Call to confirm andtheycancel/reschedule"I forgotmy walletat home"Can youhave the Dr.call me backtoday?IncessantlybarkingOwnerwearingPPECrazyclientPhoneproblemsDeepclean aroom"Will thatbe donetoday?""You arereally outthat far?""Do I haveto give myID?"Call torescheduleat theirappt timeProceedsto yellWaitingfor a callbackCatsnot incarriersUpdateon petAvimarkcrashesClient 10+minuteslate forapptNoshowNamedrops Dr.FosterClean upmess onfloorTellslifestory"Whattime can Ipick upmy pet?""I needhealthrecords foran appttoday?"Concernslastinglonger thanthe pastweek"It'squiet inhere"WalkinSilenceoverwalkiesWith atech orDVMCall to confirm andtheycancel/reschedule"I forgotmy walletat home"Can youhave the Dr.call me backtoday?IncessantlybarkingOwnerwearingPPECrazyclientPhoneproblemsDeepclean aroom"Will thatbe donetoday?""You arereally outthat far?""Do I haveto give myID?"Call torescheduleat theirappt timeProceedsto yellWaitingfor a callbackCatsnot incarriersUpdateon petAvimarkcrashesClient 10+minuteslate forapptNoshowNamedrops Dr.FosterClean upmess onfloorTellslifestory"Whattime can Ipick upmy pet?""I needhealthrecords foran appttoday?"Concernslastinglonger thanthe pastweek"It'squiet inhere"WalkinSilenceoverwalkiesWith atech orDVM

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call to confirm and they cancel/reschedule
  2. "I forgot my wallet at home"
  3. Can you have the Dr. call me back today?
  4. Incessantly barking
  5. Owner wearing PPE
  6. Crazy client
  7. Phone problems
  8. Deep clean a room
  9. "Will that be done today?"
  10. "You are really out that far?"
  11. "Do I have to give my ID?"
  12. Call to reschedule at their appt time
  13. Proceeds to yell
  14. Waiting for a call back
  15. Cats not in carriers
  16. Update on pet
  17. Avimark crashes
  18. Client 10+ minutes late for appt
  19. No show
  20. Name drops Dr. Foster
  21. Clean up mess on floor
  22. Tells life story
  23. "What time can I pick up my pet?"
  24. "I need health records for an appt today?"
  25. Concerns lasting longer than the past week
  26. "It's quiet in here"
  27. Walk in
  28. Silence over walkies
  29. With a tech or DVM