Patientwith thelast nameSmithOver 12OutboundCalls in 1dayOver 70calls ina dayPatient with thesame birthdayasyou(Month/Day)SubmittedZohoTicketPatientsaid"wow"Updatedpaymentplan inLSEShareteambuildingideaUsed theword"fabulous"Paymentmore than$1600.00SharedpositivepatientstoryPaymentfor under$10.00Generatednewpatientstatement2 PIcallsSentUCC formto AR repPatientwith thefirst nameof a flowerGavesparkpointsAsked aquestionduring teammeetingSentpatientEOB fromDocushareSaved RPPform intoFinancefolderTook acall fromanotherrepDe-Escalateda callSpoke to5 TexaspatientsSubmitteda shoutouttosupervisorPatientwith thelast nameSmithOver 12OutboundCalls in 1dayOver 70calls ina dayPatient with thesame birthdayasyou(Month/Day)SubmittedZohoTicketPatientsaid"wow"Updatedpaymentplan inLSEShareteambuildingideaUsed theword"fabulous"Paymentmore than$1600.00SharedpositivepatientstoryPaymentfor under$10.00Generatednewpatientstatement2 PIcallsSentUCC formto AR repPatientwith thefirst nameof a flowerGavesparkpointsAsked aquestionduring teammeetingSentpatientEOB fromDocushareSaved RPPform intoFinancefolderTook acall fromanotherrepDe-Escalateda callSpoke to5 TexaspatientsSubmitteda shoutouttosupervisor

Call Center November - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient with the last name Smith
  2. Over 12 Outbound Calls in 1 day
  3. Over 70 calls in a day
  4. Patient with the same birthday as you(Month/Day)
  5. Submitted Zoho Ticket
  6. Patient said "wow"
  7. Updated payment plan in LSE
  8. Share team building idea
  9. Used the word "fabulous"
  10. Payment more than $1600.00
  11. Shared positive patient story
  12. Payment for under $10.00
  13. Generated new patient statement
  14. 2 PI calls
  15. Sent UCC form to AR rep
  16. Patient with the first name of a flower
  17. Gave spark points
  18. Asked a question during team meeting
  19. Sent patient EOB from Docushare
  20. Saved RPP form into Finance folder
  21. Took a call from another rep
  22. De-Escalated a call
  23. Spoke to 5 Texas patients
  24. Submitted a shoutout to supervisor