Handle a callwith cmpassingInnovisHandle a callfrom a statebeginningwith a vowelHandle a callfrom a statebeginning withNorth, South,or WestUpdate contactinfo onsomeone's acct(phone, email,or address)Handlechargeverificationthat is notfraudTake acall from astatecapitalThank a newcm (30 days orless) for joiningthe DiscoverfamilyHandle a callfrom a city orstatebeginning withQ, X, Y, or ZAssistsomeonewith mobilewallet setupHandle acall usingesolutionsLearnsomethingnew from"general"chatHandlea POAcallAdd travelto anaccountHandle acall in lessthan fiveminutesHandle a callfrom a USterritory orforeigncountryAdd averbal pwto an acctResearch adeclinedtransactioncode for acallHandle a callwith strongauthenticationneededHandle a callfromsomeonewith an 800scredit scoreLearnsomethingnew abouta coworkerReporta cardas l/sTell afunny jokein Teamsgroup chatHandle acall withprotectbuySubmit anACEworthycallHandle a callwith cmpassingInnovisHandle a callfrom a statebeginningwith a vowelHandle a callfrom a statebeginning withNorth, South,or WestUpdate contactinfo onsomeone's acct(phone, email,or address)Handlechargeverificationthat is notfraudTake acall from astatecapitalThank a newcm (30 days orless) for joiningthe DiscoverfamilyHandle a callfrom a city orstatebeginning withQ, X, Y, or ZAssistsomeonewith mobilewallet setupHandle acall usingesolutionsLearnsomethingnew from"general"chatHandlea POAcallAdd travelto anaccountHandle acall in lessthan fiveminutesHandle a callfrom a USterritory orforeigncountryAdd averbal pwto an acctResearch adeclinedtransactioncode for acallHandle a callwith strongauthenticationneededHandle a callfromsomeonewith an 800scredit scoreLearnsomethingnew abouta coworkerReporta cardas l/sTell afunny jokein Teamsgroup chatHandle acall withprotectbuySubmit anACEworthycall

CPS Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle a call with cm passing Innovis
  2. Handle a call from a state beginning with a vowel
  3. Handle a call from a state beginning with North, South, or West
  4. Update contact info on someone's acct (phone, email, or address)
  5. Handle charge verification that is not fraud
  6. Take a call from a state capital
  7. Thank a new cm (30 days or less) for joining the Discover family
  8. Handle a call from a city or state beginning with Q, X, Y, or Z
  9. Assist someone with mobile wallet setup
  10. Handle a call using esolutions
  11. Learn something new from "general" chat
  12. Handle a POA call
  13. Add travel to an account
  14. Handle a call in less than five minutes
  15. Handle a call from a US territory or foreign country
  16. Add a verbal pw to an acct
  17. Research a declined transaction code for a call
  18. Handle a call with strong authentication needed
  19. Handle a call from someone with an 800s credit score
  20. Learn something new about a coworker
  21. Report a card as l/s
  22. Tell a funny joke in Teams group chat
  23. Handle a call with protect buy
  24. Submit an ACE worthy call