LimitedListing /Basic JobWorkedat least15 casesTroubleshootCCCCreatedticket forTESMemberprovidesscreenshotChattransferReceiveda smileyface/emojiMembersname isKarenBourneNotenoughinformationCaseends in2StrategicReceivedThankyou frommemberMembercalls youby nameTransfercase toMSRPostresolutionfollow upReroutelanguagecaseProvisioningCaseHandledtwo chatsat a timeCasestartswith CBUGCreateSeniorServiceTaskProvisioningcase whereemail is nottied to LIaccountMembersays "Fixthis now"FiledfeedbackUpsetmemberCasethat endsin 6HappymemberNeedSalesforceinfoLimitedListing /Basic JobWorkedat least15 casesTroubleshootCCCCreatedticket forTESMemberprovidesscreenshotChattransferReceiveda smileyface/emojiMembersname isKarenBourneNotenoughinformationCaseends in2StrategicReceivedThankyou frommemberMembercalls youby nameTransfercase toMSRPostresolutionfollow upReroutelanguagecaseProvisioningCaseHandledtwo chatsat a timeCasestartswith CBUGCreateSeniorServiceTaskProvisioningcase whereemail is nottied to LIaccountMembersays "Fixthis now"FiledfeedbackUpsetmemberCasethat endsin 6HappymemberNeedSalesforceinfo

LTS Drive-In Case Games - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Limited Listing / Basic Job
  2. Worked at least 15 cases
  3. Troubleshoot CCC
  4. Created ticket for TES
  5. Member provides screenshot
  6. Chat transfer
  7. Received a smiley face/emoji
  8. Members name is Karen
  9. Bourne
  10. Not enough information
  11. Case ends in 2
  12. Strategic
  13. Received Thank you from member
  14. Member calls you by name
  15. Transfer case to MSR
  16. Post resolution follow up
  17. Reroute language case
  18. Provisioning Case
  19. Handled two chats at a time
  20. Case starts with C
  21. BUG
  22. Create Senior Service Task
  23. Provisioning case where email is not tied to LI account
  24. Member says "Fix this now"
  25. Filed feedback
  26. Upset member
  27. Case that ends in 6
  28. Happy member
  29. Need Salesforce info