Outrageoverrestockingfees“Call me onmy cell.”-or-“Call meback.”Comparesus toAmazon“I’m going totell everyonenot to shophere.”Threatensyour jobAsk youto changethe invoice(AKA fraud)Ask tospeak withManager, notSupervisorYelling/AllcapsTheir item isbackordered.“It didn’t saythat before!”“Your customerservice used tobe so good. Idon’t know whathappened.”They need Orgsales“They’re takingtoo long toreply!”“Are youkiddingme?”“I know it’s notyour fault.”They keepacting like it is“This willkeepme fromusing B&H inthe future.”“It won’t letme hold atlocation.”They justdidn’t click itSwearsat youItem is BKO“Why can’tyou ship ittoday? Ineed it.”Ask yousomethingyou’vealreadyansweredAccuse youof ruining abirthday/holiday“I’ve spentthousandsof dollarshere.”“I can justget it fromAdorama.”Ask for asupervisorwhen you givethem ananswer theydon’t like“Cancelmy order!”It’s alreadyshippedPlacedorder tothe wrongaddress“I want to makea return.”Order is severalmonths old“I’ve NEVERhad aproblem withB&H beforethis!”Outrageoverrestockingfees“Call me onmy cell.”-or-“Call meback.”Comparesus toAmazon“I’m going totell everyonenot to shophere.”Threatensyour jobAsk youto changethe invoice(AKA fraud)Ask tospeak withManager, notSupervisorYelling/AllcapsTheir item isbackordered.“It didn’t saythat before!”“Your customerservice used tobe so good. Idon’t know whathappened.”They need Orgsales“They’re takingtoo long toreply!”“Are youkiddingme?”“I know it’s notyour fault.”They keepacting like it is“This willkeepme fromusing B&H inthe future.”“It won’t letme hold atlocation.”They justdidn’t click itSwearsat youItem is BKO“Why can’tyou ship ittoday? Ineed it.”Ask yousomethingyou’vealreadyansweredAccuse youof ruining abirthday/holiday“I’ve spentthousandsof dollarshere.”“I can justget it fromAdorama.”Ask for asupervisorwhen you givethem ananswer theydon’t like“Cancelmy order!”It’s alreadyshippedPlacedorder tothe wrongaddress“I want to makea return.”Order is severalmonths old“I’ve NEVERhad aproblem withB&H beforethis!”

Customer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outrage over restocking fees
  2. “Call me on my cell.” -or- “Call me back.”
  3. Compares us to Amazon
  4. “I’m going to tell everyone not to shop here.”
  5. Threatens your job
  6. Ask you to change the invoice (AKA fraud)
  7. Ask to speak with Manager, not Supervisor
  8. Yelling/All caps
  9. Their item is back ordered. “It didn’t say that before!”
  10. “Your customer service used to be so good. I don’t know what happened.”
  11. They need Org sales “They’re taking too long to reply!”
  12. “Are you kidding me?”
  13. “I know it’s not your fault.” They keep acting like it is
  14. “This will keep me from using B&H in the future.”
  15. “It won’t let me hold at location.” They just didn’t click it
  16. Swears at you
  17. Item is BKO “Why can’t you ship it today? I need it.”
  18. Ask you something you’ve already answered
  19. Accuse you of ruining a birthday/holiday
  20. “I’ve spent thousands of dollars here.”
  21. “I can just get it from Adorama.”
  22. Ask for a supervisor when you give them an answer they don’t like
  23. “Cancel my order!” It’s already shipped
  24. Placed order to the wrong address
  25. “I want to make a return.” Order is several months old
  26. “I’ve NEVER had a problem with B&H before this!”