Receive10/10 onMedalliaReceive10/10 onMedalliaPost afloorwalkInvest inyou JDITimeRecognizeateammateMake anew goal(share it)Postabout anERG onYammerSigncustomerup forEFTSignsomeoneup forMyAccountSubmitcustomerfeedbackin trackerRespondto floorwalk (4x)RecommendChat featureto agent orcustomer(10x)Visit thewellnessportalCOI- digitalwalkthroughw/customerListen to twoof your callsand identifycaller type(2x)Submitcustomerfeedbackin trackerCall out forMissingInformation(4x)Invest inyou JDITimeReach yourperformancegoalCOI- digitalwalkthroughw/customerRefer anagent toEBCsend EFTemail tocustomerUpdatehuddlestats dailySuggestan IKEeditReceive10/10 onMedalliaReceive10/10 onMedalliaPost afloorwalkInvest inyou JDITimeRecognizeateammateMake anew goal(share it)Postabout anERG onYammerSigncustomerup forEFTSignsomeoneup forMyAccountSubmitcustomerfeedbackin trackerRespondto floorwalk (4x)RecommendChat featureto agent orcustomer(10x)Visit thewellnessportalCOI- digitalwalkthroughw/customerListen to twoof your callsand identifycaller type(2x)Submitcustomerfeedbackin trackerCall out forMissingInformation(4x)Invest inyou JDITimeReach yourperformancegoalCOI- digitalwalkthroughw/customerRefer anagent toEBCsend EFTemail tocustomerUpdatehuddlestats dailySuggestan IKEedit

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Receive 10/10 on Medallia
  2. Receive 10/10 on Medallia
  3. Post a floor walk
  4. Invest in you JDI Time
  5. Recognize a teammate
  6. Make a new goal (share it)
  7. Post about an ERG on Yammer
  8. Sign customer up for EFT
  9. Sign someone up for MyAccount
  10. Submit customer feedback in tracker
  11. Respond to floor walk (4x)
  12. Recommend Chat feature to agent or customer (10x)
  13. Visit the wellness portal
  14. COI- digital walkthrough w/customer
  15. Listen to two of your calls and identify caller type (2x)
  16. Submit customer feedback in tracker
  17. Call out for Missing Information (4x)
  18. Invest in you JDI Time
  19. Reach your performance goal
  20. COI- digital walkthrough w/customer
  21. Refer an agent to EBC
  22. send EFT email to customer
  23. Update huddle stats daily
  24. Suggest an IKE edit