CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. send digital EFT email to customer
2. Sign customer up for EFT
3. Reach your performance goal
4. Respond to floor walk (4x)
5. Invest in you JDI time
6. Recognize a teammate
7. Invest in you JDI time
8. Post a floor walk
9. COI- digital walkthrough w/customer
10. Submit customer feedback in tracker
11. Submit customer feedback in tracker
12. Listen to two of your calls and identify caller type (2x)
13. Receive 10/10 on Medallia
14. Visit the wellness portal
15. Sign someone up for MyAccount
16. Suggest an IKE edit
17. Receive 10/10 on Medallia
18. Recommend Chat feature to agent or customer (10x)
19. Update huddle stats daily
20. Post about an ERG on Yammer
21. COI- digital walkthrough w/customer
22. Refer an agent to EBC
23. Call out for Missing Information (4x)
24. Make a new goal (share it)