Handlechargeverificationthat is notfraudHandle a callfrom a city orstatebeginning withQ, X, Y, or ZReporta cardas l/sLearnsomethingnew abouta coworkerAdd averbal pwto an acctLearnsomethingnew from"general"chatTake acall from astatecapitalHandle acall usingesolutionsHandle a callfrom a statebeginningwith a vowelThank a newcm (30 days orless) for joiningthe DiscoverfamilyAssistsomeonewith mobilewallet setupHandle acall in lessthan fiveminutesHandle a callfrom a statebeginning withNorth, South,or WestHandle acall withprotectbuyUpdate contactinfo onsomeone's acct(phone, email,or address)Handle a callfrom a USterritory orforeigncountryTell afunny jokein Teamsgroup chatHandle a callwith strongauthenticationneededHandle a callfromsomeonewith an 800scredit scoreHandlea POAcallHandle a callwith cmpassingInnovisResearch adeclinedtransactioncode for acallSubmit anACEworthycallAdd travelto anaccountHandlechargeverificationthat is notfraudHandle a callfrom a city orstatebeginning withQ, X, Y, or ZReporta cardas l/sLearnsomethingnew abouta coworkerAdd averbal pwto an acctLearnsomethingnew from"general"chatTake acall from astatecapitalHandle acall usingesolutionsHandle a callfrom a statebeginningwith a vowelThank a newcm (30 days orless) for joiningthe DiscoverfamilyAssistsomeonewith mobilewallet setupHandle acall in lessthan fiveminutesHandle a callfrom a statebeginning withNorth, South,or WestHandle acall withprotectbuyUpdate contactinfo onsomeone's acct(phone, email,or address)Handle a callfrom a USterritory orforeigncountryTell afunny jokein Teamsgroup chatHandle a callwith strongauthenticationneededHandle a callfromsomeonewith an 800scredit scoreHandlea POAcallHandle a callwith cmpassingInnovisResearch adeclinedtransactioncode for acallSubmit anACEworthycallAdd travelto anaccount

CPS Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle charge verification that is not fraud
  2. Handle a call from a city or state beginning with Q, X, Y, or Z
  3. Report a card as l/s
  4. Learn something new about a coworker
  5. Add a verbal pw to an acct
  6. Learn something new from "general" chat
  7. Take a call from a state capital
  8. Handle a call using esolutions
  9. Handle a call from a state beginning with a vowel
  10. Thank a new cm (30 days or less) for joining the Discover family
  11. Assist someone with mobile wallet setup
  12. Handle a call in less than five minutes
  13. Handle a call from a state beginning with North, South, or West
  14. Handle a call with protect buy
  15. Update contact info on someone's acct (phone, email, or address)
  16. Handle a call from a US territory or foreign country
  17. Tell a funny joke in Teams group chat
  18. Handle a call with strong authentication needed
  19. Handle a call from someone with an 800s credit score
  20. Handle a POA call
  21. Handle a call with cm passing Innovis
  22. Research a declined transaction code for a call
  23. Submit an ACE worthy call
  24. Add travel to an account