbackWAYFARERTEAMWORKTRADERSContinuousImprovementCustomerOISInternalCustomersCOMMUNITYMANTHACOMMITMENTPatienceExcellentCustomerServicePOSITIVEAGRCONFIDENCEAceable(Free)Knowledgeof theProductCustomerServiceWeekClearcommunicationskillsQualityCustomerRelationship

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Expectations
  2. FPR (First Point Resolution)
  3. Customer Experience Team
  4. CUSTOMER CARE
  5. Attentiveness
  6. Smile
  7. CARE
  8. Team
  9. HAPPY CUSTOMER SERVICE WEEK
  10. Customer Loyalty
  11. Improve the Customer Experience
  12. Customer Experience
  13. SCOTTISH & YORK
  14. Customer Satisfaction
  15. Help Center
  16. Headsets
  17. Empathy
  18. Customer Feedback
  19. WAYFARER
  20. TEAMWORK
  21. TRADERS
  22. Continuous Improvement
  23. Customer
  24. OIS
  25. Internal Customers
  26. COMMUNITY
  27. MANTHA
  28. COMMITMENT
  29. Patience
  30. Excellent Customer Service
  31. POSITIVE
  32. AGR
  33. CONFIDENCE
  34. Aceable (Free)
  35. Knowledge of the Product
  36. Customer Service Week
  37. Clear communication skills
  38. Quality
  39. Customer Relationship