Took acall fromanotherrepUsed theword"fabulous"Patientwith thefirst nameof a flowerSentpatientEOB fromDocushareSpoke to5 TexaspatientsDe-Escalateda callSaved RPPform intoFinancefolder2 PIcallsPatient with thesame birthdayasyou(Month/Day)Over 70calls ina dayPatientsaid"wow"Asked aquestionduring teammeetingOver 12OutboundCalls in 1daySubmittedZohoTicketPaymentmore than$1600.00Submitteda shoutouttosupervisorGavesparkpointsPatientwith thelast nameSmithUpdatedpaymentplan inLSESharedpositivepatientstoryShareteambuildingideaSentUCC formto AR repGeneratednewpatientstatementPaymentfor under$10.00Took acall fromanotherrepUsed theword"fabulous"Patientwith thefirst nameof a flowerSentpatientEOB fromDocushareSpoke to5 TexaspatientsDe-Escalateda callSaved RPPform intoFinancefolder2 PIcallsPatient with thesame birthdayasyou(Month/Day)Over 70calls ina dayPatientsaid"wow"Asked aquestionduring teammeetingOver 12OutboundCalls in 1daySubmittedZohoTicketPaymentmore than$1600.00Submitteda shoutouttosupervisorGavesparkpointsPatientwith thelast nameSmithUpdatedpaymentplan inLSESharedpositivepatientstoryShareteambuildingideaSentUCC formto AR repGeneratednewpatientstatementPaymentfor under$10.00

Call Center November - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a call from another rep
  2. Used the word "fabulous"
  3. Patient with the first name of a flower
  4. Sent patient EOB from Docushare
  5. Spoke to 5 Texas patients
  6. De-Escalated a call
  7. Saved RPP form into Finance folder
  8. 2 PI calls
  9. Patient with the same birthday as you(Month/Day)
  10. Over 70 calls in a day
  11. Patient said "wow"
  12. Asked a question during team meeting
  13. Over 12 Outbound Calls in 1 day
  14. Submitted Zoho Ticket
  15. Payment more than $1600.00
  16. Submitted a shoutout to supervisor
  17. Gave spark points
  18. Patient with the last name Smith
  19. Updated payment plan in LSE
  20. Shared positive patient story
  21. Share team building idea
  22. Sent UCC form to AR rep
  23. Generated new patient statement
  24. Payment for under $10.00