35OwnershipI would be morethan happy toassist with seeingwhen you shouldexpect your newcard.83WowFactorI am so excitedto hear aboutyour trip! I mayhave to .....61ResolvingquestionsHave you beenable to attemptresetting yourpassword orgetting yourusername atcapitalone.com?58ProductsandServicesEnrolling/enrolledonline accountscan put you incontrol of youraccout.41ProductsandServicesCapital OneTravel isgreat whenyou....65ResolvingquestionsWe can contact yourbank if you would liketo verify the funds forthat payment to see ifwe can release thehold. Would you liketo do that?70ResolvingquestionsHave you beenable to contactthe merchant tosee if they areable/willing toresolve this?22OwnershipI'll be happy to adda user. For future,you can alwaysadd a user onlineif that's moreconvenient52ProductsandServicesTheVenture Xcard isgreat for....8ActiveListeningI understandthe need toincrease yourbuying power.here are youroptions.30OwnershipI would love tosee if we canupgrade youraccount today tostart earningrewards67ResolvingquestionsHave youchecked youremail that mayhelp explain thecharge?44ProductsandServicesOur creditwisetool can helpyou withmonitoringyour credit.20OwnershipI would be happyto share ouroptions forrequesting a pinand some cashadvanceinformation.28OwnershipI can definitelyassist you with apayment. I caneven connect you tothe automatedpayment system ifyou prefer.18ActiveListeningI can understandbeing declined atthe store can beupsetting let's seewhat happend!80WowFactorI am noticing that youprefer us to work with... to manage theaccount. I can updatethem as an accountmanager today togive them that ability.11ActiveListeningI can respectyour concernswith notreceiving yournew card...3ActiveListeningI understandfees/interestareconcerningfor you...94WowFactorI know paying a yearlyfee is something youdon't want. I reviewedyour account and seewe can help youcontinue to earnrewards without a fee.88WowFactorI would be happyto see if I can walkyou through howto prevent thosecontinuedcharges.91WowFactorI am here foryou toadvocatehoweverpossible.76ResolvingquestionsHave youeverconsideredsetting upauto pay?14ActiveListeningI can understandhow concerning itmust be seeing atransaction notauthorized you.35OwnershipI would be morethan happy toassist with seeingwhen you shouldexpect your newcard.83WowFactorI am so excitedto hear aboutyour trip! I mayhave to .....61ResolvingquestionsHave you beenable to attemptresetting yourpassword orgetting yourusername atcapitalone.com?58ProductsandServicesEnrolling/enrolledonline accountscan put you incontrol of youraccout.41ProductsandServicesCapital OneTravel isgreat whenyou....65ResolvingquestionsWe can contact yourbank if you would liketo verify the funds forthat payment to see ifwe can release thehold. Would you liketo do that?70ResolvingquestionsHave you beenable to contactthe merchant tosee if they areable/willing toresolve this?22OwnershipI'll be happy to adda user. For future,you can alwaysadd a user onlineif that's moreconvenient52ProductsandServicesTheVenture Xcard isgreat for....8ActiveListeningI understandthe need toincrease yourbuying power.here are youroptions.30OwnershipI would love tosee if we canupgrade youraccount today tostart earningrewards67ResolvingquestionsHave youchecked youremail that mayhelp explain thecharge?44ProductsandServicesOur creditwisetool can helpyou withmonitoringyour credit.20OwnershipI would be happyto share ouroptions forrequesting a pinand some cashadvanceinformation.28OwnershipI can definitelyassist you with apayment. I caneven connect you tothe automatedpayment system ifyou prefer.18ActiveListeningI can understandbeing declined atthe store can beupsetting let's seewhat happend!80WowFactorI am noticing that youprefer us to work with... to manage theaccount. I can updatethem as an accountmanager today togive them that ability.11ActiveListeningI can respectyour concernswith notreceiving yournew card...3ActiveListeningI understandfees/interestareconcerningfor you...94WowFactorI know paying a yearlyfee is something youdon't want. I reviewedyour account and seewe can help youcontinue to earnrewards without a fee.88WowFactorI would be happyto see if I can walkyou through howto prevent thosecontinuedcharges.91WowFactorI am here foryou toadvocatehoweverpossible.76ResolvingquestionsHave youeverconsideredsetting upauto pay?14ActiveListeningI can understandhow concerning itmust be seeing atransaction notauthorized you.

Promotor/NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I I
2
O O
3
G G
4
N N
5
N N
6
G G
7
G G
8
I I
9
N N
10
B B
11
I I
12
G G
13
N N
14
I I
15
I I
16
B B
17
O O
18
B B
19
B B
20
O O
21
O O
22
O O
23
G G
24
B B
  1. I-I would be more than happy to assist with seeing when you should expect your new card.
    I-35 Ownership
  2. O-I am so excited to hear about your trip! I may have to .....
    O-83 Wow Factor
  3. G-Have you been able to attempt resetting your password or getting your username at capitalone.com?
    G-61 Resolving questions
  4. N-Enrolling/enrolled online accounts can put you in control of your accout.
    N-58 Products and Services
  5. N-Capital One Travel is great when you....
    N-41 Products and Services
  6. G-We can contact your bank if you would like to verify the funds for that payment to see if we can release the hold. Would you like to do that?
    G-65 Resolving questions
  7. G-Have you been able to contact the merchant to see if they are able/willing to resolve this?
    G-70 Resolving questions
  8. I-I'll be happy to add a user. For future, you can always add a user online if that's more convenient
    I-22 Ownership
  9. N-The Venture X card is great for....
    N-52 Products and Services
  10. B-I understand the need to increase your buying power. here are your options.
    B-8 Active Listening
  11. I-I would love to see if we can upgrade your account today to start earning rewards
    I-30 Ownership
  12. G-Have you checked your email that may help explain the charge?
    G-67 Resolving questions
  13. N-Our creditwise tool can help you with monitoring your credit.
    N-44 Products and Services
  14. I-I would be happy to share our options for requesting a pin and some cash advance information.
    I-20 Ownership
  15. I-I can definitely assist you with a payment. I can even connect you to the automated payment system if you prefer.
    I-28 Ownership
  16. B-I can understand being declined at the store can be upsetting let's see what happend!
    B-18 Active Listening
  17. O-I am noticing that you prefer us to work with ... to manage the account. I can update them as an account manager today to give them that ability.
    O-80 Wow Factor
  18. B-I can respect your concerns with not receiving your new card...
    B-11 Active Listening
  19. B-I understand fees/interest are concerning for you...
    B-3 Active Listening
  20. O-I know paying a yearly fee is something you don't want. I reviewed your account and see we can help you continue to earn rewards without a fee.
    O-94 Wow Factor
  21. O-I would be happy to see if I can walk you through how to prevent those continued charges.
    O-88 Wow Factor
  22. O-I am here for you to advocate however possible.
    O-91 Wow Factor
  23. G-Have you ever considered setting up auto pay?
    G-76 Resolving questions
  24. B-I can understand how concerning it must be seeing a transaction not authorized you.
    B-14 Active Listening