Call Center November - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Submitted Zoho Ticket
2. Spoke to 5 Texas patients
3. De-Escalated a call
4. Submitted a shoutout to supervisor
5. Patient said "wow"
6. Took a call from another rep
7. Payment for under $10.00
8. Sent patient EOB from Docushare
9. Sent UCC form to AR rep
10. Over 70 calls in a day
11. Share team building idea
12. Patient with the last name Smith
13. Generated new patient statement
14. Patient with the same birthday as you(Month/Day)
15. Gave spark points
16. Payment more than $1600.00
17. Used the word "fabulous"
18. Asked a question during team meeting
19. Saved RPP form into Finance folder
20. 2 PI calls
21. Over 12 Outbound Calls in 1 day
22. Updated payment plan in LSE
23. Patient with the first name of a flower
24. Shared positive patient story