EditorticketLDAP/SticketNew ticketfrom Gail& IleneNew UIticketEdita KBSev1ticketPrintingticketDuplicateuseraccountCreatea KBSadKateticketCompletedyourBackupsApplicabilityorAttestationticketNew ticketfrom JanSauerPositiveCSATNextactionnotesenteredHelp ateammemberRestorelost policyticketSAMLticketNotificationsticketWorkflowissueCreatea JiraAnswerthephoneResolvePendingDevUnable toaccessPS/PMEditorticketLDAP/SticketNew ticketfrom Gail& IleneNew UIticketEdita KBSev1ticketPrintingticketDuplicateuseraccountCreatea KBSadKateticketCompletedyourBackupsApplicabilityorAttestationticketNew ticketfrom JanSauerPositiveCSATNextactionnotesenteredHelp ateammemberRestorelost policyticketSAMLticketNotificationsticketWorkflowissueCreatea JiraAnswerthephoneResolvePendingDevUnable toaccessPS/PM

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Editor ticket
  2. LDAP/S ticket
  3. New ticket from Gail & Ilene
  4. New UI ticket
  5. Edit a KB
  6. Sev1 ticket
  7. Printing ticket
  8. Duplicate user account
  9. Create a KB
  10. Sad Kate ticket
  11. Completed your Backups
  12. Applicability or Attestation ticket
  13. New ticket from Jan Sauer
  14. Positive CSAT
  15. Next action notes entered
  16. Help a team member
  17. Restore lost policy ticket
  18. SAML ticket
  19. Notifications ticket
  20. Workflow issue
  21. Create a Jira
  22. Answer the phone
  23. Resolve Pending Dev
  24. Unable to access PS/PM