Call to confirm andtheycancel/rescheduleCrazyclientWaitingfor a callbackClient 10+minuteslate forappt"I forgotmy walletat home"Can youhave the Dr.call me backtoday?Deepclean aroom"Whattime can Ipick upmy pet?"Proceedsto yell"You arereally outthat far?"SilenceoverwalkiesPhoneproblemsAvimarkcrashesOwnerwearingPPE"Will thatbe donetoday?""It'squiet inhere"NoshowUpdateon petConcernslastinglonger thanthe pastweek"I needhealthrecords foran appttoday?""Do I haveto give myID?"Call torescheduleat theirappt timeCatsnot incarriersWalkinClean upmess onfloorTellslifestoryWith atech orDVMNamedrops Dr.FosterIncessantlybarkingCall to confirm andtheycancel/rescheduleCrazyclientWaitingfor a callbackClient 10+minuteslate forappt"I forgotmy walletat home"Can youhave the Dr.call me backtoday?Deepclean aroom"Whattime can Ipick upmy pet?"Proceedsto yell"You arereally outthat far?"SilenceoverwalkiesPhoneproblemsAvimarkcrashesOwnerwearingPPE"Will thatbe donetoday?""It'squiet inhere"NoshowUpdateon petConcernslastinglonger thanthe pastweek"I needhealthrecords foran appttoday?""Do I haveto give myID?"Call torescheduleat theirappt timeCatsnot incarriersWalkinClean upmess onfloorTellslifestoryWith atech orDVMNamedrops Dr.FosterIncessantlybarking

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call to confirm and they cancel/reschedule
  2. Crazy client
  3. Waiting for a call back
  4. Client 10+ minutes late for appt
  5. "I forgot my wallet at home"
  6. Can you have the Dr. call me back today?
  7. Deep clean a room
  8. "What time can I pick up my pet?"
  9. Proceeds to yell
  10. "You are really out that far?"
  11. Silence over walkies
  12. Phone problems
  13. Avimark crashes
  14. Owner wearing PPE
  15. "Will that be done today?"
  16. "It's quiet in here"
  17. No show
  18. Update on pet
  19. Concerns lasting longer than the past week
  20. "I need health records for an appt today?"
  21. "Do I have to give my ID?"
  22. Call to reschedule at their appt time
  23. Cats not in carriers
  24. Walk in
  25. Clean up mess on floor
  26. Tells life story
  27. With a tech or DVM
  28. Name drops Dr. Foster
  29. Incessantly barking