Visit thewellnessportalSigncustomerup forEFTPostabout anERG onYammerCOI- digitalwalkthroughw/customerReach yourperformancegoalCOI- digitalwalkthroughw/customerRecognizeateammateReceive10/10 onMedalliasenddigital EFTemail tocustomerMake anew goal(share it)Respondto floorwalk (4x)Invest inyou JDItimeRefer anagent toEBCPost afloorwalkSuggestan IKEeditRecommendChat featureto agent orcustomer(10x)Listen to twoof your callsand identifycaller type(2x)Signsomeoneup forMyAccountSubmitcustomerfeedbackin trackerCall out forMissingInformation(4x)Submitcustomerfeedbackin trackerReceive10/10 onMedalliaUpdatehuddlestats dailyInvest inyou JDItimeVisit thewellnessportalSigncustomerup forEFTPostabout anERG onYammerCOI- digitalwalkthroughw/customerReach yourperformancegoalCOI- digitalwalkthroughw/customerRecognizeateammateReceive10/10 onMedalliasenddigital EFTemail tocustomerMake anew goal(share it)Respondto floorwalk (4x)Invest inyou JDItimeRefer anagent toEBCPost afloorwalkSuggestan IKEeditRecommendChat featureto agent orcustomer(10x)Listen to twoof your callsand identifycaller type(2x)Signsomeoneup forMyAccountSubmitcustomerfeedbackin trackerCall out forMissingInformation(4x)Submitcustomerfeedbackin trackerReceive10/10 onMedalliaUpdatehuddlestats dailyInvest inyou JDItime

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Visit the wellness portal
  2. Sign customer up for EFT
  3. Post about an ERG on Yammer
  4. COI- digital walkthrough w/customer
  5. Reach your performance goal
  6. COI- digital walkthrough w/customer
  7. Recognize a teammate
  8. Receive 10/10 on Medallia
  9. send digital EFT email to customer
  10. Make a new goal (share it)
  11. Respond to floor walk (4x)
  12. Invest in you JDI time
  13. Refer an agent to EBC
  14. Post a floor walk
  15. Suggest an IKE edit
  16. Recommend Chat feature to agent or customer (10x)
  17. Listen to two of your calls and identify caller type (2x)
  18. Sign someone up for MyAccount
  19. Submit customer feedback in tracker
  20. Call out for Missing Information (4x)
  21. Submit customer feedback in tracker
  22. Receive 10/10 on Medallia
  23. Update huddle stats daily
  24. Invest in you JDI time