NoMerakilinkFR MerakiwithoutapprovalDidn'tcreatetheir owncaseAsking thesamequestionmultipletimesExcessiveTS for aSMNImpropertransferDuplicatecasesEverythingis a 5alarm fireCustomercontactinfo isincorrectTraineeshocked acustomerliedDidn'tcheck theMerakiARPTraineeforgot tochangestates inFive9Called thetrainer thewrong nameagainNonotesin caseTraineearguingwith youTraineehas a badattitudeWrongaccountpulled upTraineeforgetseverythingthey learnedfrom trainingEndingcall beforeissue isresolvedNotusing theremplateDidn'tthreada replyDidn'tmake aport mapNotcheckingin at 15minsNotthreadingrepliesNoMerakilinkFR MerakiwithoutapprovalDidn'tcreatetheir owncaseAsking thesamequestionmultipletimesExcessiveTS for aSMNImpropertransferDuplicatecasesEverythingis a 5alarm fireCustomercontactinfo isincorrectTraineeshocked acustomerliedDidn'tcheck theMerakiARPTraineeforgot tochangestates inFive9Called thetrainer thewrong nameagainNonotesin caseTraineearguingwith youTraineehas a badattitudeWrongaccountpulled upTraineeforgetseverythingthey learnedfrom trainingEndingcall beforeissue isresolvedNotusing theremplateDidn'tthreada replyDidn'tmake aport mapNotcheckingin at 15minsNotthreadingreplies

TRAINERS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Meraki link
  2. FR Meraki without approval
  3. Didn't create their own case
  4. Asking the same question multiple times
  5. Excessive TS for a SMN
  6. Improper transfer
  7. Duplicate cases
  8. Everything is a 5 alarm fire
  9. Customer contact info is incorrect
  10. Trainee shocked a customer lied
  11. Didn't check the Meraki ARP
  12. Trainee forgot to change states in Five9
  13. Called the trainer the wrong name again
  14. No notes in case
  15. Trainee arguing with you
  16. Trainee has a bad attitude
  17. Wrong account pulled up
  18. Trainee forgets everything they learned from training
  19. Ending call before issue is resolved
  20. Not using the remplate
  21. Didn't thread a reply
  22. Didn't make a port map
  23. Not checking in at 15 mins
  24. Not threading replies