Positive Communication Standards Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Listening: Example
2. AIDET: Why
3. Service Recovery: How
4. Managing Down: Example
5. SBAR: Example
6. SBAR: Why
7. AIDET: Example
8. "Hi in the hallway": Why
9. Managing Up: How
10. Managing Down: How
11. Service Recovery: Why
12. Managing up: Example
13. Words to choose/lose: Why
14. "Hi in the hallway": How
15. Service Recovery: Example
16. Words to choose/lose: How
17. Listening: How
18. Listening: Why
19. Words to choose/lose: Example
20. SBAR: How
21. "Hi in the hallway": Example
22. Telephone Etiquette: How
23. Managing Up: Why
24. Telephone Etiquette: Why
25. Telephone Etiquette: Example
26. Managing Down: Why
27. AIDET: How