Add-A-LinePosition andAdd PremiumCall Filter toyour customersAcctResolvean issueusingTRGPositionand addSmartfamilyShare aninterestingarticle fromMySource withyour Peers inteam HuddleShowEmpathyon yourcallPosition andadd the GetMore Planand itsBenefits. PlanStepUpSend thePlan Step UpSmartlink toyourCustomerAsk yourcustomer."How do youuse yourphone?Move yourcustomer fromStart Unlimitedto Play MoreUnlimited.Save aCustomerEnrollCutomerin VerizonUpUpgradeand addDeviceProtectionPosition andorder anaccessoryfor customerStepUp aPlanMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Send customera Smartlink andwalk customerthru removing afeaturethemselvesPosition andaddSmartfamily toyour customersacctExplain theCertifiedLike NewReplacementprocess to yourcustomerShow usyour bestMoonwalkduringDebriefPosition theBenefits ofTech Coachand Add forcustomerAdd RoadsideAssistance toyourcustomer'saccount.Step up acustomer’sDeviceProtectionCoverageAdd-A-LinePosition andAdd PremiumCall Filter toyour customersAcctResolvean issueusingTRGPositionand addSmartfamilyShare aninterestingarticle fromMySource withyour Peers inteam HuddleShowEmpathyon yourcallPosition andadd the GetMore Planand itsBenefits.PlanStepUpSend thePlan Step UpSmartlink toyourCustomerAsk yourcustomer."How do youuse yourphone?Move yourcustomer fromStart Unlimitedto Play MoreUnlimited.Save aCustomerEnrollCutomerin VerizonUpUpgradeand addDeviceProtectionPosition andorder anaccessoryfor customerStepUp aPlanMove yourcustomer fromStart Unlimitedto Play MoreUnlimited.Send customera Smartlink andwalk customerthru removing afeaturethemselvesPosition andaddSmartfamily toyour customersacctExplain theCertifiedLike NewReplacementprocess to yourcustomerShow usyour bestMoonwalkduringDebriefPosition theBenefits ofTech Coachand Add forcustomerAdd RoadsideAssistance toyourcustomer'saccount.Step up acustomer’sDeviceProtectionCoverage

Team Addie Value-Ween Game Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add-A-Line
  2. Position and Add Premium Call Filter to your customers Acct
  3. Resolve an issue using TRG
  4. Position and add Smartfamily
  5. Share an interesting article from MySource with your Peers in team Huddle
  6. Show Empathy on your call
  7. Position and add the Get More Plan and its Benefits.
  8. Plan Step Up
  9. Send the Plan Step Up Smartlink to your Customer
  10. Ask your customer. "How do you use your phone?
  11. Move your customer from Start Unlimited to Play More Unlimited.
  12. Save a Customer
  13. Enroll Cutomer in Verizon Up
  14. Upgrade and add Device Protection
  15. Position and order an accessory for customer
  16. Step Up a Plan
  17. Move your customer from Start Unlimited to Play More Unlimited.
  18. Send customer a Smartlink and walk customer thru removing a feature themselves
  19. Position and add Smartfamily to your customers acct
  20. Explain the Certified Like New Replacement process to your customer
  21. Show us your best Moonwalk during Debrief
  22. Position the Benefits of Tech Coach and Add for customer
  23. Add Roadside Assistance to your customer's account.
  24. Step up a customer’s Device Protection Coverage