Customeris enrolledonlineCreditlimitincreaseAcct hasbeenopened lessthan a yearMember-ship Feein last 6monthsDispute inthe last 12monthsInternet andmobiletransactionsAverageSpendover $100Acct paidin full for 6monthsstraightAveragetransactionsper monthover 10Csr wentthroughIVR onlyAveragespendunder$100Alltransactionsare mobileAMFFee onAcctCallerspoke with2 or moreagentsNo csrcontactat allCustomerhas calledin morethan 3 timesCall lastedmore than30minutesDeclinedtransactionin last 3monthsPast duefee on Acctin the past6 monthsCompletedFraudInvest onacctCustomerNotenrolledonlineNopayment inmore than3 monthsRevolvingBalancefor 12monthsAveragetransactionsper monthunder 10Customeris enrolledonlineCreditlimitincreaseAcct hasbeenopened lessthan a yearMember-ship Feein last 6monthsDispute inthe last 12monthsInternet andmobiletransactionsAverageSpendover $100Acct paidin full for 6monthsstraightAveragetransactionsper monthover 10Csr wentthroughIVR onlyAveragespendunder$100Alltransactionsare mobileAMFFee onAcctCallerspoke with2 or moreagentsNo csrcontactat allCustomerhas calledin morethan 3 timesCall lastedmore than30minutesDeclinedtransactionin last 3monthsPast duefee on Acctin the past6 monthsCompletedFraudInvest onacctCustomerNotenrolledonlineNopayment inmore than3 monthsRevolvingBalancefor 12monthsAveragetransactionsper monthunder 10

Journeys - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer is enrolled online
  2. Credit limit increase
  3. Acct has been opened less than a year
  4. Member-ship Fee in last 6 months
  5. Dispute in the last 12 months
  6. Internet and mobile transactions
  7. Average Spend over $100
  8. Acct paid in full for 6 months straight
  9. Average transactions per month over 10
  10. Csr went through IVR only
  11. Average spend under $100
  12. All transactions are mobile
  13. AMF Fee on Acct
  14. Caller spoke with 2 or more agents
  15. No csr contact at all
  16. Customer has called in more than 3 times
  17. Call lasted more than 30 minutes
  18. Declined transaction in last 3 months
  19. Past due fee on Acct in the past 6 months
  20. Completed Fraud Invest on acct
  21. Customer Not enrolled online
  22. No payment in more than 3 months
  23. Revolving Balance for 12 months
  24. Average transactions per month under 10