Customer is enrolled online All transactions are mobile Declined transaction in last 3 months Completed Fraud Invest on acct Average transactions per month under 10 No csr contact at all Acct paid in full for 6 months straight Caller spoke with 2 or more agents Revolving Balance for 12 months No payment in more than 3 months Customer has called in more than 3 times AMF Fee on Acct Csr went through IVR only Customer Not enrolled online Dispute in the last 12 months Acct has been opened less than a year Credit limit increase Past due fee on Acct in the past 6 months Member- ship Fee in last 6 months Average spend under $100 Call lasted more than 30 minutes Average Spend over $100 Average transactions per month over 10 Internet and mobile transactions Customer is enrolled online All transactions are mobile Declined transaction in last 3 months Completed Fraud Invest on acct Average transactions per month under 10 No csr contact at all Acct paid in full for 6 months straight Caller spoke with 2 or more agents Revolving Balance for 12 months No payment in more than 3 months Customer has called in more than 3 times AMF Fee on Acct Csr went through IVR only Customer Not enrolled online Dispute in the last 12 months Acct has been opened less than a year Credit limit increase Past due fee on Acct in the past 6 months Member- ship Fee in last 6 months Average spend under $100 Call lasted more than 30 minutes Average Spend over $100 Average transactions per month over 10 Internet and mobile transactions
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer is enrolled online
All transactions are mobile
Declined transaction in last 3 months
Completed Fraud
Invest on acct
Average transactions per month under 10
No csr contact at all
Acct paid in full for 6 months straight
Caller spoke with 2 or more agents
Revolving Balance for 12 months
No payment in more than 3 months
Customer has called in more than 3 times
AMF Fee on Acct
Csr went through IVR only
Customer Not enrolled online
Dispute in the last 12 months
Acct has been opened less than a year
Credit limit increase
Past due fee on Acct in the past 6 months
Member-ship Fee in last 6 months
Average spend under $100
Call lasted more than 30 minutes
Average Spend over $100
Average transactions per month over 10
Internet and mobile transactions