Happy Customer Service Week Accountability Solutions Willingness Smile Educate Excellence “Thanks for bringing this to our attention!” Growth Inclusion Needs IT Service Desk SCR(Service Center Rep) Diversity Customer Service Communication Helpful Rapport Service minded Customer Engagement Customer Support Friendly Customer Care Passion Employee Caring Customer Needs Empathy Feedback Confidence SCS(Service Center Specialist) Help Desk Headsets Teamwork Dedicated Call Center Answers Active Listening Quality Assurance Positive Patience Customer Satisfaction National Call Center Customer Experience Listen “Great question! I’ll find that out for you!” Difficult Conversations Collaboration Professional IVR “Happy to help!” Happy Customer Service Week Accountability Solutions Willingness Smile Educate Excellence “Thanks for bringing this to our attention!” Growth Inclusion Needs IT Service Desk SCR(Service Center Rep) Diversity Customer Service Communication Helpful Rapport Service minded Customer Engagement Customer Support Friendly Customer Care Passion Employee Caring Customer Needs Empathy Feedback Confidence SCS(Service Center Specialist) Help Desk Headsets Teamwork Dedicated Call Center Answers Active Listening Quality Assurance Positive Patience Customer Satisfaction National Call Center Customer Experience Listen “Great question! I’ll find that out for you!” Difficult Conversations Collaboration Professional IVR “Happy to help!”
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Happy Customer Service Week
Accountability
Solutions
Willingness
Smile
Educate
Excellence
“Thanks for bringing this to our attention!”
Growth
Inclusion
Needs
IT Service Desk
SCR(Service Center Rep)
Diversity
Customer Service
Communication
Helpful
Rapport
Service minded
Customer Engagement
Customer Support
Friendly
Customer Care
Passion
Employee
Caring
Customer Needs
Empathy
Feedback
Confidence
SCS(Service Center Specialist)
Help Desk
Headsets
Teamwork
Dedicated Call Center
Answers
Active Listening
Quality Assurance
Positive
Patience
Customer Satisfaction
National Call Center
Customer Experience
Listen
“Great question! I’ll find that out for you!”
Difficult Conversations
Collaboration
Professional
IVR
“Happy to help!”