Threatensyour job“I can justget it fromAdorama.”Accuse youof ruining abirthday/holiday“I want to makea return.”Order is severalmonths old“Cancelmy order!”It’s alreadyshipped“It won’t letme hold atlocation.”They justdidn’t click itPlacedorder tothe wrongaddress“Are youkiddingme?”Ask tospeak withManager, notSupervisor“This willkeepme fromusing B&H inthe future.”Ask yousomethingyou’vealreadyansweredItem is BKO“Why can’tyou ship ittoday? Ineed it.”Ask for asupervisorwhen you givethem ananswer theydon’t like“I’ve spentthousandsof dollarshere.”They need Orgsales“They’re takingtoo long toreply!”Swearsat you“I know it’s notyour fault.”They keepacting like it isYelling/Allcaps“I’ve NEVERhad aproblem withB&H beforethis!”Their item isbackordered.“It didn’t saythat before!”“Your customerservice used tobe so good. Idon’t know whathappened.”Comparesus toAmazonAsk youto changethe invoice(AKA fraud)Outrageoverrestockingfees“Call me onmy cell.”-or-“Call meback.”“I’m going totell everyonenot to shophere.”Threatensyour job“I can justget it fromAdorama.”Accuse youof ruining abirthday/holiday“I want to makea return.”Order is severalmonths old“Cancelmy order!”It’s alreadyshipped“It won’t letme hold atlocation.”They justdidn’t click itPlacedorder tothe wrongaddress“Are youkiddingme?”Ask tospeak withManager, notSupervisor“This willkeepme fromusing B&H inthe future.”Ask yousomethingyou’vealreadyansweredItem is BKO“Why can’tyou ship ittoday? Ineed it.”Ask for asupervisorwhen you givethem ananswer theydon’t like“I’ve spentthousandsof dollarshere.”They need Orgsales“They’re takingtoo long toreply!”Swearsat you“I know it’s notyour fault.”They keepacting like it isYelling/Allcaps“I’ve NEVERhad aproblem withB&H beforethis!”Their item isbackordered.“It didn’t saythat before!”“Your customerservice used tobe so good. Idon’t know whathappened.”Comparesus toAmazonAsk youto changethe invoice(AKA fraud)Outrageoverrestockingfees“Call me onmy cell.”-or-“Call meback.”“I’m going totell everyonenot to shophere.”

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Threatens your job
  2. “I can just get it from Adorama.”
  3. Accuse you of ruining a birthday/holiday
  4. “I want to make a return.” Order is several months old
  5. “Cancel my order!” It’s already shipped
  6. “It won’t let me hold at location.” They just didn’t click it
  7. Placed order to the wrong address
  8. “Are you kidding me?”
  9. Ask to speak with Manager, not Supervisor
  10. “This will keep me from using B&H in the future.”
  11. Ask you something you’ve already answered
  12. Item is BKO “Why can’t you ship it today? I need it.”
  13. Ask for a supervisor when you give them an answer they don’t like
  14. “I’ve spent thousands of dollars here.”
  15. They need Org sales “They’re taking too long to reply!”
  16. Swears at you
  17. “I know it’s not your fault.” They keep acting like it is
  18. Yelling/All caps
  19. “I’ve NEVER had a problem with B&H before this!”
  20. Their item is back ordered. “It didn’t say that before!”
  21. “Your customer service used to be so good. I don’t know what happened.”
  22. Compares us to Amazon
  23. Ask you to change the invoice (AKA fraud)
  24. Outrage over restocking fees
  25. “Call me on my cell.” -or- “Call me back.”
  26. “I’m going to tell everyone not to shop here.”