(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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On the Tasks tab, a scheduler can search for a patient, edit a patient’s demographic information and schedule appointments.
True or False
TRUE
Upon check out the patient is given the option to make an appt on the spot or be reminded at a later date. This is called?
Patient Centered scheduling or Recall
. A list of appointment requests including Appointment, Consult and Patient-Centered Scheduling is called the:
Request Management (RM) Grid
A scheduler can search for a patient by searching the patient’s: (select all that apply)
o Birthday
o SSN
o Last name followed by first name, separated by a comma
o First and last initials followed by the last four digits of the SSN
o First
SSN; Last name followed by first name, separated by a comma; First initial of the last name and the last four digits of the SSN; Space bar + search to bring up the patient in focus in VistA or CPRS
Special Needs and/or Preferences and Flags are saved & associated with a specific patient. A remark notes and/or comment is only associated with a specific request.
True
When rescheduling an appointment that has been cancelled by the patient, the PID used is:
o Today
o Original PID
o Patient’s PID (Preferred Date)
o Whenever the patient walks in
Patient’s PID (Preferred Date)
VSE displays information from across clinics and will alert a scheduler if he/she is trying to schedule an appointment at a time that conflicts with another appointment.
TRUE
The Systems tab allows users with the required key to designate privileged users, create clinic groups, and edit clinic names in VS GUI. True or False
FALSE
A scheduler can schedule an appointment from a consult request.
True or False
TRUE
A benefit of VSE, as a scheduler, is being able to:
• View multiple clinic schedules at once
o View all requests in a consolidated request list
o Schedule appointments in less time
o Schedule multiple appointments easily
o Easily identified V
All of the above
Walk-in appointments must have a PID of today.
TRUE
What does the acronym SC stand for?
Service Connected
Audit activity reports show:
• Number of appointments scheduled by a scheduler
o Number of appointment requests a scheduler created
o Total actions taken by the scheduler
o All of the above
ALL OF THE ABOVE
Which of the following is NOT a request type in VSE?
o VA Online Scheduling Request (VAOS) Request
o APPT (Appointment)
o CONS (Consult)
o RTC (Return to Clinic)
VA Online Scheduling Request (VAOS) Request
Consult requests in VSE are based upon the consult orders that providers enter in CPRS. True or False
TRUE
When a scheduler needs to disposition an APPT Request, which reason options are listed?
o Death
o Removed/No Longer Necessary
o Entered in Error
o Removed/Non-VA Care
o All of the above
ALL OF THE ABOVE
The Tasks tab includes which of the following? (select all that apply)
o Request Management (RM) Grid
o Clinic Schedules
o Pending Appointments
o Scheduler Activity
o Special Needs/Preferences
o Clinic Profiles
Request Management (RM) Grid; Clinic Schedules; Pending Appointments; Special Needs/Preferences
The Reports tab allows users with the required key to generate various reports. True or False
TRUE
What is the purpose of VISTA Scheduling Enhancements?
Improve the existing VISTA scheduling software and Veteran experience
Schedule View options include Clinic, Provider and Clinic Group.
o True
o False
TRUE
When selecting a RTC Request to schedule, the Schedule Grid will auto-populate based on which date?
Patient Indicated Date (PID) from the request
Logging into VSE requires: (Select all that apply)
o Obtaining new access and verify codes
o Creating access and verify codes
o Using VistA access and verify codes
o Using PIV card and associated PIN number
Using VistA access and verify codes; Using PIV card and associated PIN number
The System tab allows managers to manage prohibited clinics by:
o Changing the default provider
o Editing the length of the appointment
o Adding or removing privileged users
o Changing the number of overbooks allowed
Adding or removing privileged users
What is the term described as a “return to clinic for multiple appointments in a series”?
Multiple Return to Clinic (MRTC)
