Patientsaid"wow"Saved RPPform intoFinancefolderGeneratednewpatientstatementSentpatientEOB fromDocushareOver 12OutboundCalls in 1dayDe-Escalateda callPatient with thesame birthdayasyou(Month/Day)Submitteda shoutouttosupervisorTook acall fromanotherrepGavesparkpointsSubmittedZohoTicketAsked aquestionduring teammeetingPaymentmore than$1600.00Updatedpaymentplan inLSEPaymentfor under$10.002 PIcallsPatientwith thefirst nameof a flowerSpoke to5 TexaspatientsOver 70calls ina dayPatientwith thelast nameSmithUsed theword"fabulous"ShareteambuildingideaSentUCC formto AR repSharedpositivepatientstoryPatientsaid"wow"Saved RPPform intoFinancefolderGeneratednewpatientstatementSentpatientEOB fromDocushareOver 12OutboundCalls in 1dayDe-Escalateda callPatient with thesame birthdayasyou(Month/Day)Submitteda shoutouttosupervisorTook acall fromanotherrepGavesparkpointsSubmittedZohoTicketAsked aquestionduring teammeetingPaymentmore than$1600.00Updatedpaymentplan inLSEPaymentfor under$10.002 PIcallsPatientwith thefirst nameof a flowerSpoke to5 TexaspatientsOver 70calls ina dayPatientwith thelast nameSmithUsed theword"fabulous"ShareteambuildingideaSentUCC formto AR repSharedpositivepatientstory

Call Center November - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient said "wow"
  2. Saved RPP form into Finance folder
  3. Generated new patient statement
  4. Sent patient EOB from Docushare
  5. Over 12 Outbound Calls in 1 day
  6. De-Escalated a call
  7. Patient with the same birthday as you(Month/Day)
  8. Submitted a shoutout to supervisor
  9. Took a call from another rep
  10. Gave spark points
  11. Submitted Zoho Ticket
  12. Asked a question during team meeting
  13. Payment more than $1600.00
  14. Updated payment plan in LSE
  15. Payment for under $10.00
  16. 2 PI calls
  17. Patient with the first name of a flower
  18. Spoke to 5 Texas patients
  19. Over 70 calls in a day
  20. Patient with the last name Smith
  21. Used the word "fabulous"
  22. Share team building idea
  23. Sent UCC form to AR rep
  24. Shared positive patient story