You setup someADS/ otherpharmacies to chargeon dispense duringcutover to ensurethat you charged forthe medications.Patients arestuck in theVerificationQueueOnce I verify all of mypatient's orders, thechart automaticallycloses and this bugsme. I want the chartto stay open so I canreview itPharmacists areseeingdiscontinuedorders come to theverification queuefor reviewPTApreferencelist missingmed(s)You want medorders with the"Do NotDispense" flagto be sent toADSYou want to runa future cartbefore a currentcart interval hasfinishedOrders are notautoverifying, orare autoverifyingwhen theyshouldn'tCertain inbasketmessage typesare not showingin the in basketI'm getting aMAR action ofNew Baginstead ofGiven and vice-versaOne ofvariousinterfaceerrorsNothing isvalidating orworking withbarcodingI'm getting awrongmedicationerror, but this isthe right med!Myscannerisn'tworkingPatientsare notappearingin the ADSPatients'charges areread-only andthe project teamcannot correctchargesOrders aredefaulting inas Do NotDispenseRevenueis downafter go-liveYou need toretriggerseveralpharmacycharges atonceBulk products arebuilt incorrectly (i.e.,not yellow-dotted onmed lists so theyaren't dispensing orchargingappropriately)PharmacistsFrustrated withDischargedEncounters DuringOrder Entry andVerification Phase ofCutoverMy user isn't setup to allow meto see aparticular folderin my In BasketUsers are notable to accesscertainencounters forbulk chargeThe scanned valuescorrespond to validNDCs, but thoseNDCs don't exist inthe customer systemdue to not havingrecent med load dataA highnumber ofIdentity IDsare mappedincorrectlyA large numberof patients arenot appearingin the correctstationsThe wrongdose isgetting pulledin for scannedNDCsOrders are inthe Queuethat we don'twant toverifyUnexpectedFirst DoseDispensesYou setup someADS/ otherpharmacies to chargeon dispense duringcutover to ensurethat you charged forthe medications.Patients arestuck in theVerificationQueueOnce I verify all of mypatient's orders, thechart automaticallycloses and this bugsme. I want the chartto stay open so I canreview itPharmacists areseeingdiscontinuedorders come to theverification queuefor reviewPTApreferencelist missingmed(s)You want medorders with the"Do NotDispense" flagto be sent toADSYou want to runa future cartbefore a currentcart interval hasfinishedOrders are notautoverifying, orare autoverifyingwhen theyshouldn'tCertain inbasketmessage typesare not showingin the in basketI'm getting aMAR action ofNew Baginstead ofGiven and vice-versaOne ofvariousinterfaceerrorsNothing isvalidating orworking withbarcodingI'm getting awrongmedicationerror, but this isthe right med!Myscannerisn'tworkingPatientsare notappearingin the ADSPatients'charges areread-only andthe project teamcannot correctchargesOrders aredefaulting inas Do NotDispenseRevenueis downafter go-liveYou need toretriggerseveralpharmacycharges atonceBulk products arebuilt incorrectly (i.e.,not yellow-dotted onmed lists so theyaren't dispensing orchargingappropriately)PharmacistsFrustrated withDischargedEncounters DuringOrder Entry andVerification Phase ofCutoverMy user isn't setup to allow meto see aparticular folderin my In BasketUsers are notable to accesscertainencounters forbulk chargeThe scanned valuescorrespond to validNDCs, but thoseNDCs don't exist inthe customer systemdue to not havingrecent med load dataA highnumber ofIdentity IDsare mappedincorrectlyA large numberof patients arenot appearingin the correctstationsThe wrongdose isgetting pulledin for scannedNDCsOrders are inthe Queuethat we don'twant toverifyUnexpectedFirst DoseDispenses

Go Live Common Issues - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
O
4
I
5
G
6
N
7
N
8
O
9
N
10
B
11
G
12
B
13
B
14
B
15
G
16
I
17
N
18
I
19
I
20
N
21
O
22
G
23
I
24
B
25
G
26
G
27
B
28
O
29
N
  1. I-You setup some ADS/ other pharmacies to charge on dispense during cutover to ensure that you charged for the medications.
  2. O-Patients are stuck in the Verification Queue
  3. O-Once I verify all of my patient's orders, the chart automatically closes and this bugs me. I want the chart to stay open so I can review it
  4. I-Pharmacists are seeing discontinued orders come to the verification queue for review
  5. G-PTA preference list missing med(s)
  6. N-You want med orders with the "Do Not Dispense" flag to be sent to ADS
  7. N-You want to run a future cart before a current cart interval has finished
  8. O-Orders are not autoverifying, or are autoverifying when they shouldn't
  9. N-Certain in basket message types are not showing in the in basket
  10. B-I'm getting a MAR action of New Bag instead of Given and vice-versa
  11. G-One of various interface errors
  12. B-Nothing is validating or working with barcoding
  13. B-I'm getting a wrong medication error, but this is the right med!
  14. B-My scanner isn't working
  15. G-Patients are not appearing in the ADS
  16. I-Patients' charges are read-only and the project team cannot correct charges
  17. N-Orders are defaulting in as Do Not Dispense
  18. I-Revenue is down after go-live
  19. I-You need to retrigger several pharmacy charges at once
  20. N-Bulk products are built incorrectly (i.e., not yellow-dotted on med lists so they aren't dispensing or charging appropriately)
  21. O-Pharmacists Frustrated with Discharged Encounters During Order Entry and Verification Phase of Cutover
  22. G-My user isn't set up to allow me to see a particular folder in my In Basket
  23. I-Users are not able to access certain encounters for bulk charge
  24. B-The scanned values correspond to valid NDCs, but those NDCs don't exist in the customer system due to not having recent med load data
  25. G-A high number of Identity IDs are mapped incorrectly
  26. G-A large number of patients are not appearing in the correct stations
  27. B-The wrong dose is getting pulled in for scanned NDCs
  28. O-Orders are in the Queue that we don't want to verify
  29. N-Unexpected First Dose Dispenses