5 PIAPCCompleted1-30CallDay2-25calldaysLearn a funfact about aTeamMember40.0%ServiceLevel25Calls5- 25calldays< 10 minhandletime0Ronas90/aboveQAAnswer aQuestionin a Chat3-25CallDays1- 35calldayUse aKCSArticle1 Week0 RonasResolveanEstimatedAudit CallPerfectattendance(2 weeks)Take aSelfie withStephen90%+QAScore8 minuteAverageHandleTime4-25calldaysAttendP&CHuddleDrink 70Oz ofWaterGive aTeammatea Kudos5 PIAPCCompleted1-30CallDay2-25calldaysLearn a funfact about aTeamMember40.0%ServiceLevel25Calls5- 25calldays< 10 minhandletime0Ronas90/aboveQAAnswer aQuestionin a Chat3-25CallDays1- 35calldayUse aKCSArticle1 Week0 RonasResolveanEstimatedAudit CallPerfectattendance(2 weeks)Take aSelfie withStephen90%+QAScore8 minuteAverageHandleTime4-25calldaysAttendP&CHuddleDrink 70Oz ofWaterGive aTeammatea Kudos

PIA Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 PIAPC Completed
  2. 1-30 Call Day
  3. 2-25 call days
  4. Learn a fun fact about a Team Member
  5. 40.0% Service Level
  6. 25 Calls
  7. 5- 25 call days
  8. < 10 min handle time
  9. 0 Ronas
  10. 90/above QA
  11. Answer a Question in a Chat
  12. 3-25 Call Days
  13. 1- 35 call day
  14. Use a KCS Article
  15. 1 Week 0 Ronas
  16. Resolve an Estimated Audit Call
  17. Perfect attendance (2 weeks)
  18. Take a Selfie with Stephen
  19. 90%+ QA Score
  20. 8 minute Average Handle Time
  21. 4-25 call days
  22. Attend P&C Huddle
  23. Drink 70 Oz of Water
  24. Give a Teammate a Kudos