Laptopwill notturn onLaptopSpillUser requeststicket berouted tospecificpersonTicket openedwhen CatalogTask is needed(DMS LDRF,Collab site,etc.)Userstates highpriority inticketConferenceRoom SetupAssistanceRequestCannotlog intoAgilQuestPMOC isphone, butticket wassubmitted byemailLaptopCrackedScreenRequestMacSuralinkticketTicket missingrequiredinformation(Request form,approval, etc.)Needloanerfor travelUser stillusing CiscoAnyConnectfor RSM VPN(Or trying to)My doorbadgedoesn'tworkDistributionlist updaterequestLost myUSBdongleCannotprint frombadgeNeedUSBdriveDid notreceiveequipmentdue tomovingCan't login toCitrix/PromptneverappearsNeedsparechargerTicketsubmitted asan email, butlabled"Urgent"Ticketresolved byuser beforeassignmentHomeinternetslowP3 foramouseCan I askanotherquestion aslong as Ihave you?Laptopdropped"There wasan errorduring scriptexecution"ticketRequestSurfaceEngagementstuck inPendingstatusTicketreferencesspecific L3teamLaptopstolenCannotget therefrom hereI needmoreRAMHR:EmploymentHire orTerminationDate ChangeNeedMiFiRequestfor seconddockingstationProFXAxcessCaseWareLDAPErrorWhen amI getting anewcomputer?Ticketwith 'N/A'as the titleUserreplies inaworknoteFulfill Accessand RightsChangeticketCannot unlockiPad/tablet/PhoneNeedbatteriesJust createdpassword;cannotrememberNeedlaptopstandLoanerlaptop formeetingRequest forsecondspeakerphone"Cannot callService Desksincecomputer/Jabbernot working"Ticket for anerror withoutsaying whaterror it isLaptopbatteryneedsreplacingClientneedsCollaboratepasswordIntuneinstallrequestLaptopwill notturn onLaptopSpillUser requeststicket berouted tospecificpersonTicket openedwhen CatalogTask is needed(DMS LDRF,Collab site,etc.)Userstates highpriority inticketConferenceRoom SetupAssistanceRequestCannotlog intoAgilQuestPMOC isphone, butticket wassubmitted byemailLaptopCrackedScreenRequestMacSuralinkticketTicket missingrequiredinformation(Request form,approval, etc.)Needloanerfor travelUser stillusing CiscoAnyConnectfor RSM VPN(Or trying to)My doorbadgedoesn'tworkDistributionlist updaterequestLost myUSBdongleCannotprint frombadgeNeedUSBdriveDid notreceiveequipmentdue tomovingCan't login toCitrix/PromptneverappearsNeedsparechargerTicketsubmitted asan email, butlabled"Urgent"Ticketresolved byuser beforeassignmentHomeinternetslowP3 foramouseCan I askanotherquestion aslong as Ihave you?Laptopdropped"There wasan errorduring scriptexecution"ticketRequestSurfaceEngagementstuck inPendingstatusTicketreferencesspecific L3teamLaptopstolenCannotget therefrom hereI needmoreRAMHR:EmploymentHire orTerminationDate ChangeNeedMiFiRequestfor seconddockingstationProFXAxcessCaseWareLDAPErrorWhen amI getting anewcomputer?Ticketwith 'N/A'as the titleUserreplies inaworknoteFulfill Accessand RightsChangeticketCannot unlockiPad/tablet/PhoneNeedbatteriesJust createdpassword;cannotrememberNeedlaptopstandLoanerlaptop formeetingRequest forsecondspeakerphone"Cannot callService Desksincecomputer/Jabbernot working"Ticket for anerror withoutsaying whaterror it isLaptopbatteryneedsreplacingClientneedsCollaboratepasswordIntuneinstallrequest

Halloween Ticket BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Laptop will not turn on
  2. Laptop Spill
  3. User requests ticket be routed to specific person
  4. Ticket opened when Catalog Task is needed (DMS LDRF, Collab site, etc.)
  5. User states high priority in ticket
  6. Conference Room Setup Assistance Request
  7. Cannot log into AgilQuest
  8. PMOC is phone, but ticket was submitted by email
  9. Laptop Cracked Screen
  10. Request Mac
  11. Suralink ticket
  12. Ticket missing required information (Request form, approval, etc.)
  13. Need loaner for travel
  14. User still using Cisco AnyConnect for RSM VPN (Or trying to)
  15. My door badge doesn't work
  16. Distribution list update request
  17. Lost my USB dongle
  18. Cannot print from badge
  19. Need USB drive
  20. Did not receive equipment due to moving
  21. Can't login to Citrix/Prompt never appears
  22. Need spare charger
  23. Ticket submitted as an email, but labled "Urgent"
  24. Ticket resolved by user before assignment
  25. Home internet slow
  26. P3 for a mouse
  27. Can I ask another question as long as I have you?
  28. Laptop dropped
  29. "There was an error during script execution" ticket
  30. Request Surface
  31. Engagement stuck in Pending status
  32. Ticket references specific L3 team
  33. Laptop stolen
  34. Cannot get there from here
  35. I need more RAM
  36. HR: Employment Hire or Termination Date Change
  37. Need MiFi
  38. Request for second docking station
  39. ProFX Axcess
  40. CaseWare LDAP Error
  41. When am I getting a new computer?
  42. Ticket with 'N/A' as the title
  43. User replies in a worknote
  44. Fulfill Access and Rights Change ticket
  45. Cannot unlock iPad/tablet/Phone
  46. Need batteries
  47. Just created password; cannot remember
  48. Need laptop stand
  49. Loaner laptop for meeting
  50. Request for second speakerphone
  51. "Cannot call Service Desk since computer/Jabber not working"
  52. Ticket for an error without saying what error it is
  53. Laptop battery needs replacing
  54. Client needs Collaborate password
  55. Intune install request