(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Upset member
Received Thank you from member
Not enough information
Post resolution follow up
Member says "Fix this now"
Case ends in 2
Need Salesforce info
Case that ends in 6
BUG
Received a smiley face/emoji
Reroute language case
Case starts with C
Worked at least 15 cases
Member provides screenshot
Provisioning Case
Handled two chats at a time
Filed feedback
Create Senior Service Task
Strategic
Chat transfer
Transfer case to MSR
Provisioning case where email is not tied to LI account
