Threatensyour job“I’m going totell everyonenot to shophere.”“I know it’s notyour fault.”They keepacting like it isComparesus toAmazonAsk youto changethe invoice(AKA fraud)Their item isbackordered.“It didn’t saythat before!”“Are youkiddingme?”Ask tospeak withManager, notSupervisorAsk for asupervisorwhen you givethem ananswer theydon’t like“I’ve NEVERhad aproblem withB&H beforethis!”Outrageoverrestockingfees“This willkeepme fromusing B&H inthe future.”Swearsat you“I want to makea return.”Order is severalmonths old“Call me onmy cell.”-or-“Call meback.”“Your customerservice used tobe so good. Idon’t know whathappened.”Item is BKO“Why can’tyou ship ittoday? Ineed it.”They need Orgsales“They’re takingtoo long toreply!”Yelling/AllcapsPlacedorder tothe wrongaddress“It won’t letme hold atlocation.”They justdidn’t click itAccuse youof ruining abirthday/holiday“I can justget it fromAdorama.”“Cancelmy order!”It’s alreadyshippedAsk yousomethingyou’vealreadyanswered“I’ve spentthousandsof dollarshere.”Threatensyour job“I’m going totell everyonenot to shophere.”“I know it’s notyour fault.”They keepacting like it isComparesus toAmazonAsk youto changethe invoice(AKA fraud)Their item isbackordered.“It didn’t saythat before!”“Are youkiddingme?”Ask tospeak withManager, notSupervisorAsk for asupervisorwhen you givethem ananswer theydon’t like“I’ve NEVERhad aproblem withB&H beforethis!”Outrageoverrestockingfees“This willkeepme fromusing B&H inthe future.”Swearsat you“I want to makea return.”Order is severalmonths old“Call me onmy cell.”-or-“Call meback.”“Your customerservice used tobe so good. Idon’t know whathappened.”Item is BKO“Why can’tyou ship ittoday? Ineed it.”They need Orgsales“They’re takingtoo long toreply!”Yelling/AllcapsPlacedorder tothe wrongaddress“It won’t letme hold atlocation.”They justdidn’t click itAccuse youof ruining abirthday/holiday“I can justget it fromAdorama.”“Cancelmy order!”It’s alreadyshippedAsk yousomethingyou’vealreadyanswered“I’ve spentthousandsof dollarshere.”

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Threatens your job
  2. “I’m going to tell everyone not to shop here.”
  3. “I know it’s not your fault.” They keep acting like it is
  4. Compares us to Amazon
  5. Ask you to change the invoice (AKA fraud)
  6. Their item is back ordered. “It didn’t say that before!”
  7. “Are you kidding me?”
  8. Ask to speak with Manager, not Supervisor
  9. Ask for a supervisor when you give them an answer they don’t like
  10. “I’ve NEVER had a problem with B&H before this!”
  11. Outrage over restocking fees
  12. “This will keep me from using B&H in the future.”
  13. Swears at you
  14. “I want to make a return.” Order is several months old
  15. “Call me on my cell.” -or- “Call me back.”
  16. “Your customer service used to be so good. I don’t know what happened.”
  17. Item is BKO “Why can’t you ship it today? I need it.”
  18. They need Org sales “They’re taking too long to reply!”
  19. Yelling/All caps
  20. Placed order to the wrong address
  21. “It won’t let me hold at location.” They just didn’t click it
  22. Accuse you of ruining a birthday/holiday
  23. “I can just get it from Adorama.”
  24. “Cancel my order!” It’s already shipped
  25. Ask you something you’ve already answered
  26. “I’ve spent thousands of dollars here.”