Clientdoesn'tanswer theirphoneSomeonehangs upon you onthe phoneEmergencywork-inisn't anemergencySomeonecalls forsame dayappointmentClient askswhere therestroom isYou gotthe TMIclientAnimallooseoutsideYou areasked,"Have y'allbeen busy?"Staffmemberhas mentalbreakdownA pet leavesa surprise onthe floor thatyou have toclean upClientcomes into buyfoodSomeonecurses atyou on thephone or inpersonClientcomplainsabout thepriceClientupsetabout waittimeNew patient,late toappointment,no recordsCatloose, nocarrierClientupsetabout waittimeThe "justneeds to talkto doctor for5 min" clientAnotherclinic issending yousomethingClient comesto drive thrubut Rx notready yetExtra petbrought forappointmentClient knockingon/trying toopen doorbefore openingAllreceptionistsare busy andsomeone is inthe drive thruClientrequestscurbsideserviceNomoneyUh oh,someoneis being aKarenClientdoesn'tanswer theirphoneSomeonehangs upon you onthe phoneEmergencywork-inisn't anemergencySomeonecalls forsame dayappointmentClient askswhere therestroom isYou gotthe TMIclientAnimallooseoutsideYou areasked,"Have y'allbeen busy?"Staffmemberhas mentalbreakdownA pet leavesa surprise onthe floor thatyou have toclean upClientcomes into buyfoodSomeonecurses atyou on thephone or inpersonClientcomplainsabout thepriceClientupsetabout waittimeNew patient,late toappointment,no recordsCatloose, nocarrierClientupsetabout waittimeThe "justneeds to talkto doctor for5 min" clientAnotherclinic issending yousomethingClient comesto drive thrubut Rx notready yetExtra petbrought forappointmentClient knockingon/trying toopen doorbefore openingAllreceptionistsare busy andsomeone is inthe drive thruClientrequestscurbsideserviceNomoneyUh oh,someoneis being aKaren

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client doesn't answer their phone
  2. Someone hangs up on you on the phone
  3. Emergency work-in isn't an emergency
  4. Someone calls for same day appointment
  5. Client asks where the restroom is
  6. You got the TMI client
  7. Animal loose outside
  8. You are asked, "Have y'all been busy?"
  9. Staff member has mental breakdown
  10. A pet leaves a surprise on the floor that you have to clean up
  11. Client comes in to buy food
  12. Someone curses at you on the phone or in person
  13. Client complains about the price
  14. Client upset about wait time
  15. New patient, late to appointment, no records
  16. Cat loose, no carrier
  17. Client upset about wait time
  18. The "just needs to talk to doctor for 5 min" client
  19. Another clinic is sending you something
  20. Client comes to drive thru but Rx not ready yet
  21. Extra pet brought for appointment
  22. Client knocking on/trying to open door before opening
  23. All receptionists are busy and someone is in the drive thru
  24. Client requests curbside service
  25. No money
  26. Uh oh, someone is being a Karen