RestrictedCustomerFailedRefund5 StarCSATSurveyCancelOrderRequest4.5 StarCSATSurveyChange ofAddressRequestCancelledWebOrderOnTracDNRPODOrderStatusQACoachingMergeLoyaltyAccountsExchangeOrderMissingItemFailedOrderCanceledPresaleComplimentCallLostOrderReturnQuestionPendingAuthorizationNewOrder 3+ itemReplacementOrderSTSCan'tCheck-InResetPasswordRequestComplimentCallRestrictedCustomerFailedRefund5 StarCSATSurveyCancelOrderRequest4.5 StarCSATSurveyChange ofAddressRequestCancelledWebOrderOnTracDNRPODOrderStatusQACoachingMergeLoyaltyAccountsExchangeOrderMissingItemFailedOrderCanceledPresaleComplimentCallLostOrderReturnQuestionPendingAuthorizationNewOrder3+ itemReplacementOrderSTSCan'tCheck-InResetPasswordRequestComplimentCall

HT CS Week BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restricted Customer
  2. Failed Refund
  3. 5 Star CSAT Survey
  4. Cancel Order Request
  5. 4.5 Star CSAT Survey
  6. Change of Address Request
  7. Cancelled Web Order
  8. OnTrac DNR
  9. POD Order Status
  10. QA Coaching
  11. Merge Loyalty Accounts
  12. Exchange Order
  13. Missing Item
  14. Failed Order
  15. Canceled Presale
  16. Compliment Call
  17. Lost Order
  18. Return Question
  19. Pending Authorization
  20. New Order
  21. 3+ item Replacement Order
  22. STS Can't Check-In
  23. Reset Password Request
  24. Compliment Call