ReroutelanguagecasePostresolutionfollow upBourneHandledtwo chatsat a timeFiledfeedbackNeedSalesforceinfoMembersays "Fixthis now"BUGCaseends in2Casestartswith CChattransferUpsetmemberCreateSeniorServiceTaskMembercalls youby nameReceivedThankyou frommemberReceiveda smileyface/emojiHappymemberLimitedListing /Basic JobNotenoughinformationCreatedticket forTESCasethat endsin 6Membersname isKarenProvisioningcase whereemail is nottied to LIaccountStrategicProvisioningCaseTroubleshootCCCTransfercase toMSRWorkedat least15 casesMemberprovidesscreenshotReroutelanguagecasePostresolutionfollow upBourneHandledtwo chatsat a timeFiledfeedbackNeedSalesforceinfoMembersays "Fixthis now"BUGCaseends in2Casestartswith CChattransferUpsetmemberCreateSeniorServiceTaskMembercalls youby nameReceivedThankyou frommemberReceiveda smileyface/emojiHappymemberLimitedListing /Basic JobNotenoughinformationCreatedticket forTESCasethat endsin 6Membersname isKarenProvisioningcase whereemail is nottied to LIaccountStrategicProvisioningCaseTroubleshootCCCTransfercase toMSRWorkedat least15 casesMemberprovidesscreenshot

LTS Drive-In Case Games - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reroute language case
  2. Post resolution follow up
  3. Bourne
  4. Handled two chats at a time
  5. Filed feedback
  6. Need Salesforce info
  7. Member says "Fix this now"
  8. BUG
  9. Case ends in 2
  10. Case starts with C
  11. Chat transfer
  12. Upset member
  13. Create Senior Service Task
  14. Member calls you by name
  15. Received Thank you from member
  16. Received a smiley face/emoji
  17. Happy member
  18. Limited Listing / Basic Job
  19. Not enough information
  20. Created ticket for TES
  21. Case that ends in 6
  22. Members name is Karen
  23. Provisioning case where email is not tied to LI account
  24. Strategic
  25. Provisioning Case
  26. Troubleshoot CCC
  27. Transfer case to MSR
  28. Worked at least 15 cases
  29. Member provides screenshot