LaptopstolenTicketsubmitted asan email, butlabled"Urgent"Userstates highpriority inticketDid notreceiveequipmentdue tomovingLoanerlaptop formeetingProFXAxcessDistributionlist updaterequestCaseWareLDAPErrorLaptopSpillCan't login toCitrix/PromptneverappearsTicketresolved byuser beforeassignment"There wasan errorduring scriptexecution"ticketMy doorbadgedoesn'tworkNeedMiFiUser requeststicket berouted tospecificpersonIntuneinstallrequestLaptopdroppedClientneedsCollaboratepasswordLaptopwill notturn onNeedlaptopstandHR:EmploymentHire orTerminationDate ChangeEngagementstuck inPendingstatusNeedsparechargerCannotprint frombadgeSuralinkticketPMOC isphone, butticket wassubmitted byemailNeedbatteriesCannotlog intoAgilQuestP3 foramouseRequestfor seconddockingstationLost myUSBdongleCannot unlockiPad/tablet/PhoneTicket for anerror withoutsaying whaterror it isHomeinternetslowLaptopbatteryneedsreplacingNeedloanerfor travelCan I askanotherquestion aslong as Ihave you?RequestSurfaceNeedUSBdriveUser stillusing CiscoAnyConnectfor RSM VPN(Or trying to)Ticketreferencesspecific L3teamConferenceRoom SetupAssistanceRequestUserreplies inaworknoteTicket missingrequiredinformation(Request form,approval, etc.)RequestMacRequest forsecondspeakerphoneTicket openedwhen CatalogTask is needed(DMS LDRF,Collab site,etc.)Fulfill Accessand RightsChangeticketI needmoreRAMWhen amI getting anewcomputer?"Cannot callService Desksincecomputer/Jabbernot working"Just createdpassword;cannotrememberLaptopCrackedScreenCannotget therefrom hereTicketwith 'N/A'as the titleLaptopstolenTicketsubmitted asan email, butlabled"Urgent"Userstates highpriority inticketDid notreceiveequipmentdue tomovingLoanerlaptop formeetingProFXAxcessDistributionlist updaterequestCaseWareLDAPErrorLaptopSpillCan't login toCitrix/PromptneverappearsTicketresolved byuser beforeassignment"There wasan errorduring scriptexecution"ticketMy doorbadgedoesn'tworkNeedMiFiUser requeststicket berouted tospecificpersonIntuneinstallrequestLaptopdroppedClientneedsCollaboratepasswordLaptopwill notturn onNeedlaptopstandHR:EmploymentHire orTerminationDate ChangeEngagementstuck inPendingstatusNeedsparechargerCannotprint frombadgeSuralinkticketPMOC isphone, butticket wassubmitted byemailNeedbatteriesCannotlog intoAgilQuestP3 foramouseRequestfor seconddockingstationLost myUSBdongleCannot unlockiPad/tablet/PhoneTicket for anerror withoutsaying whaterror it isHomeinternetslowLaptopbatteryneedsreplacingNeedloanerfor travelCan I askanotherquestion aslong as Ihave you?RequestSurfaceNeedUSBdriveUser stillusing CiscoAnyConnectfor RSM VPN(Or trying to)Ticketreferencesspecific L3teamConferenceRoom SetupAssistanceRequestUserreplies inaworknoteTicket missingrequiredinformation(Request form,approval, etc.)RequestMacRequest forsecondspeakerphoneTicket openedwhen CatalogTask is needed(DMS LDRF,Collab site,etc.)Fulfill Accessand RightsChangeticketI needmoreRAMWhen amI getting anewcomputer?"Cannot callService Desksincecomputer/Jabbernot working"Just createdpassword;cannotrememberLaptopCrackedScreenCannotget therefrom hereTicketwith 'N/A'as the title

Halloween Ticket BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Laptop stolen
  2. Ticket submitted as an email, but labled "Urgent"
  3. User states high priority in ticket
  4. Did not receive equipment due to moving
  5. Loaner laptop for meeting
  6. ProFX Axcess
  7. Distribution list update request
  8. CaseWare LDAP Error
  9. Laptop Spill
  10. Can't login to Citrix/Prompt never appears
  11. Ticket resolved by user before assignment
  12. "There was an error during script execution" ticket
  13. My door badge doesn't work
  14. Need MiFi
  15. User requests ticket be routed to specific person
  16. Intune install request
  17. Laptop dropped
  18. Client needs Collaborate password
  19. Laptop will not turn on
  20. Need laptop stand
  21. HR: Employment Hire or Termination Date Change
  22. Engagement stuck in Pending status
  23. Need spare charger
  24. Cannot print from badge
  25. Suralink ticket
  26. PMOC is phone, but ticket was submitted by email
  27. Need batteries
  28. Cannot log into AgilQuest
  29. P3 for a mouse
  30. Request for second docking station
  31. Lost my USB dongle
  32. Cannot unlock iPad/tablet/Phone
  33. Ticket for an error without saying what error it is
  34. Home internet slow
  35. Laptop battery needs replacing
  36. Need loaner for travel
  37. Can I ask another question as long as I have you?
  38. Request Surface
  39. Need USB drive
  40. User still using Cisco AnyConnect for RSM VPN (Or trying to)
  41. Ticket references specific L3 team
  42. Conference Room Setup Assistance Request
  43. User replies in a worknote
  44. Ticket missing required information (Request form, approval, etc.)
  45. Request Mac
  46. Request for second speakerphone
  47. Ticket opened when Catalog Task is needed (DMS LDRF, Collab site, etc.)
  48. Fulfill Access and Rights Change ticket
  49. I need more RAM
  50. When am I getting a new computer?
  51. "Cannot call Service Desk since computer/Jabber not working"
  52. Just created password; cannot remember
  53. Laptop Cracked Screen
  54. Cannot get there from here
  55. Ticket with 'N/A' as the title