Client askswhere therestroom isCatloose, nocarrierAnotherclinic issending yousomethingClient knockingon/trying toopen doorbefore openingClientrequestscurbsideserviceAllreceptionistsare busy andsomeone is inthe drive thruClientcomes into buyfoodClientcomplainsabout thepriceSomeonehangs upon you onthe phoneThe "justneeds to talkto doctor for5 min" clientA pet leavesa surprise onthe floor thatyou have toclean upYou gotthe TMIclientClientdoesn'tanswer theirphoneSomeonecurses atyou on thephone or inpersonExtra petbrought forappointmentEmergencywork-inisn't anemergencyStaffmemberhas mentalbreakdownClientupsetabout waittimeNomoneyYou areasked,"Have y'allbeen busy?"Someonecalls forsame dayappointmentAnimallooseoutsideClient comesto drive thrubut Rx notready yetClientupsetabout waittimeNew patient,late toappointment,no recordsUh oh,someoneis being aKarenClient askswhere therestroom isCatloose, nocarrierAnotherclinic issending yousomethingClient knockingon/trying toopen doorbefore openingClientrequestscurbsideserviceAllreceptionistsare busy andsomeone is inthe drive thruClientcomes into buyfoodClientcomplainsabout thepriceSomeonehangs upon you onthe phoneThe "justneeds to talkto doctor for5 min" clientA pet leavesa surprise onthe floor thatyou have toclean upYou gotthe TMIclientClientdoesn'tanswer theirphoneSomeonecurses atyou on thephone or inpersonExtra petbrought forappointmentEmergencywork-inisn't anemergencyStaffmemberhas mentalbreakdownClientupsetabout waittimeNomoneyYou areasked,"Have y'allbeen busy?"Someonecalls forsame dayappointmentAnimallooseoutsideClient comesto drive thrubut Rx notready yetClientupsetabout waittimeNew patient,late toappointment,no recordsUh oh,someoneis being aKaren

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client asks where the restroom is
  2. Cat loose, no carrier
  3. Another clinic is sending you something
  4. Client knocking on/trying to open door before opening
  5. Client requests curbside service
  6. All receptionists are busy and someone is in the drive thru
  7. Client comes in to buy food
  8. Client complains about the price
  9. Someone hangs up on you on the phone
  10. The "just needs to talk to doctor for 5 min" client
  11. A pet leaves a surprise on the floor that you have to clean up
  12. You got the TMI client
  13. Client doesn't answer their phone
  14. Someone curses at you on the phone or in person
  15. Extra pet brought for appointment
  16. Emergency work-in isn't an emergency
  17. Staff member has mental breakdown
  18. Client upset about wait time
  19. No money
  20. You are asked, "Have y'all been busy?"
  21. Someone calls for same day appointment
  22. Animal loose outside
  23. Client comes to drive thru but Rx not ready yet
  24. Client upset about wait time
  25. New patient, late to appointment, no records
  26. Uh oh, someone is being a Karen