ResolvePendingDevPositiveCSATSadKateticketSAMLticketApplicabilityorAttestationticketLDAP/SticketWorkflowissueEdita KBCreatea JiraNew ticketfrom JanSauerNextactionnotesenteredNew ticketfrom Gail& IleneHelp ateammemberSev1ticketCompletedyourBackupsDuplicateuseraccountEditorticketNotificationsticketAnswerthephoneNew UIticketCreatea KBRestorelost policyticketPrintingticketUnable toaccessPS/PMResolvePendingDevPositiveCSATSadKateticketSAMLticketApplicabilityorAttestationticketLDAP/SticketWorkflowissueEdita KBCreatea JiraNew ticketfrom JanSauerNextactionnotesenteredNew ticketfrom Gail& IleneHelp ateammemberSev1ticketCompletedyourBackupsDuplicateuseraccountEditorticketNotificationsticketAnswerthephoneNew UIticketCreatea KBRestorelost policyticketPrintingticketUnable toaccessPS/PM

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve Pending Dev
  2. Positive CSAT
  3. Sad Kate ticket
  4. SAML ticket
  5. Applicability or Attestation ticket
  6. LDAP/S ticket
  7. Workflow issue
  8. Edit a KB
  9. Create a Jira
  10. New ticket from Jan Sauer
  11. Next action notes entered
  12. New ticket from Gail & Ilene
  13. Help a team member
  14. Sev1 ticket
  15. Completed your Backups
  16. Duplicate user account
  17. Editor ticket
  18. Notifications ticket
  19. Answer the phone
  20. New UI ticket
  21. Create a KB
  22. Restore lost policy ticket
  23. Printing ticket
  24. Unable to access PS/PM