Customerhas calledin morethan 3 timesCreditlimitincreaseDeclinedtransactionin last 3monthsNo csrcontactat allAveragespendunder$100RevolvingBalancefor 12monthsAverageSpendover $100Internet andmobiletransactionsPast duefee on Acctin the past6 monthsCompletedFraudInvest onacctMember-ship Feein last 6monthsDispute inthe last 12monthsNopayment inmore than3 monthsCustomerNotenrolledonlineAcct hasbeenopened lessthan a yearAveragetransactionsper monthover 10Csr wentthroughIVR onlyCustomeris enrolledonlineAMFFee onAcctCallerspoke with2 or moreagentsAcct paidin full for 6monthsstraightAveragetransactionsper monthunder 10Alltransactionsare mobileCall lastedmore than30minutesCustomerhas calledin morethan 3 timesCreditlimitincreaseDeclinedtransactionin last 3monthsNo csrcontactat allAveragespendunder$100RevolvingBalancefor 12monthsAverageSpendover $100Internet andmobiletransactionsPast duefee on Acctin the past6 monthsCompletedFraudInvest onacctMember-ship Feein last 6monthsDispute inthe last 12monthsNopayment inmore than3 monthsCustomerNotenrolledonlineAcct hasbeenopened lessthan a yearAveragetransactionsper monthover 10Csr wentthroughIVR onlyCustomeris enrolledonlineAMFFee onAcctCallerspoke with2 or moreagentsAcct paidin full for 6monthsstraightAveragetransactionsper monthunder 10Alltransactionsare mobileCall lastedmore than30minutes

Journeys - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer has called in more than 3 times
  2. Credit limit increase
  3. Declined transaction in last 3 months
  4. No csr contact at all
  5. Average spend under $100
  6. Revolving Balance for 12 months
  7. Average Spend over $100
  8. Internet and mobile transactions
  9. Past due fee on Acct in the past 6 months
  10. Completed Fraud Invest on acct
  11. Member-ship Fee in last 6 months
  12. Dispute in the last 12 months
  13. No payment in more than 3 months
  14. Customer Not enrolled online
  15. Acct has been opened less than a year
  16. Average transactions per month over 10
  17. Csr went through IVR only
  18. Customer is enrolled online
  19. AMF Fee on Acct
  20. Caller spoke with 2 or more agents
  21. Acct paid in full for 6 months straight
  22. Average transactions per month under 10
  23. All transactions are mobile
  24. Call lasted more than 30 minutes