CustomerServicePositiveCustomerExperienceFeedbackRapportFriendlyInclusionQualityAssuranceGrowthSCS(ServiceCenterSpecialist)AccountabilityCustomerNeedsConfidencePatienceActiveListening“Thanks forbringing thisto ourattention!”EmployeeTeamworkCollaborationDifficultConversationsIVRCustomerCareHelpful“Happytohelp!”HelpDeskExcellenceDedicatedCallCenter“Greatquestion! I’llfind that outfor you!”ITServiceDeskNeedsHappyCustomerServiceWeekSolutionsHeadsetsServicemindedDiversityCommunicationPassionProfessionalCustomerSupportListenAnswersEmpathyCustomerEngagementEducateSCR(ServiceCenter Rep)WillingnessCaringCustomerSatisfactionNationalCallCenterSmileCustomerServicePositiveCustomerExperienceFeedbackRapportFriendlyInclusionQualityAssuranceGrowthSCS(ServiceCenterSpecialist)AccountabilityCustomerNeedsConfidencePatienceActiveListening“Thanks forbringing thisto ourattention!”EmployeeTeamworkCollaborationDifficultConversationsIVRCustomerCareHelpful“Happytohelp!”HelpDeskExcellenceDedicatedCallCenter“Greatquestion! I’llfind that outfor you!”ITServiceDeskNeedsHappyCustomerServiceWeekSolutionsHeadsetsServicemindedDiversityCommunicationPassionProfessionalCustomerSupportListenAnswersEmpathyCustomerEngagementEducateSCR(ServiceCenter Rep)WillingnessCaringCustomerSatisfactionNationalCallCenterSmile

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Service
  2. Positive
  3. Customer Experience
  4. Feedback
  5. Rapport
  6. Friendly
  7. Inclusion
  8. Quality Assurance
  9. Growth
  10. SCS(Service Center Specialist)
  11. Accountability
  12. Customer Needs
  13. Confidence
  14. Patience
  15. Active Listening
  16. “Thanks for bringing this to our attention!”
  17. Employee
  18. Teamwork
  19. Collaboration
  20. Difficult Conversations
  21. IVR
  22. Customer Care
  23. Helpful
  24. “Happy to help!”
  25. Help Desk
  26. Excellence
  27. Dedicated Call Center
  28. “Great question! I’ll find that out for you!”
  29. IT Service Desk
  30. Needs
  31. Happy Customer Service Week
  32. Solutions
  33. Headsets
  34. Service minded
  35. Diversity
  36. Communication
  37. Passion
  38. Professional
  39. Customer Support
  40. Listen
  41. Answers
  42. Empathy
  43. Customer Engagement
  44. Educate
  45. SCR(Service Center Rep)
  46. Willingness
  47. Caring
  48. Customer Satisfaction
  49. National Call Center
  50. Smile