EnrollCutomerin VerizonUpStep up acustomer’sDeviceProtectionCoverageAsk yourcustomer."How do youuse yourphone?Add RoadsideAssistance toyourcustomer'saccount.Position andadd the GetMore Planand itsBenefits.ShowEmpathyon yourcallSend customera Smartlink andwalk customerthru removing afeaturethemselvesUpgradeand addDeviceProtectionShow usyour bestMoonwalkduringDebriefResolvean issueusingTRGAdd-A-Line PlanStepUpPosition andorder anaccessoryfor customerShare aninterestingarticle fromMySource withyour Peers inteam HuddleMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Send thePlan Step UpSmartlink toyourCustomerPositionand addSmartfamilyPosition andaddSmartfamily toyour customersacctMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Position theBenefits ofTech Coachand Add forcustomerExplain theCertifiedLike NewReplacementprocess to yourcustomerStepUp aPlanSave aCustomerPosition andAdd PremiumCall Filter toyour customersAcctEnrollCutomerin VerizonUpStep up acustomer’sDeviceProtectionCoverageAsk yourcustomer."How do youuse yourphone?Add RoadsideAssistance toyourcustomer'saccount.Position andadd the GetMore Planand itsBenefits.ShowEmpathyon yourcallSend customera Smartlink andwalk customerthru removing afeaturethemselvesUpgradeand addDeviceProtectionShow usyour bestMoonwalkduringDebriefResolvean issueusingTRGAdd-A-LinePlanStepUpPosition andorder anaccessoryfor customerShare aninterestingarticle fromMySource withyour Peers inteam HuddleMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Send thePlan Step UpSmartlink toyourCustomerPositionand addSmartfamilyPosition andaddSmartfamily toyour customersacctMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Position theBenefits ofTech Coachand Add forcustomerExplain theCertifiedLike NewReplacementprocess to yourcustomerStepUp aPlanSave aCustomerPosition andAdd PremiumCall Filter toyour customersAcct

Team Addie Value-Ween Game Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Enroll Cutomer in Verizon Up
  2. Step up a customer’s Device Protection Coverage
  3. Ask your customer. "How do you use your phone?
  4. Add Roadside Assistance to your customer's account.
  5. Position and add the Get More Plan and its Benefits.
  6. Show Empathy on your call
  7. Send customer a Smartlink and walk customer thru removing a feature themselves
  8. Upgrade and add Device Protection
  9. Show us your best Moonwalk during Debrief
  10. Resolve an issue using TRG
  11. Add-A-Line
  12. Plan Step Up
  13. Position and order an accessory for customer
  14. Share an interesting article from MySource with your Peers in team Huddle
  15. Move your customer from Start Unlimited to Play More Unlimited.
  16. Send the Plan Step Up Smartlink to your Customer
  17. Position and add Smartfamily
  18. Position and add Smartfamily to your customers acct
  19. Move your customer from Start Unlimited to Play More Unlimited.
  20. Position the Benefits of Tech Coach and Add for customer
  21. Explain the Certified Like New Replacement process to your customer
  22. Step Up a Plan
  23. Save a Customer
  24. Position and Add Premium Call Filter to your customers Acct