CollaborationConfidence“Happytohelp!”FriendlyListenHappyCustomerServiceWeekCustomerServiceExcellenceCustomerSupportAnswersCustomerNeedsEmpathyCustomerEngagementTeamworkPositiveCustomerExperienceCustomerSatisfactionGrowthAccountabilityHelpfulHeadsetsEmployeeCaringSCR(ServiceCenter Rep)DifficultConversationsProfessionalFeedbackSCS(ServiceCenterSpecialist)ITServiceDeskQualityAssuranceActiveListeningSmileRapportNationalCallCenterEducateDedicatedCallCenter“Thanks forbringing thisto ourattention!”Needs“Greatquestion! I’llfind that outfor you!”CustomerCarePatiencePassionHelpDeskDiversityServicemindedWillingnessSolutionsCommunicationInclusionIVRCollaborationConfidence“Happytohelp!”FriendlyListenHappyCustomerServiceWeekCustomerServiceExcellenceCustomerSupportAnswersCustomerNeedsEmpathyCustomerEngagementTeamworkPositiveCustomerExperienceCustomerSatisfactionGrowthAccountabilityHelpfulHeadsetsEmployeeCaringSCR(ServiceCenter Rep)DifficultConversationsProfessionalFeedbackSCS(ServiceCenterSpecialist)ITServiceDeskQualityAssuranceActiveListeningSmileRapportNationalCallCenterEducateDedicatedCallCenter“Thanks forbringing thisto ourattention!”Needs“Greatquestion! I’llfind that outfor you!”CustomerCarePatiencePassionHelpDeskDiversityServicemindedWillingnessSolutionsCommunicationInclusionIVR

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Collaboration
  2. Confidence
  3. “Happy to help!”
  4. Friendly
  5. Listen
  6. Happy Customer Service Week
  7. Customer Service
  8. Excellence
  9. Customer Support
  10. Answers
  11. Customer Needs
  12. Empathy
  13. Customer Engagement
  14. Teamwork
  15. Positive
  16. Customer Experience
  17. Customer Satisfaction
  18. Growth
  19. Accountability
  20. Helpful
  21. Headsets
  22. Employee
  23. Caring
  24. SCR(Service Center Rep)
  25. Difficult Conversations
  26. Professional
  27. Feedback
  28. SCS(Service Center Specialist)
  29. IT Service Desk
  30. Quality Assurance
  31. Active Listening
  32. Smile
  33. Rapport
  34. National Call Center
  35. Educate
  36. Dedicated Call Center
  37. “Thanks for bringing this to our attention!”
  38. Needs
  39. “Great question! I’ll find that out for you!”
  40. Customer Care
  41. Patience
  42. Passion
  43. Help Desk
  44. Diversity
  45. Service minded
  46. Willingness
  47. Solutions
  48. Communication
  49. Inclusion
  50. IVR