Position theBenefits ofTech Coachand Add forcustomerSend customera Smartlink andwalk customerthru removing afeaturethemselvesStep up acustomer’sDeviceProtectionCoverageAsk yourcustomer."How do youuse yourphone?Add-A-LineShare aninterestingarticle fromMySource withyour Peers inteam HuddleMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Position andorder anaccessoryfor customerAdd RoadsideAssistance toyourcustomer'saccount.ShowEmpathyon yourcallPositionand addSmartfamilySave aCustomerPosition andAdd PremiumCall Filter toyour customersAcctPosition andaddSmartfamily toyour customersacctSend thePlan Step UpSmartlink toyourCustomerShow usyour bestMoonwalkduringDebriefEnrollCutomerin VerizonUpStepUp aPlanPosition andadd the GetMore Planand itsBenefits.Upgradeand addDeviceProtection PlanStepUpExplain theCertifiedLike NewReplacementprocess to yourcustomerResolvean issueusingTRGMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Position theBenefits ofTech Coachand Add forcustomerSend customera Smartlink andwalk customerthru removing afeaturethemselvesStep up acustomer’sDeviceProtectionCoverageAsk yourcustomer."How do youuse yourphone?Add-A-LineShare aninterestingarticle fromMySource withyour Peers inteam HuddleMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Position andorder anaccessoryfor customerAdd RoadsideAssistance toyourcustomer'saccount.ShowEmpathyon yourcallPositionand addSmartfamilySave aCustomerPosition andAdd PremiumCall Filter toyour customersAcctPosition andaddSmartfamily toyour customersacctSend thePlan Step UpSmartlink toyourCustomerShow usyour bestMoonwalkduringDebriefEnrollCutomerin VerizonUpStepUp aPlanPosition andadd the GetMore Planand itsBenefits.Upgradeand addDeviceProtectionPlanStepUpExplain theCertifiedLike NewReplacementprocess to yourcustomerResolvean issueusingTRGMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.

Team Addie Value-Ween Game Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Position the Benefits of Tech Coach and Add for customer
  2. Send customer a Smartlink and walk customer thru removing a feature themselves
  3. Step up a customer’s Device Protection Coverage
  4. Ask your customer. "How do you use your phone?
  5. Add-A-Line
  6. Share an interesting article from MySource with your Peers in team Huddle
  7. Move your customer from Start Unlimited to Play More Unlimited.
  8. Position and order an accessory for customer
  9. Add Roadside Assistance to your customer's account.
  10. Show Empathy on your call
  11. Position and add Smartfamily
  12. Save a Customer
  13. Position and Add Premium Call Filter to your customers Acct
  14. Position and add Smartfamily to your customers acct
  15. Send the Plan Step Up Smartlink to your Customer
  16. Show us your best Moonwalk during Debrief
  17. Enroll Cutomer in Verizon Up
  18. Step Up a Plan
  19. Position and add the Get More Plan and its Benefits.
  20. Upgrade and add Device Protection
  21. Plan Step Up
  22. Explain the Certified Like New Replacement process to your customer
  23. Resolve an issue using TRG
  24. Move your customer from Start Unlimited to Play More Unlimited.