Averagespendunder$100CompletedFraudInvest onacctNopayment inmore than3 monthsMember-ship Feein last 6monthsAverageSpendover $100Averagetransactionsper monthover 10Past duefee on Acctin the past6 monthsDeclinedtransactionin last 3monthsNo csrcontactat allCallerspoke with2 or moreagentsCsr wentthroughIVR onlyAcct paidin full for 6monthsstraightCall lastedmore than30minutesDispute inthe last 12monthsRevolvingBalancefor 12monthsCreditlimitincreaseCustomerhas calledin morethan 3 timesAcct hasbeenopened lessthan a yearAveragetransactionsper monthunder 10Customeris enrolledonlineInternet andmobiletransactionsAMFFee onAcctAlltransactionsare mobileCustomerNotenrolledonlineAveragespendunder$100CompletedFraudInvest onacctNopayment inmore than3 monthsMember-ship Feein last 6monthsAverageSpendover $100Averagetransactionsper monthover 10Past duefee on Acctin the past6 monthsDeclinedtransactionin last 3monthsNo csrcontactat allCallerspoke with2 or moreagentsCsr wentthroughIVR onlyAcct paidin full for 6monthsstraightCall lastedmore than30minutesDispute inthe last 12monthsRevolvingBalancefor 12monthsCreditlimitincreaseCustomerhas calledin morethan 3 timesAcct hasbeenopened lessthan a yearAveragetransactionsper monthunder 10Customeris enrolledonlineInternet andmobiletransactionsAMFFee onAcctAlltransactionsare mobileCustomerNotenrolledonline

Journeys - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Average spend under $100
  2. Completed Fraud Invest on acct
  3. No payment in more than 3 months
  4. Member-ship Fee in last 6 months
  5. Average Spend over $100
  6. Average transactions per month over 10
  7. Past due fee on Acct in the past 6 months
  8. Declined transaction in last 3 months
  9. No csr contact at all
  10. Caller spoke with 2 or more agents
  11. Csr went through IVR only
  12. Acct paid in full for 6 months straight
  13. Call lasted more than 30 minutes
  14. Dispute in the last 12 months
  15. Revolving Balance for 12 months
  16. Credit limit increase
  17. Customer has called in more than 3 times
  18. Acct has been opened less than a year
  19. Average transactions per month under 10
  20. Customer is enrolled online
  21. Internet and mobile transactions
  22. AMF Fee on Acct
  23. All transactions are mobile
  24. Customer Not enrolled online