Internet andmobiletransactionsAveragetransactionsper monthover 10Dispute inthe last 12monthsAveragetransactionsper monthunder 10Customerhas calledin morethan 3 timesCreditlimitincreaseAverageSpendover $100CompletedFraudInvest onacctPast duefee on Acctin the past6 monthsCall lastedmore than30minutesCallerspoke with2 or moreagentsMember-ship Feein last 6monthsNo csrcontactat allAMFFee onAcctDeclinedtransactionin last 3monthsAlltransactionsare mobileAveragespendunder$100Csr wentthroughIVR onlyAcct hasbeenopened lessthan a yearAcct paidin full for 6monthsstraightRevolvingBalancefor 12monthsCustomerNotenrolledonlineNopayment inmore than3 monthsCustomeris enrolledonlineInternet andmobiletransactionsAveragetransactionsper monthover 10Dispute inthe last 12monthsAveragetransactionsper monthunder 10Customerhas calledin morethan 3 timesCreditlimitincreaseAverageSpendover $100CompletedFraudInvest onacctPast duefee on Acctin the past6 monthsCall lastedmore than30minutesCallerspoke with2 or moreagentsMember-ship Feein last 6monthsNo csrcontactat allAMFFee onAcctDeclinedtransactionin last 3monthsAlltransactionsare mobileAveragespendunder$100Csr wentthroughIVR onlyAcct hasbeenopened lessthan a yearAcct paidin full for 6monthsstraightRevolvingBalancefor 12monthsCustomerNotenrolledonlineNopayment inmore than3 monthsCustomeris enrolledonline

Journeys - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Internet and mobile transactions
  2. Average transactions per month over 10
  3. Dispute in the last 12 months
  4. Average transactions per month under 10
  5. Customer has called in more than 3 times
  6. Credit limit increase
  7. Average Spend over $100
  8. Completed Fraud Invest on acct
  9. Past due fee on Acct in the past 6 months
  10. Call lasted more than 30 minutes
  11. Caller spoke with 2 or more agents
  12. Member-ship Fee in last 6 months
  13. No csr contact at all
  14. AMF Fee on Acct
  15. Declined transaction in last 3 months
  16. All transactions are mobile
  17. Average spend under $100
  18. Csr went through IVR only
  19. Acct has been opened less than a year
  20. Acct paid in full for 6 months straight
  21. Revolving Balance for 12 months
  22. Customer Not enrolled online
  23. No payment in more than 3 months
  24. Customer is enrolled online