Make anew goal(share it)Signsomeoneup forMyAccountsenddigital EFTemail tocustomerInvest inyou JDItimeRecommendChat featureto agent orcustomer(10x)Postabout anERG onYammerSigncustomerup forEFTCOI- digitalwalkthroughw/customerReach yourperformancegoalSuggestan IKEeditSubmitcustomerfeedbackin trackerRespondto floorwalk (4x)Submitcustomerfeedbackin trackerCOI- digitalwalkthroughw/customerRecognizeateammateRefer anagent toEBCVisit thewellnessportalReceive10/10 onMedalliaReceive10/10 onMedalliaPost afloorwalkCall out forMissingInformation(4x)Updatehuddlestats dailyListen to twoof your callsand identifycaller type(2x)Invest inyou JDItimeMake anew goal(share it)Signsomeoneup forMyAccountsenddigital EFTemail tocustomerInvest inyou JDItimeRecommendChat featureto agent orcustomer(10x)Postabout anERG onYammerSigncustomerup forEFTCOI- digitalwalkthroughw/customerReach yourperformancegoalSuggestan IKEeditSubmitcustomerfeedbackin trackerRespondto floorwalk (4x)Submitcustomerfeedbackin trackerCOI- digitalwalkthroughw/customerRecognizeateammateRefer anagent toEBCVisit thewellnessportalReceive10/10 onMedalliaReceive10/10 onMedalliaPost afloorwalkCall out forMissingInformation(4x)Updatehuddlestats dailyListen to twoof your callsand identifycaller type(2x)Invest inyou JDItime

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a new goal (share it)
  2. Sign someone up for MyAccount
  3. send digital EFT email to customer
  4. Invest in you JDI time
  5. Recommend Chat feature to agent or customer (10x)
  6. Post about an ERG on Yammer
  7. Sign customer up for EFT
  8. COI- digital walkthrough w/customer
  9. Reach your performance goal
  10. Suggest an IKE edit
  11. Submit customer feedback in tracker
  12. Respond to floor walk (4x)
  13. Submit customer feedback in tracker
  14. COI- digital walkthrough w/customer
  15. Recognize a teammate
  16. Refer an agent to EBC
  17. Visit the wellness portal
  18. Receive 10/10 on Medallia
  19. Receive 10/10 on Medallia
  20. Post a floor walk
  21. Call out for Missing Information (4x)
  22. Update huddle stats daily
  23. Listen to two of your calls and identify caller type (2x)
  24. Invest in you JDI time