ATBPrimeRateBOCINCPBDCMSSotaOutboundCorrespondenceM0934506C7-10BusinessdaysBCSCSSharePoint OpentextMeetingMinutesM&RDisclosuresaying thecustomer'sname 3xMakes acreditdecisionon a appDeescalateNon-profitAPGComplaintintakeformIVREcardDecisionToolPracticeactivelistening3-5minTeamworksCTTDocusignTaskEmpathyStatementNBBC Place thecaller onholdATBPrimeRateBOCINCPBDCMSSotaOutboundCorrespondenceM0934506C7-10BusinessdaysBCSCSSharePoint OpentextMeetingMinutesM&RDisclosuresaying thecustomer'sname 3xMakes acreditdecisionon a appDeescalateNon-profitAPGComplaintintakeformIVREcardDecisionToolPracticeactivelistening3-5minTeamworksCTTDocusignTaskEmpathyStatementNBBC Place thecaller onhold

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ATB
  2. Prime Rate
  3. BOC
  4. INCP
  5. BDCMS
  6. Sota
  7. Outbound
  8. Correspondence
  9. M093
  10. 4506C
  11. 7-10 Business days
  12. BCS
  13. CS SharePoint
  14. Opentext
  15. Meeting Minutes
  16. M&R Disclosure
  17. saying the customer's name 3x
  18. Makes a credit decision on a app
  19. Deescalate
  20. Non-profit
  21. APG
  22. Complaint intake form
  23. IVR
  24. Ecard
  25. Decision Tool
  26. Practice active listening
  27. 3-5 min
  28. Teamworks
  29. CTT
  30. Docusign
  31. Task
  32. Empathy Statement
  33. NBBC
  34. Place the caller on hold