StandardUtilityKanbanUserSLARiskResourceProcessChangeErrorValuestreamWorkaroundCultureProductLeanReleaseStreamSponsorCustomerOutputIncidentDevOpsServiceValueWarrantyServiceownerPolicyOutcomeProblemPracticeRequestAgileCostSupplierServicedeskStandardUtilityKanbanUserSLARiskResourceProcessChangeErrorValuestreamWorkaroundCultureProductLeanReleaseStreamSponsorCustomerOutputIncidentDevOpsServiceValueWarrantyServiceownerPolicyOutcomeProblemPracticeRequestAgileCostSupplierServicedesk

ITIL Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Standard
  2. Utility
  3. Kanban
  4. User
  5. SLA
  6. Risk
  7. Resource
  8. Process
  9. Change
  10. Error
  11. Value stream
  12. Workaround
  13. Culture
  14. Product
  15. Lean
  16. Release
  17. Stream
  18. Sponsor
  19. Customer
  20. Output
  21. Incident
  22. DevOps
  23. Service
  24. Value
  25. Warranty
  26. Service owner
  27. Policy
  28. Outcome
  29. Problem
  30. Practice
  31. Request
  32. Agile
  33. Cost
  34. Supplier
  35. Service desk