Positive Communication Standards Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "Hi in the hallway": How
2. Managing Up: Why
3. Words to choose/lose: Why
4. SBAR: How
5. Service Recovery: How
6. AIDET: Why
7. Managing Up: How
8. Telephone Etiquette: Example
9. Service Recovery: Why
10. Telephone Etiquette: Why
11. Listening: Example
12. AIDET: Example
13. AIDET: How
14. Service Recovery: Example
15. Managing Down: Example
16. SBAR: Example
17. Words to choose/lose: Example
18. Managing Down: Why
19. "Hi in the hallway": Example
20. Managing Down: How
21. Words to choose/lose: How
22. Listening: Why
23. "Hi in the hallway": Why
24. Listening: How
25. Telephone Etiquette: How
26. SBAR: Why
27. Managing up: Example