FPR (FirstPointResolution)WAYFARERQualityKnowledgeof theProductAceable(Free)COMMUNITYSmileImprovetheCustomerExperienceCustomerExperienceTeamCustomerExperienceCONFIDENCECustomerExpectationsTeamAGRExcellentCustomerServiceCOMMITMENTCARECUSTOMERCARECustomerServiceWeekEmpathyHelpCenterHeadsetsCustomerSatisfactionPOSITIVETEAMWORKTRADERSAttentivenessCustomerContinuousImprovementSCOTTISH& YORKPatienceCustomerFeedbackMANTHACustomerLoyaltyClearcommunicationskillsHAPPYCUSTOMERSERVICEWEEKCustomerRelationshipInternalCustomersOISFPR (FirstPointResolution)WAYFARERQualityKnowledgeof theProductAceable(Free)COMMUNITYSmileImprovetheCustomerExperienceCustomerExperienceTeamCustomerExperienceCONFIDENCECustomerExpectationsTeamAGRExcellentCustomerServiceCOMMITMENTCARECUSTOMERCARECustomerServiceWeekEmpathyHelpCenterHeadsetsCustomerSatisfactionPOSITIVETEAMWORKTRADERSAttentivenessCustomerContinuousImprovementSCOTTISH& YORKPatienceCustomerFeedbackMANTHACustomerLoyaltyClearcommunicationskillsHAPPYCUSTOMERSERVICEWEEKCustomerRelationshipInternalCustomersOIS

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FPR (First Point Resolution)
  2. WAYFARER
  3. Quality
  4. Knowledge of the Product
  5. Aceable (Free)
  6. COMMUNITY
  7. Smile
  8. Improve the Customer Experience
  9. Customer Experience Team
  10. Customer Experience
  11. CONFIDENCE
  12. Customer Expectations
  13. Team
  14. AGR
  15. Excellent Customer Service
  16. COMMITMENT
  17. CARE
  18. CUSTOMER CARE
  19. Customer Service Week
  20. Empathy
  21. Help Center
  22. Headsets
  23. Customer Satisfaction
  24. POSITIVE
  25. TEAMWORK
  26. TRADERS
  27. Attentiveness
  28. Customer
  29. Continuous Improvement
  30. SCOTTISH & YORK
  31. Patience
  32. Customer Feedback
  33. MANTHA
  34. Customer Loyalty
  35. Clear communication skills
  36. HAPPY CUSTOMER SERVICE WEEK
  37. Customer Relationship
  38. Internal Customers
  39. OIS