FailedOrderExchangeOrderQACoachingPODOrderStatusRestrictedCustomerOnTracDNRPendingAuthorizationReturnQuestionCancelOrderRequestNewOrderResetPasswordRequestMissingItemComplimentCallMergeLoyaltyAccountsLostOrderComplimentCallChange ofAddressRequestSTSCan'tCheck-In5 StarCSATSurveyCanceledPresaleFailedRefund4.5 StarCSATSurveyCancelledWebOrder 3+ itemReplacementOrderFailedOrderExchangeOrderQACoachingPODOrderStatusRestrictedCustomerOnTracDNRPendingAuthorizationReturnQuestionCancelOrderRequestNewOrderResetPasswordRequestMissingItemComplimentCallMergeLoyaltyAccountsLostOrderComplimentCallChange ofAddressRequestSTSCan'tCheck-In5 StarCSATSurveyCanceledPresaleFailedRefund4.5 StarCSATSurveyCancelledWebOrder3+ itemReplacementOrder

HT CS Week BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Failed Order
  2. Exchange Order
  3. QA Coaching
  4. POD Order Status
  5. Restricted Customer
  6. OnTrac DNR
  7. Pending Authorization
  8. Return Question
  9. Cancel Order Request
  10. New Order
  11. Reset Password Request
  12. Missing Item
  13. Compliment Call
  14. Merge Loyalty Accounts
  15. Lost Order
  16. Compliment Call
  17. Change of Address Request
  18. STS Can't Check-In
  19. 5 Star CSAT Survey
  20. Canceled Presale
  21. Failed Refund
  22. 4.5 Star CSAT Survey
  23. Cancelled Web Order
  24. 3+ item Replacement Order