(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Upset member
Member provides screenshot
Happy member
Case starts with C
Received Thank you from member
Worked at least 15 cases
Not enough information
Limited Listing / Basic Job
Member calls you by name
Provisioning Case
Member says "Fix this now"
Members name is Karen
BUG
Handled two chats at a time
Received a smiley face/emoji
Case that ends in 6
Created ticket for TES
Strategic
Reroute language case
Post resolution follow up
Need Salesforce info
Bourne
Create Senior Service Task
Transfer case to MSR
Chat transfer
Filed feedback
Provisioning case where email is not tied to LI account
