Take aSelfie withStephenAnswer aQuestionin a ChatLearn a funfact about aTeamMember< 10 minhandletimeResolveanEstimatedAudit Call3-25CallDaysDrink 70Oz ofWaterPerfectattendance(2 weeks)25Calls90%+QAScore5 PIAPCCompleted1- 35callday1-30CallDay90/aboveQA8 minuteAverageHandleTime40.0%ServiceLevel2-25calldays5- 25calldaysUse aKCSArticleAttendP&CHuddleGive aTeammatea Kudos4-25calldays1 Week0 Ronas0RonasTake aSelfie withStephenAnswer aQuestionin a ChatLearn a funfact about aTeamMember< 10 minhandletimeResolveanEstimatedAudit Call3-25CallDaysDrink 70Oz ofWaterPerfectattendance(2 weeks)25Calls90%+QAScore5 PIAPCCompleted1- 35callday1-30CallDay90/aboveQA8 minuteAverageHandleTime40.0%ServiceLevel2-25calldays5- 25calldaysUse aKCSArticleAttendP&CHuddleGive aTeammatea Kudos4-25calldays1 Week0 Ronas0Ronas

PIA Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a Selfie with Stephen
  2. Answer a Question in a Chat
  3. Learn a fun fact about a Team Member
  4. < 10 min handle time
  5. Resolve an Estimated Audit Call
  6. 3-25 Call Days
  7. Drink 70 Oz of Water
  8. Perfect attendance (2 weeks)
  9. 25 Calls
  10. 90%+ QA Score
  11. 5 PIAPC Completed
  12. 1- 35 call day
  13. 1-30 Call Day
  14. 90/above QA
  15. 8 minute Average Handle Time
  16. 40.0% Service Level
  17. 2-25 call days
  18. 5- 25 call days
  19. Use a KCS Article
  20. Attend P&C Huddle
  21. Give a Teammate a Kudos
  22. 4-25 call days
  23. 1 Week 0 Ronas
  24. 0 Ronas