FR MerakiwithoutapprovalDidn'tmake aport mapAsking thesamequestionmultipletimesTraineeforgetseverythingthey learnedfrom trainingTraineeshocked acustomerliedCustomercontactinfo isincorrectNoMerakilinkEndingcall beforeissue isresolvedNotcheckingin at 15minsDidn'tcheck theMerakiARPNotusing theremplateWrongaccountpulled upDidn'tthreada replyDuplicatecasesTraineearguingwith youNonotesin caseTraineeforgot tochangestates inFive9ExcessiveTS for aSMNCalled thetrainer thewrong nameagainEverythingis a 5alarm fireImpropertransferTraineehas a badattitudeDidn'tcreatetheir owncaseNotthreadingrepliesFR MerakiwithoutapprovalDidn'tmake aport mapAsking thesamequestionmultipletimesTraineeforgetseverythingthey learnedfrom trainingTraineeshocked acustomerliedCustomercontactinfo isincorrectNoMerakilinkEndingcall beforeissue isresolvedNotcheckingin at 15minsDidn'tcheck theMerakiARPNotusing theremplateWrongaccountpulled upDidn'tthreada replyDuplicatecasesTraineearguingwith youNonotesin caseTraineeforgot tochangestates inFive9ExcessiveTS for aSMNCalled thetrainer thewrong nameagainEverythingis a 5alarm fireImpropertransferTraineehas a badattitudeDidn'tcreatetheir owncaseNotthreadingreplies

TRAINERS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FR Meraki without approval
  2. Didn't make a port map
  3. Asking the same question multiple times
  4. Trainee forgets everything they learned from training
  5. Trainee shocked a customer lied
  6. Customer contact info is incorrect
  7. No Meraki link
  8. Ending call before issue is resolved
  9. Not checking in at 15 mins
  10. Didn't check the Meraki ARP
  11. Not using the remplate
  12. Wrong account pulled up
  13. Didn't thread a reply
  14. Duplicate cases
  15. Trainee arguing with you
  16. No notes in case
  17. Trainee forgot to change states in Five9
  18. Excessive TS for a SMN
  19. Called the trainer the wrong name again
  20. Everything is a 5 alarm fire
  21. Improper transfer
  22. Trainee has a bad attitude
  23. Didn't create their own case
  24. Not threading replies