Over 70 calls in a day Shared positive patient story Took a call from another rep Patient with the same birthday as you (Month/Day) Patient with the first name of a flower Saved RPP form into Finance folder Patient said "wow" Generated new patient statement Payment more than $1600.00 Patient with the last name Smith Sent patient EOB from Docushare 2 PI calls Spoke to 5 Texas patients Gave spark points Submitted a shoutout to supervisor Over 12 Outbound Calls in 1 day Sent UCC form to AR rep Updated payment plan in LSE Used the word "fabulous" Payment for under $10.00 De- Escalated a call Share team building idea Asked a question during team meeting Submitted Zoho Ticket Over 70 calls in a day Shared positive patient story Took a call from another rep Patient with the same birthday as you (Month/Day) Patient with the first name of a flower Saved RPP form into Finance folder Patient said "wow" Generated new patient statement Payment more than $1600.00 Patient with the last name Smith Sent patient EOB from Docushare 2 PI calls Spoke to 5 Texas patients Gave spark points Submitted a shoutout to supervisor Over 12 Outbound Calls in 1 day Sent UCC form to AR rep Updated payment plan in LSE Used the word "fabulous" Payment for under $10.00 De- Escalated a call Share team building idea Asked a question during team meeting Submitted Zoho Ticket
(Print)
Over 70 calls in a day
Shared positive patient story
Took a call from another rep
Patient with the same birthday as you (Month/Day)
Patient with the first name of a flower
Saved RPP form into Finance folder
Patient said "wow"
Generated new patient statement
Payment more than $1600.00
Patient with the last name Smith
Sent patient EOB from Docushare
2 PI calls
Spoke to 5 Texas patients
Gave spark points
Submitted a shoutout to supervisor
Over 12 Outbound Calls in 1 day
Sent UCC form to AR rep
Updated payment plan in LSE
Used the word "fabulous"
Payment for under $10.00
De-Escalated a call
Share team building idea
Asked a question during team meeting
Submitted Zoho Ticket
