Customertries to paywith anexpired/onlineonly gift cardSay theexact samething eachtime on thetillsYou buy toomuch from yourshop becauseyou have adiscount"Can I haveyouremployeediscounthaha"Fire/floodin shop Customertries to paywith wrongcurrencyCustomeron thephone atthe tillYou havequality chatswith your co-workersCustomertries toreturnwithout areceiptHave to workonChristmaseve/BoxingdayWitnesseda theftBeenasked outat workPeople stillin the shopafter you'vetold themyou're closedThat onecustomerthat comesin too oftenCustomeroffendedwhen youask "Can Ihelp you?"Customer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)Avoidedsomeoneyou knowwho came inthe shopTills go downjust whenthe shopgets busyBeenhungover/drunkat work"I'd like tospeak tothemanager"Drunkcustomers"So, gotany plansfor theweekend?"Customer triesto returnsomethingthey'veobviously usedAlways toohot/toocold atworkCustomertries to paywith anexpired/onlineonly gift cardSay theexact samething eachtime on thetillsYou buy toomuch from yourshop becauseyou have adiscount"Can I haveyouremployeediscounthaha"Fire/floodin shop Customertries to paywith wrongcurrencyCustomeron thephone atthe tillYou havequality chatswith your co-workersCustomertries toreturnwithout areceiptHave to workonChristmaseve/BoxingdayWitnesseda theftBeenasked outat workPeople stillin the shopafter you'vetold themyou're closedThat onecustomerthat comesin too oftenCustomeroffendedwhen youask "Can Ihelp you?"Customer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)Avoidedsomeoneyou knowwho came inthe shopTills go downjust whenthe shopgets busyBeenhungover/drunkat work"I'd like tospeak tothemanager"Drunkcustomers"So, gotany plansfor theweekend?"Customer triesto returnsomethingthey'veobviously usedAlways toohot/toocold atwork

RETAIL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer tries to pay with an expired/online only gift card
  2. Say the exact same thing each time on the tills
  3. You buy too much from your shop because you have a discount
  4. "Can I have your employee discount haha"
  5. Fire/flood in shop
  6. Customer tries to pay with wrong currency
  7. Customer on the phone at the till
  8. You have quality chats with your co-workers
  9. Customer tries to return without a receipt
  10. Have to work on Christmas eve/Boxing day
  11. Witnessed a theft
  12. Been asked out at work
  13. People still in the shop after you've told them you're closed
  14. That one customer that comes in too often
  15. Customer offended when you ask "Can I help you?"
  16. Customer doesn't know how to use a card machine (extra points if they hand you the card)
  17. Avoided someone you know who came in the shop
  18. Tills go down just when the shop gets busy
  19. Been hungover/drunk at work
  20. "I'd like to speak to the manager"
  21. Drunk customers
  22. "So, got any plans for the weekend?"
  23. Customer tries to return something they've obviously used
  24. Always too hot/too cold at work