EmpathyStatementMakes acreditdecisionon a appBCSATBTeamworksComplaintintakeformBDCMS4506CSotaDeescalateIVR7-10BusinessdaysPrimeRateDocusignCorrespondenceCTTNBBC  Opentext3-5minM093DecisionToolBOCNon-profitMeetingMinutesPracticeactivelisteningsaying thecustomer'sname 3xCSSharePointOutboundM&RDisclosureINCPPlace thecaller onholdEcardAPGTaskEmpathyStatementMakes acreditdecisionon a appBCSATBTeamworksComplaintintakeformBDCMS4506CSotaDeescalateIVR7-10BusinessdaysPrimeRateDocusignCorrespondenceCTTNBBC  Opentext3-5minM093DecisionToolBOCNon-profitMeetingMinutesPracticeactivelisteningsaying thecustomer'sname 3xCSSharePointOutboundM&RDisclosureINCPPlace thecaller onholdEcardAPGTask

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Empathy Statement
  2. Makes a credit decision on a app
  3. BCS
  4. ATB
  5. Teamworks
  6. Complaint intake form
  7. BDCMS
  8. 4506C
  9. Sota
  10. Deescalate
  11. IVR
  12. 7-10 Business days
  13. Prime Rate
  14. Docusign
  15. Correspondence
  16. CTT
  17. NBBC
  18. Opentext
  19. 3-5 min
  20. M093
  21. Decision Tool
  22. BOC
  23. Non-profit
  24. Meeting Minutes
  25. Practice active listening
  26. saying the customer's name 3x
  27. CS SharePoint
  28. Outbound
  29. M&R Disclosure
  30. INCP
  31. Place the caller on hold
  32. Ecard
  33. APG
  34. Task