Takeownershipof an errorSent anigniteconnectionPositivecommentfrom ppton CSATTook careof a taskin greentimeStayedcalm infrustratingsituationHelpeda peerwith a ?Donatefood to afood bankMadesomeonelaughGive asincerecomplimentCelebratea teamwin!CleanyourdeskHas anunusualThanksgivingTradition100%CSATPPTmade melaughAsk a ppt"How isyourday?"Smilewhiletalking :)Use pleaseand thankyou with acoworkerPPT usedmy namepositivelyon CSATWentabove andbeyond forsomeoneEffectivelyde-escalate acallCelebrateapersonalwinCan name5 thingsgratefulforShowedEmpathyto pptThank acustomerfor theirbusinessHas wentBlackFridayshoppingSubmit aserviceexcellencenominationMuted asneezeor coughHas aturkeydisasterstoryStart apay itforwardTakeownershipof an errorSent anigniteconnectionPositivecommentfrom ppton CSATTook careof a taskin greentimeStayedcalm infrustratingsituationHelpeda peerwith a ?Donatefood to afood bankMadesomeonelaughGive asincerecomplimentCelebratea teamwin!CleanyourdeskHas anunusualThanksgivingTradition100%CSATPPTmade melaughAsk a ppt"How isyourday?"Smilewhiletalking :)Use pleaseand thankyou with acoworkerPPT usedmy namepositivelyon CSATWentabove andbeyond forsomeoneEffectivelyde-escalate acallCelebrateapersonalwinCan name5 thingsgratefulforShowedEmpathyto pptThank acustomerfor theirbusinessHas wentBlackFridayshoppingSubmit aserviceexcellencenominationMuted asneezeor coughHas aturkeydisasterstoryStart apay itforward

Customer Service/Thankful/Kindness - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take ownership of an error
  2. Sent an ignite connection
  3. Positive comment from ppt on CSAT
  4. Took care of a task in green time
  5. Stayed calm in frustrating situation
  6. Helped a peer with a ?
  7. Donate food to a food bank
  8. Made someone laugh
  9. Give a sincere compliment
  10. Celebrate a team win!
  11. Clean your desk
  12. Has an unusual Thanksgiving Tradition
  13. 100% CSAT
  14. PPT made me laugh
  15. Ask a ppt "How is your day?"
  16. Smile while talking :)
  17. Use please and thank you with a coworker
  18. PPT used my name positively on CSAT
  19. Went above and beyond for someone
  20. Effectively de-escalate a call
  21. Celebrate a personal win
  22. Can name 5 things grateful for
  23. Showed Empathy to ppt
  24. Thank a customer for their business
  25. Has went Black Friday shopping
  26. Submit a service excellence nomination
  27. Muted a sneeze or cough
  28. Has a turkey disaster story
  29. Start a pay it forward