Accuse youof ruining abirthday/holidayItem is BKO“Why can’tyou ship ittoday? Ineed it.”“Cancelmy order!”It’s alreadyshippedYelling/AllcapsThreatensyour job“I can justget it fromAdorama.”“I’ve NEVERhad aproblem withB&H beforethis!”“It won’t letme hold atlocation.”They justdidn’t click itComparesus toAmazonSwearsat you“I’ve spentthousandsof dollarshere.”Placedorder tothe wrongaddress“Call me onmy cell.”-or-“Call meback.”They need Orgsales“They’re takingtoo long toreply!”Ask tospeak withManager, notSupervisorAsk for asupervisorwhen you givethem ananswer theydon’t likeAsk youto changethe invoice(AKA fraud)“I want to makea return.”Order is severalmonths oldAsk yousomethingyou’vealreadyansweredOutrageoverrestockingfees“Are youkiddingme?”“I’m going totell everyonenot to shophere.”“This willkeepme fromusing B&H inthe future.”“I know it’s notyour fault.”They keepacting like it is“Your customerservice used tobe so good. Idon’t know whathappened.”Their item isbackordered.“It didn’t saythat before!”Accuse youof ruining abirthday/holidayItem is BKO“Why can’tyou ship ittoday? Ineed it.”“Cancelmy order!”It’s alreadyshippedYelling/AllcapsThreatensyour job“I can justget it fromAdorama.”“I’ve NEVERhad aproblem withB&H beforethis!”“It won’t letme hold atlocation.”They justdidn’t click itComparesus toAmazonSwearsat you“I’ve spentthousandsof dollarshere.”Placedorder tothe wrongaddress“Call me onmy cell.”-or-“Call meback.”They need Orgsales“They’re takingtoo long toreply!”Ask tospeak withManager, notSupervisorAsk for asupervisorwhen you givethem ananswer theydon’t likeAsk youto changethe invoice(AKA fraud)“I want to makea return.”Order is severalmonths oldAsk yousomethingyou’vealreadyansweredOutrageoverrestockingfees“Are youkiddingme?”“I’m going totell everyonenot to shophere.”“This willkeepme fromusing B&H inthe future.”“I know it’s notyour fault.”They keepacting like it is“Your customerservice used tobe so good. Idon’t know whathappened.”Their item isbackordered.“It didn’t saythat before!”

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accuse you of ruining a birthday/holiday
  2. Item is BKO “Why can’t you ship it today? I need it.”
  3. “Cancel my order!” It’s already shipped
  4. Yelling/All caps
  5. Threatens your job
  6. “I can just get it from Adorama.”
  7. “I’ve NEVER had a problem with B&H before this!”
  8. “It won’t let me hold at location.” They just didn’t click it
  9. Compares us to Amazon
  10. Swears at you
  11. “I’ve spent thousands of dollars here.”
  12. Placed order to the wrong address
  13. “Call me on my cell.” -or- “Call me back.”
  14. They need Org sales “They’re taking too long to reply!”
  15. Ask to speak with Manager, not Supervisor
  16. Ask for a supervisor when you give them an answer they don’t like
  17. Ask you to change the invoice (AKA fraud)
  18. “I want to make a return.” Order is several months old
  19. Ask you something you’ve already answered
  20. Outrage over restocking fees
  21. “Are you kidding me?”
  22. “I’m going to tell everyone not to shop here.”
  23. “This will keep me from using B&H in the future.”
  24. “I know it’s not your fault.” They keep acting like it is
  25. “Your customer service used to be so good. I don’t know what happened.”
  26. Their item is back ordered. “It didn’t say that before!”