PrintingticketNew ticketfrom Gail& IleneHelp ateammemberRestorelost policyticketNew ticketfrom JanSauerNextactionnotesenteredEdita KBWorkflowissueCreatea KBApplicabilityorAttestationticketEditorticketCompletedyourBackupsAnswerthephoneNew UIticketSadKateticketPositiveCSATCreatea JiraNotificationsticketLDAP/SticketDuplicateuseraccountUnable toaccessPS/PMSev1ticketResolvePendingDevSAMLticketPrintingticketNew ticketfrom Gail& IleneHelp ateammemberRestorelost policyticketNew ticketfrom JanSauerNextactionnotesenteredEdita KBWorkflowissueCreatea KBApplicabilityorAttestationticketEditorticketCompletedyourBackupsAnswerthephoneNew UIticketSadKateticketPositiveCSATCreatea JiraNotificationsticketLDAP/SticketDuplicateuseraccountUnable toaccessPS/PMSev1ticketResolvePendingDevSAMLticket

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Printing ticket
  2. New ticket from Gail & Ilene
  3. Help a team member
  4. Restore lost policy ticket
  5. New ticket from Jan Sauer
  6. Next action notes entered
  7. Edit a KB
  8. Workflow issue
  9. Create a KB
  10. Applicability or Attestation ticket
  11. Editor ticket
  12. Completed your Backups
  13. Answer the phone
  14. New UI ticket
  15. Sad Kate ticket
  16. Positive CSAT
  17. Create a Jira
  18. Notifications ticket
  19. LDAP/S ticket
  20. Duplicate user account
  21. Unable to access PS/PM
  22. Sev1 ticket
  23. Resolve Pending Dev
  24. SAML ticket