NBBC PrimeRateINCPDocusignCTTPlace thecaller onholdEcardPracticeactivelisteningsaying thecustomer'sname 3xBOCBCS3-5minIVR7-10BusinessdaysOutboundTaskMeetingMinutesDeescalateAPGATB4506CDecisionToolCorrespondenceSotaBDCMS OpentextCSSharePointMakes acreditdecisionon a appM093TeamworksNon-profitM&RDisclosureEmpathyStatementComplaintintakeformNBBC PrimeRateINCPDocusignCTTPlace thecaller onholdEcardPracticeactivelisteningsaying thecustomer'sname 3xBOCBCS3-5minIVR7-10BusinessdaysOutboundTaskMeetingMinutesDeescalateAPGATB4506CDecisionToolCorrespondenceSotaBDCMS OpentextCSSharePointMakes acreditdecisionon a appM093TeamworksNon-profitM&RDisclosureEmpathyStatementComplaintintakeform

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NBBC
  2. Prime Rate
  3. INCP
  4. Docusign
  5. CTT
  6. Place the caller on hold
  7. Ecard
  8. Practice active listening
  9. saying the customer's name 3x
  10. BOC
  11. BCS
  12. 3-5 min
  13. IVR
  14. 7-10 Business days
  15. Outbound
  16. Task
  17. Meeting Minutes
  18. Deescalate
  19. APG
  20. ATB
  21. 4506C
  22. Decision Tool
  23. Correspondence
  24. Sota
  25. BDCMS
  26. Opentext
  27. CS SharePoint
  28. Makes a credit decision on a app
  29. M093
  30. Teamworks
  31. Non-profit
  32. M&R Disclosure
  33. Empathy Statement
  34. Complaint intake form