Spoke to5 TexaspatientsSentUCC formto AR repPatient with thesame birthdayasyou(Month/Day)De-Escalateda callSentpatientEOB fromDocusharePatientwith thelast nameSmith2 PIcallsSharedpositivepatientstoryOver 12OutboundCalls in 1dayTook acall fromanotherrepAsked aquestionduring teammeetingGavesparkpointsPatientsaid"wow"Patientwith thefirst nameof a flowerUsed theword"fabulous"Paymentfor under$10.00GeneratednewpatientstatementSubmitteda shoutouttosupervisorOver 70calls ina dayPaymentmore than$1600.00Updatedpaymentplan inLSESaved RPPform intoFinancefolderShareteambuildingideaSubmittedZohoTicketSpoke to5 TexaspatientsSentUCC formto AR repPatient with thesame birthdayasyou(Month/Day)De-Escalateda callSentpatientEOB fromDocusharePatientwith thelast nameSmith2 PIcallsSharedpositivepatientstoryOver 12OutboundCalls in 1dayTook acall fromanotherrepAsked aquestionduring teammeetingGavesparkpointsPatientsaid"wow"Patientwith thefirst nameof a flowerUsed theword"fabulous"Paymentfor under$10.00GeneratednewpatientstatementSubmitteda shoutouttosupervisorOver 70calls ina dayPaymentmore than$1600.00Updatedpaymentplan inLSESaved RPPform intoFinancefolderShareteambuildingideaSubmittedZohoTicket

Call Center November - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to 5 Texas patients
  2. Sent UCC form to AR rep
  3. Patient with the same birthday as you(Month/Day)
  4. De-Escalated a call
  5. Sent patient EOB from Docushare
  6. Patient with the last name Smith
  7. 2 PI calls
  8. Shared positive patient story
  9. Over 12 Outbound Calls in 1 day
  10. Took a call from another rep
  11. Asked a question during team meeting
  12. Gave spark points
  13. Patient said "wow"
  14. Patient with the first name of a flower
  15. Used the word "fabulous"
  16. Payment for under $10.00
  17. Generated new patient statement
  18. Submitted a shoutout to supervisor
  19. Over 70 calls in a day
  20. Payment more than $1600.00
  21. Updated payment plan in LSE
  22. Saved RPP form into Finance folder
  23. Share team building idea
  24. Submitted Zoho Ticket