WatchthevideoTrainthetrainerTerminologyNot built/not readyUATSMEKnowledgearticleI'mconfusedFAQsCustomerjourneyGoliveTake itofflinePhase2WorkflowDoes thatmakesense?Userguide/manualPWCI'm notconcernedBugsUserStorySamardid/saidPricingTestersNot inrequirementPortalSuperuserTestscriptWatchthevideoTrainthetrainerTerminologyNot built/not readyUATSMEKnowledgearticleI'mconfusedFAQsCustomerjourneyGoliveTake itofflinePhase2WorkflowDoes thatmakesense?Userguide/manualPWCI'm notconcernedBugsUserStorySamardid/saidPricingTestersNot inrequirementPortalSuperuserTestscript

CRM Buzzword - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Watch the video
  2. Train the trainer
  3. Terminology
  4. Not built/ not ready
  5. UAT
  6. SME
  7. Knowledge article
  8. I'm confused
  9. FAQs
  10. Customer journey
  11. Go live
  12. Take it offline
  13. Phase 2
  14. Workflow
  15. Does that make sense?
  16. User guide/manual
  17. PWC
  18. I'm not concerned
  19. Bugs
  20. User Story
  21. Samar did/said
  22. Pricing
  23. Testers
  24. Not in requirement
  25. Portal
  26. Super user
  27. Test script