0Ronas3-25CallDaysPerfectattendance(2 weeks)Learn a funfact about aTeamMemberAnswer aQuestionin a ChatAttendP&CHuddle90/aboveQAGive aTeammatea Kudos2-25calldays5- 25calldays5 PIAPCCompletedTake aSelfie withStephen8 minuteAverageHandleTimeDrink 70Oz ofWater25CallsResolveanEstimatedAudit Call40.0%ServiceLevel1-30CallDay1- 35callday4-25calldays< 10 minhandletime90%+QAScore1 Week0 RonasUse aKCSArticle0Ronas3-25CallDaysPerfectattendance(2 weeks)Learn a funfact about aTeamMemberAnswer aQuestionin a ChatAttendP&CHuddle90/aboveQAGive aTeammatea Kudos2-25calldays5- 25calldays5 PIAPCCompletedTake aSelfie withStephen8 minuteAverageHandleTimeDrink 70Oz ofWater25CallsResolveanEstimatedAudit Call40.0%ServiceLevel1-30CallDay1- 35callday4-25calldays< 10 minhandletime90%+QAScore1 Week0 RonasUse aKCSArticle

PIA Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 0 Ronas
  2. 3-25 Call Days
  3. Perfect attendance (2 weeks)
  4. Learn a fun fact about a Team Member
  5. Answer a Question in a Chat
  6. Attend P&C Huddle
  7. 90/above QA
  8. Give a Teammate a Kudos
  9. 2-25 call days
  10. 5- 25 call days
  11. 5 PIAPC Completed
  12. Take a Selfie with Stephen
  13. 8 minute Average Handle Time
  14. Drink 70 Oz of Water
  15. 25 Calls
  16. Resolve an Estimated Audit Call
  17. 40.0% Service Level
  18. 1-30 Call Day
  19. 1- 35 call day
  20. 4-25 call days
  21. < 10 min handle time
  22. 90%+ QA Score
  23. 1 Week 0 Ronas
  24. Use a KCS Article