Customercalled backfor a differentlibrary/personHow do Iget alibrarycard?Annual feecard froma differentstateRegistereda librarycard forsomeoneCustomercalls whiledrivingCustomer isnot ready forthe phonenumberCurbsidecallerSigned acustomer upfor email ortextnotificationsAsked acustomerto emailusDo youhavecomputers?Respondedto a Googlereview ormessageGotsomeone topick up 1sttime at EDPlaced onhold whilecustomergets cardGot a kindmessage forthe library ora specificstaff memberBookdonationquestionCan Irenew myitems?"This isprobably aweirdquestion,but..."What areyourhours?Respondedto aFacebook orInstagrammessageCustomeranswers "yes" tothe question "Doyou have yourlibrary cardnumber?"Customer saysthey are callingfor "this library"or "theMetropolitanLibrary"TelemarketerorsalespersonHow much isprinting/faxing?NotaryCustomercalled backfor a differentlibrary/personHow do Iget alibrarycard?Annual feecard froma differentstateRegistereda librarycard forsomeoneCustomercalls whiledrivingCustomer isnot ready forthe phonenumberCurbsidecallerSigned acustomer upfor email ortextnotificationsAsked acustomerto emailusDo youhavecomputers?Respondedto a Googlereview ormessageGotsomeone topick up 1sttime at EDPlaced onhold whilecustomergets cardGot a kindmessage forthe library ora specificstaff memberBookdonationquestionCan Irenew myitems?"This isprobably aweirdquestion,but..."What areyourhours?Respondedto aFacebook orInstagrammessageCustomeranswers "yes" tothe question "Doyou have yourlibrary cardnumber?"Customer saysthey are callingfor "this library"or "theMetropolitanLibrary"TelemarketerorsalespersonHow much isprinting/faxing?Notary

CIS BINGO - Basic - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer called back for a different library/person
  2. How do I get a library card?
  3. Annual fee card from a different state
  4. Registered a library card for someone
  5. Customer calls while driving
  6. Customer is not ready for the phone number
  7. Curbside caller
  8. Signed a customer up for email or text notifications
  9. Asked a customer to email us
  10. Do you have computers?
  11. Responded to a Google review or message
  12. Got someone to pick up 1st time at ED
  13. Placed on hold while customer gets card
  14. Got a kind message for the library or a specific staff member
  15. Book donation question
  16. Can I renew my items?
  17. "This is probably a weird question, but..."
  18. What are your hours?
  19. Responded to a Facebook or Instagram message
  20. Customer answers "yes" to the question "Do you have your library card number?"
  21. Customer says they are calling for "this library" or "the Metropolitan Library"
  22. Telemarketer or salesperson
  23. How much is printing/faxing?
  24. Notary