Updateon petCall torescheduleat theirappt timeDeepclean aroomWaitingfor a callbackConcernslastinglonger thanthe pastweekClean upmess onfloorTellslifestory"You arereally outthat far?"Namedrops Dr.FosterIncessantlybarking"Whattime can Ipick upmy pet?""It'squiet inhere"OwnerwearingPPECrazyclientWith atech orDVMWalkinSilenceoverwalkiesClient 10+minuteslate forapptAvimarkcrashes"Will thatbe donetoday?""I forgotmy walletat home"Proceedsto yell"Do I haveto give myID?"Catsnot incarriersCall to confirm andtheycancel/rescheduleCan youhave the Dr.call me backtoday?NoshowPhoneproblems"I needhealthrecords foran appttoday?"Updateon petCall torescheduleat theirappt timeDeepclean aroomWaitingfor a callbackConcernslastinglonger thanthe pastweekClean upmess onfloorTellslifestory"You arereally outthat far?"Namedrops Dr.FosterIncessantlybarking"Whattime can Ipick upmy pet?""It'squiet inhere"OwnerwearingPPECrazyclientWith atech orDVMWalkinSilenceoverwalkiesClient 10+minuteslate forapptAvimarkcrashes"Will thatbe donetoday?""I forgotmy walletat home"Proceedsto yell"Do I haveto give myID?"Catsnot incarriersCall to confirm andtheycancel/rescheduleCan youhave the Dr.call me backtoday?NoshowPhoneproblems"I needhealthrecords foran appttoday?"

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update on pet
  2. Call to reschedule at their appt time
  3. Deep clean a room
  4. Waiting for a call back
  5. Concerns lasting longer than the past week
  6. Clean up mess on floor
  7. Tells life story
  8. "You are really out that far?"
  9. Name drops Dr. Foster
  10. Incessantly barking
  11. "What time can I pick up my pet?"
  12. "It's quiet in here"
  13. Owner wearing PPE
  14. Crazy client
  15. With a tech or DVM
  16. Walk in
  17. Silence over walkies
  18. Client 10+ minutes late for appt
  19. Avimark crashes
  20. "Will that be done today?"
  21. "I forgot my wallet at home"
  22. Proceeds to yell
  23. "Do I have to give my ID?"
  24. Cats not in carriers
  25. Call to confirm and they cancel/reschedule
  26. Can you have the Dr. call me back today?
  27. No show
  28. Phone problems
  29. "I need health records for an appt today?"