Handle a callfrom a statebeginning withNorth, South,or WestLearnsomethingnew abouta coworkerHandle a callwith cmpassingInnovisTell afunny jokein Teamsgroup chatSubmit anACEworthycallHandle acall in lessthan fiveminutesAssistsomeonewith mobilewallet setupHandle a callfrom a USterritory orforeigncountryHandlea POAcallUpdate contactinfo onsomeone's acct(phone, email,or address)Handle acall withprotectbuyTake acall from astatecapitalThank a newcm (30 days orless) for joiningthe DiscoverfamilyLearnsomethingnew from"general"chatAdd averbal pwto an acctResearch adeclinedtransactioncode for acallHandle a callfrom a city orstatebeginning withQ, X, Y, or ZHandlechargeverificationthat is notfraudHandle a callfrom a statebeginningwith a vowelAdd travelto anaccountHandle acall usingesolutionsHandle a callfromsomeonewith an 800scredit scoreReporta cardas l/sHandle a callwith strongauthenticationneededHandle a callfrom a statebeginning withNorth, South,or WestLearnsomethingnew abouta coworkerHandle a callwith cmpassingInnovisTell afunny jokein Teamsgroup chatSubmit anACEworthycallHandle acall in lessthan fiveminutesAssistsomeonewith mobilewallet setupHandle a callfrom a USterritory orforeigncountryHandlea POAcallUpdate contactinfo onsomeone's acct(phone, email,or address)Handle acall withprotectbuyTake acall from astatecapitalThank a newcm (30 days orless) for joiningthe DiscoverfamilyLearnsomethingnew from"general"chatAdd averbal pwto an acctResearch adeclinedtransactioncode for acallHandle a callfrom a city orstatebeginning withQ, X, Y, or ZHandlechargeverificationthat is notfraudHandle a callfrom a statebeginningwith a vowelAdd travelto anaccountHandle acall usingesolutionsHandle a callfromsomeonewith an 800scredit scoreReporta cardas l/sHandle a callwith strongauthenticationneeded

CPS Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle a call from a state beginning with North, South, or West
  2. Learn something new about a coworker
  3. Handle a call with cm passing Innovis
  4. Tell a funny joke in Teams group chat
  5. Submit an ACE worthy call
  6. Handle a call in less than five minutes
  7. Assist someone with mobile wallet setup
  8. Handle a call from a US territory or foreign country
  9. Handle a POA call
  10. Update contact info on someone's acct (phone, email, or address)
  11. Handle a call with protect buy
  12. Take a call from a state capital
  13. Thank a new cm (30 days or less) for joining the Discover family
  14. Learn something new from "general" chat
  15. Add a verbal pw to an acct
  16. Research a declined transaction code for a call
  17. Handle a call from a city or state beginning with Q, X, Y, or Z
  18. Handle charge verification that is not fraud
  19. Handle a call from a state beginning with a vowel
  20. Add travel to an account
  21. Handle a call using esolutions
  22. Handle a call from someone with an 800s credit score
  23. Report a card as l/s
  24. Handle a call with strong authentication needed