"I needhealthrecords foran appttoday?"Call to confirm andtheycancel/reschedule"You arereally outthat far?"Deepclean aroom"I forgotmy walletat home"Concernslastinglonger thanthe pastweekWaitingfor a callbackClean upmess onfloorAvimarkcrashesOwnerwearingPPE"Do I haveto give myID?"IncessantlybarkingPhoneproblemsClient 10+minuteslate forapptNamedrops Dr.FosterSilenceoverwalkies"It'squiet inhere"WalkinCrazyclient"Whattime can Ipick upmy pet?"Can youhave the Dr.call me backtoday?NoshowWith atech orDVMTellslifestoryUpdateon petCatsnot incarriers"Will thatbe donetoday?"Call torescheduleat theirappt timeProceedsto yell"I needhealthrecords foran appttoday?"Call to confirm andtheycancel/reschedule"You arereally outthat far?"Deepclean aroom"I forgotmy walletat home"Concernslastinglonger thanthe pastweekWaitingfor a callbackClean upmess onfloorAvimarkcrashesOwnerwearingPPE"Do I haveto give myID?"IncessantlybarkingPhoneproblemsClient 10+minuteslate forapptNamedrops Dr.FosterSilenceoverwalkies"It'squiet inhere"WalkinCrazyclient"Whattime can Ipick upmy pet?"Can youhave the Dr.call me backtoday?NoshowWith atech orDVMTellslifestoryUpdateon petCatsnot incarriers"Will thatbe donetoday?"Call torescheduleat theirappt timeProceedsto yell

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I need health records for an appt today?"
  2. Call to confirm and they cancel/reschedule
  3. "You are really out that far?"
  4. Deep clean a room
  5. "I forgot my wallet at home"
  6. Concerns lasting longer than the past week
  7. Waiting for a call back
  8. Clean up mess on floor
  9. Avimark crashes
  10. Owner wearing PPE
  11. "Do I have to give my ID?"
  12. Incessantly barking
  13. Phone problems
  14. Client 10+ minutes late for appt
  15. Name drops Dr. Foster
  16. Silence over walkies
  17. "It's quiet in here"
  18. Walk in
  19. Crazy client
  20. "What time can I pick up my pet?"
  21. Can you have the Dr. call me back today?
  22. No show
  23. With a tech or DVM
  24. Tells life story
  25. Update on pet
  26. Cats not in carriers
  27. "Will that be done today?"
  28. Call to reschedule at their appt time
  29. Proceeds to yell