52ProductsandServicesTheVenture Xcard isgreat for....11ActiveListeningI can respectyour concernswith notreceiving yournew card...22OwnershipI'll be happy to adda user. For future,you can alwaysadd a user onlineif that's moreconvenient91WowFactorI am here foryou toadvocatehoweverpossible.35OwnershipI would be morethan happy toassist with seeingwhen you shouldexpect your newcard.67ResolvingquestionsHave youchecked youremail that mayhelp explain thecharge?94WowFactorI know paying a yearlyfee is something youdon't want. I reviewedyour account and seewe can help youcontinue to earnrewards without a fee.8ActiveListeningI understandthe need toincrease yourbuying power.here are youroptions.41ProductsandServicesCapital OneTravel isgreat whenyou....83WowFactorI am so excitedto hear aboutyour trip! I mayhave to .....14ActiveListeningI can understandhow concerning itmust be seeing atransaction notauthorized you.80WowFactorI am noticing that youprefer us to work with... to manage theaccount. I can updatethem as an accountmanager today togive them that ability.28OwnershipI can definitelyassist you with apayment. I caneven connect you tothe automatedpayment system ifyou prefer.61ResolvingquestionsHave you beenable to attemptresetting yourpassword orgetting yourusername atcapitalone.com?65ResolvingquestionsWe can contact yourbank if you would liketo verify the funds forthat payment to see ifwe can release thehold. Would you liketo do that?44ProductsandServicesOur creditwisetool can helpyou withmonitoringyour credit.88WowFactorI would be happyto see if I can walkyou through howto prevent thosecontinuedcharges.20OwnershipI would be happyto share ouroptions forrequesting a pinand some cashadvanceinformation.58ProductsandServicesEnrolling/enrolledonline accountscan put you incontrol of youraccout.30OwnershipI would love tosee if we canupgrade youraccount today tostart earningrewards3ActiveListeningI understandfees/interestareconcerningfor you...70ResolvingquestionsHave you beenable to contactthe merchant tosee if they areable/willing toresolve this?76ResolvingquestionsHave youeverconsideredsetting upauto pay?18ActiveListeningI can understandbeing declined atthe store can beupsetting let's seewhat happend!52ProductsandServicesTheVenture Xcard isgreat for....11ActiveListeningI can respectyour concernswith notreceiving yournew card...22OwnershipI'll be happy to adda user. For future,you can alwaysadd a user onlineif that's moreconvenient91WowFactorI am here foryou toadvocatehoweverpossible.35OwnershipI would be morethan happy toassist with seeingwhen you shouldexpect your newcard.67ResolvingquestionsHave youchecked youremail that mayhelp explain thecharge?94WowFactorI know paying a yearlyfee is something youdon't want. I reviewedyour account and seewe can help youcontinue to earnrewards without a fee.8ActiveListeningI understandthe need toincrease yourbuying power.here are youroptions.41ProductsandServicesCapital OneTravel isgreat whenyou....83WowFactorI am so excitedto hear aboutyour trip! I mayhave to .....14ActiveListeningI can understandhow concerning itmust be seeing atransaction notauthorized you.80WowFactorI am noticing that youprefer us to work with... to manage theaccount. I can updatethem as an accountmanager today togive them that ability.28OwnershipI can definitelyassist you with apayment. I caneven connect you tothe automatedpayment system ifyou prefer.61ResolvingquestionsHave you beenable to attemptresetting yourpassword orgetting yourusername atcapitalone.com?65ResolvingquestionsWe can contact yourbank if you would liketo verify the funds forthat payment to see ifwe can release thehold. Would you liketo do that?44ProductsandServicesOur creditwisetool can helpyou withmonitoringyour credit.88WowFactorI would be happyto see if I can walkyou through howto prevent thosecontinuedcharges.20OwnershipI would be happyto share ouroptions forrequesting a pinand some cashadvanceinformation.58ProductsandServicesEnrolling/enrolledonline accountscan put you incontrol of youraccout.30OwnershipI would love tosee if we canupgrade youraccount today tostart earningrewards3ActiveListeningI understandfees/interestareconcerningfor you...70ResolvingquestionsHave you beenable to contactthe merchant tosee if they areable/willing toresolve this?76ResolvingquestionsHave youeverconsideredsetting upauto pay?18ActiveListeningI can understandbeing declined atthe store can beupsetting let's seewhat happend!

Promotor/NPS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N N
2
B B
3
I I
4
O O
5
I I
6
G G
7
O O
8
B B
9
N N
10
O O
11
B B
12
O O
13
I I
14
G G
15
G G
16
N N
17
O O
18
I I
19
N N
20
I I
21
B B
22
G G
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G G
24
B B
  1. N-The Venture X card is great for....
    N-52 Products and Services
  2. B-I can respect your concerns with not receiving your new card...
    B-11 Active Listening
  3. I-I'll be happy to add a user. For future, you can always add a user online if that's more convenient
    I-22 Ownership
  4. O-I am here for you to advocate however possible.
    O-91 Wow Factor
  5. I-I would be more than happy to assist with seeing when you should expect your new card.
    I-35 Ownership
  6. G-Have you checked your email that may help explain the charge?
    G-67 Resolving questions
  7. O-I know paying a yearly fee is something you don't want. I reviewed your account and see we can help you continue to earn rewards without a fee.
    O-94 Wow Factor
  8. B-I understand the need to increase your buying power. here are your options.
    B-8 Active Listening
  9. N-Capital One Travel is great when you....
    N-41 Products and Services
  10. O-I am so excited to hear about your trip! I may have to .....
    O-83 Wow Factor
  11. B-I can understand how concerning it must be seeing a transaction not authorized you.
    B-14 Active Listening
  12. O-I am noticing that you prefer us to work with ... to manage the account. I can update them as an account manager today to give them that ability.
    O-80 Wow Factor
  13. I-I can definitely assist you with a payment. I can even connect you to the automated payment system if you prefer.
    I-28 Ownership
  14. G-Have you been able to attempt resetting your password or getting your username at capitalone.com?
    G-61 Resolving questions
  15. G-We can contact your bank if you would like to verify the funds for that payment to see if we can release the hold. Would you like to do that?
    G-65 Resolving questions
  16. N-Our creditwise tool can help you with monitoring your credit.
    N-44 Products and Services
  17. O-I would be happy to see if I can walk you through how to prevent those continued charges.
    O-88 Wow Factor
  18. I-I would be happy to share our options for requesting a pin and some cash advance information.
    I-20 Ownership
  19. N-Enrolling/enrolled online accounts can put you in control of your accout.
    N-58 Products and Services
  20. I-I would love to see if we can upgrade your account today to start earning rewards
    I-30 Ownership
  21. B-I understand fees/interest are concerning for you...
    B-3 Active Listening
  22. G-Have you been able to contact the merchant to see if they are able/willing to resolve this?
    G-70 Resolving questions
  23. G-Have you ever considered setting up auto pay?
    G-76 Resolving questions
  24. B-I can understand being declined at the store can be upsetting let's see what happend!
    B-18 Active Listening