SubmittedZohoTicketPaymentfor under$10.00Paymentmore than$1600.00Patientsaid"wow"Patientwith thefirst nameof a flowerGavesparkpointsUpdatedpaymentplan inLSEAsked aquestionduring teammeetingSpoke to5 TexaspatientsSaved RPPform intoFinancefolderShareteambuildingidea2 PIcallsTook acall fromanotherrepSharedpositivepatientstoryOver 70calls ina daySubmitteda shoutouttosupervisorPatientwith thelast nameSmithSentpatientEOB fromDocushareDe-Escalateda callUsed theword"fabulous"Patient with thesame birthdayasyou(Month/Day)GeneratednewpatientstatementOver 12OutboundCalls in 1daySentUCC formto AR repSubmittedZohoTicketPaymentfor under$10.00Paymentmore than$1600.00Patientsaid"wow"Patientwith thefirst nameof a flowerGavesparkpointsUpdatedpaymentplan inLSEAsked aquestionduring teammeetingSpoke to5 TexaspatientsSaved RPPform intoFinancefolderShareteambuildingidea2 PIcallsTook acall fromanotherrepSharedpositivepatientstoryOver 70calls ina daySubmitteda shoutouttosupervisorPatientwith thelast nameSmithSentpatientEOB fromDocushareDe-Escalateda callUsed theword"fabulous"Patient with thesame birthdayasyou(Month/Day)GeneratednewpatientstatementOver 12OutboundCalls in 1daySentUCC formto AR rep

Call Center November - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Submitted Zoho Ticket
  2. Payment for under $10.00
  3. Payment more than $1600.00
  4. Patient said "wow"
  5. Patient with the first name of a flower
  6. Gave spark points
  7. Updated payment plan in LSE
  8. Asked a question during team meeting
  9. Spoke to 5 Texas patients
  10. Saved RPP form into Finance folder
  11. Share team building idea
  12. 2 PI calls
  13. Took a call from another rep
  14. Shared positive patient story
  15. Over 70 calls in a day
  16. Submitted a shoutout to supervisor
  17. Patient with the last name Smith
  18. Sent patient EOB from Docushare
  19. De-Escalated a call
  20. Used the word "fabulous"
  21. Patient with the same birthday as you(Month/Day)
  22. Generated new patient statement
  23. Over 12 Outbound Calls in 1 day
  24. Sent UCC form to AR rep