CustomerExperienceSmileCustomerEngagementServicemindedConfidenceListenWillingness“Greatquestion! I’llfind that outfor you!”DifficultConversationsSCR(ServiceCenter Rep)HappyCustomerServiceWeekSolutionsCustomerSupportHelpfulFriendlyPassionCollaborationSCS(ServiceCenterSpecialist)DiversityQualityAssuranceProfessionalEmpathyHeadsetsRapport“Happytohelp!”HelpDeskCustomerServiceCustomerNeedsGrowthAccountabilityIVRExcellenceITServiceDesk“Thanks forbringing thisto ourattention!”PositiveFeedbackEmployeeNeedsCustomerCareCommunicationAnswersInclusionNationalCallCenterEducateCaringTeamworkCustomerSatisfactionPatienceDedicatedCallCenterActiveListeningCustomerExperienceSmileCustomerEngagementServicemindedConfidenceListenWillingness“Greatquestion! I’llfind that outfor you!”DifficultConversationsSCR(ServiceCenter Rep)HappyCustomerServiceWeekSolutionsCustomerSupportHelpfulFriendlyPassionCollaborationSCS(ServiceCenterSpecialist)DiversityQualityAssuranceProfessionalEmpathyHeadsetsRapport“Happytohelp!”HelpDeskCustomerServiceCustomerNeedsGrowthAccountabilityIVRExcellenceITServiceDesk“Thanks forbringing thisto ourattention!”PositiveFeedbackEmployeeNeedsCustomerCareCommunicationAnswersInclusionNationalCallCenterEducateCaringTeamworkCustomerSatisfactionPatienceDedicatedCallCenterActiveListening

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Experience
  2. Smile
  3. Customer Engagement
  4. Service minded
  5. Confidence
  6. Listen
  7. Willingness
  8. “Great question! I’ll find that out for you!”
  9. Difficult Conversations
  10. SCR(Service Center Rep)
  11. Happy Customer Service Week
  12. Solutions
  13. Customer Support
  14. Helpful
  15. Friendly
  16. Passion
  17. Collaboration
  18. SCS(Service Center Specialist)
  19. Diversity
  20. Quality Assurance
  21. Professional
  22. Empathy
  23. Headsets
  24. Rapport
  25. “Happy to help!”
  26. Help Desk
  27. Customer Service
  28. Customer Needs
  29. Growth
  30. Accountability
  31. IVR
  32. Excellence
  33. IT Service Desk
  34. “Thanks for bringing this to our attention!”
  35. Positive
  36. Feedback
  37. Employee
  38. Needs
  39. Customer Care
  40. Communication
  41. Answers
  42. Inclusion
  43. National Call Center
  44. Educate
  45. Caring
  46. Teamwork
  47. Customer Satisfaction
  48. Patience
  49. Dedicated Call Center
  50. Active Listening