Concernis longerthan aweekDog wontstopbarkingRecordsrequestSomeoneasks forprices andsays they will"call back"Spoke tosame clientmore than 2xin a dayCleanedurine offthe floorYouthankeda nurse!SchedulerecheckVomitingorDiarrheaapptClientbuyssomethingfrom retailReferredpatientClientuses thecoffee barPet withno leashor carrierUrgentCareapptNopriorhistoryRabies onlyappointmentClientthanksyouWantspreventionwith noHWTClientis lateExtensivephonecallNew clientfromnearbyclinicForwardbook anappt (2+weeks)Scheduledaspay/neuterConcernlastinglonger than aweek"I readonline"MedicationPick UpSchedulecytopointScheduleearinfectionHad tofind Dr forquestions"Why dontyouanswer thephones?"Drop OffApptScheduledScannedrecordsScheduleNTScheduleitchy skinRequests abordeteller,bordetello,portobellovaccineCalldropsSomeoneasks tospeak to themanagerNoShowAwkwardphonecallEmailxrayrequestSchedulewellnessConcernis longerthan aweekDog wontstopbarkingRecordsrequestSomeoneasks forprices andsays they will"call back"Spoke tosame clientmore than 2xin a dayCleanedurine offthe floorYouthankeda nurse!SchedulerecheckVomitingorDiarrheaapptClientbuyssomethingfrom retailReferredpatientClientuses thecoffee barPet withno leashor carrierUrgentCareapptNopriorhistoryRabies onlyappointmentClientthanksyouWantspreventionwith noHWTClientis lateExtensivephonecallNew clientfromnearbyclinicForwardbook anappt (2+weeks)Scheduledaspay/neuterConcernlastinglonger than aweek"I readonline"MedicationPick UpSchedulecytopointScheduleearinfectionHad tofind Dr forquestions"Why dontyouanswer thephones?"Drop OffApptScheduledScannedrecordsScheduleNTScheduleitchy skinRequests abordeteller,bordetello,portobellovaccineCalldropsSomeoneasks tospeak to themanagerNoShowAwkwardphonecallEmailxrayrequestSchedulewellness

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Concern is longer than a week
  2. Dog wont stop barking
  3. Records request
  4. Someone asks for prices and says they will "call back"
  5. Spoke to same client more than 2x in a day
  6. Cleaned urine off the floor
  7. You thanked a nurse!
  8. Schedule recheck
  9. Vomiting or Diarrhea appt
  10. Client buys something from retail
  11. Referred patient
  12. Client uses the coffee bar
  13. Pet with no leash or carrier
  14. Urgent Care appt
  15. No prior history
  16. Rabies only appointment
  17. Client thanks you
  18. Wants prevention with no HWT
  19. Client is late
  20. Extensive phone call
  21. New client from nearby clinic
  22. Forward book an appt (2+ weeks)
  23. Scheduled a spay/neuter
  24. Concern lasting longer than a week
  25. "I read online"
  26. Medication Pick Up
  27. Schedule cytopoint
  28. Schedule ear infection
  29. Had to find Dr for questions
  30. "Why dont you answer the phones?"
  31. Drop Off Appt Scheduled
  32. Scanned records
  33. Schedule NT
  34. Schedule itchy skin
  35. Requests a bordeteller, bordetello, portobello vaccine
  36. Call drops
  37. Someone asks to speak to the manager
  38. No Show
  39. Awkward phone call
  40. Email xray request
  41. Schedule wellness