All oftheaboveA benefit of VSE, as ascheduler, is being able to:• View multiple clinicschedules at onceo View all requests in aconsolidated request listo Schedule appointmentsin less timeo Schedule multipleappointments easilyo Easily identified VServiceConnectedWhat doesthe acronymSC standfor?TRUEOn the Tasks tab, ascheduler can searchfor a patient, edit apatient’s demographicinformation andscheduleappointments.True or False TRUEConsult requests inVSE are basedupon the consultorders thatproviders enter inCPRS. True orFalseTRUESchedule Viewoptions includeClinic, Providerand Clinic Group.o Trueo False RequestManagement (RM)Grid; ClinicSchedules; PendingAppointments;SpecialNeeds/PreferencesThe Tasks tab includeswhich of the following?(select all that apply)o Request Management(RM) Grido Clinic Scheduleso Pending Appointmentso Scheduler Activityo SpecialNeeds/Preferenceso Clinic Profiles TrueSpecial Needs and/orPreferences and Flagsare saved &associated with aspecific patient. Aremark notes and/orcomment is onlyassociated with aspecific request.ALL OFTHEABOVEAudit activity reports show:• Number of appointmentsscheduled by a schedulero Number of appointmentrequests a schedulercreatedo Total actions taken by theschedulero All of the above FALSEThe Systems taballows users with therequired key todesignate privilegedusers, create clinicgroups, and edit clinicnames in VS GUI. Trueor False  RequestManagement(RM) Grid. A list of appointmentrequests includingAppointment, Consultand Patient-CenteredScheduling is calledthe:Improve theexisting VISTAschedulingsoftware andVeteranexperienceWhat is thepurpose ofVISTASchedulingEnhancements?PatientCenteredschedulingor RecallUpon check out thepatient is given theoption to make anappt on the spot orbe reminded at alater date. This iscalled?SSN; Last name followedby first name, separated bya comma; First initial of thelast name and the last fourdigits of the SSN; Spacebar + search to bring up thepatient in focus in VistA orCPRSA scheduler can search for apatient by searching thepatient’s: (select all that apply)o Birthdayo SSNo Last name followed by firstname, separated by a commao First and last initialsfollowed by the last four digitsof the SSNo FirstTRUEVSE displaysinformation fromacross clinics and willalert a scheduler ifhe/she is trying toschedule anappointment at a timethat conflicts withanother appointment.Adding orremovingprivilegedusersThe System tab allowsmanagers to manageprohibited clinics by:o Changing the defaultprovidero Editing the length of theappointmento Adding or removingprivileged userso Changing the number ofoverbooks allowed PatientIndicatedDate (PID)from therequestWhen selecting aRTC Request toschedule, theSchedule Grid willauto-populatebased on whichdate?TRUEWalk-inappointmentsmust have aPID of today.VA OnlineSchedulingRequest(VAOS)RequestWhich of the following isNOT a request type inVSE?o VA Online SchedulingRequest (VAOS) Requesto APPT (Appointment)o CONS (Consult)o RTC (Return to Clinic) MultipleReturn toClinic(MRTC)What is the termdescribed as a“return to clinic formultipleappointments in aseries”?Patient’sPID(PreferredDate)When rescheduling anappointment that has beencancelled by the patient,the PID used is:o Todayo Original PIDo Patient’s PID (PreferredDate)o Whenever the patientwalks in Using VistAaccess andverify codes;Using PIV cardand associatedPIN numberLogging into VSE requires:(Select all that apply)o Obtaining new accessand verify codeso Creating access andverify codeso Using VistA access andverify codeso Using PIV card andassociated PIN number TRUEThe Reports taballows users withthe required key togenerate variousreports. True orFalse ALL OFTHEABOVEWhen a scheduler needs todisposition an APPTRequest, which reasonoptions are listed?o Deatho Removed/No LongerNecessaryo Entered in Erroro Removed/Non-VA Careo All of the above TRUEA scheduler canschedule anappointmentfrom a consultrequest.True or False All oftheaboveA benefit of VSE, as ascheduler, is being able to:• View multiple clinicschedules at onceo View all requests in aconsolidated request listo Schedule appointmentsin less timeo Schedule multipleappointments easilyo Easily identified VServiceConnectedWhat doesthe acronymSC standfor?TRUEOn the Tasks tab, ascheduler can searchfor a patient, edit apatient’s demographicinformation andscheduleappointments.True or False TRUEConsult requests inVSE are basedupon the consultorders thatproviders enter inCPRS. True orFalseTRUESchedule Viewoptions includeClinic, Providerand Clinic Group.o Trueo False RequestManagement (RM)Grid; ClinicSchedules; PendingAppointments;SpecialNeeds/PreferencesThe Tasks tab includeswhich of the following?(select all that apply)o Request Management(RM) Grido Clinic Scheduleso Pending Appointmentso Scheduler Activityo SpecialNeeds/Preferenceso Clinic Profiles TrueSpecial Needs and/orPreferences and Flagsare saved &associated with aspecific patient. Aremark notes and/orcomment is onlyassociated with aspecific request.ALL OFTHEABOVEAudit activity reports show:• Number of appointmentsscheduled by a schedulero Number of appointmentrequests a schedulercreatedo Total actions taken by theschedulero All of the above FALSEThe Systems taballows users with therequired key todesignate privilegedusers, create clinicgroups, and edit clinicnames in VS GUI. Trueor False  RequestManagement(RM) Grid. A list of appointmentrequests includingAppointment, Consultand Patient-CenteredScheduling is calledthe:Improve theexisting VISTAschedulingsoftware andVeteranexperienceWhat is thepurpose ofVISTASchedulingEnhancements?PatientCenteredschedulingor RecallUpon check out thepatient is given theoption to make anappt on the spot orbe reminded at alater date. This iscalled?SSN; Last name followedby first name, separated bya comma; First initial of thelast name and the last fourdigits of the SSN; Spacebar + search to bring up thepatient in focus in VistA orCPRSA scheduler can search for apatient by searching thepatient’s: (select all that apply)o Birthdayo SSNo Last name followed by firstname, separated by a commao First and last initialsfollowed by the last four digitsof the SSNo FirstTRUEVSE displaysinformation fromacross clinics and willalert a scheduler ifhe/she is trying toschedule anappointment at a timethat conflicts withanother appointment.Adding orremovingprivilegedusersThe System tab allowsmanagers to manageprohibited clinics by:o Changing the defaultprovidero Editing the length of theappointmento Adding or removingprivileged userso Changing the number ofoverbooks allowed PatientIndicatedDate (PID)from therequestWhen selecting aRTC Request toschedule, theSchedule Grid willauto-populatebased on whichdate?TRUEWalk-inappointmentsmust have aPID of today.VA OnlineSchedulingRequest(VAOS)RequestWhich of the following isNOT a request type inVSE?o VA Online SchedulingRequest (VAOS) Requesto APPT (Appointment)o CONS (Consult)o RTC (Return to Clinic) MultipleReturn toClinic(MRTC)What is the termdescribed as a“return to clinic formultipleappointments in aseries”?Patient’sPID(PreferredDate)When rescheduling anappointment that has beencancelled by the patient,the PID used is:o Todayo Original PIDo Patient’s PID (PreferredDate)o Whenever the patientwalks in Using VistAaccess andverify codes;Using PIV cardand associatedPIN numberLogging into VSE requires:(Select all that apply)o Obtaining new accessand verify codeso Creating access andverify codeso Using VistA access andverify codeso Using PIV card andassociated PIN number TRUEThe Reports taballows users withthe required key togenerate variousreports. True orFalse ALL OFTHEABOVEWhen a scheduler needs todisposition an APPTRequest, which reasonoptions are listed?o Deatho Removed/No LongerNecessaryo Entered in Erroro Removed/Non-VA Careo All of the above TRUEA scheduler canschedule anappointmentfrom a consultrequest.True or False 

VSE Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A benefit of VSE, as a scheduler, is being able to: • View multiple clinic schedules at once o View all requests in a consolidated request list o Schedule appointments in less time o Schedule multiple appointments easily o Easily identified V
    All of the above
  2. What does the acronym SC stand for?
    Service Connected
  3. On the Tasks tab, a scheduler can search for a patient, edit a patient’s demographic information and schedule appointments. True or False
    TRUE
  4. Consult requests in VSE are based upon the consult orders that providers enter in CPRS. True or False
    TRUE
  5. Schedule View options include Clinic, Provider and Clinic Group. o True o False
    TRUE
  6. The Tasks tab includes which of the following? (select all that apply) o Request Management (RM) Grid o Clinic Schedules o Pending Appointments o Scheduler Activity o Special Needs/Preferences o Clinic Profiles
    Request Management (RM) Grid; Clinic Schedules; Pending Appointments; Special Needs/Preferences
  7. Special Needs and/or Preferences and Flags are saved & associated with a specific patient. A remark notes and/or comment is only associated with a specific request.
    True
  8. Audit activity reports show: • Number of appointments scheduled by a scheduler o Number of appointment requests a scheduler created o Total actions taken by the scheduler o All of the above
    ALL OF THE ABOVE
  9. The Systems tab allows users with the required key to designate privileged users, create clinic groups, and edit clinic names in VS GUI. True or False
    FALSE
  10. . A list of appointment requests including Appointment, Consult and Patient-Centered Scheduling is called the:
    Request Management (RM) Grid
  11. What is the purpose of VISTA Scheduling Enhancements?
    Improve the existing VISTA scheduling software and Veteran experience
  12. Upon check out the patient is given the option to make an appt on the spot or be reminded at a later date. This is called?
    Patient Centered scheduling or Recall
  13. A scheduler can search for a patient by searching the patient’s: (select all that apply) o Birthday o SSN o Last name followed by first name, separated by a comma o First and last initials followed by the last four digits of the SSN o First
    SSN; Last name followed by first name, separated by a comma; First initial of the last name and the last four digits of the SSN; Space bar + search to bring up the patient in focus in VistA or CPRS
  14. VSE displays information from across clinics and will alert a scheduler if he/she is trying to schedule an appointment at a time that conflicts with another appointment.
    TRUE
  15. The System tab allows managers to manage prohibited clinics by: o Changing the default provider o Editing the length of the appointment o Adding or removing privileged users o Changing the number of overbooks allowed
    Adding or removing privileged users
  16. When selecting a RTC Request to schedule, the Schedule Grid will auto-populate based on which date?
    Patient Indicated Date (PID) from the request
  17. Walk-in appointments must have a PID of today.
    TRUE
  18. Which of the following is NOT a request type in VSE? o VA Online Scheduling Request (VAOS) Request o APPT (Appointment) o CONS (Consult) o RTC (Return to Clinic)
    VA Online Scheduling Request (VAOS) Request
  19. What is the term described as a “return to clinic for multiple appointments in a series”?
    Multiple Return to Clinic (MRTC)
  20. When rescheduling an appointment that has been cancelled by the patient, the PID used is: o Today o Original PID o Patient’s PID (Preferred Date) o Whenever the patient walks in
    Patient’s PID (Preferred Date)
  21. Logging into VSE requires: (Select all that apply) o Obtaining new access and verify codes o Creating access and verify codes o Using VistA access and verify codes o Using PIV card and associated PIN number
    Using VistA access and verify codes; Using PIV card and associated PIN number
  22. The Reports tab allows users with the required key to generate various reports. True or False
    TRUE
  23. When a scheduler needs to disposition an APPT Request, which reason options are listed? o Death o Removed/No Longer Necessary o Entered in Error o Removed/Non-VA Care o All of the above
    ALL OF THE ABOVE
  24. A scheduler can schedule an appointment from a consult request. True or False
    TRUE