Clientcomes into buyfoodCatloose, nocarrierSomeonecalls forsame dayappointmentClientcomplainsabout thepriceUh oh,someoneis being aKarenClientrequestscurbsideserviceEmergencywork-inisn't anemergencySomeonehangs upon you onthe phoneExtra petbrought forappointmentClient knockingon/trying toopen doorbefore openingNew patient,late toappointment,no recordsAllreceptionistsare busy andsomeone is inthe drive thruClient askswhere therestroom isYou gotthe TMIclientClientupsetabout waittimeNomoneyClient comesto drive thrubut Rx notready yetClientdoesn'tanswer theirphoneStaffmemberhas mentalbreakdownYou areasked,"Have y'allbeen busy?"Someonecurses atyou on thephone or inpersonAnimallooseoutsideAnotherclinic issending yousomethingA pet leavesa surprise onthe floor thatyou have toclean upClientupsetabout waittimeThe "justneeds to talkto doctor for5 min" clientClientcomes into buyfoodCatloose, nocarrierSomeonecalls forsame dayappointmentClientcomplainsabout thepriceUh oh,someoneis being aKarenClientrequestscurbsideserviceEmergencywork-inisn't anemergencySomeonehangs upon you onthe phoneExtra petbrought forappointmentClient knockingon/trying toopen doorbefore openingNew patient,late toappointment,no recordsAllreceptionistsare busy andsomeone is inthe drive thruClient askswhere therestroom isYou gotthe TMIclientClientupsetabout waittimeNomoneyClient comesto drive thrubut Rx notready yetClientdoesn'tanswer theirphoneStaffmemberhas mentalbreakdownYou areasked,"Have y'allbeen busy?"Someonecurses atyou on thephone or inpersonAnimallooseoutsideAnotherclinic issending yousomethingA pet leavesa surprise onthe floor thatyou have toclean upClientupsetabout waittimeThe "justneeds to talkto doctor for5 min" client

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client comes in to buy food
  2. Cat loose, no carrier
  3. Someone calls for same day appointment
  4. Client complains about the price
  5. Uh oh, someone is being a Karen
  6. Client requests curbside service
  7. Emergency work-in isn't an emergency
  8. Someone hangs up on you on the phone
  9. Extra pet brought for appointment
  10. Client knocking on/trying to open door before opening
  11. New patient, late to appointment, no records
  12. All receptionists are busy and someone is in the drive thru
  13. Client asks where the restroom is
  14. You got the TMI client
  15. Client upset about wait time
  16. No money
  17. Client comes to drive thru but Rx not ready yet
  18. Client doesn't answer their phone
  19. Staff member has mental breakdown
  20. You are asked, "Have y'all been busy?"
  21. Someone curses at you on the phone or in person
  22. Animal loose outside
  23. Another clinic is sending you something
  24. A pet leaves a surprise on the floor that you have to clean up
  25. Client upset about wait time
  26. The "just needs to talk to doctor for 5 min" client