BUGCasethat endsin 6NeedSalesforceinfoBourneTransfercase toMSRMembercalls youby nameCreateSeniorServiceTaskLimitedListing /Basic JobMembersays "Fixthis now"Createdticket forTESFiledfeedbackHappymemberStrategicTroubleshootCCCMemberprovidesscreenshotProvisioningcase whereemail is nottied to LIaccountPostresolutionfollow upCaseends in2Receiveda smileyface/emojiMembersname isKarenWorkedat least15 casesNotenoughinformationCasestartswith CHandledtwo chatsat a timeProvisioningCaseReceivedThankyou frommemberUpsetmemberReroutelanguagecaseChattransferBUGCasethat endsin 6NeedSalesforceinfoBourneTransfercase toMSRMembercalls youby nameCreateSeniorServiceTaskLimitedListing /Basic JobMembersays "Fixthis now"Createdticket forTESFiledfeedbackHappymemberStrategicTroubleshootCCCMemberprovidesscreenshotProvisioningcase whereemail is nottied to LIaccountPostresolutionfollow upCaseends in2Receiveda smileyface/emojiMembersname isKarenWorkedat least15 casesNotenoughinformationCasestartswith CHandledtwo chatsat a timeProvisioningCaseReceivedThankyou frommemberUpsetmemberReroutelanguagecaseChattransfer

LTS Drive-In Case Games - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. BUG
  2. Case that ends in 6
  3. Need Salesforce info
  4. Bourne
  5. Transfer case to MSR
  6. Member calls you by name
  7. Create Senior Service Task
  8. Limited Listing / Basic Job
  9. Member says "Fix this now"
  10. Created ticket for TES
  11. Filed feedback
  12. Happy member
  13. Strategic
  14. Troubleshoot CCC
  15. Member provides screenshot
  16. Provisioning case where email is not tied to LI account
  17. Post resolution follow up
  18. Case ends in 2
  19. Received a smiley face/emoji
  20. Members name is Karen
  21. Worked at least 15 cases
  22. Not enough information
  23. Case starts with C
  24. Handled two chats at a time
  25. Provisioning Case
  26. Received Thank you from member
  27. Upset member
  28. Reroute language case
  29. Chat transfer