"Do I haveto give myID?"WalkinCall torescheduleat theirappt timeCrazyclientClient 10+minuteslate forappt"It'squiet inhere"IncessantlybarkingSilenceoverwalkies"I needhealthrecords foran appttoday?""You arereally outthat far?"Proceedsto yell"Whattime can Ipick upmy pet?"Waitingfor a callbackNoshowConcernslastinglonger thanthe pastweekNamedrops Dr.FosterCan youhave the Dr.call me backtoday?OwnerwearingPPE"Will thatbe donetoday?"TellslifestoryUpdateon petWith atech orDVMCatsnot incarriersAvimarkcrashesPhoneproblemsCall to confirm andtheycancel/reschedule"I forgotmy walletat home"Deepclean aroomClean upmess onfloor"Do I haveto give myID?"WalkinCall torescheduleat theirappt timeCrazyclientClient 10+minuteslate forappt"It'squiet inhere"IncessantlybarkingSilenceoverwalkies"I needhealthrecords foran appttoday?""You arereally outthat far?"Proceedsto yell"Whattime can Ipick upmy pet?"Waitingfor a callbackNoshowConcernslastinglonger thanthe pastweekNamedrops Dr.FosterCan youhave the Dr.call me backtoday?OwnerwearingPPE"Will thatbe donetoday?"TellslifestoryUpdateon petWith atech orDVMCatsnot incarriersAvimarkcrashesPhoneproblemsCall to confirm andtheycancel/reschedule"I forgotmy walletat home"Deepclean aroomClean upmess onfloor

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Do I have to give my ID?"
  2. Walk in
  3. Call to reschedule at their appt time
  4. Crazy client
  5. Client 10+ minutes late for appt
  6. "It's quiet in here"
  7. Incessantly barking
  8. Silence over walkies
  9. "I need health records for an appt today?"
  10. "You are really out that far?"
  11. Proceeds to yell
  12. "What time can I pick up my pet?"
  13. Waiting for a call back
  14. No show
  15. Concerns lasting longer than the past week
  16. Name drops Dr. Foster
  17. Can you have the Dr. call me back today?
  18. Owner wearing PPE
  19. "Will that be done today?"
  20. Tells life story
  21. Update on pet
  22. With a tech or DVM
  23. Cats not in carriers
  24. Avimark crashes
  25. Phone problems
  26. Call to confirm and they cancel/reschedule
  27. "I forgot my wallet at home"
  28. Deep clean a room
  29. Clean up mess on floor