FailedOrderCanceledPresaleSTSCan'tCheck-InQACoachingChange ofAddressRequestNewOrder4.5 StarCSATSurveyExchangeOrderComplimentCallMergeLoyaltyAccountsMissingItemRestrictedCustomerFailedRefund5 StarCSATSurveyComplimentCallReturnQuestionResetPasswordRequest 3+ itemReplacementOrderCancelledWebOrderOnTracDNRPendingAuthorizationPODOrderStatusLostOrderCancelOrderRequestFailedOrderCanceledPresaleSTSCan'tCheck-InQACoachingChange ofAddressRequestNewOrder4.5 StarCSATSurveyExchangeOrderComplimentCallMergeLoyaltyAccountsMissingItemRestrictedCustomerFailedRefund5 StarCSATSurveyComplimentCallReturnQuestionResetPasswordRequest3+ itemReplacementOrderCancelledWebOrderOnTracDNRPendingAuthorizationPODOrderStatusLostOrderCancelOrderRequest

HT CS Week BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Failed Order
  2. Canceled Presale
  3. STS Can't Check-In
  4. QA Coaching
  5. Change of Address Request
  6. New Order
  7. 4.5 Star CSAT Survey
  8. Exchange Order
  9. Compliment Call
  10. Merge Loyalty Accounts
  11. Missing Item
  12. Restricted Customer
  13. Failed Refund
  14. 5 Star CSAT Survey
  15. Compliment Call
  16. Return Question
  17. Reset Password Request
  18. 3+ item Replacement Order
  19. Cancelled Web Order
  20. OnTrac DNR
  21. Pending Authorization
  22. POD Order Status
  23. Lost Order
  24. Cancel Order Request