Step up acustomer’sDeviceProtectionCoveragePosition andaddSmartfamily toyour customersacctSave aCustomerSend thePlan Step UpSmartlink toyourCustomerExplain theCertifiedLike NewReplacementprocess to yourcustomerPosition andAdd PremiumCall Filter toyour customersAcctMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Send customera Smartlink andwalk customerthru removing afeaturethemselvesShow usyour bestMoonwalkduringDebrief PlanStepUpAsk yourcustomer."How do youuse yourphone?Move yourcustomer fromStart Unlimitedto Play MoreUnlimited.EnrollCutomerin VerizonUpUpgradeand addDeviceProtectionAdd-A-LinePosition andorder anaccessoryfor customerAdd RoadsideAssistance toyourcustomer'saccount.Position andadd the GetMore Planand itsBenefits.ShowEmpathyon yourcallStepUp aPlanPosition theBenefits ofTech Coachand Add forcustomerResolvean issueusingTRGPositionand addSmartfamilyShare aninterestingarticle fromMySource withyour Peers inteam HuddleStep up acustomer’sDeviceProtectionCoveragePosition andaddSmartfamily toyour customersacctSave aCustomerSend thePlan Step UpSmartlink toyourCustomerExplain theCertifiedLike NewReplacementprocess to yourcustomerPosition andAdd PremiumCall Filter toyour customersAcctMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Send customera Smartlink andwalk customerthru removing afeaturethemselvesShow usyour bestMoonwalkduringDebriefPlanStepUpAsk yourcustomer."How do youuse yourphone?Move yourcustomer fromStart Unlimitedto Play MoreUnlimited.EnrollCutomerin VerizonUpUpgradeand addDeviceProtectionAdd-A-LinePosition andorder anaccessoryfor customerAdd RoadsideAssistance toyourcustomer'saccount.Position andadd the GetMore Planand itsBenefits.ShowEmpathyon yourcallStepUp aPlanPosition theBenefits ofTech Coachand Add forcustomerResolvean issueusingTRGPositionand addSmartfamilyShare aninterestingarticle fromMySource withyour Peers inteam Huddle

Team Addie Value-Ween Game Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Step up a customer’s Device Protection Coverage
  2. Position and add Smartfamily to your customers acct
  3. Save a Customer
  4. Send the Plan Step Up Smartlink to your Customer
  5. Explain the Certified Like New Replacement process to your customer
  6. Position and Add Premium Call Filter to your customers Acct
  7. Move your customer from Start Unlimited to Play More Unlimited.
  8. Send customer a Smartlink and walk customer thru removing a feature themselves
  9. Show us your best Moonwalk during Debrief
  10. Plan Step Up
  11. Ask your customer. "How do you use your phone?
  12. Move your customer from Start Unlimited to Play More Unlimited.
  13. Enroll Cutomer in Verizon Up
  14. Upgrade and add Device Protection
  15. Add-A-Line
  16. Position and order an accessory for customer
  17. Add Roadside Assistance to your customer's account.
  18. Position and add the Get More Plan and its Benefits.
  19. Show Empathy on your call
  20. Step Up a Plan
  21. Position the Benefits of Tech Coach and Add for customer
  22. Resolve an issue using TRG
  23. Position and add Smartfamily
  24. Share an interesting article from MySource with your Peers in team Huddle