SmileCustomerLoyaltyEmpathyFPR (FirstPointResolution)CustomerFeedbackCUSTOMERCAREKnowledgeof theProductExcellentCustomerServiceCustomerHAPPYCUSTOMERSERVICEWEEKOISAceable(Free)POSITIVECustomerRelationshipTRADERSContinuousImprovementInternalCustomersMANTHACOMMITMENTCustomerExpectationsQualityHelpCenterCOMMUNITYSCOTTISH& YORKCustomerExperienceCARECONFIDENCEHeadsetsTEAMWORKCustomerServiceWeekClearcommunicationskillsPatienceImprovetheCustomerExperienceAttentivenessTeamCustomerSatisfactionAGRCustomerExperienceTeamWAYFARERSmileCustomerLoyaltyEmpathyFPR (FirstPointResolution)CustomerFeedbackCUSTOMERCAREKnowledgeof theProductExcellentCustomerServiceCustomerHAPPYCUSTOMERSERVICEWEEKOISAceable(Free)POSITIVECustomerRelationshipTRADERSContinuousImprovementInternalCustomersMANTHACOMMITMENTCustomerExpectationsQualityHelpCenterCOMMUNITYSCOTTISH& YORKCustomerExperienceCARECONFIDENCEHeadsetsTEAMWORKCustomerServiceWeekClearcommunicationskillsPatienceImprovetheCustomerExperienceAttentivenessTeamCustomerSatisfactionAGRCustomerExperienceTeamWAYFARER

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Smile
  2. Customer Loyalty
  3. Empathy
  4. FPR (First Point Resolution)
  5. Customer Feedback
  6. CUSTOMER CARE
  7. Knowledge of the Product
  8. Excellent Customer Service
  9. Customer
  10. HAPPY CUSTOMER SERVICE WEEK
  11. OIS
  12. Aceable (Free)
  13. POSITIVE
  14. Customer Relationship
  15. TRADERS
  16. Continuous Improvement
  17. Internal Customers
  18. MANTHA
  19. COMMITMENT
  20. Customer Expectations
  21. Quality
  22. Help Center
  23. COMMUNITY
  24. SCOTTISH & YORK
  25. Customer Experience
  26. CARE
  27. CONFIDENCE
  28. Headsets
  29. TEAMWORK
  30. Customer Service Week
  31. Clear communication skills
  32. Patience
  33. Improve the Customer Experience
  34. Attentiveness
  35. Team
  36. Customer Satisfaction
  37. AGR
  38. Customer Experience Team
  39. WAYFARER