Empathy Statement Makes a credit decision on a app BCS ATB Teamworks Complaint intake form BDCMS 4506C Sota Deescalate IVR 7-10 Business days Prime Rate Docusign Correspondence CTT NBBC Opentext 3-5 min M093 Decision Tool BOC Non- profit Meeting Minutes Practice active listening saying the customer's name 3x CS SharePoint Outbound M&R Disclosure INCP Place the caller on hold Ecard APG Task Empathy Statement Makes a credit decision on a app BCS ATB Teamworks Complaint intake form BDCMS 4506C Sota Deescalate IVR 7-10 Business days Prime Rate Docusign Correspondence CTT NBBC Opentext 3-5 min M093 Decision Tool BOC Non- profit Meeting Minutes Practice active listening saying the customer's name 3x CS SharePoint Outbound M&R Disclosure INCP Place the caller on hold Ecard APG Task
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Empathy Statement
Makes a credit decision on a app
BCS
ATB
Teamworks
Complaint intake form
BDCMS
4506C
Sota
Deescalate
IVR
7-10 Business days
Prime Rate
Docusign
Correspondence
CTT
NBBC
Opentext
3-5 min
M093
Decision Tool
BOC
Non-profit
Meeting Minutes
Practice active listening
saying the customer's name 3x
CS SharePoint
Outbound
M&R Disclosure
INCP
Place the caller on hold
Ecard
APG
Task