Asked aquestionduring teammeetingPaymentmore than$1600.00Patient withthe samebirthday asyou(Month/Day)Submitteda shoutouttosupervisorDe-Escalateda callUpdatedpaymentplan inLSESharedpositivepatientstory2 PIcallsGeneratednewpatientstatementOver 12OutboundCalls in 1dayTook acall fromanotherrepSentpatientEOB fromDocusharePaymentfor under$10.00Spoke to5 TexaspatientsShareteambuildingideaPatientwith thelast nameSmithOver 70calls ina dayPatientsaid"wow"GavesparkpointsSubmittedZohoTicketUsed theword"fabulous"Patientwith thefirst nameof a flowerSentUCC formto AR repSaved RPPform intoFinancefolderAsked aquestionduring teammeetingPaymentmore than$1600.00Patient withthe samebirthday asyou(Month/Day)Submitteda shoutouttosupervisorDe-Escalateda callUpdatedpaymentplan inLSESharedpositivepatientstory2 PIcallsGeneratednewpatientstatementOver 12OutboundCalls in 1dayTook acall fromanotherrepSentpatientEOB fromDocusharePaymentfor under$10.00Spoke to5 TexaspatientsShareteambuildingideaPatientwith thelast nameSmithOver 70calls ina dayPatientsaid"wow"GavesparkpointsSubmittedZohoTicketUsed theword"fabulous"Patientwith thefirst nameof a flowerSentUCC formto AR repSaved RPPform intoFinancefolder

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Asked a question during team meeting
  2. Payment more than $1600.00
  3. Patient with the same birthday as you (Month/Day)
  4. Submitted a shoutout to supervisor
  5. De-Escalated a call
  6. Updated payment plan in LSE
  7. Shared positive patient story
  8. 2 PI calls
  9. Generated new patient statement
  10. Over 12 Outbound Calls in 1 day
  11. Took a call from another rep
  12. Sent patient EOB from Docushare
  13. Payment for under $10.00
  14. Spoke to 5 Texas patients
  15. Share team building idea
  16. Patient with the last name Smith
  17. Over 70 calls in a day
  18. Patient said "wow"
  19. Gave spark points
  20. Submitted Zoho Ticket
  21. Used the word "fabulous"
  22. Patient with the first name of a flower
  23. Sent UCC form to AR rep
  24. Saved RPP form into Finance folder