(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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RMA run at another store
"Do you have a discount for ___ (military, seniors, etc.)?"
Person thinks we are a scam
Stolen package
Person thinks ice packs are part of treatment
Lost package
Wrong address (patient's fault)
Person calls to track package that's already in mailbox
Person concerned their cold compound "arrived warm"
Wrong address (our fault)
Person having conversation with someone else at the same time
Broken pump
"Will I get it today?"
Person asks to pay after they receive product
"Why did my doctor send it to you?"
Person going out of town & must have rx ASAP
Person is eating, using the restroom, etc. while talking to you
Person has to get credit card from car, upstairs, etc.
Person says it's a bad time for them/they're busy
Female surprised she has to do ipledge questions every month
"My doctor said it would cost $__"
Patient wants to transfer back a med they transferred out