Signcustomerup forEFTReceive10/10 onMedalliaRespondto floorwalk (4x)Refer anagent toEBCReceive10/10 onMedalliaPost afloorwalkRecognizeateammatePostabout anERG onYammerListen to twoof your callsand identifycaller type(2x)Reach yourperformancegoalRecommendChat featureto agent orcustomer(10x)COI- digitalwalkthroughw/customerSubmitcustomerfeedbackin trackerSignsomeoneup forMyAccountInvest inyou JDItimeInvest inyou JDItimesenddigital EFTemail tocustomerCall out forMissingInformation(4x)Submitcustomerfeedbackin trackerMake anew goal(share it)COI- digitalwalkthroughw/customerUpdatehuddlestats dailyVisit thewellnessportalSuggestan IKEeditSigncustomerup forEFTReceive10/10 onMedalliaRespondto floorwalk (4x)Refer anagent toEBCReceive10/10 onMedalliaPost afloorwalkRecognizeateammatePostabout anERG onYammerListen to twoof your callsand identifycaller type(2x)Reach yourperformancegoalRecommendChat featureto agent orcustomer(10x)COI- digitalwalkthroughw/customerSubmitcustomerfeedbackin trackerSignsomeoneup forMyAccountInvest inyou JDItimeInvest inyou JDItimesenddigital EFTemail tocustomerCall out forMissingInformation(4x)Submitcustomerfeedbackin trackerMake anew goal(share it)COI- digitalwalkthroughw/customerUpdatehuddlestats dailyVisit thewellnessportalSuggestan IKEedit

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sign customer up for EFT
  2. Receive 10/10 on Medallia
  3. Respond to floor walk (4x)
  4. Refer an agent to EBC
  5. Receive 10/10 on Medallia
  6. Post a floor walk
  7. Recognize a teammate
  8. Post about an ERG on Yammer
  9. Listen to two of your calls and identify caller type (2x)
  10. Reach your performance goal
  11. Recommend Chat feature to agent or customer (10x)
  12. COI- digital walkthrough w/customer
  13. Submit customer feedback in tracker
  14. Sign someone up for MyAccount
  15. Invest in you JDI time
  16. Invest in you JDI time
  17. send digital EFT email to customer
  18. Call out for Missing Information (4x)
  19. Submit customer feedback in tracker
  20. Make a new goal (share it)
  21. COI- digital walkthrough w/customer
  22. Update huddle stats daily
  23. Visit the wellness portal
  24. Suggest an IKE edit