Words tochoose/lose:HowAIDET:ExampleSBAR:HowManagingDown:HowManagingDown:Example"Hi in thehallway":WhyManagingup:ExampleManagingDown:WhyServiceRecovery:ExampleAIDET:HowTelephoneEtiquette:HowListening:WhySBAR:WhyListening:ExampleAIDET:WhySBAR:ExampleManagingUp:Why "Hi in thehallway":HowWords tochoose/lose:ExampleServiceRecovery:How"Hi in thehallway":ExampleWords tochoose/lose:WhyServiceRecovery:WhyTelephoneEtiquette:ExampleManagingUp:HowListening:HowTelephoneEtiquette:WhyWords tochoose/lose:HowAIDET:ExampleSBAR:HowManagingDown:HowManagingDown:Example"Hi in thehallway":WhyManagingup:ExampleManagingDown:WhyServiceRecovery:ExampleAIDET:HowTelephoneEtiquette:HowListening:WhySBAR:WhyListening:ExampleAIDET:WhySBAR:ExampleManagingUp:Why "Hi in thehallway":HowWords tochoose/lose:ExampleServiceRecovery:How"Hi in thehallway":ExampleWords tochoose/lose:WhyServiceRecovery:WhyTelephoneEtiquette:ExampleManagingUp:HowListening:HowTelephoneEtiquette:Why

Positive Communication Standards Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Words to choose/lose: How
  2. AIDET: Example
  3. SBAR: How
  4. Managing Down: How
  5. Managing Down: Example
  6. "Hi in the hallway": Why
  7. Managing up: Example
  8. Managing Down: Why
  9. Service Recovery: Example
  10. AIDET: How
  11. Telephone Etiquette: How
  12. Listening: Why
  13. SBAR: Why
  14. Listening: Example
  15. AIDET: Why
  16. SBAR: Example
  17. Managing Up: Why
  18. "Hi in the hallway": How
  19. Words to choose/lose: Example
  20. Service Recovery: How
  21. "Hi in the hallway": Example
  22. Words to choose/lose: Why
  23. Service Recovery: Why
  24. Telephone Etiquette: Example
  25. Managing Up: How
  26. Listening: How
  27. Telephone Etiquette: Why