ResourceServiceOutcomePracticeIncidentPolicyStreamRequestSupplierChangeReleaseStandardValueWorkaroundCustomerDevOpsProductProblemUtilityCostCultureAgileServiceownerOutputRiskLeanSLAKanbanSponsorServicedeskProcessErrorUserWarrantyValuestreamResourceServiceOutcomePracticeIncidentPolicyStreamRequestSupplierChangeReleaseStandardValueWorkaroundCustomerDevOpsProductProblemUtilityCostCultureAgileServiceownerOutputRiskLeanSLAKanbanSponsorServicedeskProcessErrorUserWarrantyValuestream

ITIL Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resource
  2. Service
  3. Outcome
  4. Practice
  5. Incident
  6. Policy
  7. Stream
  8. Request
  9. Supplier
  10. Change
  11. Release
  12. Standard
  13. Value
  14. Workaround
  15. Customer
  16. DevOps
  17. Product
  18. Problem
  19. Utility
  20. Cost
  21. Culture
  22. Agile
  23. Service owner
  24. Output
  25. Risk
  26. Lean
  27. SLA
  28. Kanban
  29. Sponsor
  30. Service desk
  31. Process
  32. Error
  33. User
  34. Warranty
  35. Value stream