ExchangeOrderFailedOrderComplimentCallMissingItem5 StarCSATSurveyResetPasswordRequestPODOrderStatus4.5 StarCSATSurveySTSCan'tCheck-InRestrictedCustomerLostOrderOnTracDNRComplimentCallMergeLoyaltyAccountsReturnQuestionChange ofAddressRequestFailedRefundQACoachingCanceledPresale 3+ itemReplacementOrderCancelOrderRequestNewOrderCancelledWebOrderPendingAuthorizationExchangeOrderFailedOrderComplimentCallMissingItem5 StarCSATSurveyResetPasswordRequestPODOrderStatus4.5 StarCSATSurveySTSCan'tCheck-InRestrictedCustomerLostOrderOnTracDNRComplimentCallMergeLoyaltyAccountsReturnQuestionChange ofAddressRequestFailedRefundQACoachingCanceledPresale3+ itemReplacementOrderCancelOrderRequestNewOrderCancelledWebOrderPendingAuthorization

HT CS Week BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Exchange Order
  2. Failed Order
  3. Compliment Call
  4. Missing Item
  5. 5 Star CSAT Survey
  6. Reset Password Request
  7. POD Order Status
  8. 4.5 Star CSAT Survey
  9. STS Can't Check-In
  10. Restricted Customer
  11. Lost Order
  12. OnTrac DNR
  13. Compliment Call
  14. Merge Loyalty Accounts
  15. Return Question
  16. Change of Address Request
  17. Failed Refund
  18. QA Coaching
  19. Canceled Presale
  20. 3+ item Replacement Order
  21. Cancel Order Request
  22. New Order
  23. Cancelled Web Order
  24. Pending Authorization