Averagespendunder$100CustomerNotenrolledonlineDispute inthe last 12monthsAveragetransactionsper monthover 10Customerhas calledin morethan 3 timesCompletedFraudInvest onacctRevolvingBalancefor 12monthsAverageSpendover $100Callerspoke with2 or moreagentsAcct hasbeenopened lessthan a yearInternet andmobiletransactionsCall lastedmore than30minutesAMFFee onAcctNopayment inmore than3 monthsPast duefee on Acctin the past6 monthsAcct paidin full for 6monthsstraightDeclinedtransactionin last 3monthsCsr wentthroughIVR onlyAveragetransactionsper monthunder 10CreditlimitincreaseAlltransactionsare mobileMember-ship Feein last 6monthsCustomeris enrolledonlineNo csrcontactat allAveragespendunder$100CustomerNotenrolledonlineDispute inthe last 12monthsAveragetransactionsper monthover 10Customerhas calledin morethan 3 timesCompletedFraudInvest onacctRevolvingBalancefor 12monthsAverageSpendover $100Callerspoke with2 or moreagentsAcct hasbeenopened lessthan a yearInternet andmobiletransactionsCall lastedmore than30minutesAMFFee onAcctNopayment inmore than3 monthsPast duefee on Acctin the past6 monthsAcct paidin full for 6monthsstraightDeclinedtransactionin last 3monthsCsr wentthroughIVR onlyAveragetransactionsper monthunder 10CreditlimitincreaseAlltransactionsare mobileMember-ship Feein last 6monthsCustomeris enrolledonlineNo csrcontactat all

Journeys - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Average spend under $100
  2. Customer Not enrolled online
  3. Dispute in the last 12 months
  4. Average transactions per month over 10
  5. Customer has called in more than 3 times
  6. Completed Fraud Invest on acct
  7. Revolving Balance for 12 months
  8. Average Spend over $100
  9. Caller spoke with 2 or more agents
  10. Acct has been opened less than a year
  11. Internet and mobile transactions
  12. Call lasted more than 30 minutes
  13. AMF Fee on Acct
  14. No payment in more than 3 months
  15. Past due fee on Acct in the past 6 months
  16. Acct paid in full for 6 months straight
  17. Declined transaction in last 3 months
  18. Csr went through IVR only
  19. Average transactions per month under 10
  20. Credit limit increase
  21. All transactions are mobile
  22. Member-ship Fee in last 6 months
  23. Customer is enrolled online
  24. No csr contact at all