Customeroffendedwhen youask "Can Ihelp you?"Beenasked outat workThat onecustomerthat comesin too oftenCustomeron thephone atthe till"Can I haveyouremployeediscounthaha"Avoidedsomeoneyou knowwho came inthe shopCustomer triesto returnsomethingthey'veobviously usedWitnesseda theftCustomertries to paywith anexpired/onlineonly gift card"So, gotany plansfor theweekend?"Tills go downjust whenthe shopgets busyBeenhungover/drunkat workAlways toohot/toocold atworkYou havequality chatswith your co-workersDrunkcustomersCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)"I'd like tospeak tothemanager"Have to workonChristmaseve/BoxingdayCustomertries to paywith wrongcurrencyFire/floodin shop You buy toomuch from yourshop becauseyou have adiscountCustomertries toreturnwithout areceiptPeople stillin the shopafter you'vetold themyou're closedSay theexact samething eachtime on thetillsCustomeroffendedwhen youask "Can Ihelp you?"Beenasked outat workThat onecustomerthat comesin too oftenCustomeron thephone atthe till"Can I haveyouremployeediscounthaha"Avoidedsomeoneyou knowwho came inthe shopCustomer triesto returnsomethingthey'veobviously usedWitnesseda theftCustomertries to paywith anexpired/onlineonly gift card"So, gotany plansfor theweekend?"Tills go downjust whenthe shopgets busyBeenhungover/drunkat workAlways toohot/toocold atworkYou havequality chatswith your co-workersDrunkcustomersCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)"I'd like tospeak tothemanager"Have to workonChristmaseve/BoxingdayCustomertries to paywith wrongcurrencyFire/floodin shop You buy toomuch from yourshop becauseyou have adiscountCustomertries toreturnwithout areceiptPeople stillin the shopafter you'vetold themyou're closedSay theexact samething eachtime on thetills

RETAIL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer offended when you ask "Can I help you?"
  2. Been asked out at work
  3. That one customer that comes in too often
  4. Customer on the phone at the till
  5. "Can I have your employee discount haha"
  6. Avoided someone you know who came in the shop
  7. Customer tries to return something they've obviously used
  8. Witnessed a theft
  9. Customer tries to pay with an expired/online only gift card
  10. "So, got any plans for the weekend?"
  11. Tills go down just when the shop gets busy
  12. Been hungover/drunk at work
  13. Always too hot/too cold at work
  14. You have quality chats with your co-workers
  15. Drunk customers
  16. Customer doesn't know how to use a card machine (extra points if they hand you the card)
  17. "I'd like to speak to the manager"
  18. Have to work on Christmas eve/Boxing day
  19. Customer tries to pay with wrong currency
  20. Fire/flood in shop
  21. You buy too much from your shop because you have a discount
  22. Customer tries to return without a receipt
  23. People still in the shop after you've told them you're closed
  24. Say the exact same thing each time on the tills