WorkaroundProcessRequestChangeAgileServiceownerKanbanServicedeskProblemResourceStreamServiceStandardUserCostErrorPracticePolicyWarrantyRiskIncidentValuestreamDevOpsSupplierProductCultureOutputOutcomeLeanSponsorReleaseCustomerUtilitySLAValueWorkaroundProcessRequestChangeAgileServiceownerKanbanServicedeskProblemResourceStreamServiceStandardUserCostErrorPracticePolicyWarrantyRiskIncidentValuestreamDevOpsSupplierProductCultureOutputOutcomeLeanSponsorReleaseCustomerUtilitySLAValue

ITIL Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Workaround
  2. Process
  3. Request
  4. Change
  5. Agile
  6. Service owner
  7. Kanban
  8. Service desk
  9. Problem
  10. Resource
  11. Stream
  12. Service
  13. Standard
  14. User
  15. Cost
  16. Error
  17. Practice
  18. Policy
  19. Warranty
  20. Risk
  21. Incident
  22. Value stream
  23. DevOps
  24. Supplier
  25. Product
  26. Culture
  27. Output
  28. Outcome
  29. Lean
  30. Sponsor
  31. Release
  32. Customer
  33. Utility
  34. SLA
  35. Value