Position theBenefits ofTech Coachand Add forcustomer PlanStepUpSave aCustomerShare aninterestingarticle fromMySource withyour Peers inteam HuddlePosition andAdd PremiumCall Filter toyour customersAcctResolvean issueusingTRGStep up acustomer’sDeviceProtectionCoverageSend customera Smartlink andwalk customerthru removing afeaturethemselvesShow usyour bestMoonwalkduringDebriefPosition andaddSmartfamily toyour customersacctAsk yourcustomer."How do youuse yourphone?ShowEmpathyon yourcallExplain theCertifiedLike NewReplacementprocess to yourcustomerAdd RoadsideAssistance toyourcustomer'saccount.Move yourcustomer fromStart Unlimitedto Play MoreUnlimited.Move yourcustomer fromStart Unlimitedto Play MoreUnlimited.Add-A-LineSend thePlan Step UpSmartlink toyourCustomerPosition andadd the GetMore Planand itsBenefits.Upgradeand addDeviceProtectionStepUp aPlanEnrollCutomerin VerizonUpPositionand addSmartfamilyPosition andorder anaccessoryfor customerPosition theBenefits ofTech Coachand Add forcustomerPlanStepUpSave aCustomerShare aninterestingarticle fromMySource withyour Peers inteam HuddlePosition andAdd PremiumCall Filter toyour customersAcctResolvean issueusingTRGStep up acustomer’sDeviceProtectionCoverageSend customera Smartlink andwalk customerthru removing afeaturethemselvesShow usyour bestMoonwalkduringDebriefPosition andaddSmartfamily toyour customersacctAsk yourcustomer."How do youuse yourphone?ShowEmpathyon yourcallExplain theCertifiedLike NewReplacementprocess to yourcustomerAdd RoadsideAssistance toyourcustomer'saccount.Move yourcustomer fromStart Unlimitedto Play MoreUnlimited.Move yourcustomer fromStart Unlimitedto Play MoreUnlimited.Add-A-LineSend thePlan Step UpSmartlink toyourCustomerPosition andadd the GetMore Planand itsBenefits.Upgradeand addDeviceProtectionStepUp aPlanEnrollCutomerin VerizonUpPositionand addSmartfamilyPosition andorder anaccessoryfor customer

Team Addie Value-Ween Game Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Position the Benefits of Tech Coach and Add for customer
  2. Plan Step Up
  3. Save a Customer
  4. Share an interesting article from MySource with your Peers in team Huddle
  5. Position and Add Premium Call Filter to your customers Acct
  6. Resolve an issue using TRG
  7. Step up a customer’s Device Protection Coverage
  8. Send customer a Smartlink and walk customer thru removing a feature themselves
  9. Show us your best Moonwalk during Debrief
  10. Position and add Smartfamily to your customers acct
  11. Ask your customer. "How do you use your phone?
  12. Show Empathy on your call
  13. Explain the Certified Like New Replacement process to your customer
  14. Add Roadside Assistance to your customer's account.
  15. Move your customer from Start Unlimited to Play More Unlimited.
  16. Move your customer from Start Unlimited to Play More Unlimited.
  17. Add-A-Line
  18. Send the Plan Step Up Smartlink to your Customer
  19. Position and add the Get More Plan and its Benefits.
  20. Upgrade and add Device Protection
  21. Step Up a Plan
  22. Enroll Cutomer in Verizon Up
  23. Position and add Smartfamily
  24. Position and order an accessory for customer