Drop OffApptScheduledWantspreventionwith noHWTScheduleearinfectionNopriorhistoryYouthankeda nurse!Scheduleitchy skinRecordsrequestDog wontstopbarkingRabies onlyappointmentMedicationPick UpForwardbook anappt (2+weeks)Clientuses thecoffee barEmailxrayrequestRequests abordeteller,bordetello,portobellovaccineSpoke tosame clientmore than 2xin a day"I readonline"Concernis longerthan aweekScheduledaspay/neuterSomeoneasks forprices andsays they will"call back"UrgentCareapptClientis lateCleanedurine offthe floorScannedrecordsSchedulewellnessExtensivephonecallClientbuyssomethingfrom retailConcernlastinglonger than aweekNew clientfromnearbyclinicSchedulecytopointVomitingorDiarrheaapptReferredpatientPet withno leashor carrierHad tofind Dr forquestionsClientthanksyouSomeoneasks tospeak to themanagerNoShowCalldropsAwkwardphonecall"Why dontyouanswer thephones?"SchedulerecheckScheduleNTDrop OffApptScheduledWantspreventionwith noHWTScheduleearinfectionNopriorhistoryYouthankeda nurse!Scheduleitchy skinRecordsrequestDog wontstopbarkingRabies onlyappointmentMedicationPick UpForwardbook anappt (2+weeks)Clientuses thecoffee barEmailxrayrequestRequests abordeteller,bordetello,portobellovaccineSpoke tosame clientmore than 2xin a day"I readonline"Concernis longerthan aweekScheduledaspay/neuterSomeoneasks forprices andsays they will"call back"UrgentCareapptClientis lateCleanedurine offthe floorScannedrecordsSchedulewellnessExtensivephonecallClientbuyssomethingfrom retailConcernlastinglonger than aweekNew clientfromnearbyclinicSchedulecytopointVomitingorDiarrheaapptReferredpatientPet withno leashor carrierHad tofind Dr forquestionsClientthanksyouSomeoneasks tospeak to themanagerNoShowCalldropsAwkwardphonecall"Why dontyouanswer thephones?"SchedulerecheckScheduleNT

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drop Off Appt Scheduled
  2. Wants prevention with no HWT
  3. Schedule ear infection
  4. No prior history
  5. You thanked a nurse!
  6. Schedule itchy skin
  7. Records request
  8. Dog wont stop barking
  9. Rabies only appointment
  10. Medication Pick Up
  11. Forward book an appt (2+ weeks)
  12. Client uses the coffee bar
  13. Email xray request
  14. Requests a bordeteller, bordetello, portobello vaccine
  15. Spoke to same client more than 2x in a day
  16. "I read online"
  17. Concern is longer than a week
  18. Scheduled a spay/neuter
  19. Someone asks for prices and says they will "call back"
  20. Urgent Care appt
  21. Client is late
  22. Cleaned urine off the floor
  23. Scanned records
  24. Schedule wellness
  25. Extensive phone call
  26. Client buys something from retail
  27. Concern lasting longer than a week
  28. New client from nearby clinic
  29. Schedule cytopoint
  30. Vomiting or Diarrhea appt
  31. Referred patient
  32. Pet with no leash or carrier
  33. Had to find Dr for questions
  34. Client thanks you
  35. Someone asks to speak to the manager
  36. No Show
  37. Call drops
  38. Awkward phone call
  39. "Why dont you answer the phones?"
  40. Schedule recheck
  41. Schedule NT