Createa KBHelp ateammemberPrintingticketUnable toaccessPS/PMAnswerthephoneCreatea JiraSev1ticketCompletedyourBackupsResolvePendingDevEdita KBNew ticketfrom JanSauerWorkflowissueNotificationsticketDuplicateuseraccountNew ticketfrom Gail& IleneApplicabilityorAttestationticketNew UIticketNextactionnotesenteredRestorelost policyticketEditorticketSAMLticketLDAP/SticketSadKateticketPositiveCSATCreatea KBHelp ateammemberPrintingticketUnable toaccessPS/PMAnswerthephoneCreatea JiraSev1ticketCompletedyourBackupsResolvePendingDevEdita KBNew ticketfrom JanSauerWorkflowissueNotificationsticketDuplicateuseraccountNew ticketfrom Gail& IleneApplicabilityorAttestationticketNew UIticketNextactionnotesenteredRestorelost policyticketEditorticketSAMLticketLDAP/SticketSadKateticketPositiveCSAT

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a KB
  2. Help a team member
  3. Printing ticket
  4. Unable to access PS/PM
  5. Answer the phone
  6. Create a Jira
  7. Sev1 ticket
  8. Completed your Backups
  9. Resolve Pending Dev
  10. Edit a KB
  11. New ticket from Jan Sauer
  12. Workflow issue
  13. Notifications ticket
  14. Duplicate user account
  15. New ticket from Gail & Ilene
  16. Applicability or Attestation ticket
  17. New UI ticket
  18. Next action notes entered
  19. Restore lost policy ticket
  20. Editor ticket
  21. SAML ticket
  22. LDAP/S ticket
  23. Sad Kate ticket
  24. Positive CSAT