What areyourhours?Asked acustomerto emailusCurbsidecallerGot a kindmessage forthe library ora specificstaff member"This isprobably aweirdquestion,but..."Gotsomeone topick up 1sttime at EDCustomer saysthey are callingfor "this library"or "theMetropolitanLibrary"Respondedto aFacebook orInstagrammessageAnnual feecard froma differentstateTelemarketerorsalespersonPlaced onhold whilecustomergets cardDo youhavecomputers?NotaryCustomercalls whiledrivingCustomercalled backfor a differentlibrary/personSigned acustomer upfor email ortextnotificationsHow much isprinting/faxing?Respondedto a Googlereview ormessageBookdonationquestionCustomeranswers "yes" tothe question "Doyou have yourlibrary cardnumber?"Customer isnot ready forthe phonenumberCan Irenew myitems?Registereda librarycard forsomeoneHow do Iget alibrarycard?What areyourhours?Asked acustomerto emailusCurbsidecallerGot a kindmessage forthe library ora specificstaff member"This isprobably aweirdquestion,but..."Gotsomeone topick up 1sttime at EDCustomer saysthey are callingfor "this library"or "theMetropolitanLibrary"Respondedto aFacebook orInstagrammessageAnnual feecard froma differentstateTelemarketerorsalespersonPlaced onhold whilecustomergets cardDo youhavecomputers?NotaryCustomercalls whiledrivingCustomercalled backfor a differentlibrary/personSigned acustomer upfor email ortextnotificationsHow much isprinting/faxing?Respondedto a Googlereview ormessageBookdonationquestionCustomeranswers "yes" tothe question "Doyou have yourlibrary cardnumber?"Customer isnot ready forthe phonenumberCan Irenew myitems?Registereda librarycard forsomeoneHow do Iget alibrarycard?

CIS BINGO - Basic - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What are your hours?
  2. Asked a customer to email us
  3. Curbside caller
  4. Got a kind message for the library or a specific staff member
  5. "This is probably a weird question, but..."
  6. Got someone to pick up 1st time at ED
  7. Customer says they are calling for "this library" or "the Metropolitan Library"
  8. Responded to a Facebook or Instagram message
  9. Annual fee card from a different state
  10. Telemarketer or salesperson
  11. Placed on hold while customer gets card
  12. Do you have computers?
  13. Notary
  14. Customer calls while driving
  15. Customer called back for a different library/person
  16. Signed a customer up for email or text notifications
  17. How much is printing/faxing?
  18. Responded to a Google review or message
  19. Book donation question
  20. Customer answers "yes" to the question "Do you have your library card number?"
  21. Customer is not ready for the phone number
  22. Can I renew my items?
  23. Registered a library card for someone
  24. How do I get a library card?