PassionAccountabilityEmpathyActiveListeningCustomerExperienceEmployeeHeadsetsITServiceDesk“Thanks forbringing thisto ourattention!”HelpfulSolutionsIVRNeedsPatienceHappyCustomerServiceWeekGrowthCustomerEngagementDedicatedCallCenterCustomerCareCustomerServiceSCS(ServiceCenterSpecialist)CaringFeedbackAnswersEducateQualityAssuranceDiversityWillingnessSCR(ServiceCenter Rep)SmileCommunicationServicemindedCustomerSatisfactionListenPositiveTeamworkDifficultConversationsCustomerSupportConfidenceRapport“Greatquestion! I’llfind that outfor you!”ProfessionalCustomerNeedsFriendlyInclusionExcellenceHelpDeskCollaboration“Happytohelp!”NationalCallCenterPassionAccountabilityEmpathyActiveListeningCustomerExperienceEmployeeHeadsetsITServiceDesk“Thanks forbringing thisto ourattention!”HelpfulSolutionsIVRNeedsPatienceHappyCustomerServiceWeekGrowthCustomerEngagementDedicatedCallCenterCustomerCareCustomerServiceSCS(ServiceCenterSpecialist)CaringFeedbackAnswersEducateQualityAssuranceDiversityWillingnessSCR(ServiceCenter Rep)SmileCommunicationServicemindedCustomerSatisfactionListenPositiveTeamworkDifficultConversationsCustomerSupportConfidenceRapport“Greatquestion! I’llfind that outfor you!”ProfessionalCustomerNeedsFriendlyInclusionExcellenceHelpDeskCollaboration“Happytohelp!”NationalCallCenter

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Passion
  2. Accountability
  3. Empathy
  4. Active Listening
  5. Customer Experience
  6. Employee
  7. Headsets
  8. IT Service Desk
  9. “Thanks for bringing this to our attention!”
  10. Helpful
  11. Solutions
  12. IVR
  13. Needs
  14. Patience
  15. Happy Customer Service Week
  16. Growth
  17. Customer Engagement
  18. Dedicated Call Center
  19. Customer Care
  20. Customer Service
  21. SCS(Service Center Specialist)
  22. Caring
  23. Feedback
  24. Answers
  25. Educate
  26. Quality Assurance
  27. Diversity
  28. Willingness
  29. SCR(Service Center Rep)
  30. Smile
  31. Communication
  32. Service minded
  33. Customer Satisfaction
  34. Listen
  35. Positive
  36. Teamwork
  37. Difficult Conversations
  38. Customer Support
  39. Confidence
  40. Rapport
  41. “Great question! I’ll find that out for you!”
  42. Professional
  43. Customer Needs
  44. Friendly
  45. Inclusion
  46. Excellence
  47. Help Desk
  48. Collaboration
  49. “Happy to help!”
  50. National Call Center