saying thecustomer'sname 3xCSSharePointDocusignCorrespondence OpentextINCPM&RDisclosureATBSotaBDCMSTeamworksCTTTaskBCS7-10BusinessdaysM093PrimeRate3-5minPlace thecaller onholdDecisionToolPracticeactivelisteningBOCEcardOutboundNon-profitMeetingMinutesEmpathyStatement4506CAPGNBBC DeescalateMakes acreditdecisionon a appComplaintintakeformIVRsaying thecustomer'sname 3xCSSharePointDocusignCorrespondence OpentextINCPM&RDisclosureATBSotaBDCMSTeamworksCTTTaskBCS7-10BusinessdaysM093PrimeRate3-5minPlace thecaller onholdDecisionToolPracticeactivelisteningBOCEcardOutboundNon-profitMeetingMinutesEmpathyStatement4506CAPGNBBC DeescalateMakes acreditdecisionon a appComplaintintakeformIVR

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. saying the customer's name 3x
  2. CS SharePoint
  3. Docusign
  4. Correspondence
  5. Opentext
  6. INCP
  7. M&R Disclosure
  8. ATB
  9. Sota
  10. BDCMS
  11. Teamworks
  12. CTT
  13. Task
  14. BCS
  15. 7-10 Business days
  16. M093
  17. Prime Rate
  18. 3-5 min
  19. Place the caller on hold
  20. Decision Tool
  21. Practice active listening
  22. BOC
  23. Ecard
  24. Outbound
  25. Non-profit
  26. Meeting Minutes
  27. Empathy Statement
  28. 4506C
  29. APG
  30. NBBC
  31. Deescalate
  32. Makes a credit decision on a app
  33. Complaint intake form
  34. IVR