Paymentfor under$10.00Took acall fromanotherrepSentpatientEOB fromDocushareSpoke to5 TexaspatientsGavesparkpointsSentUCC formto AR repOver 70calls ina dayPatientsaid"wow"Used theword"fabulous"Patientwith thelast nameSmithDe-Escalateda callSubmittedZohoTicketSharedpositivepatientstoryAsked aquestionduring teammeetingPatientwith thefirst nameof a flowerPatient with thesame birthdayasyou(Month/Day)Paymentmore than$1600.00Over 12OutboundCalls in 1daySubmitteda shoutouttosupervisorGeneratednewpatientstatementUpdatedpaymentplan inLSEShareteambuildingidea2 PIcallsSaved RPPform intoFinancefolderPaymentfor under$10.00Took acall fromanotherrepSentpatientEOB fromDocushareSpoke to5 TexaspatientsGavesparkpointsSentUCC formto AR repOver 70calls ina dayPatientsaid"wow"Used theword"fabulous"Patientwith thelast nameSmithDe-Escalateda callSubmittedZohoTicketSharedpositivepatientstoryAsked aquestionduring teammeetingPatientwith thefirst nameof a flowerPatient with thesame birthdayasyou(Month/Day)Paymentmore than$1600.00Over 12OutboundCalls in 1daySubmitteda shoutouttosupervisorGeneratednewpatientstatementUpdatedpaymentplan inLSEShareteambuildingidea2 PIcallsSaved RPPform intoFinancefolder

Call Center November - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Payment for under $10.00
  2. Took a call from another rep
  3. Sent patient EOB from Docushare
  4. Spoke to 5 Texas patients
  5. Gave spark points
  6. Sent UCC form to AR rep
  7. Over 70 calls in a day
  8. Patient said "wow"
  9. Used the word "fabulous"
  10. Patient with the last name Smith
  11. De-Escalated a call
  12. Submitted Zoho Ticket
  13. Shared positive patient story
  14. Asked a question during team meeting
  15. Patient with the first name of a flower
  16. Patient with the same birthday as you(Month/Day)
  17. Payment more than $1600.00
  18. Over 12 Outbound Calls in 1 day
  19. Submitted a shoutout to supervisor
  20. Generated new patient statement
  21. Updated payment plan in LSE
  22. Share team building idea
  23. 2 PI calls
  24. Saved RPP form into Finance folder