Deescalate Meeting Minutes ATB Task 4506C NBBC Decision Tool BCS CS SharePoint M&R Disclosure Correspondence 7-10 Business days Sota Complaint intake form Practice active listening APG Docusign 3-5 min Empathy Statement M093 Place the caller on hold BOC saying the customer's name 3x Teamworks BDCMS CTT Opentext Prime Rate INCP Outbound Makes a credit decision on a app Ecard IVR Non- profit Deescalate Meeting Minutes ATB Task 4506C NBBC Decision Tool BCS CS SharePoint M&R Disclosure Correspondence 7-10 Business days Sota Complaint intake form Practice active listening APG Docusign 3-5 min Empathy Statement M093 Place the caller on hold BOC saying the customer's name 3x Teamworks BDCMS CTT Opentext Prime Rate INCP Outbound Makes a credit decision on a app Ecard IVR Non- profit
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Deescalate
Meeting Minutes
ATB
Task
4506C
NBBC
Decision Tool
BCS
CS SharePoint
M&R Disclosure
Correspondence
7-10 Business days
Sota
Complaint intake form
Practice active listening
APG
Docusign
3-5 min
Empathy Statement
M093
Place the caller on hold
BOC
saying the customer's name 3x
Teamworks
BDCMS
CTT
Opentext
Prime Rate
INCP
Outbound
Makes a credit decision on a app
Ecard
IVR
Non-profit