(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client complains about the price
All receptionists are busy and someone is in the drive thru
Client comes to drive thru but Rx not ready yet
The "just needs to talk to doctor for 5 min" client
New patient, late to appointment, no records
Someone hangs up on you on the phone
Someone calls for same day appointment
Client upset about wait time
A pet leaves a surprise on the floor that you have to clean up
Client knocking on/trying to open door before opening