CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. COI- digital walkthrough w/customer
2. Submit customer feedback in tracker
3. Call out for Missing Information (4x)
4. Receive 10/10 on Medallia
5. Invest in you JDI time
6. Recognize a teammate
7. Listen to two of your calls and identify caller type (2x)
8. Suggest an IKE edit
9. Make a new goal (share it)
10. COI- digital walkthrough w/customer
11. Sign someone up for MyAccount
12. Update huddle stats daily
13. Recommend Chat feature to agent or customer (10x)
14. Receive 10/10 on Medallia
15. Invest in you JDI time
16. Post about an ERG on Yammer
17. Visit the wellness portal
18. Respond to floor walk (4x)
19. Submit customer feedback in tracker
20. Refer an agent to EBC
21. Reach your performance goal
22. send digital EFT email to customer
23. Post a floor walk
24. Sign customer up for EFT