3-5minPlace thecaller onholdDecisionToolsaying thecustomer'sname 3xPrimeRateNon-profit4506CCSSharePointM093OutboundINCPBDCMS OpentextCTTIVREmpathyStatementCorrespondenceMakes acreditdecisionon a appDeescalateTeamworksEcardMeetingMinutes7-10BusinessdaysAPGPracticeactivelisteningM&RDisclosureTaskSotaBCSNBBC ATBBOCDocusignComplaintintakeform3-5minPlace thecaller onholdDecisionToolsaying thecustomer'sname 3xPrimeRateNon-profit4506CCSSharePointM093OutboundINCPBDCMS OpentextCTTIVREmpathyStatementCorrespondenceMakes acreditdecisionon a appDeescalateTeamworksEcardMeetingMinutes7-10BusinessdaysAPGPracticeactivelisteningM&RDisclosureTaskSotaBCSNBBC ATBBOCDocusignComplaintintakeform

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3-5 min
  2. Place the caller on hold
  3. Decision Tool
  4. saying the customer's name 3x
  5. Prime Rate
  6. Non-profit
  7. 4506C
  8. CS SharePoint
  9. M093
  10. Outbound
  11. INCP
  12. BDCMS
  13. Opentext
  14. CTT
  15. IVR
  16. Empathy Statement
  17. Correspondence
  18. Makes a credit decision on a app
  19. Deescalate
  20. Teamworks
  21. Ecard
  22. Meeting Minutes
  23. 7-10 Business days
  24. APG
  25. Practice active listening
  26. M&R Disclosure
  27. Task
  28. Sota
  29. BCS
  30. NBBC
  31. ATB
  32. BOC
  33. Docusign
  34. Complaint intake form