PTApreferencelist missingmed(s)You want medorders with the"Do NotDispense" flagto be sent toADSOnce I verify all of mypatient's orders, thechart automaticallycloses and this bugsme. I want the chartto stay open so I canreview itMyscannerisn'tworkingThe wrongdose isgetting pulledin for scannedNDCsYou need toretriggerseveralpharmacycharges atonceMy user isn't setup to allow meto see aparticular folderin my In BasketYou want to runa future cartbefore a currentcart interval hasfinishedPharmacistsFrustrated withDischargedEncounters DuringOrder Entry andVerification Phase ofCutoverNothing isvalidating orworking withbarcodingOrders are notautoverifying, orare autoverifyingwhen theyshouldn'tPharmacists areseeingdiscontinuedorders come to theverification queuefor reviewPatients arestuck in theVerificationQueueOrders are inthe Queuethat we don'twant toverifyBulk products arebuilt incorrectly (i.e.,not yellow-dotted onmed lists so theyaren't dispensing orchargingappropriately)Certain inbasketmessage typesare not showingin the in basketOne ofvariousinterfaceerrorsOrders aredefaulting inas Do NotDispensePatients'charges areread-only andthe project teamcannot correctchargesRevenueis downafter go-liveUsers are notable to accesscertainencounters forbulk chargePatientsare notappearingin the ADSUnexpectedFirst DoseDispensesA large numberof patients arenot appearingin the correctstationsI'm getting aMAR action ofNew Baginstead ofGiven and vice-versaThe scanned valuescorrespond to validNDCs, but thoseNDCs don't exist inthe customer systemdue to not havingrecent med load dataYou setup someADS/ otherpharmacies to chargeon dispense duringcutover to ensurethat you charged forthe medications.A highnumber ofIdentity IDsare mappedincorrectlyI'm getting awrongmedicationerror, but this isthe right med!PTApreferencelist missingmed(s)You want medorders with the"Do NotDispense" flagto be sent toADSOnce I verify all of mypatient's orders, thechart automaticallycloses and this bugsme. I want the chartto stay open so I canreview itMyscannerisn'tworkingThe wrongdose isgetting pulledin for scannedNDCsYou need toretriggerseveralpharmacycharges atonceMy user isn't setup to allow meto see aparticular folderin my In BasketYou want to runa future cartbefore a currentcart interval hasfinishedPharmacistsFrustrated withDischargedEncounters DuringOrder Entry andVerification Phase ofCutoverNothing isvalidating orworking withbarcodingOrders are notautoverifying, orare autoverifyingwhen theyshouldn'tPharmacists areseeingdiscontinuedorders come to theverification queuefor reviewPatients arestuck in theVerificationQueueOrders are inthe Queuethat we don'twant toverifyBulk products arebuilt incorrectly (i.e.,not yellow-dotted onmed lists so theyaren't dispensing orchargingappropriately)Certain inbasketmessage typesare not showingin the in basketOne ofvariousinterfaceerrorsOrders aredefaulting inas Do NotDispensePatients'charges areread-only andthe project teamcannot correctchargesRevenueis downafter go-liveUsers are notable to accesscertainencounters forbulk chargePatientsare notappearingin the ADSUnexpectedFirst DoseDispensesA large numberof patients arenot appearingin the correctstationsI'm getting aMAR action ofNew Baginstead ofGiven and vice-versaThe scanned valuescorrespond to validNDCs, but thoseNDCs don't exist inthe customer systemdue to not havingrecent med load dataYou setup someADS/ otherpharmacies to chargeon dispense duringcutover to ensurethat you charged forthe medications.A highnumber ofIdentity IDsare mappedincorrectlyI'm getting awrongmedicationerror, but this isthe right med!

Go Live Common Issues - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
O
4
B
5
B
6
I
7
G
8
N
9
O
10
B
11
O
12
I
13
O
14
O
15
N
16
N
17
G
18
N
19
I
20
I
21
I
22
G
23
N
24
G
25
B
26
B
27
I
28
G
29
B
  1. G-PTA preference list missing med(s)
  2. N-You want med orders with the "Do Not Dispense" flag to be sent to ADS
  3. O-Once I verify all of my patient's orders, the chart automatically closes and this bugs me. I want the chart to stay open so I can review it
  4. B-My scanner isn't working
  5. B-The wrong dose is getting pulled in for scanned NDCs
  6. I-You need to retrigger several pharmacy charges at once
  7. G-My user isn't set up to allow me to see a particular folder in my In Basket
  8. N-You want to run a future cart before a current cart interval has finished
  9. O-Pharmacists Frustrated with Discharged Encounters During Order Entry and Verification Phase of Cutover
  10. B-Nothing is validating or working with barcoding
  11. O-Orders are not autoverifying, or are autoverifying when they shouldn't
  12. I-Pharmacists are seeing discontinued orders come to the verification queue for review
  13. O-Patients are stuck in the Verification Queue
  14. O-Orders are in the Queue that we don't want to verify
  15. N-Bulk products are built incorrectly (i.e., not yellow-dotted on med lists so they aren't dispensing or charging appropriately)
  16. N-Certain in basket message types are not showing in the in basket
  17. G-One of various interface errors
  18. N-Orders are defaulting in as Do Not Dispense
  19. I-Patients' charges are read-only and the project team cannot correct charges
  20. I-Revenue is down after go-live
  21. I-Users are not able to access certain encounters for bulk charge
  22. G-Patients are not appearing in the ADS
  23. N-Unexpected First Dose Dispenses
  24. G-A large number of patients are not appearing in the correct stations
  25. B-I'm getting a MAR action of New Bag instead of Given and vice-versa
  26. B-The scanned values correspond to valid NDCs, but those NDCs don't exist in the customer system due to not having recent med load data
  27. I-You setup some ADS/ other pharmacies to charge on dispense during cutover to ensure that you charged for the medications.
  28. G-A high number of Identity IDs are mapped incorrectly
  29. B-I'm getting a wrong medication error, but this is the right med!