Positive Communication Standards Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Managing Down: Why
2. AIDET: Example
3. Managing Down: How
4. SBAR: How
5. AIDET: How
6. Telephone Etiquette: How
7. Words to choose/lose: Why
8. Listening: How
9. SBAR: Why
10. Telephone Etiquette: Example
11. "Hi in the hallway": Example
12. Listening: Example
13. Service Recovery: Example
14. Managing Down: Example
15. Telephone Etiquette: Why
16. Words to choose/lose: How
17. "Hi in the hallway": How
18. SBAR: Example
19. Words to choose/lose: Example
20. Service Recovery: How
21. Listening: Why
22. Managing Up: Why
23. Managing Up: How
24. Managing up: Example
25. AIDET: Why
26. Service Recovery: Why
27. "Hi in the hallway": Why