De-Escalateda callPatientwith thefirst nameof a flowerPaymentmore than$1600.00Saved RPPform intoFinancefolderOver 12OutboundCalls in 1day2 PIcallsUsed theword"fabulous"Submitteda shoutouttosupervisorPaymentfor under$10.00Patientwith thelast nameSmithSentUCC formto AR repUpdatedpaymentplan inLSETook acall fromanotherrepSubmittedZohoTicketSharedpositivepatientstoryOver 70calls ina daySpoke to5 TexaspatientsPatientsaid"wow"GeneratednewpatientstatementSentpatientEOB fromDocushareGavesparkpointsPatient withthe samebirthday asyou(Month/Day)Asked aquestionduring teammeetingShareteambuildingideaDe-Escalateda callPatientwith thefirst nameof a flowerPaymentmore than$1600.00Saved RPPform intoFinancefolderOver 12OutboundCalls in 1day2 PIcallsUsed theword"fabulous"Submitteda shoutouttosupervisorPaymentfor under$10.00Patientwith thelast nameSmithSentUCC formto AR repUpdatedpaymentplan inLSETook acall fromanotherrepSubmittedZohoTicketSharedpositivepatientstoryOver 70calls ina daySpoke to5 TexaspatientsPatientsaid"wow"GeneratednewpatientstatementSentpatientEOB fromDocushareGavesparkpointsPatient withthe samebirthday asyou(Month/Day)Asked aquestionduring teammeetingShareteambuildingidea

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-Escalated a call
  2. Patient with the first name of a flower
  3. Payment more than $1600.00
  4. Saved RPP form into Finance folder
  5. Over 12 Outbound Calls in 1 day
  6. 2 PI calls
  7. Used the word "fabulous"
  8. Submitted a shoutout to supervisor
  9. Payment for under $10.00
  10. Patient with the last name Smith
  11. Sent UCC form to AR rep
  12. Updated payment plan in LSE
  13. Took a call from another rep
  14. Submitted Zoho Ticket
  15. Shared positive patient story
  16. Over 70 calls in a day
  17. Spoke to 5 Texas patients
  18. Patient said "wow"
  19. Generated new patient statement
  20. Sent patient EOB from Docushare
  21. Gave spark points
  22. Patient with the same birthday as you (Month/Day)
  23. Asked a question during team meeting
  24. Share team building idea