CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Submit customer feedback in tracker
2. Invest in you JDI time
3. Recognize a teammate
4. Refer an agent to EBC
5. Suggest an IKE edit
6. Receive 10/10 on Medallia
7. Sign customer up for EFT
8. Post a floor walk
9. Make a new goal (share it)
10. Invest in you JDI time
11. Listen to two of your calls and identify caller type (2x)
12. Call out for Missing Information (4x)
13. COI- digital walkthrough w/customer
14. Recommend Chat feature to agent or customer (10x)
15. Submit customer feedback in tracker
16. Update huddle stats daily
17. send digital EFT email to customer
18. Sign someone up for MyAccount
19. Respond to floor walk (4x)
20. Reach your performance goal
21. Receive 10/10 on Medallia
22. COI- digital walkthrough w/customer
23. Post about an ERG on Yammer
24. Visit the wellness portal