Cleanedurine offthe floorForwardbook anappt (2+weeks)Someoneasks forprices andsays they will"call back"VomitingorDiarrheaapptCalldropsExtensivephonecallNopriorhistoryScheduleitchy skinEmailxrayrequestSomeoneasks tospeak to themanagerReferredpatientRequests abordeteller,bordetello,portobellovaccinePet withno leashor carrier"I readonline"Concernis longerthan aweekSchedulewellnessScheduleNTClientis lateYouthankeda nurse!SchedulecytopointDog wontstopbarkingSpoke tosame clientmore than 2xin a daySchedulerecheckScheduledaspay/neuterScannedrecordsScheduleearinfectionMedicationPick UpClientthanksyouDrop OffApptScheduled"Why dontyouanswer thephones?"Had tofind Dr forquestionsNoShowAwkwardphonecallWantspreventionwith noHWTClientuses thecoffee barConcernlastinglonger than aweekRabies onlyappointmentClientbuyssomethingfrom retailRecordsrequestNew clientfromnearbyclinicUrgentCareapptCleanedurine offthe floorForwardbook anappt (2+weeks)Someoneasks forprices andsays they will"call back"VomitingorDiarrheaapptCalldropsExtensivephonecallNopriorhistoryScheduleitchy skinEmailxrayrequestSomeoneasks tospeak to themanagerReferredpatientRequests abordeteller,bordetello,portobellovaccinePet withno leashor carrier"I readonline"Concernis longerthan aweekSchedulewellnessScheduleNTClientis lateYouthankeda nurse!SchedulecytopointDog wontstopbarkingSpoke tosame clientmore than 2xin a daySchedulerecheckScheduledaspay/neuterScannedrecordsScheduleearinfectionMedicationPick UpClientthanksyouDrop OffApptScheduled"Why dontyouanswer thephones?"Had tofind Dr forquestionsNoShowAwkwardphonecallWantspreventionwith noHWTClientuses thecoffee barConcernlastinglonger than aweekRabies onlyappointmentClientbuyssomethingfrom retailRecordsrequestNew clientfromnearbyclinicUrgentCareappt

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cleaned urine off the floor
  2. Forward book an appt (2+ weeks)
  3. Someone asks for prices and says they will "call back"
  4. Vomiting or Diarrhea appt
  5. Call drops
  6. Extensive phone call
  7. No prior history
  8. Schedule itchy skin
  9. Email xray request
  10. Someone asks to speak to the manager
  11. Referred patient
  12. Requests a bordeteller, bordetello, portobello vaccine
  13. Pet with no leash or carrier
  14. "I read online"
  15. Concern is longer than a week
  16. Schedule wellness
  17. Schedule NT
  18. Client is late
  19. You thanked a nurse!
  20. Schedule cytopoint
  21. Dog wont stop barking
  22. Spoke to same client more than 2x in a day
  23. Schedule recheck
  24. Scheduled a spay/neuter
  25. Scanned records
  26. Schedule ear infection
  27. Medication Pick Up
  28. Client thanks you
  29. Drop Off Appt Scheduled
  30. "Why dont you answer the phones?"
  31. Had to find Dr for questions
  32. No Show
  33. Awkward phone call
  34. Wants prevention with no HWT
  35. Client uses the coffee bar
  36. Concern lasting longer than a week
  37. Rabies only appointment
  38. Client buys something from retail
  39. Records request
  40. New client from nearby clinic
  41. Urgent Care appt