SentUCC formto AR repTook acall fromanotherrepSpoke to5 TexaspatientsSharedpositivepatientstory2 PIcallsGavesparkpointsPaymentmore than$1600.00SubmittedZohoTicketPatientwith thelast nameSmithGeneratednewpatientstatementPaymentfor under$10.00Over 12OutboundCalls in 1dayUpdatedpaymentplan inLSEPatientwith thefirst nameof a flowerDe-Escalateda callSentpatientEOB fromDocushareShareteambuildingideaPatient with thesame birthdayasyou(Month/Day)Asked aquestionduring teammeetingSaved RPPform intoFinancefolderSubmitteda shoutouttosupervisorOver 70calls ina dayPatientsaid"wow"Used theword"fabulous"SentUCC formto AR repTook acall fromanotherrepSpoke to5 TexaspatientsSharedpositivepatientstory2 PIcallsGavesparkpointsPaymentmore than$1600.00SubmittedZohoTicketPatientwith thelast nameSmithGeneratednewpatientstatementPaymentfor under$10.00Over 12OutboundCalls in 1dayUpdatedpaymentplan inLSEPatientwith thefirst nameof a flowerDe-Escalateda callSentpatientEOB fromDocushareShareteambuildingideaPatient with thesame birthdayasyou(Month/Day)Asked aquestionduring teammeetingSaved RPPform intoFinancefolderSubmitteda shoutouttosupervisorOver 70calls ina dayPatientsaid"wow"Used theword"fabulous"

Call Center November - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent UCC form to AR rep
  2. Took a call from another rep
  3. Spoke to 5 Texas patients
  4. Shared positive patient story
  5. 2 PI calls
  6. Gave spark points
  7. Payment more than $1600.00
  8. Submitted Zoho Ticket
  9. Patient with the last name Smith
  10. Generated new patient statement
  11. Payment for under $10.00
  12. Over 12 Outbound Calls in 1 day
  13. Updated payment plan in LSE
  14. Patient with the first name of a flower
  15. De-Escalated a call
  16. Sent patient EOB from Docushare
  17. Share team building idea
  18. Patient with the same birthday as you(Month/Day)
  19. Asked a question during team meeting
  20. Saved RPP form into Finance folder
  21. Submitted a shoutout to supervisor
  22. Over 70 calls in a day
  23. Patient said "wow"
  24. Used the word "fabulous"