ServiceownerProcessPolicyServicedeskChangeKanbanValuestreamProductStreamWarrantySponsorUserProblemDevOpsCustomerIncidentServiceUtilityCulturePracticeLeanStandardSupplierAgileWorkaroundRiskRequestSLAValueOutputCostReleaseResourceErrorOutcomeServiceownerProcessPolicyServicedeskChangeKanbanValuestreamProductStreamWarrantySponsorUserProblemDevOpsCustomerIncidentServiceUtilityCulturePracticeLeanStandardSupplierAgileWorkaroundRiskRequestSLAValueOutputCostReleaseResourceErrorOutcome

ITIL Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service owner
  2. Process
  3. Policy
  4. Service desk
  5. Change
  6. Kanban
  7. Value stream
  8. Product
  9. Stream
  10. Warranty
  11. Sponsor
  12. User
  13. Problem
  14. DevOps
  15. Customer
  16. Incident
  17. Service
  18. Utility
  19. Culture
  20. Practice
  21. Lean
  22. Standard
  23. Supplier
  24. Agile
  25. Workaround
  26. Risk
  27. Request
  28. SLA
  29. Value
  30. Output
  31. Cost
  32. Release
  33. Resource
  34. Error
  35. Outcome