Casestartswith CReroutelanguagecaseBUGMembercalls youby nameMemberprovidesscreenshotMembersays "Fixthis now"HappymemberWorkedat least15 casesCreateSeniorServiceTaskReceiveda smileyface/emojiReceivedThankyou frommemberCreatedticket forTESLimitedListing /Basic JobStrategicNeedSalesforceinfoMembersname isKarenUpsetmemberProvisioningCasePostresolutionfollow upChattransferCaseends in2Handledtwo chatsat a timeBourneCasethat endsin 6Transfercase toMSRNotenoughinformationProvisioningcase whereemail is nottied to LIaccountFiledfeedbackTroubleshootCCCCasestartswith CReroutelanguagecaseBUGMembercalls youby nameMemberprovidesscreenshotMembersays "Fixthis now"HappymemberWorkedat least15 casesCreateSeniorServiceTaskReceiveda smileyface/emojiReceivedThankyou frommemberCreatedticket forTESLimitedListing /Basic JobStrategicNeedSalesforceinfoMembersname isKarenUpsetmemberProvisioningCasePostresolutionfollow upChattransferCaseends in2Handledtwo chatsat a timeBourneCasethat endsin 6Transfercase toMSRNotenoughinformationProvisioningcase whereemail is nottied to LIaccountFiledfeedbackTroubleshootCCC

LTS Drive-In Case Games - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Case starts with C
  2. Reroute language case
  3. BUG
  4. Member calls you by name
  5. Member provides screenshot
  6. Member says "Fix this now"
  7. Happy member
  8. Worked at least 15 cases
  9. Create Senior Service Task
  10. Received a smiley face/emoji
  11. Received Thank you from member
  12. Created ticket for TES
  13. Limited Listing / Basic Job
  14. Strategic
  15. Need Salesforce info
  16. Members name is Karen
  17. Upset member
  18. Provisioning Case
  19. Post resolution follow up
  20. Chat transfer
  21. Case ends in 2
  22. Handled two chats at a time
  23. Bourne
  24. Case that ends in 6
  25. Transfer case to MSR
  26. Not enough information
  27. Provisioning case where email is not tied to LI account
  28. Filed feedback
  29. Troubleshoot CCC