Positive Communication Standards Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Managing Up: Why
2. Listening: Example
3. SBAR: Example
4. Service Recovery: Why
5. AIDET: Why
6. Telephone Etiquette: How
7. Words to choose/lose: Why
8. Managing Down: Example
9. Service Recovery: Example
10. Telephone Etiquette: Why
11. AIDET: How
12. Words to choose/lose: How
13. "Hi in the hallway": Example
14. Managing Down: How
15. "Hi in the hallway": How
16. SBAR: How
17. Listening: Why
18. "Hi in the hallway": Why
19. Listening: How
20. Managing up: Example
21. Telephone Etiquette: Example
22. SBAR: Why
23. Words to choose/lose: Example
24. Managing Up: How
25. Managing Down: Why
26. Service Recovery: How
27. AIDET: Example