Teamworks 3-5 min saying the customer's name 3x IVR Makes a credit decision on a app Decision Tool Outbound Sota Opentext Practice active listening APG BOC CS SharePoint Prime Rate Deescalate Correspondence Empathy Statement 4506C ATB Task Docusign M&R Disclosure BCS 7-10 Business days CTT Complaint intake form M093 Ecard INCP Place the caller on hold NBBC Non- profit BDCMS Meeting Minutes Teamworks 3-5 min saying the customer's name 3x IVR Makes a credit decision on a app Decision Tool Outbound Sota Opentext Practice active listening APG BOC CS SharePoint Prime Rate Deescalate Correspondence Empathy Statement 4506C ATB Task Docusign M&R Disclosure BCS 7-10 Business days CTT Complaint intake form M093 Ecard INCP Place the caller on hold NBBC Non- profit BDCMS Meeting Minutes
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Teamworks
3-5 min
saying the customer's name 3x
IVR
Makes a credit decision on a app
Decision Tool
Outbound
Sota
Opentext
Practice active listening
APG
BOC
CS SharePoint
Prime Rate
Deescalate
Correspondence
Empathy Statement
4506C
ATB
Task
Docusign
M&R Disclosure
BCS
7-10 Business days
CTT
Complaint intake form
M093
Ecard
INCP
Place the caller on hold
NBBC
Non-profit
BDCMS
Meeting Minutes