Member-ship Feein last 6monthsCustomerNotenrolledonlinePast duefee on Acctin the past6 monthsAcct paidin full for 6monthsstraightNo csrcontactat allCall lastedmore than30minutesInternet andmobiletransactionsAveragetransactionsper monthunder 10Alltransactionsare mobileAveragespendunder$100Acct hasbeenopened lessthan a yearAMFFee onAcctRevolvingBalancefor 12monthsCompletedFraudInvest onacctCreditlimitincreaseCustomerhas calledin morethan 3 timesCsr wentthroughIVR onlyCustomeris enrolledonlineAverageSpendover $100Averagetransactionsper monthover 10Declinedtransactionin last 3monthsDispute inthe last 12monthsCallerspoke with2 or moreagentsNopayment inmore than3 monthsMember-ship Feein last 6monthsCustomerNotenrolledonlinePast duefee on Acctin the past6 monthsAcct paidin full for 6monthsstraightNo csrcontactat allCall lastedmore than30minutesInternet andmobiletransactionsAveragetransactionsper monthunder 10Alltransactionsare mobileAveragespendunder$100Acct hasbeenopened lessthan a yearAMFFee onAcctRevolvingBalancefor 12monthsCompletedFraudInvest onacctCreditlimitincreaseCustomerhas calledin morethan 3 timesCsr wentthroughIVR onlyCustomeris enrolledonlineAverageSpendover $100Averagetransactionsper monthover 10Declinedtransactionin last 3monthsDispute inthe last 12monthsCallerspoke with2 or moreagentsNopayment inmore than3 months

Journeys - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member-ship Fee in last 6 months
  2. Customer Not enrolled online
  3. Past due fee on Acct in the past 6 months
  4. Acct paid in full for 6 months straight
  5. No csr contact at all
  6. Call lasted more than 30 minutes
  7. Internet and mobile transactions
  8. Average transactions per month under 10
  9. All transactions are mobile
  10. Average spend under $100
  11. Acct has been opened less than a year
  12. AMF Fee on Acct
  13. Revolving Balance for 12 months
  14. Completed Fraud Invest on acct
  15. Credit limit increase
  16. Customer has called in more than 3 times
  17. Csr went through IVR only
  18. Customer is enrolled online
  19. Average Spend over $100
  20. Average transactions per month over 10
  21. Declined transaction in last 3 months
  22. Dispute in the last 12 months
  23. Caller spoke with 2 or more agents
  24. No payment in more than 3 months