Positive Communication Standards Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Listening: Example
2. Telephone Etiquette: Example
3. "Hi in the hallway": Why
4. AIDET: Why
5. Telephone Etiquette: How
6. AIDET: Example
7. Managing Up: Why
8. Listening: How
9. SBAR: How
10. Managing Down: Why
11. Service Recovery: Why
12. SBAR: Why
13. Telephone Etiquette: Why
14. AIDET: How
15. Words to choose/lose: How
16. Words to choose/lose: Why
17. Managing Down: How
18. Managing up: Example
19. SBAR: Example
20. "Hi in the hallway": How
21. Words to choose/lose: Example
22. Listening: Why
23. Service Recovery: How
24. Service Recovery: Example
25. Managing Up: How
26. Managing Down: Example
27. "Hi in the hallway": Example