De-Escalateda callSentpatientEOB fromDocushareSaved RPPform intoFinancefolderOver 70calls ina dayUpdatedpaymentplan inLSESpoke to5 TexaspatientsGavesparkpointsPaymentmore than$1600.00SharedpositivepatientstoryAsked aquestionduring teammeetingSubmittedZohoTicketPaymentfor under$10.00SentUCC formto AR repPatientwith thefirst nameof a flowerOver 12OutboundCalls in 1daySubmitteda shoutouttosupervisorShareteambuildingideaTook acall fromanotherrepPatientwith thelast nameSmithGeneratednewpatientstatementPatient withthe samebirthday asyou(Month/Day)Used theword"fabulous"Patientsaid"wow"2 PIcallsDe-Escalateda callSentpatientEOB fromDocushareSaved RPPform intoFinancefolderOver 70calls ina dayUpdatedpaymentplan inLSESpoke to5 TexaspatientsGavesparkpointsPaymentmore than$1600.00SharedpositivepatientstoryAsked aquestionduring teammeetingSubmittedZohoTicketPaymentfor under$10.00SentUCC formto AR repPatientwith thefirst nameof a flowerOver 12OutboundCalls in 1daySubmitteda shoutouttosupervisorShareteambuildingideaTook acall fromanotherrepPatientwith thelast nameSmithGeneratednewpatientstatementPatient withthe samebirthday asyou(Month/Day)Used theword"fabulous"Patientsaid"wow"2 PIcalls

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-Escalated a call
  2. Sent patient EOB from Docushare
  3. Saved RPP form into Finance folder
  4. Over 70 calls in a day
  5. Updated payment plan in LSE
  6. Spoke to 5 Texas patients
  7. Gave spark points
  8. Payment more than $1600.00
  9. Shared positive patient story
  10. Asked a question during team meeting
  11. Submitted Zoho Ticket
  12. Payment for under $10.00
  13. Sent UCC form to AR rep
  14. Patient with the first name of a flower
  15. Over 12 Outbound Calls in 1 day
  16. Submitted a shoutout to supervisor
  17. Share team building idea
  18. Took a call from another rep
  19. Patient with the last name Smith
  20. Generated new patient statement
  21. Patient with the same birthday as you (Month/Day)
  22. Used the word "fabulous"
  23. Patient said "wow"
  24. 2 PI calls