ReleaseProcessWorkaroundUserResourceProblemErrorRequestStreamStandardChangeIncidentPracticeCustomerLeanSupplierValuePolicyUtilityCostSLAServiceCultureAgileWarrantyProductServiceownerOutcomeRiskDevOpsKanbanOutputSponsorServicedeskValuestreamReleaseProcessWorkaroundUserResourceProblemErrorRequestStreamStandardChangeIncidentPracticeCustomerLeanSupplierValuePolicyUtilityCostSLAServiceCultureAgileWarrantyProductServiceownerOutcomeRiskDevOpsKanbanOutputSponsorServicedeskValuestream

ITIL Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Release
  2. Process
  3. Workaround
  4. User
  5. Resource
  6. Problem
  7. Error
  8. Request
  9. Stream
  10. Standard
  11. Change
  12. Incident
  13. Practice
  14. Customer
  15. Lean
  16. Supplier
  17. Value
  18. Policy
  19. Utility
  20. Cost
  21. SLA
  22. Service
  23. Culture
  24. Agile
  25. Warranty
  26. Product
  27. Service owner
  28. Outcome
  29. Risk
  30. DevOps
  31. Kanban
  32. Output
  33. Sponsor
  34. Service desk
  35. Value stream