CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Visit the wellness portal
2. Post a floor walk
3. Invest in you JDI time
4. Receive 10/10 on Medallia
5. send digital EFT email to customer
6. COI- digital walkthrough w/customer
7. COI- digital walkthrough w/customer
8. Make a new goal (share it)
9. Submit customer feedback in tracker
10. Reach your performance goal
11. Submit customer feedback in tracker
12. Call out for Missing Information (4x)
13. Listen to two of your calls and identify caller type (2x)
14. Recognize a teammate
15. Respond to floor walk (4x)
16. Sign customer up for EFT
17. Sign someone up for MyAccount
18. Receive 10/10 on Medallia
19. Invest in you JDI time
20. Recommend Chat feature to agent or customer (10x)
21. Refer an agent to EBC
22. Post about an ERG on Yammer
23. Update huddle stats daily
24. Suggest an IKE edit