NoshowClientupsetabout waittimeClient knockingon/trying toopen doorbefore openingYou areasked,"Have y'allbeen busy?"Clientupsetabout waittimeClientrequestscurbsideserviceYou gotthe TMIclientAnimallooseoutsideSomeonecurses atyou on thephone or inpersonClient is10minutes ormore lateEmergencywork-inisn't anemergencySomeonecalls forsame dayappointmentAnotherclinic issending yousomethingClientdoesn'tanswer theirphoneA pet leavesa surprise onthe floor thatyou have toclean upClient askswhere therestroom isCatloose, nocarrierClientcomplainsabout thepriceExtra petbrought forappointmentClientcomes into buyfoodClientpays withcashNomoneyNew patient,late toappointment,no recordsSomeonehangs upon you onthe phoneNomoneyThe "justneeds to talkto doctor for5 min" clientNoshowClientupsetabout waittimeClient knockingon/trying toopen doorbefore openingYou areasked,"Have y'allbeen busy?"Clientupsetabout waittimeClientrequestscurbsideserviceYou gotthe TMIclientAnimallooseoutsideSomeonecurses atyou on thephone or inpersonClient is10minutes ormore lateEmergencywork-inisn't anemergencySomeonecalls forsame dayappointmentAnotherclinic issending yousomethingClientdoesn'tanswer theirphoneA pet leavesa surprise onthe floor thatyou have toclean upClient askswhere therestroom isCatloose, nocarrierClientcomplainsabout thepriceExtra petbrought forappointmentClientcomes into buyfoodClientpays withcashNomoneyNew patient,late toappointment,no recordsSomeonehangs upon you onthe phoneNomoneyThe "justneeds to talkto doctor for5 min" client

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No show
  2. Client upset about wait time
  3. Client knocking on/trying to open door before opening
  4. You are asked, "Have y'all been busy?"
  5. Client upset about wait time
  6. Client requests curbside service
  7. You got the TMI client
  8. Animal loose outside
  9. Someone curses at you on the phone or in person
  10. Client is10 minutes or more late
  11. Emergency work-in isn't an emergency
  12. Someone calls for same day appointment
  13. Another clinic is sending you something
  14. Client doesn't answer their phone
  15. A pet leaves a surprise on the floor that you have to clean up
  16. Client asks where the restroom is
  17. Cat loose, no carrier
  18. Client complains about the price
  19. Extra pet brought for appointment
  20. Client comes in to buy food
  21. Client pays with cash
  22. No money
  23. New patient, late to appointment, no records
  24. Someone hangs up on you on the phone
  25. No money
  26. The "just needs to talk to doctor for 5 min" client