Accuse youof ruining abirthday/holiday“I want to makea return.”Order is severalmonths oldPlacedorder tothe wrongaddressYelling/Allcaps“I can justget it fromAdorama.”Their item isbackordered.“It didn’t saythat before!”“I’m going totell everyonenot to shophere.”“I know it’s notyour fault.”They keepacting like it isComparesus toAmazonSwearsat you“I’ve NEVERhad aproblem withB&H beforethis!”“Are youkiddingme?”Ask youto changethe invoice(AKA fraud)Ask tospeak withManager, notSupervisorOutrageoverrestockingfeesThey need Orgsales“They’re takingtoo long toreply!”Threatensyour job“This willkeepme fromusing B&H inthe future.”Ask for asupervisorwhen you givethem ananswer theydon’t like“I’ve spentthousandsof dollarshere.”“It won’t letme hold atlocation.”They justdidn’t click it“Your customerservice used tobe so good. Idon’t know whathappened.”“Call me onmy cell.”-or-“Call meback.”Ask yousomethingyou’vealreadyansweredItem is BKO“Why can’tyou ship ittoday? Ineed it.”“Cancelmy order!”It’s alreadyshippedAccuse youof ruining abirthday/holiday“I want to makea return.”Order is severalmonths oldPlacedorder tothe wrongaddressYelling/Allcaps“I can justget it fromAdorama.”Their item isbackordered.“It didn’t saythat before!”“I’m going totell everyonenot to shophere.”“I know it’s notyour fault.”They keepacting like it isComparesus toAmazonSwearsat you“I’ve NEVERhad aproblem withB&H beforethis!”“Are youkiddingme?”Ask youto changethe invoice(AKA fraud)Ask tospeak withManager, notSupervisorOutrageoverrestockingfeesThey need Orgsales“They’re takingtoo long toreply!”Threatensyour job“This willkeepme fromusing B&H inthe future.”Ask for asupervisorwhen you givethem ananswer theydon’t like“I’ve spentthousandsof dollarshere.”“It won’t letme hold atlocation.”They justdidn’t click it“Your customerservice used tobe so good. Idon’t know whathappened.”“Call me onmy cell.”-or-“Call meback.”Ask yousomethingyou’vealreadyansweredItem is BKO“Why can’tyou ship ittoday? Ineed it.”“Cancelmy order!”It’s alreadyshipped

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accuse you of ruining a birthday/holiday
  2. “I want to make a return.” Order is several months old
  3. Placed order to the wrong address
  4. Yelling/All caps
  5. “I can just get it from Adorama.”
  6. Their item is back ordered. “It didn’t say that before!”
  7. “I’m going to tell everyone not to shop here.”
  8. “I know it’s not your fault.” They keep acting like it is
  9. Compares us to Amazon
  10. Swears at you
  11. “I’ve NEVER had a problem with B&H before this!”
  12. “Are you kidding me?”
  13. Ask you to change the invoice (AKA fraud)
  14. Ask to speak with Manager, not Supervisor
  15. Outrage over restocking fees
  16. They need Org sales “They’re taking too long to reply!”
  17. Threatens your job
  18. “This will keep me from using B&H in the future.”
  19. Ask for a supervisor when you give them an answer they don’t like
  20. “I’ve spent thousands of dollars here.”
  21. “It won’t let me hold at location.” They just didn’t click it
  22. “Your customer service used to be so good. I don’t know what happened.”
  23. “Call me on my cell.” -or- “Call me back.”
  24. Ask you something you’ve already answered
  25. Item is BKO “Why can’t you ship it today? I need it.”
  26. “Cancel my order!” It’s already shipped