ProcessStandardWarrantyPolicyValuestreamUserRequestPracticeAgileSponsorErrorIncidentChangeSLAProblemServiceSupplierCostValueResourceCultureServicedeskLeanKanbanOutcomeUtilityProductStreamDevOpsOutputReleaseCustomerRiskWorkaroundServiceownerProcessStandardWarrantyPolicyValuestreamUserRequestPracticeAgileSponsorErrorIncidentChangeSLAProblemServiceSupplierCostValueResourceCultureServicedeskLeanKanbanOutcomeUtilityProductStreamDevOpsOutputReleaseCustomerRiskWorkaroundServiceowner

ITIL Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process
  2. Standard
  3. Warranty
  4. Policy
  5. Value stream
  6. User
  7. Request
  8. Practice
  9. Agile
  10. Sponsor
  11. Error
  12. Incident
  13. Change
  14. SLA
  15. Problem
  16. Service
  17. Supplier
  18. Cost
  19. Value
  20. Resource
  21. Culture
  22. Service desk
  23. Lean
  24. Kanban
  25. Outcome
  26. Utility
  27. Product
  28. Stream
  29. DevOps
  30. Output
  31. Release
  32. Customer
  33. Risk
  34. Workaround
  35. Service owner