NBBC Prime Rate INCP Docusign CTT Place the caller on hold Ecard Practice active listening saying the customer's name 3x BOC BCS 3-5 min IVR 7-10 Business days Outbound Task Meeting Minutes Deescalate APG ATB 4506C Decision Tool Correspondence Sota BDCMS Opentext CS SharePoint Makes a credit decision on a app M093 Teamworks Non- profit M&R Disclosure Empathy Statement Complaint intake form NBBC Prime Rate INCP Docusign CTT Place the caller on hold Ecard Practice active listening saying the customer's name 3x BOC BCS 3-5 min IVR 7-10 Business days Outbound Task Meeting Minutes Deescalate APG ATB 4506C Decision Tool Correspondence Sota BDCMS Opentext CS SharePoint Makes a credit decision on a app M093 Teamworks Non- profit M&R Disclosure Empathy Statement Complaint intake form
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
NBBC
Prime Rate
INCP
Docusign
CTT
Place the caller on hold
Ecard
Practice active listening
saying the customer's name 3x
BOC
BCS
3-5 min
IVR
7-10 Business days
Outbound
Task
Meeting Minutes
Deescalate
APG
ATB
4506C
Decision Tool
Correspondence
Sota
BDCMS
Opentext
CS SharePoint
Makes a credit decision on a app
M093
Teamworks
Non-profit
M&R Disclosure
Empathy Statement
Complaint intake form