APG INCP Opentext BOC Meeting Minutes Complaint intake form Correspondence Prime Rate Teamworks Non- profit ATB Deescalate Task Empathy Statement CTT 3-5 min BCS Makes a credit decision on a app 4506C NBBC Sota BDCMS IVR Outbound 7-10 Business days Decision Tool Place the caller on hold Docusign Ecard Practice active listening saying the customer's name 3x CS SharePoint M&R Disclosure M093 APG INCP Opentext BOC Meeting Minutes Complaint intake form Correspondence Prime Rate Teamworks Non- profit ATB Deescalate Task Empathy Statement CTT 3-5 min BCS Makes a credit decision on a app 4506C NBBC Sota BDCMS IVR Outbound 7-10 Business days Decision Tool Place the caller on hold Docusign Ecard Practice active listening saying the customer's name 3x CS SharePoint M&R Disclosure M093
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
APG
INCP
Opentext
BOC
Meeting Minutes
Complaint intake form
Correspondence
Prime Rate
Teamworks
Non-profit
ATB
Deescalate
Task
Empathy Statement
CTT
3-5 min
BCS
Makes a credit decision on a app
4506C
NBBC
Sota
BDCMS
IVR
Outbound
7-10 Business days
Decision Tool
Place the caller on hold
Docusign
Ecard
Practice active listening
saying the customer's name 3x
CS SharePoint
M&R Disclosure
M093