Generated new patient statement Payment more than $1600.00 Over 12 Outbound Calls in 1 day Patient with the same birthday as you (Month/Day) Submitted Zoho Ticket Patient said "wow" Spoke to 5 Texas patients Shared positive patient story Sent UCC form to AR rep Gave spark points Payment for under $10.00 Over 70 calls in a day 2 PI calls Submitted a shoutout to supervisor Share team building idea De- Escalated a call Saved RPP form into Finance folder Patient with the last name Smith Took a call from another rep Used the word "fabulous" Asked a question during team meeting Sent patient EOB from Docushare Patient with the first name of a flower Updated payment plan in LSE Generated new patient statement Payment more than $1600.00 Over 12 Outbound Calls in 1 day Patient with the same birthday as you (Month/Day) Submitted Zoho Ticket Patient said "wow" Spoke to 5 Texas patients Shared positive patient story Sent UCC form to AR rep Gave spark points Payment for under $10.00 Over 70 calls in a day 2 PI calls Submitted a shoutout to supervisor Share team building idea De- Escalated a call Saved RPP form into Finance folder Patient with the last name Smith Took a call from another rep Used the word "fabulous" Asked a question during team meeting Sent patient EOB from Docushare Patient with the first name of a flower Updated payment plan in LSE
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Generated new patient statement
Payment more than $1600.00
Over 12 Outbound Calls in 1 day
Patient with the same birthday as you (Month/Day)
Submitted Zoho Ticket
Patient said "wow"
Spoke to 5 Texas patients
Shared positive patient story
Sent UCC form to AR rep
Gave spark points
Payment for under $10.00
Over 70 calls in a day
2 PI calls
Submitted a shoutout to supervisor
Share team building idea
De-Escalated a call
Saved RPP form into Finance folder
Patient with the last name Smith
Took a call from another rep
Used the word "fabulous"
Asked a question during team meeting
Sent patient EOB from Docushare
Patient with the first name of a flower
Updated payment plan in LSE