Positive Communication Standards Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. AIDET: Why
2. AIDET: How
3. Service Recovery: Example
4. AIDET: Example
5. Words to choose/lose: Why
6. Service Recovery: How
7. Words to choose/lose: How
8. "Hi in the hallway": Why
9. Telephone Etiquette: Example
10. Telephone Etiquette: How
11. Managing up: Example
12. Service Recovery: Why
13. "Hi in the hallway": How
14. Managing Up: How
15. SBAR: Why
16. Managing Down: Example
17. Listening: Example
18. Managing Down: Why
19. Telephone Etiquette: Why
20. "Hi in the hallway": Example
21. Managing Down: How
22. Managing Up: Why
23. SBAR: How
24. SBAR: Example
25. Listening: Why
26. Words to choose/lose: Example
27. Listening: How