Internet and mobile transactions Average transactions per month over 10 Dispute in the last 12 months Average transactions per month under 10 Customer has called in more than 3 times Credit limit increase Average Spend over $100 Completed Fraud Invest on acct Past due fee on Acct in the past 6 months Call lasted more than 30 minutes Caller spoke with 2 or more agents Member- ship Fee in last 6 months No csr contact at all AMF Fee on Acct Declined transaction in last 3 months All transactions are mobile Average spend under $100 Csr went through IVR only Acct has been opened less than a year Acct paid in full for 6 months straight Revolving Balance for 12 months Customer Not enrolled online No payment in more than 3 months Customer is enrolled online Internet and mobile transactions Average transactions per month over 10 Dispute in the last 12 months Average transactions per month under 10 Customer has called in more than 3 times Credit limit increase Average Spend over $100 Completed Fraud Invest on acct Past due fee on Acct in the past 6 months Call lasted more than 30 minutes Caller spoke with 2 or more agents Member- ship Fee in last 6 months No csr contact at all AMF Fee on Acct Declined transaction in last 3 months All transactions are mobile Average spend under $100 Csr went through IVR only Acct has been opened less than a year Acct paid in full for 6 months straight Revolving Balance for 12 months Customer Not enrolled online No payment in more than 3 months Customer is enrolled online
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Internet and mobile transactions
Average transactions per month over 10
Dispute in the last 12 months
Average transactions per month under 10
Customer has called in more than 3 times
Credit limit increase
Average Spend over $100
Completed Fraud
Invest on acct
Past due fee on Acct in the past 6 months
Call lasted more than 30 minutes
Caller spoke with 2 or more agents
Member-ship Fee in last 6 months
No csr contact at all
AMF Fee on Acct
Declined transaction in last 3 months
All transactions are mobile
Average spend under $100
Csr went through IVR only
Acct has been opened less than a year
Acct paid in full for 6 months straight
Revolving Balance for 12 months
Customer Not enrolled online
No payment in more than 3 months
Customer is enrolled online