Traineehas a badattitudeDidn'tthreada replyNotcheckingin at 15minsTraineeforgetseverythingthey learnedfrom trainingNotusing theremplateDidn'tcreatetheir owncaseNonotesin caseCalled thetrainer thewrong nameagainCustomercontactinfo isincorrectDuplicatecasesNoMerakilinkDidn'tmake aport mapEverythingis a 5alarm fireAsking thesamequestionmultipletimesDidn'tcheck theMerakiARPNotthreadingrepliesWrongaccountpulled upImpropertransferFR MerakiwithoutapprovalEndingcall beforeissue isresolvedExcessiveTS for aSMNTraineeforgot tochangestates inFive9Traineeshocked acustomerliedTraineearguingwith youTraineehas a badattitudeDidn'tthreada replyNotcheckingin at 15minsTraineeforgetseverythingthey learnedfrom trainingNotusing theremplateDidn'tcreatetheir owncaseNonotesin caseCalled thetrainer thewrong nameagainCustomercontactinfo isincorrectDuplicatecasesNoMerakilinkDidn'tmake aport mapEverythingis a 5alarm fireAsking thesamequestionmultipletimesDidn'tcheck theMerakiARPNotthreadingrepliesWrongaccountpulled upImpropertransferFR MerakiwithoutapprovalEndingcall beforeissue isresolvedExcessiveTS for aSMNTraineeforgot tochangestates inFive9Traineeshocked acustomerliedTraineearguingwith you

TRAINERS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Trainee has a bad attitude
  2. Didn't thread a reply
  3. Not checking in at 15 mins
  4. Trainee forgets everything they learned from training
  5. Not using the remplate
  6. Didn't create their own case
  7. No notes in case
  8. Called the trainer the wrong name again
  9. Customer contact info is incorrect
  10. Duplicate cases
  11. No Meraki link
  12. Didn't make a port map
  13. Everything is a 5 alarm fire
  14. Asking the same question multiple times
  15. Didn't check the Meraki ARP
  16. Not threading replies
  17. Wrong account pulled up
  18. Improper transfer
  19. FR Meraki without approval
  20. Ending call before issue is resolved
  21. Excessive TS for a SMN
  22. Trainee forgot to change states in Five9
  23. Trainee shocked a customer lied
  24. Trainee arguing with you