A large numberof patients arenot appearingin the correctstationsPharmacistsFrustrated withDischargedEncounters DuringOrder Entry andVerification Phase ofCutoverOrders are notautoverifying, orare autoverifyingwhen theyshouldn'tNothing isvalidating orworking withbarcodingPatients'charges areread-only andthe project teamcannot correctchargesYou setup someADS/ otherpharmacies to chargeon dispense duringcutover to ensurethat you charged forthe medications.Users are notable to accesscertainencounters forbulk chargeYou want medorders with the"Do NotDispense" flagto be sent toADSBulk products arebuilt incorrectly (i.e.,not yellow-dotted onmed lists so theyaren't dispensing orchargingappropriately)My user isn't setup to allow meto see aparticular folderin my In BasketCertain inbasketmessage typesare not showingin the in basketYou need toretriggerseveralpharmacycharges atoncePatientsare notappearingin the ADSI'm getting aMAR action ofNew Baginstead ofGiven and vice-versaThe wrongdose isgetting pulledin for scannedNDCsOrders are inthe Queuethat we don'twant toverifyPharmacists areseeingdiscontinuedorders come to theverification queuefor reviewA highnumber ofIdentity IDsare mappedincorrectlyI'm getting awrongmedicationerror, but this isthe right med!Revenueis downafter go-liveUnexpectedFirst DoseDispensesPatients arestuck in theVerificationQueueMyscannerisn'tworkingOne ofvariousinterfaceerrorsThe scanned valuescorrespond to validNDCs, but thoseNDCs don't exist inthe customer systemdue to not havingrecent med load dataOnce I verify all of mypatient's orders, thechart automaticallycloses and this bugsme. I want the chartto stay open so I canreview itOrders aredefaulting inas Do NotDispensePTApreferencelist missingmed(s)You want to runa future cartbefore a currentcart interval hasfinishedA large numberof patients arenot appearingin the correctstationsPharmacistsFrustrated withDischargedEncounters DuringOrder Entry andVerification Phase ofCutoverOrders are notautoverifying, orare autoverifyingwhen theyshouldn'tNothing isvalidating orworking withbarcodingPatients'charges areread-only andthe project teamcannot correctchargesYou setup someADS/ otherpharmacies to chargeon dispense duringcutover to ensurethat you charged forthe medications.Users are notable to accesscertainencounters forbulk chargeYou want medorders with the"Do NotDispense" flagto be sent toADSBulk products arebuilt incorrectly (i.e.,not yellow-dotted onmed lists so theyaren't dispensing orchargingappropriately)My user isn't setup to allow meto see aparticular folderin my In BasketCertain inbasketmessage typesare not showingin the in basketYou need toretriggerseveralpharmacycharges atoncePatientsare notappearingin the ADSI'm getting aMAR action ofNew Baginstead ofGiven and vice-versaThe wrongdose isgetting pulledin for scannedNDCsOrders are inthe Queuethat we don'twant toverifyPharmacists areseeingdiscontinuedorders come to theverification queuefor reviewA highnumber ofIdentity IDsare mappedincorrectlyI'm getting awrongmedicationerror, but this isthe right med!Revenueis downafter go-liveUnexpectedFirst DoseDispensesPatients arestuck in theVerificationQueueMyscannerisn'tworkingOne ofvariousinterfaceerrorsThe scanned valuescorrespond to validNDCs, but thoseNDCs don't exist inthe customer systemdue to not havingrecent med load dataOnce I verify all of mypatient's orders, thechart automaticallycloses and this bugsme. I want the chartto stay open so I canreview itOrders aredefaulting inas Do NotDispensePTApreferencelist missingmed(s)You want to runa future cartbefore a currentcart interval hasfinished

Go Live Common Issues - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
O
4
B
5
I
6
I
7
I
8
N
9
N
10
G
11
N
12
I
13
G
14
B
15
B
16
O
17
I
18
G
19
B
20
I
21
N
22
O
23
B
24
G
25
B
26
O
27
N
28
G
29
N
  1. G-A large number of patients are not appearing in the correct stations
  2. O-Pharmacists Frustrated with Discharged Encounters During Order Entry and Verification Phase of Cutover
  3. O-Orders are not autoverifying, or are autoverifying when they shouldn't
  4. B-Nothing is validating or working with barcoding
  5. I-Patients' charges are read-only and the project team cannot correct charges
  6. I-You setup some ADS/ other pharmacies to charge on dispense during cutover to ensure that you charged for the medications.
  7. I-Users are not able to access certain encounters for bulk charge
  8. N-You want med orders with the "Do Not Dispense" flag to be sent to ADS
  9. N-Bulk products are built incorrectly (i.e., not yellow-dotted on med lists so they aren't dispensing or charging appropriately)
  10. G-My user isn't set up to allow me to see a particular folder in my In Basket
  11. N-Certain in basket message types are not showing in the in basket
  12. I-You need to retrigger several pharmacy charges at once
  13. G-Patients are not appearing in the ADS
  14. B-I'm getting a MAR action of New Bag instead of Given and vice-versa
  15. B-The wrong dose is getting pulled in for scanned NDCs
  16. O-Orders are in the Queue that we don't want to verify
  17. I-Pharmacists are seeing discontinued orders come to the verification queue for review
  18. G-A high number of Identity IDs are mapped incorrectly
  19. B-I'm getting a wrong medication error, but this is the right med!
  20. I-Revenue is down after go-live
  21. N-Unexpected First Dose Dispenses
  22. O-Patients are stuck in the Verification Queue
  23. B-My scanner isn't working
  24. G-One of various interface errors
  25. B-The scanned values correspond to valid NDCs, but those NDCs don't exist in the customer system due to not having recent med load data
  26. O-Once I verify all of my patient's orders, the chart automatically closes and this bugs me. I want the chart to stay open so I can review it
  27. N-Orders are defaulting in as Do Not Dispense
  28. G-PTA preference list missing med(s)
  29. N-You want to run a future cart before a current cart interval has finished