A large numberof patients arenot appearingin the correctstationsPatientsare notappearingin the ADSOnce I verify all of mypatient's orders, thechart automaticallycloses and this bugsme. I want the chartto stay open so I canreview itOrders are notautoverifying, orare autoverifyingwhen theyshouldn'tYou need toretriggerseveralpharmacycharges atonceA highnumber ofIdentity IDsare mappedincorrectlyPatients arestuck in theVerificationQueueNothing isvalidating orworking withbarcodingOrders aredefaulting inas Do NotDispenseYou want to runa future cartbefore a currentcart interval hasfinishedUsers are notable to accesscertainencounters forbulk chargeMyscannerisn'tworkingPharmacistsFrustrated withDischargedEncounters DuringOrder Entry andVerification Phase ofCutoverPharmacists areseeingdiscontinuedorders come to theverification queuefor reviewPatients'charges areread-only andthe project teamcannot correctchargesThe scanned valuescorrespond to validNDCs, but thoseNDCs don't exist inthe customer systemdue to not havingrecent med load dataCertain inbasketmessage typesare not showingin the in basketUnexpectedFirst DoseDispensesYou want medorders with the"Do NotDispense" flagto be sent toADSOrders are inthe Queuethat we don'twant toverifyI'm getting awrongmedicationerror, but this isthe right med!I'm getting aMAR action ofNew Baginstead ofGiven and vice-versaMy user isn't setup to allow meto see aparticular folderin my In BasketYou setup someADS/ otherpharmacies to chargeon dispense duringcutover to ensurethat you charged forthe medications.Revenueis downafter go-livePTApreferencelist missingmed(s)One ofvariousinterfaceerrorsBulk products arebuilt incorrectly (i.e.,not yellow-dotted onmed lists so theyaren't dispensing orchargingappropriately)The wrongdose isgetting pulledin for scannedNDCsA large numberof patients arenot appearingin the correctstationsPatientsare notappearingin the ADSOnce I verify all of mypatient's orders, thechart automaticallycloses and this bugsme. I want the chartto stay open so I canreview itOrders are notautoverifying, orare autoverifyingwhen theyshouldn'tYou need toretriggerseveralpharmacycharges atonceA highnumber ofIdentity IDsare mappedincorrectlyPatients arestuck in theVerificationQueueNothing isvalidating orworking withbarcodingOrders aredefaulting inas Do NotDispenseYou want to runa future cartbefore a currentcart interval hasfinishedUsers are notable to accesscertainencounters forbulk chargeMyscannerisn'tworkingPharmacistsFrustrated withDischargedEncounters DuringOrder Entry andVerification Phase ofCutoverPharmacists areseeingdiscontinuedorders come to theverification queuefor reviewPatients'charges areread-only andthe project teamcannot correctchargesThe scanned valuescorrespond to validNDCs, but thoseNDCs don't exist inthe customer systemdue to not havingrecent med load dataCertain inbasketmessage typesare not showingin the in basketUnexpectedFirst DoseDispensesYou want medorders with the"Do NotDispense" flagto be sent toADSOrders are inthe Queuethat we don'twant toverifyI'm getting awrongmedicationerror, but this isthe right med!I'm getting aMAR action ofNew Baginstead ofGiven and vice-versaMy user isn't setup to allow meto see aparticular folderin my In BasketYou setup someADS/ otherpharmacies to chargeon dispense duringcutover to ensurethat you charged forthe medications.Revenueis downafter go-livePTApreferencelist missingmed(s)One ofvariousinterfaceerrorsBulk products arebuilt incorrectly (i.e.,not yellow-dotted onmed lists so theyaren't dispensing orchargingappropriately)The wrongdose isgetting pulledin for scannedNDCs

Go Live Common Issues - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
O
4
O
5
I
6
G
7
O
8
B
9
N
10
N
11
I
12
B
13
O
14
I
15
I
16
B
17
N
18
N
19
N
20
O
21
B
22
B
23
G
24
I
25
I
26
G
27
G
28
N
29
B
  1. G-A large number of patients are not appearing in the correct stations
  2. G-Patients are not appearing in the ADS
  3. O-Once I verify all of my patient's orders, the chart automatically closes and this bugs me. I want the chart to stay open so I can review it
  4. O-Orders are not autoverifying, or are autoverifying when they shouldn't
  5. I-You need to retrigger several pharmacy charges at once
  6. G-A high number of Identity IDs are mapped incorrectly
  7. O-Patients are stuck in the Verification Queue
  8. B-Nothing is validating or working with barcoding
  9. N-Orders are defaulting in as Do Not Dispense
  10. N-You want to run a future cart before a current cart interval has finished
  11. I-Users are not able to access certain encounters for bulk charge
  12. B-My scanner isn't working
  13. O-Pharmacists Frustrated with Discharged Encounters During Order Entry and Verification Phase of Cutover
  14. I-Pharmacists are seeing discontinued orders come to the verification queue for review
  15. I-Patients' charges are read-only and the project team cannot correct charges
  16. B-The scanned values correspond to valid NDCs, but those NDCs don't exist in the customer system due to not having recent med load data
  17. N-Certain in basket message types are not showing in the in basket
  18. N-Unexpected First Dose Dispenses
  19. N-You want med orders with the "Do Not Dispense" flag to be sent to ADS
  20. O-Orders are in the Queue that we don't want to verify
  21. B-I'm getting a wrong medication error, but this is the right med!
  22. B-I'm getting a MAR action of New Bag instead of Given and vice-versa
  23. G-My user isn't set up to allow me to see a particular folder in my In Basket
  24. I-You setup some ADS/ other pharmacies to charge on dispense during cutover to ensure that you charged for the medications.
  25. I-Revenue is down after go-live
  26. G-PTA preference list missing med(s)
  27. G-One of various interface errors
  28. N-Bulk products are built incorrectly (i.e., not yellow-dotted on med lists so they aren't dispensing or charging appropriately)
  29. B-The wrong dose is getting pulled in for scanned NDCs