Passion Customer Service Dedicated Call Center “Great question! I’ll find that out for you!” Customer Support IT Service Desk “Happy to help!” Listen Caring National Call Center Employee Collaboration Inclusion Communication Customer Satisfaction Accountability Excellence Customer Care Empathy IVR Feedback Happy Customer Service Week Headsets Willingness SCR(Service Center Rep) Diversity Friendly Active Listening Smile Growth Positive Educate Answers “Thanks for bringing this to our attention!” Difficult Conversations Teamwork Customer Needs Helpful Service minded Quality Assurance Customer Engagement Help Desk Professional Patience Needs Solutions Customer Experience SCS(Service Center Specialist) Confidence Rapport Passion Customer Service Dedicated Call Center “Great question! I’ll find that out for you!” Customer Support IT Service Desk “Happy to help!” Listen Caring National Call Center Employee Collaboration Inclusion Communication Customer Satisfaction Accountability Excellence Customer Care Empathy IVR Feedback Happy Customer Service Week Headsets Willingness SCR(Service Center Rep) Diversity Friendly Active Listening Smile Growth Positive Educate Answers “Thanks for bringing this to our attention!” Difficult Conversations Teamwork Customer Needs Helpful Service minded Quality Assurance Customer Engagement Help Desk Professional Patience Needs Solutions Customer Experience SCS(Service Center Specialist) Confidence Rapport
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Passion
Customer Service
Dedicated Call Center
“Great question! I’ll find that out for you!”
Customer Support
IT Service Desk
“Happy to help!”
Listen
Caring
National Call Center
Employee
Collaboration
Inclusion
Communication
Customer Satisfaction
Accountability
Excellence
Customer Care
Empathy
IVR
Feedback
Happy Customer Service Week
Headsets
Willingness
SCR(Service Center Rep)
Diversity
Friendly
Active Listening
Smile
Growth
Positive
Educate
Answers
“Thanks for bringing this to our attention!”
Difficult Conversations
Teamwork
Customer Needs
Helpful
Service minded
Quality Assurance
Customer Engagement
Help Desk
Professional
Patience
Needs
Solutions
Customer Experience
SCS(Service Center Specialist)
Confidence
Rapport