Placed onhold whilecustomergets cardNotaryRegistereda librarycard forsomeoneBookdonationquestionCustomer saysthey are callingfor "this library"or "theMetropolitanLibrary"How do Iget alibrarycard?Customer isnot ready forthe phonenumberGot a kindmessage forthe library ora specificstaff memberTelemarketerorsalespersonCurbsidecallerWhat areyourhours?Do youhavecomputers?Respondedto aFacebook orInstagrammessageAsked acustomerto emailus"This isprobably aweirdquestion,but..."Customeranswers "yes" tothe question "Doyou have yourlibrary cardnumber?"How much isprinting/faxing?Respondedto a Googlereview ormessageAnnual feecard froma differentstateSigned acustomer upfor email ortextnotificationsGotsomeone topick up 1sttime at EDCan Irenew myitems?Customercalled backfor a differentlibrary/personCustomercalls whiledrivingPlaced onhold whilecustomergets cardNotaryRegistereda librarycard forsomeoneBookdonationquestionCustomer saysthey are callingfor "this library"or "theMetropolitanLibrary"How do Iget alibrarycard?Customer isnot ready forthe phonenumberGot a kindmessage forthe library ora specificstaff memberTelemarketerorsalespersonCurbsidecallerWhat areyourhours?Do youhavecomputers?Respondedto aFacebook orInstagrammessageAsked acustomerto emailus"This isprobably aweirdquestion,but..."Customeranswers "yes" tothe question "Doyou have yourlibrary cardnumber?"How much isprinting/faxing?Respondedto a Googlereview ormessageAnnual feecard froma differentstateSigned acustomer upfor email ortextnotificationsGotsomeone topick up 1sttime at EDCan Irenew myitems?Customercalled backfor a differentlibrary/personCustomercalls whiledriving

CIS BINGO - Basic - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Placed on hold while customer gets card
  2. Notary
  3. Registered a library card for someone
  4. Book donation question
  5. Customer says they are calling for "this library" or "the Metropolitan Library"
  6. How do I get a library card?
  7. Customer is not ready for the phone number
  8. Got a kind message for the library or a specific staff member
  9. Telemarketer or salesperson
  10. Curbside caller
  11. What are your hours?
  12. Do you have computers?
  13. Responded to a Facebook or Instagram message
  14. Asked a customer to email us
  15. "This is probably a weird question, but..."
  16. Customer answers "yes" to the question "Do you have your library card number?"
  17. How much is printing/faxing?
  18. Responded to a Google review or message
  19. Annual fee card from a different state
  20. Signed a customer up for email or text notifications
  21. Got someone to pick up 1st time at ED
  22. Can I renew my items?
  23. Customer called back for a different library/person
  24. Customer calls while driving