1-30CallDay5- 25calldays2-25calldaysAttendP&CHuddleUse aKCSArticle1 Week0 Ronas90/aboveQA0Ronas4-25calldaysTake aSelfie withStephenAnswer aQuestionin a Chat5 PIAPCCompleted8 minuteAverageHandleTimeGive aTeammatea KudosResolveanEstimatedAudit Call1- 35calldayDrink 70Oz ofWater< 10 minhandletimeLearn a funfact about aTeamMember3-25CallDaysPerfectattendance(2 weeks)40.0%ServiceLevel25Calls90%+QAScore1-30CallDay5- 25calldays2-25calldaysAttendP&CHuddleUse aKCSArticle1 Week0 Ronas90/aboveQA0Ronas4-25calldaysTake aSelfie withStephenAnswer aQuestionin a Chat5 PIAPCCompleted8 minuteAverageHandleTimeGive aTeammatea KudosResolveanEstimatedAudit Call1- 35calldayDrink 70Oz ofWater< 10 minhandletimeLearn a funfact about aTeamMember3-25CallDaysPerfectattendance(2 weeks)40.0%ServiceLevel25Calls90%+QAScore

PIA Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1-30 Call Day
  2. 5- 25 call days
  3. 2-25 call days
  4. Attend P&C Huddle
  5. Use a KCS Article
  6. 1 Week 0 Ronas
  7. 90/above QA
  8. 0 Ronas
  9. 4-25 call days
  10. Take a Selfie with Stephen
  11. Answer a Question in a Chat
  12. 5 PIAPC Completed
  13. 8 minute Average Handle Time
  14. Give a Teammate a Kudos
  15. Resolve an Estimated Audit Call
  16. 1- 35 call day
  17. Drink 70 Oz of Water
  18. < 10 min handle time
  19. Learn a fun fact about a Team Member
  20. 3-25 Call Days
  21. Perfect attendance (2 weeks)
  22. 40.0% Service Level
  23. 25 Calls
  24. 90%+ QA Score