SentpatientEOB fromDocushareTook acall fromanotherrepGavesparkpointsSaved RPPform intoFinancefolderPatientwith thefirst nameof a flowerUpdatedpaymentplan inLSEPaymentfor under$10.00SentUCC formto AR repPaymentmore than$1600.00Patientsaid"wow"Submitteda shoutouttosupervisorUsed theword"fabulous"SubmittedZohoTicketPatientwith thelast nameSmithPatient withthe samebirthday asyou(Month/Day)SharedpositivepatientstoryOver 12OutboundCalls in 1dayAsked aquestionduring teammeetingDe-Escalateda callOver 70calls ina daySpoke to5 TexaspatientsShareteambuildingidea2 PIcallsGeneratednewpatientstatementSentpatientEOB fromDocushareTook acall fromanotherrepGavesparkpointsSaved RPPform intoFinancefolderPatientwith thefirst nameof a flowerUpdatedpaymentplan inLSEPaymentfor under$10.00SentUCC formto AR repPaymentmore than$1600.00Patientsaid"wow"Submitteda shoutouttosupervisorUsed theword"fabulous"SubmittedZohoTicketPatientwith thelast nameSmithPatient withthe samebirthday asyou(Month/Day)SharedpositivepatientstoryOver 12OutboundCalls in 1dayAsked aquestionduring teammeetingDe-Escalateda callOver 70calls ina daySpoke to5 TexaspatientsShareteambuildingidea2 PIcallsGeneratednewpatientstatement

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Sent patient EOB from Docushare
  2. Took a call from another rep
  3. Gave spark points
  4. Saved RPP form into Finance folder
  5. Patient with the first name of a flower
  6. Updated payment plan in LSE
  7. Payment for under $10.00
  8. Sent UCC form to AR rep
  9. Payment more than $1600.00
  10. Patient said "wow"
  11. Submitted a shoutout to supervisor
  12. Used the word "fabulous"
  13. Submitted Zoho Ticket
  14. Patient with the last name Smith
  15. Patient with the same birthday as you (Month/Day)
  16. Shared positive patient story
  17. Over 12 Outbound Calls in 1 day
  18. Asked a question during team meeting
  19. De-Escalated a call
  20. Over 70 calls in a day
  21. Spoke to 5 Texas patients
  22. Share team building idea
  23. 2 PI calls
  24. Generated new patient statement