Over 70calls ina dayUsed theword"fabulous"De-Escalateda callGeneratednewpatientstatementGavesparkpointsSpoke to5 TexaspatientsPaymentfor under$10.00Patientsaid"wow"Saved RPPform intoFinancefolderPatientwith thefirst nameof a flowerSubmittedZohoTicketSentpatientEOB fromDocushareSentUCC formto AR repPatientwith thelast nameSmithSubmitteda shoutouttosupervisorOver 12OutboundCalls in 1day2 PIcallsPatient with thesame birthdayasyou(Month/Day)ShareteambuildingideaSharedpositivepatientstoryAsked aquestionduring teammeetingTook acall fromanotherrepUpdatedpaymentplan inLSEPaymentmore than$1600.00Over 70calls ina dayUsed theword"fabulous"De-Escalateda callGeneratednewpatientstatementGavesparkpointsSpoke to5 TexaspatientsPaymentfor under$10.00Patientsaid"wow"Saved RPPform intoFinancefolderPatientwith thefirst nameof a flowerSubmittedZohoTicketSentpatientEOB fromDocushareSentUCC formto AR repPatientwith thelast nameSmithSubmitteda shoutouttosupervisorOver 12OutboundCalls in 1day2 PIcallsPatient with thesame birthdayasyou(Month/Day)ShareteambuildingideaSharedpositivepatientstoryAsked aquestionduring teammeetingTook acall fromanotherrepUpdatedpaymentplan inLSEPaymentmore than$1600.00

Call Center November - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Over 70 calls in a day
  2. Used the word "fabulous"
  3. De-Escalated a call
  4. Generated new patient statement
  5. Gave spark points
  6. Spoke to 5 Texas patients
  7. Payment for under $10.00
  8. Patient said "wow"
  9. Saved RPP form into Finance folder
  10. Patient with the first name of a flower
  11. Submitted Zoho Ticket
  12. Sent patient EOB from Docushare
  13. Sent UCC form to AR rep
  14. Patient with the last name Smith
  15. Submitted a shoutout to supervisor
  16. Over 12 Outbound Calls in 1 day
  17. 2 PI calls
  18. Patient with the same birthday as you(Month/Day)
  19. Share team building idea
  20. Shared positive patient story
  21. Asked a question during team meeting
  22. Took a call from another rep
  23. Updated payment plan in LSE
  24. Payment more than $1600.00