Share aninterestingarticle fromMySource withyour Peers inteam HuddleShow usyour bestMoonwalkduringDebriefEnrollCutomerin VerizonUpMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Upgradeand addDeviceProtectionSend customera Smartlink andwalk customerthru removing afeaturethemselvesExplain theCertifiedLike NewReplacementprocess to yourcustomerAdd-A-LineSend thePlan Step UpSmartlink toyourCustomerPositionand addSmartfamilyPosition andadd the GetMore Planand itsBenefits.StepUp aPlanAsk yourcustomer."How do youuse yourphone?Position andAdd PremiumCall Filter toyour customersAcctSave aCustomerAdd RoadsideAssistance toyourcustomer'saccount.Resolvean issueusingTRG PlanStepUpPosition theBenefits ofTech Coachand Add forcustomerPosition andorder anaccessoryfor customerShowEmpathyon yourcallMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Step up acustomer’sDeviceProtectionCoveragePosition andaddSmartfamily toyour customersacctShare aninterestingarticle fromMySource withyour Peers inteam HuddleShow usyour bestMoonwalkduringDebriefEnrollCutomerin VerizonUpMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Upgradeand addDeviceProtectionSend customera Smartlink andwalk customerthru removing afeaturethemselvesExplain theCertifiedLike NewReplacementprocess to yourcustomerAdd-A-LineSend thePlan Step UpSmartlink toyourCustomerPositionand addSmartfamilyPosition andadd the GetMore Planand itsBenefits.StepUp aPlanAsk yourcustomer."How do youuse yourphone?Position andAdd PremiumCall Filter toyour customersAcctSave aCustomerAdd RoadsideAssistance toyourcustomer'saccount.Resolvean issueusingTRGPlanStepUpPosition theBenefits ofTech Coachand Add forcustomerPosition andorder anaccessoryfor customerShowEmpathyon yourcallMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Step up acustomer’sDeviceProtectionCoveragePosition andaddSmartfamily toyour customersacct

Team Addie Value-Ween Game Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share an interesting article from MySource with your Peers in team Huddle
  2. Show us your best Moonwalk during Debrief
  3. Enroll Cutomer in Verizon Up
  4. Move your customer from Start Unlimited to Play More Unlimited.
  5. Upgrade and add Device Protection
  6. Send customer a Smartlink and walk customer thru removing a feature themselves
  7. Explain the Certified Like New Replacement process to your customer
  8. Add-A-Line
  9. Send the Plan Step Up Smartlink to your Customer
  10. Position and add Smartfamily
  11. Position and add the Get More Plan and its Benefits.
  12. Step Up a Plan
  13. Ask your customer. "How do you use your phone?
  14. Position and Add Premium Call Filter to your customers Acct
  15. Save a Customer
  16. Add Roadside Assistance to your customer's account.
  17. Resolve an issue using TRG
  18. Plan Step Up
  19. Position the Benefits of Tech Coach and Add for customer
  20. Position and order an accessory for customer
  21. Show Empathy on your call
  22. Move your customer from Start Unlimited to Play More Unlimited.
  23. Step up a customer’s Device Protection Coverage
  24. Position and add Smartfamily to your customers acct