New ticketfrom JanSauerPositiveCSATEdita KBUnable toaccessPS/PMRestorelost policyticketResolvePendingDevNextactionnotesenteredNotificationsticketCompletedyourBackupsEditorticketCreatea KBNew ticketfrom Gail& IleneSev1ticketWorkflowissuePrintingticketApplicabilityorAttestationticketAnswerthephoneDuplicateuseraccountSadKateticketSAMLticketCreatea JiraNew UIticketLDAP/SticketHelp ateammemberNew ticketfrom JanSauerPositiveCSATEdita KBUnable toaccessPS/PMRestorelost policyticketResolvePendingDevNextactionnotesenteredNotificationsticketCompletedyourBackupsEditorticketCreatea KBNew ticketfrom Gail& IleneSev1ticketWorkflowissuePrintingticketApplicabilityorAttestationticketAnswerthephoneDuplicateuseraccountSadKateticketSAMLticketCreatea JiraNew UIticketLDAP/SticketHelp ateammember

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New ticket from Jan Sauer
  2. Positive CSAT
  3. Edit a KB
  4. Unable to access PS/PM
  5. Restore lost policy ticket
  6. Resolve Pending Dev
  7. Next action notes entered
  8. Notifications ticket
  9. Completed your Backups
  10. Editor ticket
  11. Create a KB
  12. New ticket from Gail & Ilene
  13. Sev1 ticket
  14. Workflow issue
  15. Printing ticket
  16. Applicability or Attestation ticket
  17. Answer the phone
  18. Duplicate user account
  19. Sad Kate ticket
  20. SAML ticket
  21. Create a Jira
  22. New UI ticket
  23. LDAP/S ticket
  24. Help a team member