Customeris enrolledonlineCsr wentthroughIVR onlyNopayment inmore than3 monthsCreditlimitincreaseCall lastedmore than30minutesCustomerNotenrolledonlineCallerspoke with2 or moreagentsDeclinedtransactionin last 3monthsAveragetransactionsper monthover 10Acct paidin full for 6monthsstraightDispute inthe last 12monthsAveragespendunder$100Internet andmobiletransactionsCompletedFraudInvest onacctCustomerhas calledin morethan 3 timesPast duefee on Acctin the past6 monthsMember-ship Feein last 6monthsAverageSpendover $100Alltransactionsare mobileRevolvingBalancefor 12monthsNo csrcontactat allAMFFee onAcctAveragetransactionsper monthunder 10Acct hasbeenopened lessthan a yearCustomeris enrolledonlineCsr wentthroughIVR onlyNopayment inmore than3 monthsCreditlimitincreaseCall lastedmore than30minutesCustomerNotenrolledonlineCallerspoke with2 or moreagentsDeclinedtransactionin last 3monthsAveragetransactionsper monthover 10Acct paidin full for 6monthsstraightDispute inthe last 12monthsAveragespendunder$100Internet andmobiletransactionsCompletedFraudInvest onacctCustomerhas calledin morethan 3 timesPast duefee on Acctin the past6 monthsMember-ship Feein last 6monthsAverageSpendover $100Alltransactionsare mobileRevolvingBalancefor 12monthsNo csrcontactat allAMFFee onAcctAveragetransactionsper monthunder 10Acct hasbeenopened lessthan a year

Journeys - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer is enrolled online
  2. Csr went through IVR only
  3. No payment in more than 3 months
  4. Credit limit increase
  5. Call lasted more than 30 minutes
  6. Customer Not enrolled online
  7. Caller spoke with 2 or more agents
  8. Declined transaction in last 3 months
  9. Average transactions per month over 10
  10. Acct paid in full for 6 months straight
  11. Dispute in the last 12 months
  12. Average spend under $100
  13. Internet and mobile transactions
  14. Completed Fraud Invest on acct
  15. Customer has called in more than 3 times
  16. Past due fee on Acct in the past 6 months
  17. Member-ship Fee in last 6 months
  18. Average Spend over $100
  19. All transactions are mobile
  20. Revolving Balance for 12 months
  21. No csr contact at all
  22. AMF Fee on Acct
  23. Average transactions per month under 10
  24. Acct has been opened less than a year