IVR saying the customer's name 3x ATB INCP Docusign Deescalate M093 BDCMS 7-10 Business days Decision Tool Practice active listening BCS Place the caller on hold APG 3-5 min Meeting Minutes CS SharePoint Non- profit M&R Disclosure Ecard Opentext Teamworks Task 4506C NBBC Correspondence Complaint intake form Sota BOC Makes a credit decision on a app Prime Rate Empathy Statement CTT Outbound IVR saying the customer's name 3x ATB INCP Docusign Deescalate M093 BDCMS 7-10 Business days Decision Tool Practice active listening BCS Place the caller on hold APG 3-5 min Meeting Minutes CS SharePoint Non- profit M&R Disclosure Ecard Opentext Teamworks Task 4506C NBBC Correspondence Complaint intake form Sota BOC Makes a credit decision on a app Prime Rate Empathy Statement CTT Outbound
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
IVR
saying the customer's name 3x
ATB
INCP
Docusign
Deescalate
M093
BDCMS
7-10 Business days
Decision Tool
Practice active listening
BCS
Place the caller on hold
APG
3-5 min
Meeting Minutes
CS SharePoint
Non-profit
M&R Disclosure
Ecard
Opentext
Teamworks
Task
4506C
NBBC
Correspondence
Complaint intake form
Sota
BOC
Makes a credit decision on a app
Prime Rate
Empathy Statement
CTT
Outbound