Provideda pinLaughedwith avisitor(haha, lol)ScheduledanappointmentUsedstudent'sname inChatAsked astudent howtheir day isgoingUpdateECownershipSent astudent anemail (viacareprofile)DocumentAppt.details inSalesforceChatteredthe ECMotivateda studentto apply orget startedSolved adilemma thestudent washavingHelpedstudent loginto theirportalScheduledwithspecificECProvidedsupportinglinkssuccessfullygot an EC tocall astudent inthe momentVerifiedstudent toindividualizecareMarkedduplicateprofileProvidedausernameTalked aboutsomethingrelatablewith thevisitorUse anempathystatementReceivedstudentpraise orcomplimentUsedadditionalOpening orClosingstatementsTurned upsetstudent intohappystudentAskedopenendedquestionsProvideda pinLaughedwith avisitor(haha, lol)ScheduledanappointmentUsedstudent'sname inChatAsked astudent howtheir day isgoingUpdateECownershipSent astudent anemail (viacareprofile)DocumentAppt.details inSalesforceChatteredthe ECMotivateda studentto apply orget startedSolved adilemma thestudent washavingHelpedstudent loginto theirportalScheduledwithspecificECProvidedsupportinglinkssuccessfullygot an EC tocall astudent inthe momentVerifiedstudent toindividualizecareMarkedduplicateprofileProvidedausernameTalked aboutsomethingrelatablewith thevisitorUse anempathystatementReceivedstudentpraise orcomplimentUsedadditionalOpening orClosingstatementsTurned upsetstudent intohappystudentAskedopenendedquestions

Live Chat Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided a pin
  2. Laughed with a visitor (haha, lol)
  3. Scheduled an appointment
  4. Used student's name in Chat
  5. Asked a student how their day is going
  6. Update EC ownership
  7. Sent a student an email (via careprofile)
  8. Document Appt. details in Salesforce
  9. Chattered the EC
  10. Motivated a student to apply or get started
  11. Solved a dilemma the student was having
  12. Helped student log into their portal
  13. Scheduled with specific EC
  14. Provided supporting links
  15. successfully got an EC to call a student in the moment
  16. Verified student to individualize care
  17. Marked duplicate profile
  18. Provided a username
  19. Talked about something relatable with the visitor
  20. Use an empathy statement
  21. Received student praise or compliment
  22. Used additional Opening or Closing statements
  23. Turned upset student into happy student
  24. Asked open ended questions