No csrcontactat allAveragespendunder$100Nopayment inmore than3 monthsAcct paidin full for 6monthsstraightAlltransactionsare mobileAcct hasbeenopened lessthan a yearCompletedFraudInvest onacctAverageSpendover $100CreditlimitincreaseAveragetransactionsper monthunder 10Call lastedmore than30minutesMember-ship Feein last 6monthsAveragetransactionsper monthover 10Past duefee on Acctin the past6 monthsCustomerhas calledin morethan 3 timesCallerspoke with2 or moreagentsInternet andmobiletransactionsDeclinedtransactionin last 3monthsCsr wentthroughIVR onlyCustomeris enrolledonlineAMFFee onAcctCustomerNotenrolledonlineRevolvingBalancefor 12monthsDispute inthe last 12monthsNo csrcontactat allAveragespendunder$100Nopayment inmore than3 monthsAcct paidin full for 6monthsstraightAlltransactionsare mobileAcct hasbeenopened lessthan a yearCompletedFraudInvest onacctAverageSpendover $100CreditlimitincreaseAveragetransactionsper monthunder 10Call lastedmore than30minutesMember-ship Feein last 6monthsAveragetransactionsper monthover 10Past duefee on Acctin the past6 monthsCustomerhas calledin morethan 3 timesCallerspoke with2 or moreagentsInternet andmobiletransactionsDeclinedtransactionin last 3monthsCsr wentthroughIVR onlyCustomeris enrolledonlineAMFFee onAcctCustomerNotenrolledonlineRevolvingBalancefor 12monthsDispute inthe last 12months

Journeys - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No csr contact at all
  2. Average spend under $100
  3. No payment in more than 3 months
  4. Acct paid in full for 6 months straight
  5. All transactions are mobile
  6. Acct has been opened less than a year
  7. Completed Fraud Invest on acct
  8. Average Spend over $100
  9. Credit limit increase
  10. Average transactions per month under 10
  11. Call lasted more than 30 minutes
  12. Member-ship Fee in last 6 months
  13. Average transactions per month over 10
  14. Past due fee on Acct in the past 6 months
  15. Customer has called in more than 3 times
  16. Caller spoke with 2 or more agents
  17. Internet and mobile transactions
  18. Declined transaction in last 3 months
  19. Csr went through IVR only
  20. Customer is enrolled online
  21. AMF Fee on Acct
  22. Customer Not enrolled online
  23. Revolving Balance for 12 months
  24. Dispute in the last 12 months