2-25calldays25Calls0Ronas< 10 minhandletimeAttendP&CHuddle40.0%ServiceLevel1 Week0 Ronas3-25CallDays90%+QAScore1- 35calldayDrink 70Oz ofWaterPerfectattendance(2 weeks)5 PIAPCCompletedLearn a funfact about aTeamMember5- 25calldays8 minuteAverageHandleTimeGive aTeammatea Kudos90/aboveQAAnswer aQuestionin a ChatResolveanEstimatedAudit CallTake aSelfie withStephen4-25calldays1-30CallDayUse aKCSArticle2-25calldays25Calls0Ronas< 10 minhandletimeAttendP&CHuddle40.0%ServiceLevel1 Week0 Ronas3-25CallDays90%+QAScore1- 35calldayDrink 70Oz ofWaterPerfectattendance(2 weeks)5 PIAPCCompletedLearn a funfact about aTeamMember5- 25calldays8 minuteAverageHandleTimeGive aTeammatea Kudos90/aboveQAAnswer aQuestionin a ChatResolveanEstimatedAudit CallTake aSelfie withStephen4-25calldays1-30CallDayUse aKCSArticle

PIA Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2-25 call days
  2. 25 Calls
  3. 0 Ronas
  4. < 10 min handle time
  5. Attend P&C Huddle
  6. 40.0% Service Level
  7. 1 Week 0 Ronas
  8. 3-25 Call Days
  9. 90%+ QA Score
  10. 1- 35 call day
  11. Drink 70 Oz of Water
  12. Perfect attendance (2 weeks)
  13. 5 PIAPC Completed
  14. Learn a fun fact about a Team Member
  15. 5- 25 call days
  16. 8 minute Average Handle Time
  17. Give a Teammate a Kudos
  18. 90/above QA
  19. Answer a Question in a Chat
  20. Resolve an Estimated Audit Call
  21. Take a Selfie with Stephen
  22. 4-25 call days
  23. 1-30 Call Day
  24. Use a KCS Article