Show usyour bestMoonwalkduringDebriefMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.StepUp aPlanMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Share aninterestingarticle fromMySource withyour Peers inteam HuddleAdd RoadsideAssistance toyourcustomer'saccount.Send thePlan Step UpSmartlink toyourCustomerSave aCustomerAsk yourcustomer."How do youuse yourphone?Position andaddSmartfamily toyour customersacctResolvean issueusingTRGStep up acustomer’sDeviceProtectionCoverageSend customera Smartlink andwalk customerthru removing afeaturethemselvesPosition andadd the GetMore Planand itsBenefits.Add-A-LinePosition andorder anaccessoryfor customerUpgradeand addDeviceProtectionExplain theCertifiedLike NewReplacementprocess to yourcustomer PlanStepUpEnrollCutomerin VerizonUpPosition andAdd PremiumCall Filter toyour customersAcctShowEmpathyon yourcallPosition theBenefits ofTech Coachand Add forcustomerPositionand addSmartfamilyShow usyour bestMoonwalkduringDebriefMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.StepUp aPlanMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Share aninterestingarticle fromMySource withyour Peers inteam HuddleAdd RoadsideAssistance toyourcustomer'saccount.Send thePlan Step UpSmartlink toyourCustomerSave aCustomerAsk yourcustomer."How do youuse yourphone?Position andaddSmartfamily toyour customersacctResolvean issueusingTRGStep up acustomer’sDeviceProtectionCoverageSend customera Smartlink andwalk customerthru removing afeaturethemselvesPosition andadd the GetMore Planand itsBenefits.Add-A-LinePosition andorder anaccessoryfor customerUpgradeand addDeviceProtectionExplain theCertifiedLike NewReplacementprocess to yourcustomerPlanStepUpEnrollCutomerin VerizonUpPosition andAdd PremiumCall Filter toyour customersAcctShowEmpathyon yourcallPosition theBenefits ofTech Coachand Add forcustomerPositionand addSmartfamily

Team Addie Value-Ween Game Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Show us your best Moonwalk during Debrief
  2. Move your customer from Start Unlimited to Play More Unlimited.
  3. Step Up a Plan
  4. Move your customer from Start Unlimited to Play More Unlimited.
  5. Share an interesting article from MySource with your Peers in team Huddle
  6. Add Roadside Assistance to your customer's account.
  7. Send the Plan Step Up Smartlink to your Customer
  8. Save a Customer
  9. Ask your customer. "How do you use your phone?
  10. Position and add Smartfamily to your customers acct
  11. Resolve an issue using TRG
  12. Step up a customer’s Device Protection Coverage
  13. Send customer a Smartlink and walk customer thru removing a feature themselves
  14. Position and add the Get More Plan and its Benefits.
  15. Add-A-Line
  16. Position and order an accessory for customer
  17. Upgrade and add Device Protection
  18. Explain the Certified Like New Replacement process to your customer
  19. Plan Step Up
  20. Enroll Cutomer in Verizon Up
  21. Position and Add Premium Call Filter to your customers Acct
  22. Show Empathy on your call
  23. Position the Benefits of Tech Coach and Add for customer
  24. Position and add Smartfamily