(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Post a floor walk
Reach your performance goal
Recommend Chat feature to agent or customer (10x)
Make a new goal (share it)
Sign customer up for EFT
COI- digital walkthrough w/customer
Invest in you JDI Time
Post about an ERG on Yammer
Receive 10/10 on Medallia
Respond to floor walk (4x)
COI- digital walkthrough w/customer
Submit customer feedback in tracker
Sign someone up for MyAccount
Recognize a teammate
Invest in you JDI Time
Refer an agent to EBC
Update huddle stats daily
Visit the wellness portal
Listen to two of your calls and identify caller type (2x)
