Celebratea teamwin!Wentabove andbeyond forsomeoneStayedcalm infrustratingsituationPPT usedmy namepositivelyon CSATMadesomeonelaughPPTmade melaughCelebrateapersonalwinCleanyourdeskCan name5 thingsgratefulforTakeownershipof an error100%CSATPositivecommentfrom ppton CSATThank acustomerfor theirbusinessStart apay itforwardSubmit aserviceexcellencenominationGive asincerecomplimentShowedEmpathyto pptDonatefood to afood bankUse pleaseand thankyou with acoworkerHelpeda peerwith a ?Ask a ppt"How isyourday?"Has wentBlackFridayshoppingEffectivelyde-escalate acallHas anunusualThanksgivingTraditionMuted asneezeor coughHas aturkeydisasterstorySent anigniteconnectionSmilewhiletalking :)Took careof a taskin greentimeCelebratea teamwin!Wentabove andbeyond forsomeoneStayedcalm infrustratingsituationPPT usedmy namepositivelyon CSATMadesomeonelaughPPTmade melaughCelebrateapersonalwinCleanyourdeskCan name5 thingsgratefulforTakeownershipof an error100%CSATPositivecommentfrom ppton CSATThank acustomerfor theirbusinessStart apay itforwardSubmit aserviceexcellencenominationGive asincerecomplimentShowedEmpathyto pptDonatefood to afood bankUse pleaseand thankyou with acoworkerHelpeda peerwith a ?Ask a ppt"How isyourday?"Has wentBlackFridayshoppingEffectivelyde-escalate acallHas anunusualThanksgivingTraditionMuted asneezeor coughHas aturkeydisasterstorySent anigniteconnectionSmilewhiletalking :)Took careof a taskin greentime

Customer Service/Thankful/Kindness - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Celebrate a team win!
  2. Went above and beyond for someone
  3. Stayed calm in frustrating situation
  4. PPT used my name positively on CSAT
  5. Made someone laugh
  6. PPT made me laugh
  7. Celebrate a personal win
  8. Clean your desk
  9. Can name 5 things grateful for
  10. Take ownership of an error
  11. 100% CSAT
  12. Positive comment from ppt on CSAT
  13. Thank a customer for their business
  14. Start a pay it forward
  15. Submit a service excellence nomination
  16. Give a sincere compliment
  17. Showed Empathy to ppt
  18. Donate food to a food bank
  19. Use please and thank you with a coworker
  20. Helped a peer with a ?
  21. Ask a ppt "How is your day?"
  22. Has went Black Friday shopping
  23. Effectively de-escalate a call
  24. Has an unusual Thanksgiving Tradition
  25. Muted a sneeze or cough
  26. Has a turkey disaster story
  27. Sent an ignite connection
  28. Smile while talking :)
  29. Took care of a task in green time