SuperuserUserguide/manualBugsTake itofflineUserStoryGoliveUATPhase2I'mconfusedSamardid/saidCustomerjourneyTerminologyWatchthevideoPWCTestersTrainthetrainerKnowledgearticleTestscriptDoes thatmakesense?WorkflowNot built/not readyI'm notconcernedPortalNot inrequirementFAQsPricingSMESuperuserUserguide/manualBugsTake itofflineUserStoryGoliveUATPhase2I'mconfusedSamardid/saidCustomerjourneyTerminologyWatchthevideoPWCTestersTrainthetrainerKnowledgearticleTestscriptDoes thatmakesense?WorkflowNot built/not readyI'm notconcernedPortalNot inrequirementFAQsPricingSME

CRM Buzzword - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Super user
  2. User guide/manual
  3. Bugs
  4. Take it offline
  5. User Story
  6. Go live
  7. UAT
  8. Phase 2
  9. I'm confused
  10. Samar did/said
  11. Customer journey
  12. Terminology
  13. Watch the video
  14. PWC
  15. Testers
  16. Train the trainer
  17. Knowledge article
  18. Test script
  19. Does that make sense?
  20. Workflow
  21. Not built/ not ready
  22. I'm not concerned
  23. Portal
  24. Not in requirement
  25. FAQs
  26. Pricing
  27. SME