Threatensyour jobThey need Orgsales“They’re takingtoo long toreply!”“Are youkiddingme?”“I want to makea return.”Order is severalmonths oldYelling/Allcaps“I’ve spentthousandsof dollarshere.”Ask yousomethingyou’vealreadyanswered“Cancelmy order!”It’s alreadyshippedSwearsat you“I’m going totell everyonenot to shophere.”“Your customerservice used tobe so good. Idon’t know whathappened.”“It won’t letme hold atlocation.”They justdidn’t click it“I can justget it fromAdorama.”Ask for asupervisorwhen you givethem ananswer theydon’t likeAsk youto changethe invoice(AKA fraud)Comparesus toAmazonTheir item isbackordered.“It didn’t saythat before!”Accuse youof ruining abirthday/holiday“Call me onmy cell.”-or-“Call meback.”“I know it’s notyour fault.”They keepacting like it isItem is BKO“Why can’tyou ship ittoday? Ineed it.”“I’ve NEVERhad aproblem withB&H beforethis!”Placedorder tothe wrongaddressOutrageoverrestockingfees“This willkeepme fromusing B&H inthe future.”Ask tospeak withManager, notSupervisorThreatensyour jobThey need Orgsales“They’re takingtoo long toreply!”“Are youkiddingme?”“I want to makea return.”Order is severalmonths oldYelling/Allcaps“I’ve spentthousandsof dollarshere.”Ask yousomethingyou’vealreadyanswered“Cancelmy order!”It’s alreadyshippedSwearsat you“I’m going totell everyonenot to shophere.”“Your customerservice used tobe so good. Idon’t know whathappened.”“It won’t letme hold atlocation.”They justdidn’t click it“I can justget it fromAdorama.”Ask for asupervisorwhen you givethem ananswer theydon’t likeAsk youto changethe invoice(AKA fraud)Comparesus toAmazonTheir item isbackordered.“It didn’t saythat before!”Accuse youof ruining abirthday/holiday“Call me onmy cell.”-or-“Call meback.”“I know it’s notyour fault.”They keepacting like it isItem is BKO“Why can’tyou ship ittoday? Ineed it.”“I’ve NEVERhad aproblem withB&H beforethis!”Placedorder tothe wrongaddressOutrageoverrestockingfees“This willkeepme fromusing B&H inthe future.”Ask tospeak withManager, notSupervisor

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Threatens your job
  2. They need Org sales “They’re taking too long to reply!”
  3. “Are you kidding me?”
  4. “I want to make a return.” Order is several months old
  5. Yelling/All caps
  6. “I’ve spent thousands of dollars here.”
  7. Ask you something you’ve already answered
  8. “Cancel my order!” It’s already shipped
  9. Swears at you
  10. “I’m going to tell everyone not to shop here.”
  11. “Your customer service used to be so good. I don’t know what happened.”
  12. “It won’t let me hold at location.” They just didn’t click it
  13. “I can just get it from Adorama.”
  14. Ask for a supervisor when you give them an answer they don’t like
  15. Ask you to change the invoice (AKA fraud)
  16. Compares us to Amazon
  17. Their item is back ordered. “It didn’t say that before!”
  18. Accuse you of ruining a birthday/holiday
  19. “Call me on my cell.” -or- “Call me back.”
  20. “I know it’s not your fault.” They keep acting like it is
  21. Item is BKO “Why can’t you ship it today? I need it.”
  22. “I’ve NEVER had a problem with B&H before this!”
  23. Placed order to the wrong address
  24. Outrage over restocking fees
  25. “This will keep me from using B&H in the future.”
  26. Ask to speak with Manager, not Supervisor