2-25 call days 1 Week 0 Ronas < 10 min handle time 1- 35 call day 8 minute Average Handle Time Answer a Question in a Chat Use a KCS Article Resolve an Estimated Audit Call Attend P&C Huddle 90%+ QA Score 1-30 Call Day 5- 25 call days 4-25 call days 90/above QA Give a Teammate a Kudos Learn a fun fact about a Team Member 40.0% Service Level 5 PIAPC Completed 25 Calls Perfect attendance (2 weeks) 3-25 Call Days 0 Ronas Drink 70 Oz of Water Take a Selfie with Stephen 2-25 call days 1 Week 0 Ronas < 10 min handle time 1- 35 call day 8 minute Average Handle Time Answer a Question in a Chat Use a KCS Article Resolve an Estimated Audit Call Attend P&C Huddle 90%+ QA Score 1-30 Call Day 5- 25 call days 4-25 call days 90/above QA Give a Teammate a Kudos Learn a fun fact about a Team Member 40.0% Service Level 5 PIAPC Completed 25 Calls Perfect attendance (2 weeks) 3-25 Call Days 0 Ronas Drink 70 Oz of Water Take a Selfie with Stephen
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
2-25 call days
1 Week 0 Ronas
< 10 min handle time
1- 35 call day
8 minute Average Handle Time
Answer a Question in a Chat
Use a KCS Article
Resolve an Estimated Audit Call
Attend P&C Huddle
90%+ QA Score
1-30 Call Day
5- 25 call days
4-25 call days
90/above QA
Give a Teammate a Kudos
Learn a fun fact about a Team Member
40.0% Service Level
5 PIAPC Completed
25 Calls
Perfect attendance (2 weeks)
3-25 Call Days
0 Ronas
Drink 70 Oz of Water
Take a Selfie with Stephen