AttendP&CHuddle1-30CallDay40.0%ServiceLevel1- 35callday25CallsLearn a funfact about aTeamMember5- 25calldays3-25CallDaysUse aKCSArticle5 PIAPCCompletedTake aSelfie withStephen90%+QAScoreAnswer aQuestionin a Chat1 Week0 Ronas< 10 minhandletime0Ronas4-25calldaysResolveanEstimatedAudit Call8 minuteAverageHandleTimeDrink 70Oz ofWater90/aboveQAPerfectattendance(2 weeks)Give aTeammatea Kudos2-25calldaysAttendP&CHuddle1-30CallDay40.0%ServiceLevel1- 35callday25CallsLearn a funfact about aTeamMember5- 25calldays3-25CallDaysUse aKCSArticle5 PIAPCCompletedTake aSelfie withStephen90%+QAScoreAnswer aQuestionin a Chat1 Week0 Ronas< 10 minhandletime0Ronas4-25calldaysResolveanEstimatedAudit Call8 minuteAverageHandleTimeDrink 70Oz ofWater90/aboveQAPerfectattendance(2 weeks)Give aTeammatea Kudos2-25calldays

PIA Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attend P&C Huddle
  2. 1-30 Call Day
  3. 40.0% Service Level
  4. 1- 35 call day
  5. 25 Calls
  6. Learn a fun fact about a Team Member
  7. 5- 25 call days
  8. 3-25 Call Days
  9. Use a KCS Article
  10. 5 PIAPC Completed
  11. Take a Selfie with Stephen
  12. 90%+ QA Score
  13. Answer a Question in a Chat
  14. 1 Week 0 Ronas
  15. < 10 min handle time
  16. 0 Ronas
  17. 4-25 call days
  18. Resolve an Estimated Audit Call
  19. 8 minute Average Handle Time
  20. Drink 70 Oz of Water
  21. 90/above QA
  22. Perfect attendance (2 weeks)
  23. Give a Teammate a Kudos
  24. 2-25 call days