Show usyour bestMoonwalkduringDebriefPosition andAdd PremiumCall Filter toyour customersAcctAdd-A-LineSave aCustomerPosition theBenefits ofTech Coachand Add forcustomerEnrollCutomerin VerizonUpStepUp aPlanResolvean issueusingTRGMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Position andadd the GetMore Planand itsBenefits.Position andorder anaccessoryfor customerUpgradeand addDeviceProtectionStep up acustomer’sDeviceProtectionCoverageSend thePlan Step UpSmartlink toyourCustomerAdd RoadsideAssistance toyourcustomer'saccount.Move yourcustomer fromStart Unlimitedto Play MoreUnlimited.Position andaddSmartfamily toyour customersacctExplain theCertifiedLike NewReplacementprocess to yourcustomer PlanStepUpShowEmpathyon yourcallShare aninterestingarticle fromMySource withyour Peers inteam HuddlePositionand addSmartfamilySend customera Smartlink andwalk customerthru removing afeaturethemselvesAsk yourcustomer."How do youuse yourphone?Show usyour bestMoonwalkduringDebriefPosition andAdd PremiumCall Filter toyour customersAcctAdd-A-LineSave aCustomerPosition theBenefits ofTech Coachand Add forcustomerEnrollCutomerin VerizonUpStepUp aPlanResolvean issueusingTRGMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Position andadd the GetMore Planand itsBenefits.Position andorder anaccessoryfor customerUpgradeand addDeviceProtectionStep up acustomer’sDeviceProtectionCoverageSend thePlan Step UpSmartlink toyourCustomerAdd RoadsideAssistance toyourcustomer'saccount.Move yourcustomer fromStart Unlimitedto Play MoreUnlimited.Position andaddSmartfamily toyour customersacctExplain theCertifiedLike NewReplacementprocess to yourcustomerPlanStepUpShowEmpathyon yourcallShare aninterestingarticle fromMySource withyour Peers inteam HuddlePositionand addSmartfamilySend customera Smartlink andwalk customerthru removing afeaturethemselvesAsk yourcustomer."How do youuse yourphone?

Team Addie Value-Ween Game Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Show us your best Moonwalk during Debrief
  2. Position and Add Premium Call Filter to your customers Acct
  3. Add-A-Line
  4. Save a Customer
  5. Position the Benefits of Tech Coach and Add for customer
  6. Enroll Cutomer in Verizon Up
  7. Step Up a Plan
  8. Resolve an issue using TRG
  9. Move your customer from Start Unlimited to Play More Unlimited.
  10. Position and add the Get More Plan and its Benefits.
  11. Position and order an accessory for customer
  12. Upgrade and add Device Protection
  13. Step up a customer’s Device Protection Coverage
  14. Send the Plan Step Up Smartlink to your Customer
  15. Add Roadside Assistance to your customer's account.
  16. Move your customer from Start Unlimited to Play More Unlimited.
  17. Position and add Smartfamily to your customers acct
  18. Explain the Certified Like New Replacement process to your customer
  19. Plan Step Up
  20. Show Empathy on your call
  21. Share an interesting article from MySource with your Peers in team Huddle
  22. Position and add Smartfamily
  23. Send customer a Smartlink and walk customer thru removing a feature themselves
  24. Ask your customer. "How do you use your phone?