EducateDifficultConversationsNationalCallCenterEmployeeDedicatedCallCenterTeamworkSmileWillingnessNeedsCustomerServiceCommunicationCustomerCareCustomerEngagementConfidenceCustomerNeedsPositive“Greatquestion! I’llfind that outfor you!”“Thanks forbringing thisto ourattention!”CollaborationFeedbackProfessionalServicemindedHelpfulListenHelpDeskCaringSCR(ServiceCenter Rep)AccountabilityCustomerSatisfactionRapportActiveListeningExcellenceQualityAssuranceCustomerSupportInclusionPatience“Happytohelp!”HappyCustomerServiceWeekHeadsetsIVRCustomerExperienceGrowthPassionAnswersEmpathyITServiceDeskSCS(ServiceCenterSpecialist)FriendlySolutionsDiversityEducateDifficultConversationsNationalCallCenterEmployeeDedicatedCallCenterTeamworkSmileWillingnessNeedsCustomerServiceCommunicationCustomerCareCustomerEngagementConfidenceCustomerNeedsPositive“Greatquestion! I’llfind that outfor you!”“Thanks forbringing thisto ourattention!”CollaborationFeedbackProfessionalServicemindedHelpfulListenHelpDeskCaringSCR(ServiceCenter Rep)AccountabilityCustomerSatisfactionRapportActiveListeningExcellenceQualityAssuranceCustomerSupportInclusionPatience“Happytohelp!”HappyCustomerServiceWeekHeadsetsIVRCustomerExperienceGrowthPassionAnswersEmpathyITServiceDeskSCS(ServiceCenterSpecialist)FriendlySolutionsDiversity

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate
  2. Difficult Conversations
  3. National Call Center
  4. Employee
  5. Dedicated Call Center
  6. Teamwork
  7. Smile
  8. Willingness
  9. Needs
  10. Customer Service
  11. Communication
  12. Customer Care
  13. Customer Engagement
  14. Confidence
  15. Customer Needs
  16. Positive
  17. “Great question! I’ll find that out for you!”
  18. “Thanks for bringing this to our attention!”
  19. Collaboration
  20. Feedback
  21. Professional
  22. Service minded
  23. Helpful
  24. Listen
  25. Help Desk
  26. Caring
  27. SCR(Service Center Rep)
  28. Accountability
  29. Customer Satisfaction
  30. Rapport
  31. Active Listening
  32. Excellence
  33. Quality Assurance
  34. Customer Support
  35. Inclusion
  36. Patience
  37. “Happy to help!”
  38. Happy Customer Service Week
  39. Headsets
  40. IVR
  41. Customer Experience
  42. Growth
  43. Passion
  44. Answers
  45. Empathy
  46. IT Service Desk
  47. SCS(Service Center Specialist)
  48. Friendly
  49. Solutions
  50. Diversity