Asked acustomerto emailusNotarySigned acustomer upfor email ortextnotificationsCustomeranswers "yes" tothe question "Doyou have yourlibrary cardnumber?"Customercalls whiledrivingRespondedto aFacebook orInstagrammessageAnnual feecard froma differentstateRespondedto a Googlereview ormessagePlaced onhold whilecustomergets cardTelemarketerorsalespersonHow do Iget alibrarycard?How much isprinting/faxing?Got a kindmessage forthe library ora specificstaff member"This isprobably aweirdquestion,but..."Do youhavecomputers?Customer isnot ready forthe phonenumberGotsomeone topick up 1sttime at EDCurbsidecallerRegistereda librarycard forsomeoneBookdonationquestionCustomer saysthey are callingfor "this library"or "theMetropolitanLibrary"Can Irenew myitems?What areyourhours?Customercalled backfor a differentlibrary/personAsked acustomerto emailusNotarySigned acustomer upfor email ortextnotificationsCustomeranswers "yes" tothe question "Doyou have yourlibrary cardnumber?"Customercalls whiledrivingRespondedto aFacebook orInstagrammessageAnnual feecard froma differentstateRespondedto a Googlereview ormessagePlaced onhold whilecustomergets cardTelemarketerorsalespersonHow do Iget alibrarycard?How much isprinting/faxing?Got a kindmessage forthe library ora specificstaff member"This isprobably aweirdquestion,but..."Do youhavecomputers?Customer isnot ready forthe phonenumberGotsomeone topick up 1sttime at EDCurbsidecallerRegistereda librarycard forsomeoneBookdonationquestionCustomer saysthey are callingfor "this library"or "theMetropolitanLibrary"Can Irenew myitems?What areyourhours?Customercalled backfor a differentlibrary/person

CIS BINGO - Basic - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked a customer to email us
  2. Notary
  3. Signed a customer up for email or text notifications
  4. Customer answers "yes" to the question "Do you have your library card number?"
  5. Customer calls while driving
  6. Responded to a Facebook or Instagram message
  7. Annual fee card from a different state
  8. Responded to a Google review or message
  9. Placed on hold while customer gets card
  10. Telemarketer or salesperson
  11. How do I get a library card?
  12. How much is printing/faxing?
  13. Got a kind message for the library or a specific staff member
  14. "This is probably a weird question, but..."
  15. Do you have computers?
  16. Customer is not ready for the phone number
  17. Got someone to pick up 1st time at ED
  18. Curbside caller
  19. Registered a library card for someone
  20. Book donation question
  21. Customer says they are calling for "this library" or "the Metropolitan Library"
  22. Can I renew my items?
  23. What are your hours?
  24. Customer called back for a different library/person