(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Reroute language case
Post resolution follow up
Bourne
Handled two chats at a time
Filed feedback
Need Salesforce info
Member says "Fix this now"
BUG
Case ends in 2
Case starts with C
Chat transfer
Upset member
Create Senior Service Task
Member calls you by name
Received Thank you from member
Received a smiley face/emoji
Happy member
Limited Listing / Basic Job
Not enough information
Created ticket for TES
Case that ends in 6
Members name is Karen
Provisioning case where email is not tied to LI account