KanbanProcessResourceChangeSLACostValueValuestreamPracticeProductStandardServiceStreamUserServiceownerAgileOutputReleaseOutcomeCustomerSupplierPolicyIncidentWorkaroundSponsorLeanErrorServicedeskUtilityRiskProblemRequestWarrantyCultureDevOpsKanbanProcessResourceChangeSLACostValueValuestreamPracticeProductStandardServiceStreamUserServiceownerAgileOutputReleaseOutcomeCustomerSupplierPolicyIncidentWorkaroundSponsorLeanErrorServicedeskUtilityRiskProblemRequestWarrantyCultureDevOps

ITIL Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Kanban
  2. Process
  3. Resource
  4. Change
  5. SLA
  6. Cost
  7. Value
  8. Value stream
  9. Practice
  10. Product
  11. Standard
  12. Service
  13. Stream
  14. User
  15. Service owner
  16. Agile
  17. Output
  18. Release
  19. Outcome
  20. Customer
  21. Supplier
  22. Policy
  23. Incident
  24. Workaround
  25. Sponsor
  26. Lean
  27. Error
  28. Service desk
  29. Utility
  30. Risk
  31. Problem
  32. Request
  33. Warranty
  34. Culture
  35. DevOps