Use aKCSArticleAttendP&CHuddle5- 25calldays4-25calldays90/aboveQA< 10 minhandletimeDrink 70Oz ofWater40.0%ServiceLevelGive aTeammatea Kudos90%+QAScoreLearn a funfact about aTeamMemberTake aSelfie withStephen1- 35callday1-30CallDayAnswer aQuestionin a Chat1 Week0 Ronas25Calls3-25CallDaysResolveanEstimatedAudit Call5 PIAPCCompleted0Ronas2-25calldaysPerfectattendance(2 weeks)8 minuteAverageHandleTimeUse aKCSArticleAttendP&CHuddle5- 25calldays4-25calldays90/aboveQA< 10 minhandletimeDrink 70Oz ofWater40.0%ServiceLevelGive aTeammatea Kudos90%+QAScoreLearn a funfact about aTeamMemberTake aSelfie withStephen1- 35callday1-30CallDayAnswer aQuestionin a Chat1 Week0 Ronas25Calls3-25CallDaysResolveanEstimatedAudit Call5 PIAPCCompleted0Ronas2-25calldaysPerfectattendance(2 weeks)8 minuteAverageHandleTime

PIA Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Use a KCS Article
  2. Attend P&C Huddle
  3. 5- 25 call days
  4. 4-25 call days
  5. 90/above QA
  6. < 10 min handle time
  7. Drink 70 Oz of Water
  8. 40.0% Service Level
  9. Give a Teammate a Kudos
  10. 90%+ QA Score
  11. Learn a fun fact about a Team Member
  12. Take a Selfie with Stephen
  13. 1- 35 call day
  14. 1-30 Call Day
  15. Answer a Question in a Chat
  16. 1 Week 0 Ronas
  17. 25 Calls
  18. 3-25 Call Days
  19. Resolve an Estimated Audit Call
  20. 5 PIAPC Completed
  21. 0 Ronas
  22. 2-25 call days
  23. Perfect attendance (2 weeks)
  24. 8 minute Average Handle Time