BUGReceivedThankyou frommemberChattransferHappymemberNeedSalesforceinfoCreatedticket forTESMembersname isKarenFiledfeedbackCasethat endsin 6LimitedListing /Basic JobProvisioningcase whereemail is nottied to LIaccountCaseends in2Casestartswith CCreateSeniorServiceTaskMembersays "Fixthis now"ReroutelanguagecaseHandledtwo chatsat a timeNotenoughinformationMemberprovidesscreenshotReceiveda smileyface/emojiBourneUpsetmemberTransfercase toMSRPostresolutionfollow upProvisioningCaseStrategicWorkedat least15 casesTroubleshootCCCMembercalls youby nameBUGReceivedThankyou frommemberChattransferHappymemberNeedSalesforceinfoCreatedticket forTESMembersname isKarenFiledfeedbackCasethat endsin 6LimitedListing /Basic JobProvisioningcase whereemail is nottied to LIaccountCaseends in2Casestartswith CCreateSeniorServiceTaskMembersays "Fixthis now"ReroutelanguagecaseHandledtwo chatsat a timeNotenoughinformationMemberprovidesscreenshotReceiveda smileyface/emojiBourneUpsetmemberTransfercase toMSRPostresolutionfollow upProvisioningCaseStrategicWorkedat least15 casesTroubleshootCCCMembercalls youby name

LTS Drive-In Case Games - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BUG
  2. Received Thank you from member
  3. Chat transfer
  4. Happy member
  5. Need Salesforce info
  6. Created ticket for TES
  7. Members name is Karen
  8. Filed feedback
  9. Case that ends in 6
  10. Limited Listing / Basic Job
  11. Provisioning case where email is not tied to LI account
  12. Case ends in 2
  13. Case starts with C
  14. Create Senior Service Task
  15. Member says "Fix this now"
  16. Reroute language case
  17. Handled two chats at a time
  18. Not enough information
  19. Member provides screenshot
  20. Received a smiley face/emoji
  21. Bourne
  22. Upset member
  23. Transfer case to MSR
  24. Post resolution follow up
  25. Provisioning Case
  26. Strategic
  27. Worked at least 15 cases
  28. Troubleshoot CCC
  29. Member calls you by name