(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Excessive TS for a SMN
FR Meraki without approval
Wrong account pulled up
No Meraki link
Not using the remplate
No notes in case
Trainee arguing with you
Ending call before issue is resolved
Didn't check the Meraki ARP
Didn't thread a reply
Didn't make a port map
Customer contact info is incorrect
Called the trainer the wrong name again
Trainee forgot to change states in Five9
Not threading replies
Everything is a 5 alarm fire
Trainee shocked a customer lied
Didn't create their own case
Duplicate cases
Not checking in at 15 mins
Asking the same question multiple times
Trainee has a bad attitude
Trainee forgets everything they learned from training
