2-25calldays1 Week0 Ronas< 10 minhandletime1- 35callday8 minuteAverageHandleTimeAnswer aQuestionin a ChatUse aKCSArticleResolveanEstimatedAudit CallAttendP&CHuddle90%+QAScore1-30CallDay5- 25calldays4-25calldays90/aboveQAGive aTeammatea KudosLearn a funfact about aTeamMember40.0%ServiceLevel5 PIAPCCompleted25CallsPerfectattendance(2 weeks)3-25CallDays0RonasDrink 70Oz ofWaterTake aSelfie withStephen2-25calldays1 Week0 Ronas< 10 minhandletime1- 35callday8 minuteAverageHandleTimeAnswer aQuestionin a ChatUse aKCSArticleResolveanEstimatedAudit CallAttendP&CHuddle90%+QAScore1-30CallDay5- 25calldays4-25calldays90/aboveQAGive aTeammatea KudosLearn a funfact about aTeamMember40.0%ServiceLevel5 PIAPCCompleted25CallsPerfectattendance(2 weeks)3-25CallDays0RonasDrink 70Oz ofWaterTake aSelfie withStephen

PIA Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2-25 call days
  2. 1 Week 0 Ronas
  3. < 10 min handle time
  4. 1- 35 call day
  5. 8 minute Average Handle Time
  6. Answer a Question in a Chat
  7. Use a KCS Article
  8. Resolve an Estimated Audit Call
  9. Attend P&C Huddle
  10. 90%+ QA Score
  11. 1-30 Call Day
  12. 5- 25 call days
  13. 4-25 call days
  14. 90/above QA
  15. Give a Teammate a Kudos
  16. Learn a fun fact about a Team Member
  17. 40.0% Service Level
  18. 5 PIAPC Completed
  19. 25 Calls
  20. Perfect attendance (2 weeks)
  21. 3-25 Call Days
  22. 0 Ronas
  23. Drink 70 Oz of Water
  24. Take a Selfie with Stephen