AttendP&CHuddleResolveanEstimatedAudit CallPerfectattendance(2 weeks)40.0%ServiceLevel8 minuteAverageHandleTime90/aboveQA1- 35callday25Calls3-25CallDays5- 25calldays1-30CallDay5 PIAPCCompleted90%+QAScoreTake aSelfie withStephen4-25calldaysAnswer aQuestionin a ChatUse aKCSArticle< 10 minhandletimeDrink 70Oz ofWater0RonasGive aTeammatea Kudos2-25calldaysLearn a funfact about aTeamMember1 Week0 RonasAttendP&CHuddleResolveanEstimatedAudit CallPerfectattendance(2 weeks)40.0%ServiceLevel8 minuteAverageHandleTime90/aboveQA1- 35callday25Calls3-25CallDays5- 25calldays1-30CallDay5 PIAPCCompleted90%+QAScoreTake aSelfie withStephen4-25calldaysAnswer aQuestionin a ChatUse aKCSArticle< 10 minhandletimeDrink 70Oz ofWater0RonasGive aTeammatea Kudos2-25calldaysLearn a funfact about aTeamMember1 Week0 Ronas

PIA Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attend P&C Huddle
  2. Resolve an Estimated Audit Call
  3. Perfect attendance (2 weeks)
  4. 40.0% Service Level
  5. 8 minute Average Handle Time
  6. 90/above QA
  7. 1- 35 call day
  8. 25 Calls
  9. 3-25 Call Days
  10. 5- 25 call days
  11. 1-30 Call Day
  12. 5 PIAPC Completed
  13. 90%+ QA Score
  14. Take a Selfie with Stephen
  15. 4-25 call days
  16. Answer a Question in a Chat
  17. Use a KCS Article
  18. < 10 min handle time
  19. Drink 70 Oz of Water
  20. 0 Ronas
  21. Give a Teammate a Kudos
  22. 2-25 call days
  23. Learn a fun fact about a Team Member
  24. 1 Week 0 Ronas