Customer Service Positive Customer Experience Feedback Rapport Friendly Inclusion Quality Assurance Growth SCS(Service Center Specialist) Accountability Customer Needs Confidence Patience Active Listening “Thanks for bringing this to our attention!” Employee Teamwork Collaboration Difficult Conversations IVR Customer Care Helpful “Happy to help!” Help Desk Excellence Dedicated Call Center “Great question! I’ll find that out for you!” IT Service Desk Needs Happy Customer Service Week Solutions Headsets Service minded Diversity Communication Passion Professional Customer Support Listen Answers Empathy Customer Engagement Educate SCR(Service Center Rep) Willingness Caring Customer Satisfaction National Call Center Smile Customer Service Positive Customer Experience Feedback Rapport Friendly Inclusion Quality Assurance Growth SCS(Service Center Specialist) Accountability Customer Needs Confidence Patience Active Listening “Thanks for bringing this to our attention!” Employee Teamwork Collaboration Difficult Conversations IVR Customer Care Helpful “Happy to help!” Help Desk Excellence Dedicated Call Center “Great question! I’ll find that out for you!” IT Service Desk Needs Happy Customer Service Week Solutions Headsets Service minded Diversity Communication Passion Professional Customer Support Listen Answers Empathy Customer Engagement Educate SCR(Service Center Rep) Willingness Caring Customer Satisfaction National Call Center Smile
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer Service
Positive
Customer Experience
Feedback
Rapport
Friendly
Inclusion
Quality Assurance
Growth
SCS(Service Center Specialist)
Accountability
Customer Needs
Confidence
Patience
Active Listening
“Thanks for bringing this to our attention!”
Employee
Teamwork
Collaboration
Difficult Conversations
IVR
Customer Care
Helpful
“Happy to help!”
Help Desk
Excellence
Dedicated Call Center
“Great question! I’ll find that out for you!”
IT Service Desk
Needs
Happy Customer Service Week
Solutions
Headsets
Service minded
Diversity
Communication
Passion
Professional
Customer Support
Listen
Answers
Empathy
Customer Engagement
Educate
SCR(Service Center Rep)
Willingness
Caring
Customer Satisfaction
National Call Center
Smile