Dog wontstopbarkingWantspreventionwith noHWTRecordsrequestSomeoneasks tospeak to themanagerPet withno leashor carrierMedicationPick UpClientbuyssomethingfrom retail"Why dontyouanswer thephones?"Scheduledaspay/neuterCleanedurine offthe floorNopriorhistoryConcernis longerthan aweekCalldropsConcernlastinglonger than aweekScheduleearinfectionScheduleNTNoShowAwkwardphonecallYouthankeda nurse!Clientis lateUrgentCareappt"I readonline"Forwardbook anappt (2+weeks)Had tofind Dr forquestionsSchedulewellnessClientuses thecoffee barSomeoneasks forprices andsays they will"call back"SchedulerecheckSpoke tosame clientmore than 2xin a dayDrop OffApptScheduledSchedulecytopointRabies onlyappointmentScannedrecordsClientthanksyouVomitingorDiarrheaapptExtensivephonecallRequests abordeteller,bordetello,portobellovaccineEmailxrayrequestNew clientfromnearbyclinicReferredpatientScheduleitchy skinDog wontstopbarkingWantspreventionwith noHWTRecordsrequestSomeoneasks tospeak to themanagerPet withno leashor carrierMedicationPick UpClientbuyssomethingfrom retail"Why dontyouanswer thephones?"Scheduledaspay/neuterCleanedurine offthe floorNopriorhistoryConcernis longerthan aweekCalldropsConcernlastinglonger than aweekScheduleearinfectionScheduleNTNoShowAwkwardphonecallYouthankeda nurse!Clientis lateUrgentCareappt"I readonline"Forwardbook anappt (2+weeks)Had tofind Dr forquestionsSchedulewellnessClientuses thecoffee barSomeoneasks forprices andsays they will"call back"SchedulerecheckSpoke tosame clientmore than 2xin a dayDrop OffApptScheduledSchedulecytopointRabies onlyappointmentScannedrecordsClientthanksyouVomitingorDiarrheaapptExtensivephonecallRequests abordeteller,bordetello,portobellovaccineEmailxrayrequestNew clientfromnearbyclinicReferredpatientScheduleitchy skin

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
  1. Dog wont stop barking
  2. Wants prevention with no HWT
  3. Records request
  4. Someone asks to speak to the manager
  5. Pet with no leash or carrier
  6. Medication Pick Up
  7. Client buys something from retail
  8. "Why dont you answer the phones?"
  9. Scheduled a spay/neuter
  10. Cleaned urine off the floor
  11. No prior history
  12. Concern is longer than a week
  13. Call drops
  14. Concern lasting longer than a week
  15. Schedule ear infection
  16. Schedule NT
  17. No Show
  18. Awkward phone call
  19. You thanked a nurse!
  20. Client is late
  21. Urgent Care appt
  22. "I read online"
  23. Forward book an appt (2+ weeks)
  24. Had to find Dr for questions
  25. Schedule wellness
  26. Client uses the coffee bar
  27. Someone asks for prices and says they will "call back"
  28. Schedule recheck
  29. Spoke to same client more than 2x in a day
  30. Drop Off Appt Scheduled
  31. Schedule cytopoint
  32. Rabies only appointment
  33. Scanned records
  34. Client thanks you
  35. Vomiting or Diarrhea appt
  36. Extensive phone call
  37. Requests a bordeteller, bordetello, portobello vaccine
  38. Email xray request
  39. New client from nearby clinic
  40. Referred patient
  41. Schedule itchy skin