(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Outrage over restocking fees
“Call me on my cell.”
-or-
“Call me back.”
Compares us to Amazon
“I’m going to tell everyone not to shop here.”
Threatens your job
Ask you
to change the invoice
(AKA fraud)
Ask to
speak with
Manager, not Supervisor
Yelling/All caps
Their item is back ordered.
“It didn’t say that before!”
“Your customer
service used to
be so good. I
don’t know what happened.”
They need Org sales
“They’re taking
too long to reply!”
“Are you kidding me?”
“I know it’s not your fault.”
They keep acting like it is
“This will keep
me from using B&H in the future.”
“It won’t let me hold at location.”
They just didn’t click it
Swears at you
Item is BKO
“Why can’t you ship it today? I need it.”
Ask you something you’ve already answered
Accuse you
of ruining a
birthday/holiday
“I’ve spent thousands of dollars here.”
“I can just get it from Adorama.”
Ask for a supervisor
when you give them an answer they don’t like
“Cancel my order!”
It’s already shipped
Placed order to the wrong address
“I want to make a return.”
Order is several months old