"Hi in the hallway": Why SBAR: Example Words to choose/lose: How Telephone Etiquette: How Managing Down: Example SBAR: How Telephone Etiquette: Why AIDET: Why "Hi in the hallway": Example "Hi in the hallway": How Service Recovery: How Service Recovery: Example AIDET: How Listening: Example Listening: How AIDET: Example Managing Up: How Managing Up: Why Words to choose/lose: Example Words to choose/lose: Why Service Recovery: Why Listening: Why Telephone Etiquette: Example SBAR: Why Managing Down: Why Managing up: Example Managing Down: How "Hi in the hallway": Why SBAR: Example Words to choose/lose: How Telephone Etiquette: How Managing Down: Example SBAR: How Telephone Etiquette: Why AIDET: Why "Hi in the hallway": Example "Hi in the hallway": How Service Recovery: How Service Recovery: Example AIDET: How Listening: Example Listening: How AIDET: Example Managing Up: How Managing Up: Why Words to choose/lose: Example Words to choose/lose: Why Service Recovery: Why Listening: Why Telephone Etiquette: Example SBAR: Why Managing Down: Why Managing up: Example Managing Down: How
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"Hi in the hallway":
Why
SBAR:
Example
Words to choose/lose: How
Telephone Etiquette:
How
Managing Down: Example
SBAR:
How
Telephone Etiquette:
Why
AIDET:
Why
"Hi in the hallway": Example
"Hi in the hallway":
How
Service Recovery:
How
Service Recovery:
Example
AIDET:
How
Listening:
Example
Listening:
How
AIDET:
Example
Managing Up:
How
Managing Up:
Why
Words to choose/lose:
Example
Words to choose/lose:
Why
Service Recovery:
Why
Listening:
Why
Telephone
Etiquette:
Example
SBAR:
Why
Managing Down:
Why
Managing up:
Example
Managing Down:
How