90/aboveQAAttendP&CHuddle1 Week0 RonasGive aTeammatea Kudos8 minuteAverageHandleTimePerfectattendance(2 weeks)Drink 70Oz ofWater0Ronas25CallsTake aSelfie withStephenResolveanEstimatedAudit Call90%+QAScore5- 25calldaysUse aKCSArticle3-25CallDays< 10 minhandletimeAnswer aQuestionin a Chat5 PIAPCCompletedLearn a funfact about aTeamMember4-25calldays40.0%ServiceLevel1- 35callday1-30CallDay2-25calldays90/aboveQAAttendP&CHuddle1 Week0 RonasGive aTeammatea Kudos8 minuteAverageHandleTimePerfectattendance(2 weeks)Drink 70Oz ofWater0Ronas25CallsTake aSelfie withStephenResolveanEstimatedAudit Call90%+QAScore5- 25calldaysUse aKCSArticle3-25CallDays< 10 minhandletimeAnswer aQuestionin a Chat5 PIAPCCompletedLearn a funfact about aTeamMember4-25calldays40.0%ServiceLevel1- 35callday1-30CallDay2-25calldays

PIA Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 90/above QA
  2. Attend P&C Huddle
  3. 1 Week 0 Ronas
  4. Give a Teammate a Kudos
  5. 8 minute Average Handle Time
  6. Perfect attendance (2 weeks)
  7. Drink 70 Oz of Water
  8. 0 Ronas
  9. 25 Calls
  10. Take a Selfie with Stephen
  11. Resolve an Estimated Audit Call
  12. 90%+ QA Score
  13. 5- 25 call days
  14. Use a KCS Article
  15. 3-25 Call Days
  16. < 10 min handle time
  17. Answer a Question in a Chat
  18. 5 PIAPC Completed
  19. Learn a fun fact about a Team Member
  20. 4-25 call days
  21. 40.0% Service Level
  22. 1- 35 call day
  23. 1-30 Call Day
  24. 2-25 call days