CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Sign someone up for MyAccount
2. Recognize a teammate
3. Submit customer feedback in tracker
4. Submit customer feedback in tracker
5. Invest in you JDI time
6. Post a floor walk
7. Make a new goal (share it)
8. COI- digital walkthrough w/customer
9. Refer an agent to EBC
10. Update huddle stats daily
11. Listen to two of your calls and identify caller type (2x)
12. Visit the wellness portal
13. Receive 10/10 on Medallia
14. Invest in you JDI time
15. Reach your performance goal
16. Respond to floor walk (4x)
17. Receive 10/10 on Medallia
18. send digital EFT email to customer
19. Recommend Chat feature to agent or customer (10x)
20. Post about an ERG on Yammer
21. Sign customer up for EFT
22. Call out for Missing Information (4x)
23. Suggest an IKE edit
24. COI- digital walkthrough w/customer