4-25calldays5 PIAPCCompletedLearn a funfact about aTeamMember0Ronas5- 25calldays8 minuteAverageHandleTimeTake aSelfie withStephen40.0%ServiceLevel25Calls< 10 minhandletime90%+QAScore2-25calldays3-25CallDaysPerfectattendance(2 weeks)AttendP&CHuddleResolveanEstimatedAudit Call90/aboveQAAnswer aQuestionin a Chat1- 35callday1 Week0 RonasGive aTeammatea Kudos1-30CallDayUse aKCSArticleDrink 70Oz ofWater4-25calldays5 PIAPCCompletedLearn a funfact about aTeamMember0Ronas5- 25calldays8 minuteAverageHandleTimeTake aSelfie withStephen40.0%ServiceLevel25Calls< 10 minhandletime90%+QAScore2-25calldays3-25CallDaysPerfectattendance(2 weeks)AttendP&CHuddleResolveanEstimatedAudit Call90/aboveQAAnswer aQuestionin a Chat1- 35callday1 Week0 RonasGive aTeammatea Kudos1-30CallDayUse aKCSArticleDrink 70Oz ofWater

PIA Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 4-25 call days
  2. 5 PIAPC Completed
  3. Learn a fun fact about a Team Member
  4. 0 Ronas
  5. 5- 25 call days
  6. 8 minute Average Handle Time
  7. Take a Selfie with Stephen
  8. 40.0% Service Level
  9. 25 Calls
  10. < 10 min handle time
  11. 90%+ QA Score
  12. 2-25 call days
  13. 3-25 Call Days
  14. Perfect attendance (2 weeks)
  15. Attend P&C Huddle
  16. Resolve an Estimated Audit Call
  17. 90/above QA
  18. Answer a Question in a Chat
  19. 1- 35 call day
  20. 1 Week 0 Ronas
  21. Give a Teammate a Kudos
  22. 1-30 Call Day
  23. Use a KCS Article
  24. Drink 70 Oz of Water