Comparesus toAmazon“It won’t letme hold atlocation.”They justdidn’t click it“Call me onmy cell.”-or-“Call meback.”“I’ve NEVERhad aproblem withB&H beforethis!”Ask tospeak withManager, notSupervisorAccuse youof ruining abirthday/holidayThreatensyour job“Your customerservice used tobe so good. Idon’t know whathappened.”Outrageoverrestockingfees“Cancelmy order!”It’s alreadyshipped“I can justget it fromAdorama.”Item is BKO“Why can’tyou ship ittoday? Ineed it.”“I’m going totell everyonenot to shophere.”“This willkeepme fromusing B&H inthe future.”“I want to makea return.”Order is severalmonths oldAsk for asupervisorwhen you givethem ananswer theydon’t likeSwearsat youAsk youto changethe invoice(AKA fraud)They need Orgsales“They’re takingtoo long toreply!”“I know it’s notyour fault.”They keepacting like it is“I’ve spentthousandsof dollarshere.”Their item isbackordered.“It didn’t saythat before!”Yelling/AllcapsAsk yousomethingyou’vealreadyanswered“Are youkiddingme?”Placedorder tothe wrongaddressComparesus toAmazon“It won’t letme hold atlocation.”They justdidn’t click it“Call me onmy cell.”-or-“Call meback.”“I’ve NEVERhad aproblem withB&H beforethis!”Ask tospeak withManager, notSupervisorAccuse youof ruining abirthday/holidayThreatensyour job“Your customerservice used tobe so good. Idon’t know whathappened.”Outrageoverrestockingfees“Cancelmy order!”It’s alreadyshipped“I can justget it fromAdorama.”Item is BKO“Why can’tyou ship ittoday? Ineed it.”“I’m going totell everyonenot to shophere.”“This willkeepme fromusing B&H inthe future.”“I want to makea return.”Order is severalmonths oldAsk for asupervisorwhen you givethem ananswer theydon’t likeSwearsat youAsk youto changethe invoice(AKA fraud)They need Orgsales“They’re takingtoo long toreply!”“I know it’s notyour fault.”They keepacting like it is“I’ve spentthousandsof dollarshere.”Their item isbackordered.“It didn’t saythat before!”Yelling/AllcapsAsk yousomethingyou’vealreadyanswered“Are youkiddingme?”Placedorder tothe wrongaddress

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compares us to Amazon
  2. “It won’t let me hold at location.” They just didn’t click it
  3. “Call me on my cell.” -or- “Call me back.”
  4. “I’ve NEVER had a problem with B&H before this!”
  5. Ask to speak with Manager, not Supervisor
  6. Accuse you of ruining a birthday/holiday
  7. Threatens your job
  8. “Your customer service used to be so good. I don’t know what happened.”
  9. Outrage over restocking fees
  10. “Cancel my order!” It’s already shipped
  11. “I can just get it from Adorama.”
  12. Item is BKO “Why can’t you ship it today? I need it.”
  13. “I’m going to tell everyone not to shop here.”
  14. “This will keep me from using B&H in the future.”
  15. “I want to make a return.” Order is several months old
  16. Ask for a supervisor when you give them an answer they don’t like
  17. Swears at you
  18. Ask you to change the invoice (AKA fraud)
  19. They need Org sales “They’re taking too long to reply!”
  20. “I know it’s not your fault.” They keep acting like it is
  21. “I’ve spent thousands of dollars here.”
  22. Their item is back ordered. “It didn’t say that before!”
  23. Yelling/All caps
  24. Ask you something you’ve already answered
  25. “Are you kidding me?”
  26. Placed order to the wrong address