Nothing isvalidating orworking withbarcodingPharmacistsFrustrated withDischargedEncounters DuringOrder Entry andVerification Phase ofCutoverMyscannerisn'tworkingUsers are notable to accesscertainencounters forbulk chargeBulk products arebuilt incorrectly (i.e.,not yellow-dotted onmed lists so theyaren't dispensing orchargingappropriately)A large numberof patients arenot appearingin the correctstationsI'm getting aMAR action ofNew Baginstead ofGiven and vice-versaPatientsare notappearingin the ADSRevenueis downafter go-liveUnexpectedFirst DoseDispensesPharmacists areseeingdiscontinuedorders come to theverification queuefor reviewCertain inbasketmessage typesare not showingin the in basketPTApreferencelist missingmed(s)A highnumber ofIdentity IDsare mappedincorrectlyPatients'charges areread-only andthe project teamcannot correctchargesOnce I verify all of mypatient's orders, thechart automaticallycloses and this bugsme. I want the chartto stay open so I canreview itYou need toretriggerseveralpharmacycharges atonceOne ofvariousinterfaceerrorsYou want to runa future cartbefore a currentcart interval hasfinishedOrders are notautoverifying, orare autoverifyingwhen theyshouldn'tThe scanned valuescorrespond to validNDCs, but thoseNDCs don't exist inthe customer systemdue to not havingrecent med load dataMy user isn't setup to allow meto see aparticular folderin my In BasketOrders aredefaulting inas Do NotDispenseYou want medorders with the"Do NotDispense" flagto be sent toADSYou setup someADS/ otherpharmacies to chargeon dispense duringcutover to ensurethat you charged forthe medications.The wrongdose isgetting pulledin for scannedNDCsI'm getting awrongmedicationerror, but this isthe right med!Patients arestuck in theVerificationQueueOrders are inthe Queuethat we don'twant toverifyNothing isvalidating orworking withbarcodingPharmacistsFrustrated withDischargedEncounters DuringOrder Entry andVerification Phase ofCutoverMyscannerisn'tworkingUsers are notable to accesscertainencounters forbulk chargeBulk products arebuilt incorrectly (i.e.,not yellow-dotted onmed lists so theyaren't dispensing orchargingappropriately)A large numberof patients arenot appearingin the correctstationsI'm getting aMAR action ofNew Baginstead ofGiven and vice-versaPatientsare notappearingin the ADSRevenueis downafter go-liveUnexpectedFirst DoseDispensesPharmacists areseeingdiscontinuedorders come to theverification queuefor reviewCertain inbasketmessage typesare not showingin the in basketPTApreferencelist missingmed(s)A highnumber ofIdentity IDsare mappedincorrectlyPatients'charges areread-only andthe project teamcannot correctchargesOnce I verify all of mypatient's orders, thechart automaticallycloses and this bugsme. I want the chartto stay open so I canreview itYou need toretriggerseveralpharmacycharges atonceOne ofvariousinterfaceerrorsYou want to runa future cartbefore a currentcart interval hasfinishedOrders are notautoverifying, orare autoverifyingwhen theyshouldn'tThe scanned valuescorrespond to validNDCs, but thoseNDCs don't exist inthe customer systemdue to not havingrecent med load dataMy user isn't setup to allow meto see aparticular folderin my In BasketOrders aredefaulting inas Do NotDispenseYou want medorders with the"Do NotDispense" flagto be sent toADSYou setup someADS/ otherpharmacies to chargeon dispense duringcutover to ensurethat you charged forthe medications.The wrongdose isgetting pulledin for scannedNDCsI'm getting awrongmedicationerror, but this isthe right med!Patients arestuck in theVerificationQueueOrders are inthe Queuethat we don'twant toverify

Go Live Common Issues - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
B
4
I
5
N
6
G
7
B
8
G
9
I
10
N
11
I
12
N
13
G
14
G
15
I
16
O
17
I
18
G
19
N
20
O
21
B
22
G
23
N
24
N
25
I
26
B
27
B
28
O
29
O
  1. B-Nothing is validating or working with barcoding
  2. O-Pharmacists Frustrated with Discharged Encounters During Order Entry and Verification Phase of Cutover
  3. B-My scanner isn't working
  4. I-Users are not able to access certain encounters for bulk charge
  5. N-Bulk products are built incorrectly (i.e., not yellow-dotted on med lists so they aren't dispensing or charging appropriately)
  6. G-A large number of patients are not appearing in the correct stations
  7. B-I'm getting a MAR action of New Bag instead of Given and vice-versa
  8. G-Patients are not appearing in the ADS
  9. I-Revenue is down after go-live
  10. N-Unexpected First Dose Dispenses
  11. I-Pharmacists are seeing discontinued orders come to the verification queue for review
  12. N-Certain in basket message types are not showing in the in basket
  13. G-PTA preference list missing med(s)
  14. G-A high number of Identity IDs are mapped incorrectly
  15. I-Patients' charges are read-only and the project team cannot correct charges
  16. O-Once I verify all of my patient's orders, the chart automatically closes and this bugs me. I want the chart to stay open so I can review it
  17. I-You need to retrigger several pharmacy charges at once
  18. G-One of various interface errors
  19. N-You want to run a future cart before a current cart interval has finished
  20. O-Orders are not autoverifying, or are autoverifying when they shouldn't
  21. B-The scanned values correspond to valid NDCs, but those NDCs don't exist in the customer system due to not having recent med load data
  22. G-My user isn't set up to allow me to see a particular folder in my In Basket
  23. N-Orders are defaulting in as Do Not Dispense
  24. N-You want med orders with the "Do Not Dispense" flag to be sent to ADS
  25. I-You setup some ADS/ other pharmacies to charge on dispense during cutover to ensure that you charged for the medications.
  26. B-The wrong dose is getting pulled in for scanned NDCs
  27. B-I'm getting a wrong medication error, but this is the right med!
  28. O-Patients are stuck in the Verification Queue
  29. O-Orders are in the Queue that we don't want to verify