Didn'tthreada replyDuplicatecasesFR MerakiwithoutapprovalTraineeforgot tochangestates inFive9Asking thesamequestionmultipletimesEverythingis a 5alarm fireNotthreadingrepliesDidn'tcreatetheir owncaseDidn'tcheck theMerakiARPNotusing theremplateTraineearguingwith youExcessiveTS for aSMNWrongaccountpulled upTraineeforgetseverythingthey learnedfrom trainingCalled thetrainer thewrong nameagainEndingcall beforeissue isresolvedNoMerakilinkTraineehas a badattitudeNotcheckingin at 15minsNonotesin caseDidn'tmake aport mapImpropertransferCustomercontactinfo isincorrectTraineeshocked acustomerliedDidn'tthreada replyDuplicatecasesFR MerakiwithoutapprovalTraineeforgot tochangestates inFive9Asking thesamequestionmultipletimesEverythingis a 5alarm fireNotthreadingrepliesDidn'tcreatetheir owncaseDidn'tcheck theMerakiARPNotusing theremplateTraineearguingwith youExcessiveTS for aSMNWrongaccountpulled upTraineeforgetseverythingthey learnedfrom trainingCalled thetrainer thewrong nameagainEndingcall beforeissue isresolvedNoMerakilinkTraineehas a badattitudeNotcheckingin at 15minsNonotesin caseDidn'tmake aport mapImpropertransferCustomercontactinfo isincorrectTraineeshocked acustomerlied

TRAINERS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Didn't thread a reply
  2. Duplicate cases
  3. FR Meraki without approval
  4. Trainee forgot to change states in Five9
  5. Asking the same question multiple times
  6. Everything is a 5 alarm fire
  7. Not threading replies
  8. Didn't create their own case
  9. Didn't check the Meraki ARP
  10. Not using the remplate
  11. Trainee arguing with you
  12. Excessive TS for a SMN
  13. Wrong account pulled up
  14. Trainee forgets everything they learned from training
  15. Called the trainer the wrong name again
  16. Ending call before issue is resolved
  17. No Meraki link
  18. Trainee has a bad attitude
  19. Not checking in at 15 mins
  20. No notes in case
  21. Didn't make a port map
  22. Improper transfer
  23. Customer contact info is incorrect
  24. Trainee shocked a customer lied