PhoneproblemsCatsnot incarriersTellslifestory"Do I haveto give myID?"Updateon petWalkinIncessantlybarkingOwnerwearingPPEProceedsto yellNamedrops Dr.FosterCall to confirm andtheycancel/reschedule"Will thatbe donetoday?"Crazyclient"I needhealthrecords foran appttoday?""Whattime can Ipick upmy pet?"Call torescheduleat theirappt timeConcernslastinglonger thanthe pastweek"It'squiet inhere"SilenceoverwalkiesDeepclean aroomClient 10+minuteslate forapptAvimarkcrashes"You arereally outthat far?"Waitingfor a callbackNoshowCan youhave the Dr.call me backtoday?Clean upmess onfloor"I forgotmy walletat home"With atech orDVMPhoneproblemsCatsnot incarriersTellslifestory"Do I haveto give myID?"Updateon petWalkinIncessantlybarkingOwnerwearingPPEProceedsto yellNamedrops Dr.FosterCall to confirm andtheycancel/reschedule"Will thatbe donetoday?"Crazyclient"I needhealthrecords foran appttoday?""Whattime can Ipick upmy pet?"Call torescheduleat theirappt timeConcernslastinglonger thanthe pastweek"It'squiet inhere"SilenceoverwalkiesDeepclean aroomClient 10+minuteslate forapptAvimarkcrashes"You arereally outthat far?"Waitingfor a callbackNoshowCan youhave the Dr.call me backtoday?Clean upmess onfloor"I forgotmy walletat home"With atech orDVM

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Phone problems
  2. Cats not in carriers
  3. Tells life story
  4. "Do I have to give my ID?"
  5. Update on pet
  6. Walk in
  7. Incessantly barking
  8. Owner wearing PPE
  9. Proceeds to yell
  10. Name drops Dr. Foster
  11. Call to confirm and they cancel/reschedule
  12. "Will that be done today?"
  13. Crazy client
  14. "I need health records for an appt today?"
  15. "What time can I pick up my pet?"
  16. Call to reschedule at their appt time
  17. Concerns lasting longer than the past week
  18. "It's quiet in here"
  19. Silence over walkies
  20. Deep clean a room
  21. Client 10+ minutes late for appt
  22. Avimark crashes
  23. "You are really out that far?"
  24. Waiting for a call back
  25. No show
  26. Can you have the Dr. call me back today?
  27. Clean up mess on floor
  28. "I forgot my wallet at home"
  29. With a tech or DVM