FR Meraki without approval Ending call before issue is resolved Didn't check the Meraki ARP Trainee forgets everything they learned from training Improper transfer Customer contact info is incorrect No notes in case Didn't make a port map Trainee shocked a customer lied Excessive TS for a SMN Didn't thread a reply Asking the same question multiple times Trainee forgot to change states in Five9 Wrong account pulled up Not using the remplate Not threading replies Trainee arguing with you Called the trainer the wrong name again Didn't create their own case No Meraki link Everything is a 5 alarm fire Trainee has a bad attitude Duplicate cases Not checking in at 15 mins FR Meraki without approval Ending call before issue is resolved Didn't check the Meraki ARP Trainee forgets everything they learned from training Improper transfer Customer contact info is incorrect No notes in case Didn't make a port map Trainee shocked a customer lied Excessive TS for a SMN Didn't thread a reply Asking the same question multiple times Trainee forgot to change states in Five9 Wrong account pulled up Not using the remplate Not threading replies Trainee arguing with you Called the trainer the wrong name again Didn't create their own case No Meraki link Everything is a 5 alarm fire Trainee has a bad attitude Duplicate cases Not checking in at 15 mins
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
FR Meraki without approval
Ending call before issue is resolved
Didn't check the Meraki ARP
Trainee forgets everything they learned from training
Improper transfer
Customer contact info is incorrect
No notes in case
Didn't make a port map
Trainee shocked a customer lied
Excessive TS for a SMN
Didn't thread a reply
Asking the same question multiple times
Trainee forgot to change states in Five9
Wrong account pulled up
Not using the remplate
Not threading replies
Trainee arguing with you
Called the trainer the wrong name again
Didn't create their own case
No Meraki link
Everything is a 5 alarm fire
Trainee has a bad attitude
Duplicate cases
Not checking in at 15 mins