Customercalls whiledrivingRespondedto aFacebook orInstagrammessageCustomercalled backfor a differentlibrary/personTelemarketerorsalespersonNotaryWhat areyourhours?Placed onhold whilecustomergets cardHow do Iget alibrarycard?Got a kindmessage forthe library ora specificstaff memberCustomeranswers "yes" tothe question "Doyou have yourlibrary cardnumber?"How much isprinting/faxing?Can Irenew myitems?Annual feecard froma differentstateGotsomeone topick up 1sttime at EDCustomer isnot ready forthe phonenumberAsked acustomerto emailusSigned acustomer upfor email ortextnotificationsRespondedto a Googlereview ormessageCurbsidecallerRegistereda librarycard forsomeone"This isprobably aweirdquestion,but..."Customer saysthey are callingfor "this library"or "theMetropolitanLibrary"BookdonationquestionDo youhavecomputers?Customercalls whiledrivingRespondedto aFacebook orInstagrammessageCustomercalled backfor a differentlibrary/personTelemarketerorsalespersonNotaryWhat areyourhours?Placed onhold whilecustomergets cardHow do Iget alibrarycard?Got a kindmessage forthe library ora specificstaff memberCustomeranswers "yes" tothe question "Doyou have yourlibrary cardnumber?"How much isprinting/faxing?Can Irenew myitems?Annual feecard froma differentstateGotsomeone topick up 1sttime at EDCustomer isnot ready forthe phonenumberAsked acustomerto emailusSigned acustomer upfor email ortextnotificationsRespondedto a Googlereview ormessageCurbsidecallerRegistereda librarycard forsomeone"This isprobably aweirdquestion,but..."Customer saysthey are callingfor "this library"or "theMetropolitanLibrary"BookdonationquestionDo youhavecomputers?

CIS BINGO - Basic - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer calls while driving
  2. Responded to a Facebook or Instagram message
  3. Customer called back for a different library/person
  4. Telemarketer or salesperson
  5. Notary
  6. What are your hours?
  7. Placed on hold while customer gets card
  8. How do I get a library card?
  9. Got a kind message for the library or a specific staff member
  10. Customer answers "yes" to the question "Do you have your library card number?"
  11. How much is printing/faxing?
  12. Can I renew my items?
  13. Annual fee card from a different state
  14. Got someone to pick up 1st time at ED
  15. Customer is not ready for the phone number
  16. Asked a customer to email us
  17. Signed a customer up for email or text notifications
  18. Responded to a Google review or message
  19. Curbside caller
  20. Registered a library card for someone
  21. "This is probably a weird question, but..."
  22. Customer says they are calling for "this library" or "the Metropolitan Library"
  23. Book donation question
  24. Do you have computers?