PMOC isphone, butticket wassubmitted byemailEngagementstuck inPendingstatusNeedbatteriesLoanerlaptop formeetingNeedsparechargerI needmoreRAMLaptopdroppedTicketreferencesspecific L3teamTicketsubmitted asan email, butlabled"Urgent"Did notreceiveequipmentdue tomovingTicketresolved byuser beforeassignmentCan I askanotherquestion aslong as Ihave you?NeedMiFiLaptopSpillHomeinternetslowLost myUSBdongleCannot unlockiPad/tablet/PhoneUserstates highpriority inticketClientneedsCollaboratepasswordUserreplies inaworknoteP3 foramouseRequestSurfaceTicket openedwhen CatalogTask is needed(DMS LDRF,Collab site,etc.)Cannotget therefrom hereRequestMacFulfill Accessand RightsChangeticketUser stillusing CiscoAnyConnectfor RSM VPN(Or trying to)Can't login toCitrix/PromptneverappearsWhen amI getting anewcomputer?NeedUSBdriveCannotlog intoAgilQuestRequestfor seconddockingstationTicket missingrequiredinformation(Request form,approval, etc.)Distributionlist updaterequestLaptopCrackedScreenJust createdpassword;cannotremember"Cannot callService Desksincecomputer/Jabbernot working"LaptopbatteryneedsreplacingNeedloanerfor travelRequest forsecondspeakerphoneCaseWareLDAPErrorProFXAxcessCannotprint frombadgeConferenceRoom SetupAssistanceRequestLaptopwill notturn onIntuneinstallrequestSuralinkticketLaptopstolenMy doorbadgedoesn'tworkUser requeststicket berouted tospecificpersonTicket for anerror withoutsaying whaterror it isHR:EmploymentHire orTerminationDate ChangeTicketwith 'N/A'as the title"There wasan errorduring scriptexecution"ticketNeedlaptopstandPMOC isphone, butticket wassubmitted byemailEngagementstuck inPendingstatusNeedbatteriesLoanerlaptop formeetingNeedsparechargerI needmoreRAMLaptopdroppedTicketreferencesspecific L3teamTicketsubmitted asan email, butlabled"Urgent"Did notreceiveequipmentdue tomovingTicketresolved byuser beforeassignmentCan I askanotherquestion aslong as Ihave you?NeedMiFiLaptopSpillHomeinternetslowLost myUSBdongleCannot unlockiPad/tablet/PhoneUserstates highpriority inticketClientneedsCollaboratepasswordUserreplies inaworknoteP3 foramouseRequestSurfaceTicket openedwhen CatalogTask is needed(DMS LDRF,Collab site,etc.)Cannotget therefrom hereRequestMacFulfill Accessand RightsChangeticketUser stillusing CiscoAnyConnectfor RSM VPN(Or trying to)Can't login toCitrix/PromptneverappearsWhen amI getting anewcomputer?NeedUSBdriveCannotlog intoAgilQuestRequestfor seconddockingstationTicket missingrequiredinformation(Request form,approval, etc.)Distributionlist updaterequestLaptopCrackedScreenJust createdpassword;cannotremember"Cannot callService Desksincecomputer/Jabbernot working"LaptopbatteryneedsreplacingNeedloanerfor travelRequest forsecondspeakerphoneCaseWareLDAPErrorProFXAxcessCannotprint frombadgeConferenceRoom SetupAssistanceRequestLaptopwill notturn onIntuneinstallrequestSuralinkticketLaptopstolenMy doorbadgedoesn'tworkUser requeststicket berouted tospecificpersonTicket for anerror withoutsaying whaterror it isHR:EmploymentHire orTerminationDate ChangeTicketwith 'N/A'as the title"There wasan errorduring scriptexecution"ticketNeedlaptopstand

Halloween Ticket BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PMOC is phone, but ticket was submitted by email
  2. Engagement stuck in Pending status
  3. Need batteries
  4. Loaner laptop for meeting
  5. Need spare charger
  6. I need more RAM
  7. Laptop dropped
  8. Ticket references specific L3 team
  9. Ticket submitted as an email, but labled "Urgent"
  10. Did not receive equipment due to moving
  11. Ticket resolved by user before assignment
  12. Can I ask another question as long as I have you?
  13. Need MiFi
  14. Laptop Spill
  15. Home internet slow
  16. Lost my USB dongle
  17. Cannot unlock iPad/tablet/Phone
  18. User states high priority in ticket
  19. Client needs Collaborate password
  20. User replies in a worknote
  21. P3 for a mouse
  22. Request Surface
  23. Ticket opened when Catalog Task is needed (DMS LDRF, Collab site, etc.)
  24. Cannot get there from here
  25. Request Mac
  26. Fulfill Access and Rights Change ticket
  27. User still using Cisco AnyConnect for RSM VPN (Or trying to)
  28. Can't login to Citrix/Prompt never appears
  29. When am I getting a new computer?
  30. Need USB drive
  31. Cannot log into AgilQuest
  32. Request for second docking station
  33. Ticket missing required information (Request form, approval, etc.)
  34. Distribution list update request
  35. Laptop Cracked Screen
  36. Just created password; cannot remember
  37. "Cannot call Service Desk since computer/Jabber not working"
  38. Laptop battery needs replacing
  39. Need loaner for travel
  40. Request for second speakerphone
  41. CaseWare LDAP Error
  42. ProFX Axcess
  43. Cannot print from badge
  44. Conference Room Setup Assistance Request
  45. Laptop will not turn on
  46. Intune install request
  47. Suralink ticket
  48. Laptop stolen
  49. My door badge doesn't work
  50. User requests ticket be routed to specific person
  51. Ticket for an error without saying what error it is
  52. HR: Employment Hire or Termination Date Change
  53. Ticket with 'N/A' as the title
  54. "There was an error during script execution" ticket
  55. Need laptop stand