4506CDocusignMeetingMinutessaying thecustomer'sname 3xSotaOutboundBCSBOCDecisionToolM&RDisclosureEmpathyStatementCSSharePoint OpentextAPGMakes acreditdecisionon a appComplaintintakeformPlace thecaller onholdDeescalateCTTIVREcardTeamworksPracticeactivelisteningINCPM093BDCMSCorrespondenceNon-profit3-5minATBPrimeRateNBBC 7-10BusinessdaysTask4506CDocusignMeetingMinutessaying thecustomer'sname 3xSotaOutboundBCSBOCDecisionToolM&RDisclosureEmpathyStatementCSSharePoint OpentextAPGMakes acreditdecisionon a appComplaintintakeformPlace thecaller onholdDeescalateCTTIVREcardTeamworksPracticeactivelisteningINCPM093BDCMSCorrespondenceNon-profit3-5minATBPrimeRateNBBC 7-10BusinessdaysTask

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 4506C
  2. Docusign
  3. Meeting Minutes
  4. saying the customer's name 3x
  5. Sota
  6. Outbound
  7. BCS
  8. BOC
  9. Decision Tool
  10. M&R Disclosure
  11. Empathy Statement
  12. CS SharePoint
  13. Opentext
  14. APG
  15. Makes a credit decision on a app
  16. Complaint intake form
  17. Place the caller on hold
  18. Deescalate
  19. CTT
  20. IVR
  21. Ecard
  22. Teamworks
  23. Practice active listening
  24. INCP
  25. M093
  26. BDCMS
  27. Correspondence
  28. Non-profit
  29. 3-5 min
  30. ATB
  31. Prime Rate
  32. NBBC
  33. 7-10 Business days
  34. Task