Over 70calls ina dayShareteambuildingideaSentUCC formto AR repPaymentfor under$10.00Took acall fromanotherrepOver 12OutboundCalls in 1dayPaymentmore than$1600.00Spoke to5 TexaspatientsSubmittedZohoTicketPatientsaid"wow"Saved RPPform intoFinancefolderDe-Escalateda callUsed theword"fabulous"Patientwith thefirst nameof a flowerPatientwith thelast nameSmithGavesparkpointsSentpatientEOB fromDocushareUpdatedpaymentplan inLSEGeneratednewpatientstatementSharedpositivepatientstorySubmitteda shoutouttosupervisor2 PIcallsPatient with thesame birthdayasyou(Month/Day)Asked aquestionduring teammeetingOver 70calls ina dayShareteambuildingideaSentUCC formto AR repPaymentfor under$10.00Took acall fromanotherrepOver 12OutboundCalls in 1dayPaymentmore than$1600.00Spoke to5 TexaspatientsSubmittedZohoTicketPatientsaid"wow"Saved RPPform intoFinancefolderDe-Escalateda callUsed theword"fabulous"Patientwith thefirst nameof a flowerPatientwith thelast nameSmithGavesparkpointsSentpatientEOB fromDocushareUpdatedpaymentplan inLSEGeneratednewpatientstatementSharedpositivepatientstorySubmitteda shoutouttosupervisor2 PIcallsPatient with thesame birthdayasyou(Month/Day)Asked aquestionduring teammeeting

Call Center November - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Over 70 calls in a day
  2. Share team building idea
  3. Sent UCC form to AR rep
  4. Payment for under $10.00
  5. Took a call from another rep
  6. Over 12 Outbound Calls in 1 day
  7. Payment more than $1600.00
  8. Spoke to 5 Texas patients
  9. Submitted Zoho Ticket
  10. Patient said "wow"
  11. Saved RPP form into Finance folder
  12. De-Escalated a call
  13. Used the word "fabulous"
  14. Patient with the first name of a flower
  15. Patient with the last name Smith
  16. Gave spark points
  17. Sent patient EOB from Docushare
  18. Updated payment plan in LSE
  19. Generated new patient statement
  20. Shared positive patient story
  21. Submitted a shoutout to supervisor
  22. 2 PI calls
  23. Patient with the same birthday as you(Month/Day)
  24. Asked a question during team meeting