Clientcomplainsabout thepriceThe "justneeds to talkto doctor for5 min" clientEmergencywork-inisn't anemergencyClientdoesn'tanswer theirphoneClientrequestscurbsideserviceYou gotthe TMIclientYou areasked,"Have y'allbeen busy?"Anotherclinic issending yousomethingAllreceptionistsare busy andsomeone is inthe drive thruClient askswhere therestroom isNomoneyStaffmemberhas mentalbreakdownCatloose, nocarrierNew patient,late toappointment,no recordsSomeonehangs upon you onthe phoneExtra petbrought forappointmentSomeonecurses atyou on thephone or inpersonClientupsetabout waittimeClientupsetabout waittimeAnimallooseoutsideClientcomes into buyfoodA pet leavesa surprise onthe floor thatyou have toclean upUh oh,someoneis being aKarenClient knockingon/trying toopen doorbefore openingClient comesto drive thrubut Rx notready yetSomeonecalls forsame dayappointmentClientcomplainsabout thepriceThe "justneeds to talkto doctor for5 min" clientEmergencywork-inisn't anemergencyClientdoesn'tanswer theirphoneClientrequestscurbsideserviceYou gotthe TMIclientYou areasked,"Have y'allbeen busy?"Anotherclinic issending yousomethingAllreceptionistsare busy andsomeone is inthe drive thruClient askswhere therestroom isNomoneyStaffmemberhas mentalbreakdownCatloose, nocarrierNew patient,late toappointment,no recordsSomeonehangs upon you onthe phoneExtra petbrought forappointmentSomeonecurses atyou on thephone or inpersonClientupsetabout waittimeClientupsetabout waittimeAnimallooseoutsideClientcomes into buyfoodA pet leavesa surprise onthe floor thatyou have toclean upUh oh,someoneis being aKarenClient knockingon/trying toopen doorbefore openingClient comesto drive thrubut Rx notready yetSomeonecalls forsame dayappointment

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client complains about the price
  2. The "just needs to talk to doctor for 5 min" client
  3. Emergency work-in isn't an emergency
  4. Client doesn't answer their phone
  5. Client requests curbside service
  6. You got the TMI client
  7. You are asked, "Have y'all been busy?"
  8. Another clinic is sending you something
  9. All receptionists are busy and someone is in the drive thru
  10. Client asks where the restroom is
  11. No money
  12. Staff member has mental breakdown
  13. Cat loose, no carrier
  14. New patient, late to appointment, no records
  15. Someone hangs up on you on the phone
  16. Extra pet brought for appointment
  17. Someone curses at you on the phone or in person
  18. Client upset about wait time
  19. Client upset about wait time
  20. Animal loose outside
  21. Client comes in to buy food
  22. A pet leaves a surprise on the floor that you have to clean up
  23. Uh oh, someone is being a Karen
  24. Client knocking on/trying to open door before opening
  25. Client comes to drive thru but Rx not ready yet
  26. Someone calls for same day appointment