ListenEmpathy“Thanks forbringing thisto ourattention!”Inclusion“Greatquestion! I’llfind that outfor you!”SCR(ServiceCenter Rep)CommunicationExcellenceCaringServicemindedCustomerSupportHelpfulAnswersSmileCustomerServiceNeedsCustomerExperienceCustomerNeedsNationalCallCenterCustomerEngagementITServiceDeskHelpDeskGrowthSCS(ServiceCenterSpecialist)EducateRapportCustomerSatisfactionDiversityIVRQualityAssurancePatienceCollaborationDifficultConversationsFriendly“Happytohelp!”ActiveListeningDedicatedCallCenterPassionWillingnessHappyCustomerServiceWeekHeadsetsCustomerCareAccountabilityProfessionalSolutionsPositiveFeedbackConfidenceTeamworkEmployeeListenEmpathy“Thanks forbringing thisto ourattention!”Inclusion“Greatquestion! I’llfind that outfor you!”SCR(ServiceCenter Rep)CommunicationExcellenceCaringServicemindedCustomerSupportHelpfulAnswersSmileCustomerServiceNeedsCustomerExperienceCustomerNeedsNationalCallCenterCustomerEngagementITServiceDeskHelpDeskGrowthSCS(ServiceCenterSpecialist)EducateRapportCustomerSatisfactionDiversityIVRQualityAssurancePatienceCollaborationDifficultConversationsFriendly“Happytohelp!”ActiveListeningDedicatedCallCenterPassionWillingnessHappyCustomerServiceWeekHeadsetsCustomerCareAccountabilityProfessionalSolutionsPositiveFeedbackConfidenceTeamworkEmployee

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listen
  2. Empathy
  3. “Thanks for bringing this to our attention!”
  4. Inclusion
  5. “Great question! I’ll find that out for you!”
  6. SCR(Service Center Rep)
  7. Communication
  8. Excellence
  9. Caring
  10. Service minded
  11. Customer Support
  12. Helpful
  13. Answers
  14. Smile
  15. Customer Service
  16. Needs
  17. Customer Experience
  18. Customer Needs
  19. National Call Center
  20. Customer Engagement
  21. IT Service Desk
  22. Help Desk
  23. Growth
  24. SCS(Service Center Specialist)
  25. Educate
  26. Rapport
  27. Customer Satisfaction
  28. Diversity
  29. IVR
  30. Quality Assurance
  31. Patience
  32. Collaboration
  33. Difficult Conversations
  34. Friendly
  35. “Happy to help!”
  36. Active Listening
  37. Dedicated Call Center
  38. Passion
  39. Willingness
  40. Happy Customer Service Week
  41. Headsets
  42. Customer Care
  43. Accountability
  44. Professional
  45. Solutions
  46. Positive
  47. Feedback
  48. Confidence
  49. Teamwork
  50. Employee