(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Strategic
Received thank you from member
Provisioning case
Need Salesforce info
Post resolution follow up
Case that ends in 6
Upset member
Received a smiley face/emoji
Chat transfer
Case ends in 12
Members name is Karen
Handled two chats at a time
Created ticket for TES
Member calls you by name
Filed feedback
Member provides screenshot
Not enough information
Limited Listing/ Basic Job
Provisioning case where email is not tied to LI account
