ProvisioningCaseFiledfeedbackMembersays "Fixthis now"Createdticket forTESWorkedat least15 casesHandledtwo chatsat a timeMembercalls youby nameNotenoughinformationStrategicNeedSalesforceinfoLimitedListing /Basic JobProvisioningcase whereemail is nottied to LIaccountMemberprovidesscreenshotCasestartswith CCaseends in2TroubleshootCCCReceiveda smileyface/emojiBourneHappymemberReroutelanguagecaseUpsetmemberCreateSeniorServiceTaskCasethat endsin 6Postresolutionfollow upBUGTransfercase toMSRMembersname isKarenChattransferReceivedThankyou frommemberProvisioningCaseFiledfeedbackMembersays "Fixthis now"Createdticket forTESWorkedat least15 casesHandledtwo chatsat a timeMembercalls youby nameNotenoughinformationStrategicNeedSalesforceinfoLimitedListing /Basic JobProvisioningcase whereemail is nottied to LIaccountMemberprovidesscreenshotCasestartswith CCaseends in2TroubleshootCCCReceiveda smileyface/emojiBourneHappymemberReroutelanguagecaseUpsetmemberCreateSeniorServiceTaskCasethat endsin 6Postresolutionfollow upBUGTransfercase toMSRMembersname isKarenChattransferReceivedThankyou frommember

LTS Drive-In Case Games - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provisioning Case
  2. Filed feedback
  3. Member says "Fix this now"
  4. Created ticket for TES
  5. Worked at least 15 cases
  6. Handled two chats at a time
  7. Member calls you by name
  8. Not enough information
  9. Strategic
  10. Need Salesforce info
  11. Limited Listing / Basic Job
  12. Provisioning case where email is not tied to LI account
  13. Member provides screenshot
  14. Case starts with C
  15. Case ends in 2
  16. Troubleshoot CCC
  17. Received a smiley face/emoji
  18. Bourne
  19. Happy member
  20. Reroute language case
  21. Upset member
  22. Create Senior Service Task
  23. Case that ends in 6
  24. Post resolution follow up
  25. BUG
  26. Transfer case to MSR
  27. Members name is Karen
  28. Chat transfer
  29. Received Thank you from member