The wrongdose isgetting pulledin for scannedNDCsYou want medorders with the"Do NotDispense" flagto be sent toADSYou setup someADS/ otherpharmacies to chargeon dispense duringcutover to ensurethat you charged forthe medications.UnexpectedFirst DoseDispensesMyscannerisn'tworkingYou want to runa future cartbefore a currentcart interval hasfinishedOrders aredefaulting inas Do NotDispenseOnce I verify all of mypatient's orders, thechart automaticallycloses and this bugsme. I want the chartto stay open so I canreview itOrders are notautoverifying, orare autoverifyingwhen theyshouldn'tCertain inbasketmessage typesare not showingin the in basketI'm getting aMAR action ofNew Baginstead ofGiven and vice-versaBulk products arebuilt incorrectly (i.e.,not yellow-dotted onmed lists so theyaren't dispensing orchargingappropriately)You need toretriggerseveralpharmacycharges atoncePatients'charges areread-only andthe project teamcannot correctchargesOrders are inthe Queuethat we don'twant toverifyUsers are notable to accesscertainencounters forbulk chargePatientsare notappearingin the ADSPatients arestuck in theVerificationQueueThe scanned valuescorrespond to validNDCs, but thoseNDCs don't exist inthe customer systemdue to not havingrecent med load dataMy user isn't setup to allow meto see aparticular folderin my In BasketA highnumber ofIdentity IDsare mappedincorrectlyA large numberof patients arenot appearingin the correctstationsPTApreferencelist missingmed(s)Pharmacists areseeingdiscontinuedorders come to theverification queuefor reviewOne ofvariousinterfaceerrorsNothing isvalidating orworking withbarcodingRevenueis downafter go-liveI'm getting awrongmedicationerror, but this isthe right med!PharmacistsFrustrated withDischargedEncounters DuringOrder Entry andVerification Phase ofCutoverThe wrongdose isgetting pulledin for scannedNDCsYou want medorders with the"Do NotDispense" flagto be sent toADSYou setup someADS/ otherpharmacies to chargeon dispense duringcutover to ensurethat you charged forthe medications.UnexpectedFirst DoseDispensesMyscannerisn'tworkingYou want to runa future cartbefore a currentcart interval hasfinishedOrders aredefaulting inas Do NotDispenseOnce I verify all of mypatient's orders, thechart automaticallycloses and this bugsme. I want the chartto stay open so I canreview itOrders are notautoverifying, orare autoverifyingwhen theyshouldn'tCertain inbasketmessage typesare not showingin the in basketI'm getting aMAR action ofNew Baginstead ofGiven and vice-versaBulk products arebuilt incorrectly (i.e.,not yellow-dotted onmed lists so theyaren't dispensing orchargingappropriately)You need toretriggerseveralpharmacycharges atoncePatients'charges areread-only andthe project teamcannot correctchargesOrders are inthe Queuethat we don'twant toverifyUsers are notable to accesscertainencounters forbulk chargePatientsare notappearingin the ADSPatients arestuck in theVerificationQueueThe scanned valuescorrespond to validNDCs, but thoseNDCs don't exist inthe customer systemdue to not havingrecent med load dataMy user isn't setup to allow meto see aparticular folderin my In BasketA highnumber ofIdentity IDsare mappedincorrectlyA large numberof patients arenot appearingin the correctstationsPTApreferencelist missingmed(s)Pharmacists areseeingdiscontinuedorders come to theverification queuefor reviewOne ofvariousinterfaceerrorsNothing isvalidating orworking withbarcodingRevenueis downafter go-liveI'm getting awrongmedicationerror, but this isthe right med!PharmacistsFrustrated withDischargedEncounters DuringOrder Entry andVerification Phase ofCutover

Go Live Common Issues - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
I
4
N
5
B
6
N
7
N
8
O
9
O
10
N
11
B
12
N
13
I
14
I
15
O
16
I
17
G
18
O
19
B
20
G
21
G
22
G
23
G
24
I
25
G
26
B
27
I
28
B
29
O
  1. B-The wrong dose is getting pulled in for scanned NDCs
  2. N-You want med orders with the "Do Not Dispense" flag to be sent to ADS
  3. I-You setup some ADS/ other pharmacies to charge on dispense during cutover to ensure that you charged for the medications.
  4. N-Unexpected First Dose Dispenses
  5. B-My scanner isn't working
  6. N-You want to run a future cart before a current cart interval has finished
  7. N-Orders are defaulting in as Do Not Dispense
  8. O-Once I verify all of my patient's orders, the chart automatically closes and this bugs me. I want the chart to stay open so I can review it
  9. O-Orders are not autoverifying, or are autoverifying when they shouldn't
  10. N-Certain in basket message types are not showing in the in basket
  11. B-I'm getting a MAR action of New Bag instead of Given and vice-versa
  12. N-Bulk products are built incorrectly (i.e., not yellow-dotted on med lists so they aren't dispensing or charging appropriately)
  13. I-You need to retrigger several pharmacy charges at once
  14. I-Patients' charges are read-only and the project team cannot correct charges
  15. O-Orders are in the Queue that we don't want to verify
  16. I-Users are not able to access certain encounters for bulk charge
  17. G-Patients are not appearing in the ADS
  18. O-Patients are stuck in the Verification Queue
  19. B-The scanned values correspond to valid NDCs, but those NDCs don't exist in the customer system due to not having recent med load data
  20. G-My user isn't set up to allow me to see a particular folder in my In Basket
  21. G-A high number of Identity IDs are mapped incorrectly
  22. G-A large number of patients are not appearing in the correct stations
  23. G-PTA preference list missing med(s)
  24. I-Pharmacists are seeing discontinued orders come to the verification queue for review
  25. G-One of various interface errors
  26. B-Nothing is validating or working with barcoding
  27. I-Revenue is down after go-live
  28. B-I'm getting a wrong medication error, but this is the right med!
  29. O-Pharmacists Frustrated with Discharged Encounters During Order Entry and Verification Phase of Cutover