Handle acall usingesolutionsAdd travelto anaccountSubmit anACEworthycallHandle a callfrom a statebeginningwith a vowelThank a newcm (30 days orless) for joiningthe DiscoverfamilyResearch adeclinedtransactioncode for acallHandle a callwith cmpassingInnovisTake acall from astatecapitalHandle acall withprotectbuyHandle a callfrom a USterritory orforeigncountryReporta cardas l/sHandle a callfromsomeonewith an 800scredit scoreLearnsomethingnew abouta coworkerHandle a callfrom a city orstatebeginning withQ, X, Y, or ZHandlea POAcallHandle acall in lessthan fiveminutesHandlechargeverificationthat is notfraudTell afunny jokein Teamsgroup chatHandle a callfrom a statebeginning withNorth, South,or WestUpdate contactinfo onsomeone's acct(phone, email,or address)Learnsomethingnew from"general"chatAssistsomeonewith mobilewallet setupHandle a callwith strongauthenticationneededAdd averbal pwto an acctHandle acall usingesolutionsAdd travelto anaccountSubmit anACEworthycallHandle a callfrom a statebeginningwith a vowelThank a newcm (30 days orless) for joiningthe DiscoverfamilyResearch adeclinedtransactioncode for acallHandle a callwith cmpassingInnovisTake acall from astatecapitalHandle acall withprotectbuyHandle a callfrom a USterritory orforeigncountryReporta cardas l/sHandle a callfromsomeonewith an 800scredit scoreLearnsomethingnew abouta coworkerHandle a callfrom a city orstatebeginning withQ, X, Y, or ZHandlea POAcallHandle acall in lessthan fiveminutesHandlechargeverificationthat is notfraudTell afunny jokein Teamsgroup chatHandle a callfrom a statebeginning withNorth, South,or WestUpdate contactinfo onsomeone's acct(phone, email,or address)Learnsomethingnew from"general"chatAssistsomeonewith mobilewallet setupHandle a callwith strongauthenticationneededAdd averbal pwto an acct

CPS Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle a call using esolutions
  2. Add travel to an account
  3. Submit an ACE worthy call
  4. Handle a call from a state beginning with a vowel
  5. Thank a new cm (30 days or less) for joining the Discover family
  6. Research a declined transaction code for a call
  7. Handle a call with cm passing Innovis
  8. Take a call from a state capital
  9. Handle a call with protect buy
  10. Handle a call from a US territory or foreign country
  11. Report a card as l/s
  12. Handle a call from someone with an 800s credit score
  13. Learn something new about a coworker
  14. Handle a call from a city or state beginning with Q, X, Y, or Z
  15. Handle a POA call
  16. Handle a call in less than five minutes
  17. Handle charge verification that is not fraud
  18. Tell a funny joke in Teams group chat
  19. Handle a call from a state beginning with North, South, or West
  20. Update contact info on someone's acct (phone, email, or address)
  21. Learn something new from "general" chat
  22. Assist someone with mobile wallet setup
  23. Handle a call with strong authentication needed
  24. Add a verbal pw to an acct