You havequality chatswith your co-workersCustomertries to paywith anexpired/onlineonly gift card"I'd like tospeak tothemanager"Have to workonChristmaseve/BoxingdayCustomeron thephone atthe tillAvoidedsomeoneyou knowwho came inthe shop"So, gotany plansfor theweekend?"Always toohot/toocold atworkBeenasked outat work"Can I haveyouremployeediscounthaha"Customer triesto returnsomethingthey'veobviously usedYou buy toomuch from yourshop becauseyou have adiscountCustomertries to paywith wrongcurrencyDrunkcustomersWitnesseda theftBeenhungover/drunkat workTills go downjust whenthe shopgets busyCustomertries toreturnwithout areceiptCustomeroffendedwhen youask "Can Ihelp you?"Customer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)Say theexact samething eachtime on thetillsFire/floodin shop That onecustomerthat comesin too oftenPeople stillin the shopafter you'vetold themyou're closedYou havequality chatswith your co-workersCustomertries to paywith anexpired/onlineonly gift card"I'd like tospeak tothemanager"Have to workonChristmaseve/BoxingdayCustomeron thephone atthe tillAvoidedsomeoneyou knowwho came inthe shop"So, gotany plansfor theweekend?"Always toohot/toocold atworkBeenasked outat work"Can I haveyouremployeediscounthaha"Customer triesto returnsomethingthey'veobviously usedYou buy toomuch from yourshop becauseyou have adiscountCustomertries to paywith wrongcurrencyDrunkcustomersWitnesseda theftBeenhungover/drunkat workTills go downjust whenthe shopgets busyCustomertries toreturnwithout areceiptCustomeroffendedwhen youask "Can Ihelp you?"Customer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)Say theexact samething eachtime on thetillsFire/floodin shop That onecustomerthat comesin too oftenPeople stillin the shopafter you'vetold themyou're closed

RETAIL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You have quality chats with your co-workers
  2. Customer tries to pay with an expired/online only gift card
  3. "I'd like to speak to the manager"
  4. Have to work on Christmas eve/Boxing day
  5. Customer on the phone at the till
  6. Avoided someone you know who came in the shop
  7. "So, got any plans for the weekend?"
  8. Always too hot/too cold at work
  9. Been asked out at work
  10. "Can I have your employee discount haha"
  11. Customer tries to return something they've obviously used
  12. You buy too much from your shop because you have a discount
  13. Customer tries to pay with wrong currency
  14. Drunk customers
  15. Witnessed a theft
  16. Been hungover/drunk at work
  17. Tills go down just when the shop gets busy
  18. Customer tries to return without a receipt
  19. Customer offended when you ask "Can I help you?"
  20. Customer doesn't know how to use a card machine (extra points if they hand you the card)
  21. Say the exact same thing each time on the tills
  22. Fire/flood in shop
  23. That one customer that comes in too often
  24. People still in the shop after you've told them you're closed