Customeris enrolledonlineAlltransactionsare mobileDeclinedtransactionin last 3monthsCompletedFraudInvest onacctAveragetransactionsper monthunder 10No csrcontactat allAcct paidin full for 6monthsstraightCallerspoke with2 or moreagentsRevolvingBalancefor 12monthsNopayment inmore than3 monthsCustomerhas calledin morethan 3 timesAMFFee onAcctCsr wentthroughIVR onlyCustomerNotenrolledonlineDispute inthe last 12monthsAcct hasbeenopened lessthan a yearCreditlimitincreasePast duefee on Acctin the past6 monthsMember-ship Feein last 6monthsAveragespendunder$100Call lastedmore than30minutesAverageSpendover $100Averagetransactionsper monthover 10Internet andmobiletransactionsCustomeris enrolledonlineAlltransactionsare mobileDeclinedtransactionin last 3monthsCompletedFraudInvest onacctAveragetransactionsper monthunder 10No csrcontactat allAcct paidin full for 6monthsstraightCallerspoke with2 or moreagentsRevolvingBalancefor 12monthsNopayment inmore than3 monthsCustomerhas calledin morethan 3 timesAMFFee onAcctCsr wentthroughIVR onlyCustomerNotenrolledonlineDispute inthe last 12monthsAcct hasbeenopened lessthan a yearCreditlimitincreasePast duefee on Acctin the past6 monthsMember-ship Feein last 6monthsAveragespendunder$100Call lastedmore than30minutesAverageSpendover $100Averagetransactionsper monthover 10Internet andmobiletransactions

Journeys - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer is enrolled online
  2. All transactions are mobile
  3. Declined transaction in last 3 months
  4. Completed Fraud Invest on acct
  5. Average transactions per month under 10
  6. No csr contact at all
  7. Acct paid in full for 6 months straight
  8. Caller spoke with 2 or more agents
  9. Revolving Balance for 12 months
  10. No payment in more than 3 months
  11. Customer has called in more than 3 times
  12. AMF Fee on Acct
  13. Csr went through IVR only
  14. Customer Not enrolled online
  15. Dispute in the last 12 months
  16. Acct has been opened less than a year
  17. Credit limit increase
  18. Past due fee on Acct in the past 6 months
  19. Member-ship Fee in last 6 months
  20. Average spend under $100
  21. Call lasted more than 30 minutes
  22. Average Spend over $100
  23. Average transactions per month over 10
  24. Internet and mobile transactions