Positive Communication Standards Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. AIDET: Why
2. Managing Down: How
3. Listening: Why
4. SBAR: Why
5. Telephone Etiquette: Why
6. AIDET: How
7. Service Recovery: Example
8. "Hi in the hallway": Example
9. AIDET: Example
10. Managing Down: Why
11. Words to choose/lose: Why
12. Listening: How
13. Words to choose/lose: Example
14. Managing up: Example
15. "Hi in the hallway": How
16. Service Recovery: Why
17. Service Recovery: How
18. SBAR: Example
19. SBAR: How
20. Managing Up: How
21. Managing Down: Example
22. Telephone Etiquette: Example
23. Managing Up: Why
24. Words to choose/lose: How
25. Telephone Etiquette: How
26. "Hi in the hallway": Why
27. Listening: Example