Positive Communication Standards Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. SBAR: Why
2. Words to choose/lose: Why
3. Listening: Why
4. Managing Up: Why
5. Managing Down: Example
6. Telephone Etiquette: How
7. Managing Up: How
8. Service Recovery: Why
9. Listening: How
10. Telephone Etiquette: Example
11. "Hi in the hallway": How
12. Words to choose/lose: Example
13. Listening: Example
14. "Hi in the hallway": Example
15. Words to choose/lose: How
16. AIDET: How
17. "Hi in the hallway": Why
18. AIDET: Why
19. Managing Down: Why
20. SBAR: How
21. Service Recovery: How
22. Managing up: Example
23. Service Recovery: Example
24. SBAR: Example
25. Telephone Etiquette: Why
26. Managing Down: How
27. AIDET: Example