Schedule AWV TCM Hospital Follow up Confirming Appt "It's cold" comment pt asking if there's a sooner appt "I've been a pt for __yrs." New PT "What's for lunch" comment "The bubble is hot" comment Schedule a physical Pt called wrong number PT running late Pre Op Pt needing to speak to nurse "What's the address" Out of wakins "Is the bathroom opened" comment Ask a pt if they tested for covid PT asking if we take medicaid "what's the fax number" pt coming in for flu shot Reschedule an appt Pt places us on hold xfering to referrals Schedule AWV TCM Hospital Follow up Confirming Appt "It's cold" comment pt asking if there's a sooner appt "I've been a pt for __yrs." New PT "What's for lunch" comment "The bubble is hot" comment Schedule a physical Pt called wrong number PT running late Pre Op Pt needing to speak to nurse "What's the address" Out of wakins "Is the bathroom opened" comment Ask a pt if they tested for covid PT asking if we take medicaid "what's the fax number" pt coming in for flu shot Reschedule an appt Pt places us on hold xfering to referrals
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Schedule AWV
B-TCM Hospital Follow up
I-Confirming Appt
N-"It's cold" comment
I-pt asking if there's a sooner appt
G-"I've been a pt for __yrs."
N-New PT
O-"What's for lunch" comment
O-"The bubble is hot" comment
B-Schedule a physical
I-Pt called wrong number
G-PT running late
I-Pre Op
G-Pt needing to speak to nurse
G-"What's the address"
O-Out of wakins
G-"Is the bathroom opened" comment
B-Ask a pt if they tested for covid
B-PT asking if we take medicaid
I-"what's the fax number"
N-pt coming in for flu shot
O-Reschedule an appt
B-Pt places us on hold
O-xfering to referrals