Have to workonChristmaseve/BoxingdayCustomeron thephone atthe tillBeenhungover/drunkat workCustomeroffendedwhen youask "Can Ihelp you?""So, gotany plansfor theweekend?"Witnesseda theftPeople stillin the shopafter you'vetold themyou're closedYou buy toomuch from yourshop becauseyou have adiscountBeenasked outat workCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)Customertries to paywith wrongcurrencyThat onecustomerthat comesin too oftenYou havequality chatswith your co-workersAvoidedsomeoneyou knowwho came inthe shopCustomertries to paywith anexpired/onlineonly gift cardFire/floodin shop Always toohot/toocold atwork"Can I haveyouremployeediscounthaha"Customertries toreturnwithout areceiptCustomer triesto returnsomethingthey'veobviously usedSay theexact samething eachtime on thetillsTills go downjust whenthe shopgets busy"I'd like tospeak tothemanager"DrunkcustomersHave to workonChristmaseve/BoxingdayCustomeron thephone atthe tillBeenhungover/drunkat workCustomeroffendedwhen youask "Can Ihelp you?""So, gotany plansfor theweekend?"Witnesseda theftPeople stillin the shopafter you'vetold themyou're closedYou buy toomuch from yourshop becauseyou have adiscountBeenasked outat workCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)Customertries to paywith wrongcurrencyThat onecustomerthat comesin too oftenYou havequality chatswith your co-workersAvoidedsomeoneyou knowwho came inthe shopCustomertries to paywith anexpired/onlineonly gift cardFire/floodin shop Always toohot/toocold atwork"Can I haveyouremployeediscounthaha"Customertries toreturnwithout areceiptCustomer triesto returnsomethingthey'veobviously usedSay theexact samething eachtime on thetillsTills go downjust whenthe shopgets busy"I'd like tospeak tothemanager"Drunkcustomers

RETAIL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have to work on Christmas eve/Boxing day
  2. Customer on the phone at the till
  3. Been hungover/drunk at work
  4. Customer offended when you ask "Can I help you?"
  5. "So, got any plans for the weekend?"
  6. Witnessed a theft
  7. People still in the shop after you've told them you're closed
  8. You buy too much from your shop because you have a discount
  9. Been asked out at work
  10. Customer doesn't know how to use a card machine (extra points if they hand you the card)
  11. Customer tries to pay with wrong currency
  12. That one customer that comes in too often
  13. You have quality chats with your co-workers
  14. Avoided someone you know who came in the shop
  15. Customer tries to pay with an expired/online only gift card
  16. Fire/flood in shop
  17. Always too hot/too cold at work
  18. "Can I have your employee discount haha"
  19. Customer tries to return without a receipt
  20. Customer tries to return something they've obviously used
  21. Say the exact same thing each time on the tills
  22. Tills go down just when the shop gets busy
  23. "I'd like to speak to the manager"
  24. Drunk customers