StrategicTransfercase toMSRUpsetmemberCasestartswith CLimitedListing /Basic JobTroubleshootCCCNeedSalesforceinfoCasethat endsin 6ProvisioningCaseHappymemberCreateSeniorServiceTaskBourneWorkedat least15 casesMemberprovidesscreenshotMembersname isKarenPostresolutionfollow upMembercalls youby nameCreatedticket forTESMembersays "Fixthis now"ReceivedThankyou frommemberHandledtwo chatsat a timeCaseends in2NotenoughinformationReceiveda smileyface/emojiFiledfeedbackReroutelanguagecaseBUGProvisioningcase whereemail is nottied to LIaccountChattransferStrategicTransfercase toMSRUpsetmemberCasestartswith CLimitedListing /Basic JobTroubleshootCCCNeedSalesforceinfoCasethat endsin 6ProvisioningCaseHappymemberCreateSeniorServiceTaskBourneWorkedat least15 casesMemberprovidesscreenshotMembersname isKarenPostresolutionfollow upMembercalls youby nameCreatedticket forTESMembersays "Fixthis now"ReceivedThankyou frommemberHandledtwo chatsat a timeCaseends in2NotenoughinformationReceiveda smileyface/emojiFiledfeedbackReroutelanguagecaseBUGProvisioningcase whereemail is nottied to LIaccountChattransfer

LTS Drive-In Case Games - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Strategic
  2. Transfer case to MSR
  3. Upset member
  4. Case starts with C
  5. Limited Listing / Basic Job
  6. Troubleshoot CCC
  7. Need Salesforce info
  8. Case that ends in 6
  9. Provisioning Case
  10. Happy member
  11. Create Senior Service Task
  12. Bourne
  13. Worked at least 15 cases
  14. Member provides screenshot
  15. Members name is Karen
  16. Post resolution follow up
  17. Member calls you by name
  18. Created ticket for TES
  19. Member says "Fix this now"
  20. Received Thank you from member
  21. Handled two chats at a time
  22. Case ends in 2
  23. Not enough information
  24. Received a smiley face/emoji
  25. Filed feedback
  26. Reroute language case
  27. BUG
  28. Provisioning case where email is not tied to LI account
  29. Chat transfer