(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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N-Impacted a customer in a positive way
I-I had a good day
O-Didn't let personal life affect my work performance
I-I gave a compliment to a coworker
B-Didn't blame others
I-Covered a shift when asked
B-I showed no favoritism
N-I received a compliment from a coworker
G-Offered Upsell to 90% of customers
I-Admitted to my mistakes
B-Arrived to meeting on time today
O-Helped a coworker today
O-Gave Feedback to employee to improve customer service