Positive Communication Standards Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Managing Up: Why
2. AIDET: Why
3. Words to choose/lose: How
4. Listening: Example
5. Managing Down: Example
6. "Hi in the hallway": Example
7. "Hi in the hallway": How
8. Service Recovery: How
9. "Hi in the hallway": Why
10. Service Recovery: Example
11. AIDET: How
12. Managing up: Example
13. Telephone Etiquette: Why
14. SBAR: How
15. SBAR: Why
16. AIDET: Example
17. Listening: How
18. SBAR: Example
19. Service Recovery: Why
20. Words to choose/lose: Example
21. Managing Down: Why
22. Managing Up: How
23. Words to choose/lose: Why
24. Listening: Why
25. Telephone Etiquette: Example
26. Telephone Etiquette: How
27. Managing Down: How