Comparesus toAmazon“I know it’s notyour fault.”They keepacting like it is“Your customerservice used tobe so good. Idon’t know whathappened.”Ask yousomethingyou’vealreadyansweredItem is BKO“Why can’tyou ship ittoday? Ineed it.”Placedorder tothe wrongaddress“I’ve NEVERhad aproblem withB&H beforethis!”Swearsat youThey need Orgsales“They’re takingtoo long toreply!”Outrageoverrestockingfees“I can justget it fromAdorama.”Ask tospeak withManager, notSupervisor“It won’t letme hold atlocation.”They justdidn’t click itAccuse youof ruining abirthday/holiday“This willkeepme fromusing B&H inthe future.”Ask youto changethe invoice(AKA fraud)Yelling/Allcaps“I’ve spentthousandsof dollarshere.”“I’m going totell everyonenot to shophere.”Their item isbackordered.“It didn’t saythat before!”Ask for asupervisorwhen you givethem ananswer theydon’t like“Are youkiddingme?”“I want to makea return.”Order is severalmonths old“Call me onmy cell.”-or-“Call meback.”“Cancelmy order!”It’s alreadyshippedThreatensyour jobComparesus toAmazon“I know it’s notyour fault.”They keepacting like it is“Your customerservice used tobe so good. Idon’t know whathappened.”Ask yousomethingyou’vealreadyansweredItem is BKO“Why can’tyou ship ittoday? Ineed it.”Placedorder tothe wrongaddress“I’ve NEVERhad aproblem withB&H beforethis!”Swearsat youThey need Orgsales“They’re takingtoo long toreply!”Outrageoverrestockingfees“I can justget it fromAdorama.”Ask tospeak withManager, notSupervisor“It won’t letme hold atlocation.”They justdidn’t click itAccuse youof ruining abirthday/holiday“This willkeepme fromusing B&H inthe future.”Ask youto changethe invoice(AKA fraud)Yelling/Allcaps“I’ve spentthousandsof dollarshere.”“I’m going totell everyonenot to shophere.”Their item isbackordered.“It didn’t saythat before!”Ask for asupervisorwhen you givethem ananswer theydon’t like“Are youkiddingme?”“I want to makea return.”Order is severalmonths old“Call me onmy cell.”-or-“Call meback.”“Cancelmy order!”It’s alreadyshippedThreatensyour job

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compares us to Amazon
  2. “I know it’s not your fault.” They keep acting like it is
  3. “Your customer service used to be so good. I don’t know what happened.”
  4. Ask you something you’ve already answered
  5. Item is BKO “Why can’t you ship it today? I need it.”
  6. Placed order to the wrong address
  7. “I’ve NEVER had a problem with B&H before this!”
  8. Swears at you
  9. They need Org sales “They’re taking too long to reply!”
  10. Outrage over restocking fees
  11. “I can just get it from Adorama.”
  12. Ask to speak with Manager, not Supervisor
  13. “It won’t let me hold at location.” They just didn’t click it
  14. Accuse you of ruining a birthday/holiday
  15. “This will keep me from using B&H in the future.”
  16. Ask you to change the invoice (AKA fraud)
  17. Yelling/All caps
  18. “I’ve spent thousands of dollars here.”
  19. “I’m going to tell everyone not to shop here.”
  20. Their item is back ordered. “It didn’t say that before!”
  21. Ask for a supervisor when you give them an answer they don’t like
  22. “Are you kidding me?”
  23. “I want to make a return.” Order is several months old
  24. “Call me on my cell.” -or- “Call me back.”
  25. “Cancel my order!” It’s already shipped
  26. Threatens your job