All transactions are mobile Acct paid in full for 6 months straight Csr went through IVR only Average transactions per month under 10 Customer has called in more than 3 times Completed Fraud Invest on acct Acct has been opened less than a year AMF Fee on Acct Past due fee on Acct in the past 6 months Member- ship Fee in last 6 months Internet and mobile transactions No payment in more than 3 months Average spend under $100 No csr contact at all Average Spend over $100 Credit limit increase Call lasted more than 30 minutes Dispute in the last 12 months Revolving Balance for 12 months Customer Not enrolled online Declined transaction in last 3 months Customer is enrolled online Caller spoke with 2 or more agents Average transactions per month over 10 All transactions are mobile Acct paid in full for 6 months straight Csr went through IVR only Average transactions per month under 10 Customer has called in more than 3 times Completed Fraud Invest on acct Acct has been opened less than a year AMF Fee on Acct Past due fee on Acct in the past 6 months Member- ship Fee in last 6 months Internet and mobile transactions No payment in more than 3 months Average spend under $100 No csr contact at all Average Spend over $100 Credit limit increase Call lasted more than 30 minutes Dispute in the last 12 months Revolving Balance for 12 months Customer Not enrolled online Declined transaction in last 3 months Customer is enrolled online Caller spoke with 2 or more agents Average transactions per month over 10
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
All transactions are mobile
Acct paid in full for 6 months straight
Csr went through IVR only
Average transactions per month under 10
Customer has called in more than 3 times
Completed Fraud
Invest on acct
Acct has been opened less than a year
AMF Fee on Acct
Past due fee on Acct in the past 6 months
Member-ship Fee in last 6 months
Internet and mobile transactions
No payment in more than 3 months
Average spend under $100
No csr contact at all
Average Spend over $100
Credit limit increase
Call lasted more than 30 minutes
Dispute in the last 12 months
Revolving Balance for 12 months
Customer Not enrolled online
Declined transaction in last 3 months
Customer is enrolled online
Caller spoke with 2 or more agents
Average transactions per month over 10