(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Didn't create their own case
Everything is a 5 alarm fire
Customer contact info is incorrect
Not checking in at 15 mins
Called the trainer the wrong name again
Asking the same question multiple times
Trainee forgets everything they learned from training