CompletedyourBackupsRestorelost policyticketSAMLticketNew ticketfrom JanSauerWorkflowissueNew UIticketUnable toaccessPS/PMPositiveCSATEditorticketDuplicateuseraccountNextactionnotesenteredLDAP/SticketSadKateticketNotificationsticketNew ticketfrom Gail& IleneCreatea JiraApplicabilityorAttestationticketCreatea KBSev1ticketEdita KBPrintingticketAnswerthephoneResolvePendingDevHelp ateammemberCompletedyourBackupsRestorelost policyticketSAMLticketNew ticketfrom JanSauerWorkflowissueNew UIticketUnable toaccessPS/PMPositiveCSATEditorticketDuplicateuseraccountNextactionnotesenteredLDAP/SticketSadKateticketNotificationsticketNew ticketfrom Gail& IleneCreatea JiraApplicabilityorAttestationticketCreatea KBSev1ticketEdita KBPrintingticketAnswerthephoneResolvePendingDevHelp ateammember

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed your Backups
  2. Restore lost policy ticket
  3. SAML ticket
  4. New ticket from Jan Sauer
  5. Workflow issue
  6. New UI ticket
  7. Unable to access PS/PM
  8. Positive CSAT
  9. Editor ticket
  10. Duplicate user account
  11. Next action notes entered
  12. LDAP/S ticket
  13. Sad Kate ticket
  14. Notifications ticket
  15. New ticket from Gail & Ilene
  16. Create a Jira
  17. Applicability or Attestation ticket
  18. Create a KB
  19. Sev1 ticket
  20. Edit a KB
  21. Printing ticket
  22. Answer the phone
  23. Resolve Pending Dev
  24. Help a team member