Asked aquestionduring teammeetingPatient with thesame birthdayasyou(Month/Day)Took acall fromanotherrepSentpatientEOB fromDocusharePaymentfor under$10.002 PIcallsPatientwith thelast nameSmithPatientsaid"wow"Updatedpaymentplan inLSEShareteambuildingideaSaved RPPform intoFinancefolderOver 12OutboundCalls in 1dayPaymentmore than$1600.00Used theword"fabulous"Over 70calls ina dayGeneratednewpatientstatementSpoke to5 TexaspatientsGavesparkpointsSharedpositivepatientstoryDe-Escalateda callSentUCC formto AR repPatientwith thefirst nameof a flowerSubmittedZohoTicketSubmitteda shoutouttosupervisorAsked aquestionduring teammeetingPatient with thesame birthdayasyou(Month/Day)Took acall fromanotherrepSentpatientEOB fromDocusharePaymentfor under$10.002 PIcallsPatientwith thelast nameSmithPatientsaid"wow"Updatedpaymentplan inLSEShareteambuildingideaSaved RPPform intoFinancefolderOver 12OutboundCalls in 1dayPaymentmore than$1600.00Used theword"fabulous"Over 70calls ina dayGeneratednewpatientstatementSpoke to5 TexaspatientsGavesparkpointsSharedpositivepatientstoryDe-Escalateda callSentUCC formto AR repPatientwith thefirst nameof a flowerSubmittedZohoTicketSubmitteda shoutouttosupervisor

Call Center November - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked a question during team meeting
  2. Patient with the same birthday as you(Month/Day)
  3. Took a call from another rep
  4. Sent patient EOB from Docushare
  5. Payment for under $10.00
  6. 2 PI calls
  7. Patient with the last name Smith
  8. Patient said "wow"
  9. Updated payment plan in LSE
  10. Share team building idea
  11. Saved RPP form into Finance folder
  12. Over 12 Outbound Calls in 1 day
  13. Payment more than $1600.00
  14. Used the word "fabulous"
  15. Over 70 calls in a day
  16. Generated new patient statement
  17. Spoke to 5 Texas patients
  18. Gave spark points
  19. Shared positive patient story
  20. De-Escalated a call
  21. Sent UCC form to AR rep
  22. Patient with the first name of a flower
  23. Submitted Zoho Ticket
  24. Submitted a shoutout to supervisor