"Can I haveyouremployeediscounthaha"Have to workonChristmaseve/BoxingdayCustomertries toreturnwithout areceiptPeople stillin the shopafter you'vetold themyou're closedBeenhungover/drunkat workCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)Tills go downjust whenthe shopgets busyCustomeron thephone atthe tillYou havequality chatswith your co-workersDrunkcustomersYou buy toomuch from yourshop becauseyou have adiscountBeenasked outat workCustomeroffendedwhen youask "Can Ihelp you?"That onecustomerthat comesin too oftenAvoidedsomeoneyou knowwho came inthe shopFire/floodin shop Customer triesto returnsomethingthey'veobviously usedWitnesseda theft"I'd like tospeak tothemanager""So, gotany plansfor theweekend?"Always toohot/toocold atworkCustomertries to paywith anexpired/onlineonly gift cardCustomertries to paywith wrongcurrencySay theexact samething eachtime on thetills"Can I haveyouremployeediscounthaha"Have to workonChristmaseve/BoxingdayCustomertries toreturnwithout areceiptPeople stillin the shopafter you'vetold themyou're closedBeenhungover/drunkat workCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)Tills go downjust whenthe shopgets busyCustomeron thephone atthe tillYou havequality chatswith your co-workersDrunkcustomersYou buy toomuch from yourshop becauseyou have adiscountBeenasked outat workCustomeroffendedwhen youask "Can Ihelp you?"That onecustomerthat comesin too oftenAvoidedsomeoneyou knowwho came inthe shopFire/floodin shop Customer triesto returnsomethingthey'veobviously usedWitnesseda theft"I'd like tospeak tothemanager""So, gotany plansfor theweekend?"Always toohot/toocold atworkCustomertries to paywith anexpired/onlineonly gift cardCustomertries to paywith wrongcurrencySay theexact samething eachtime on thetills

RETAIL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I have your employee discount haha"
  2. Have to work on Christmas eve/Boxing day
  3. Customer tries to return without a receipt
  4. People still in the shop after you've told them you're closed
  5. Been hungover/drunk at work
  6. Customer doesn't know how to use a card machine (extra points if they hand you the card)
  7. Tills go down just when the shop gets busy
  8. Customer on the phone at the till
  9. You have quality chats with your co-workers
  10. Drunk customers
  11. You buy too much from your shop because you have a discount
  12. Been asked out at work
  13. Customer offended when you ask "Can I help you?"
  14. That one customer that comes in too often
  15. Avoided someone you know who came in the shop
  16. Fire/flood in shop
  17. Customer tries to return something they've obviously used
  18. Witnessed a theft
  19. "I'd like to speak to the manager"
  20. "So, got any plans for the weekend?"
  21. Always too hot/too cold at work
  22. Customer tries to pay with an expired/online only gift card
  23. Customer tries to pay with wrong currency
  24. Say the exact same thing each time on the tills