OIS CustomerExpectationsKnowledgeof theProductCustomerContinuousImprovementMANTHATEAMWORKCOMMUNITYCARETRADERSCOMMITMENTInternalCustomersCustomerFeedbackCustomerServiceWeekPOSITIVEImprovetheCustomerExperienceHAPPYCUSTOMERSERVICEWEEKSCOTTISH& YORKExcellentCustomerServiceAceable(Free)TeamCustomerExperienceTeamAttentivenessSmileCustomerLoyaltyHelpCenterClearcommunicationskillsWAYFARERCustomerExperienceQualityCustomerSatisfactionPatienceAGRCUSTOMERCAREHeadsetsFPR (FirstPointResolution)CustomerRelationshipEmpathyCONFIDENCEOISCustomerExpectationsKnowledgeof theProductCustomerContinuousImprovementMANTHATEAMWORKCOMMUNITYCARETRADERSCOMMITMENTInternalCustomersCustomerFeedbackCustomerServiceWeekPOSITIVEImprovetheCustomerExperienceHAPPYCUSTOMERSERVICEWEEKSCOTTISH& YORKExcellentCustomerServiceAceable(Free)TeamCustomerExperienceTeamAttentivenessSmileCustomerLoyaltyHelpCenterClearcommunicationskillsWAYFARERCustomerExperienceQualityCustomerSatisfactionPatienceAGRCUSTOMERCAREHeadsetsFPR (FirstPointResolution)CustomerRelationshipEmpathyCONFIDENCE

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OIS
  2. Customer Expectations
  3. Knowledge of the Product
  4. Customer
  5. Continuous Improvement
  6. MANTHA
  7. TEAMWORK
  8. COMMUNITY
  9. CARE
  10. TRADERS
  11. COMMITMENT
  12. Internal Customers
  13. Customer Feedback
  14. Customer Service Week
  15. POSITIVE
  16. Improve the Customer Experience
  17. HAPPY CUSTOMER SERVICE WEEK
  18. SCOTTISH & YORK
  19. Excellent Customer Service
  20. Aceable (Free)
  21. Team
  22. Customer Experience Team
  23. Attentiveness
  24. Smile
  25. Customer Loyalty
  26. Help Center
  27. Clear communication skills
  28. WAYFARER
  29. Customer Experience
  30. Quality
  31. Customer Satisfaction
  32. Patience
  33. AGR
  34. CUSTOMER CARE
  35. Headsets
  36. FPR (First Point Resolution)
  37. Customer Relationship
  38. Empathy
  39. CONFIDENCE