< 10 minhandletime5 PIAPCCompleted0RonasLearn a funfact about aTeamMemberUse aKCSArticleGive aTeammatea Kudos4-25calldays90%+QAScorePerfectattendance(2 weeks)8 minuteAverageHandleTime1- 35callday90/aboveQA25CallsResolveanEstimatedAudit Call1 Week0 RonasTake aSelfie withStephen3-25CallDaysAttendP&CHuddleAnswer aQuestionin a Chat5- 25calldays40.0%ServiceLevel1-30CallDay2-25calldaysDrink 70Oz ofWater< 10 minhandletime5 PIAPCCompleted0RonasLearn a funfact about aTeamMemberUse aKCSArticleGive aTeammatea Kudos4-25calldays90%+QAScorePerfectattendance(2 weeks)8 minuteAverageHandleTime1- 35callday90/aboveQA25CallsResolveanEstimatedAudit Call1 Week0 RonasTake aSelfie withStephen3-25CallDaysAttendP&CHuddleAnswer aQuestionin a Chat5- 25calldays40.0%ServiceLevel1-30CallDay2-25calldaysDrink 70Oz ofWater

PIA Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. < 10 min handle time
  2. 5 PIAPC Completed
  3. 0 Ronas
  4. Learn a fun fact about a Team Member
  5. Use a KCS Article
  6. Give a Teammate a Kudos
  7. 4-25 call days
  8. 90%+ QA Score
  9. Perfect attendance (2 weeks)
  10. 8 minute Average Handle Time
  11. 1- 35 call day
  12. 90/above QA
  13. 25 Calls
  14. Resolve an Estimated Audit Call
  15. 1 Week 0 Ronas
  16. Take a Selfie with Stephen
  17. 3-25 Call Days
  18. Attend P&C Huddle
  19. Answer a Question in a Chat
  20. 5- 25 call days
  21. 40.0% Service Level
  22. 1-30 Call Day
  23. 2-25 call days
  24. Drink 70 Oz of Water