Csr wentthroughIVR onlyCall lastedmore than30minutesPast duefee on Acctin the past6 monthsInternet andmobiletransactionsNo csrcontactat allAcct hasbeenopened lessthan a yearMember-ship Feein last 6monthsDeclinedtransactionin last 3monthsCustomerhas calledin morethan 3 timesCompletedFraudInvest onacctCustomerNotenrolledonlineCreditlimitincreaseAMFFee onAcctAveragetransactionsper monthunder 10Acct paidin full for 6monthsstraightAlltransactionsare mobileAveragespendunder$100Averagetransactionsper monthover 10Nopayment inmore than3 monthsCallerspoke with2 or moreagentsRevolvingBalancefor 12monthsAverageSpendover $100Customeris enrolledonlineDispute inthe last 12monthsCsr wentthroughIVR onlyCall lastedmore than30minutesPast duefee on Acctin the past6 monthsInternet andmobiletransactionsNo csrcontactat allAcct hasbeenopened lessthan a yearMember-ship Feein last 6monthsDeclinedtransactionin last 3monthsCustomerhas calledin morethan 3 timesCompletedFraudInvest onacctCustomerNotenrolledonlineCreditlimitincreaseAMFFee onAcctAveragetransactionsper monthunder 10Acct paidin full for 6monthsstraightAlltransactionsare mobileAveragespendunder$100Averagetransactionsper monthover 10Nopayment inmore than3 monthsCallerspoke with2 or moreagentsRevolvingBalancefor 12monthsAverageSpendover $100Customeris enrolledonlineDispute inthe last 12months

Journeys - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Csr went through IVR only
  2. Call lasted more than 30 minutes
  3. Past due fee on Acct in the past 6 months
  4. Internet and mobile transactions
  5. No csr contact at all
  6. Acct has been opened less than a year
  7. Member-ship Fee in last 6 months
  8. Declined transaction in last 3 months
  9. Customer has called in more than 3 times
  10. Completed Fraud Invest on acct
  11. Customer Not enrolled online
  12. Credit limit increase
  13. AMF Fee on Acct
  14. Average transactions per month under 10
  15. Acct paid in full for 6 months straight
  16. All transactions are mobile
  17. Average spend under $100
  18. Average transactions per month over 10
  19. No payment in more than 3 months
  20. Caller spoke with 2 or more agents
  21. Revolving Balance for 12 months
  22. Average Spend over $100
  23. Customer is enrolled online
  24. Dispute in the last 12 months