Suggestan IKEeditUpdatehuddlestats dailyRecognizeateammateRespondto floorwalk (4x)Call out forMissingInformation(4x)Submitcustomerfeedbackin trackerMake anew goal(share it)Signcustomerup forEFTListen to twoof your callsand identifycaller type(2x)COI- digitalwalkthroughw/customerReceive10/10 onMedalliaRecommendChat featureto agent orcustomer(10x)Invest inyou JDItimePost afloorwalkRefer anagent toEBCReceive10/10 onMedalliaSubmitcustomerfeedbackin trackerInvest inyou JDItimeReach yourperformancegoalSignsomeoneup forMyAccountsenddigital EFTemail tocustomerPostabout anERG onYammerCOI- digitalwalkthroughw/customerVisit thewellnessportalSuggestan IKEeditUpdatehuddlestats dailyRecognizeateammateRespondto floorwalk (4x)Call out forMissingInformation(4x)Submitcustomerfeedbackin trackerMake anew goal(share it)Signcustomerup forEFTListen to twoof your callsand identifycaller type(2x)COI- digitalwalkthroughw/customerReceive10/10 onMedalliaRecommendChat featureto agent orcustomer(10x)Invest inyou JDItimePost afloorwalkRefer anagent toEBCReceive10/10 onMedalliaSubmitcustomerfeedbackin trackerInvest inyou JDItimeReach yourperformancegoalSignsomeoneup forMyAccountsenddigital EFTemail tocustomerPostabout anERG onYammerCOI- digitalwalkthroughw/customerVisit thewellnessportal

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Suggest an IKE edit
  2. Update huddle stats daily
  3. Recognize a teammate
  4. Respond to floor walk (4x)
  5. Call out for Missing Information (4x)
  6. Submit customer feedback in tracker
  7. Make a new goal (share it)
  8. Sign customer up for EFT
  9. Listen to two of your calls and identify caller type (2x)
  10. COI- digital walkthrough w/customer
  11. Receive 10/10 on Medallia
  12. Recommend Chat feature to agent or customer (10x)
  13. Invest in you JDI time
  14. Post a floor walk
  15. Refer an agent to EBC
  16. Receive 10/10 on Medallia
  17. Submit customer feedback in tracker
  18. Invest in you JDI time
  19. Reach your performance goal
  20. Sign someone up for MyAccount
  21. send digital EFT email to customer
  22. Post about an ERG on Yammer
  23. COI- digital walkthrough w/customer
  24. Visit the wellness portal