SotaCorrespondenceBCSTaskPrimeRateAPGM&RDisclosureDeescalateEcardBDCMS4506CPracticeactivelisteningMeetingMinutesM093BOCCSSharePointTeamworks3-5minINCPEmpathyStatementDecisionToolATBIVRsaying thecustomer'sname 3xMakes acreditdecisionon a appDocusignNon-profit OpentextComplaintintakeformCTTPlace thecaller onhold7-10BusinessdaysOutboundNBBC SotaCorrespondenceBCSTaskPrimeRateAPGM&RDisclosureDeescalateEcardBDCMS4506CPracticeactivelisteningMeetingMinutesM093BOCCSSharePointTeamworks3-5minINCPEmpathyStatementDecisionToolATBIVRsaying thecustomer'sname 3xMakes acreditdecisionon a appDocusignNon-profit OpentextComplaintintakeformCTTPlace thecaller onhold7-10BusinessdaysOutboundNBBC 

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sota
  2. Correspondence
  3. BCS
  4. Task
  5. Prime Rate
  6. APG
  7. M&R Disclosure
  8. Deescalate
  9. Ecard
  10. BDCMS
  11. 4506C
  12. Practice active listening
  13. Meeting Minutes
  14. M093
  15. BOC
  16. CS SharePoint
  17. Teamworks
  18. 3-5 min
  19. INCP
  20. Empathy Statement
  21. Decision Tool
  22. ATB
  23. IVR
  24. saying the customer's name 3x
  25. Makes a credit decision on a app
  26. Docusign
  27. Non-profit
  28. Opentext
  29. Complaint intake form
  30. CTT
  31. Place the caller on hold
  32. 7-10 Business days
  33. Outbound
  34. NBBC