Concernslastinglonger thanthe pastweek"I needhealthrecords foran appttoday?"Avimarkcrashes"You arereally outthat far?""Will thatbe donetoday?"With atech orDVMClient 10+minuteslate forapptNoshow"It'squiet inhere"Call torescheduleat theirappt timePhoneproblemsDeepclean aroomTellslifestoryCrazyclientUpdateon petClean upmess onfloor"I forgotmy walletat home"Proceedsto yell"Whattime can Ipick upmy pet?"Catsnot incarriersIncessantlybarkingCan youhave the Dr.call me backtoday?"Do I haveto give myID?"SilenceoverwalkiesCall to confirm andtheycancel/rescheduleNamedrops Dr.FosterWalkinOwnerwearingPPEWaitingfor a callbackConcernslastinglonger thanthe pastweek"I needhealthrecords foran appttoday?"Avimarkcrashes"You arereally outthat far?""Will thatbe donetoday?"With atech orDVMClient 10+minuteslate forapptNoshow"It'squiet inhere"Call torescheduleat theirappt timePhoneproblemsDeepclean aroomTellslifestoryCrazyclientUpdateon petClean upmess onfloor"I forgotmy walletat home"Proceedsto yell"Whattime can Ipick upmy pet?"Catsnot incarriersIncessantlybarkingCan youhave the Dr.call me backtoday?"Do I haveto give myID?"SilenceoverwalkiesCall to confirm andtheycancel/rescheduleNamedrops Dr.FosterWalkinOwnerwearingPPEWaitingfor a callback

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Concerns lasting longer than the past week
  2. "I need health records for an appt today?"
  3. Avimark crashes
  4. "You are really out that far?"
  5. "Will that be done today?"
  6. With a tech or DVM
  7. Client 10+ minutes late for appt
  8. No show
  9. "It's quiet in here"
  10. Call to reschedule at their appt time
  11. Phone problems
  12. Deep clean a room
  13. Tells life story
  14. Crazy client
  15. Update on pet
  16. Clean up mess on floor
  17. "I forgot my wallet at home"
  18. Proceeds to yell
  19. "What time can I pick up my pet?"
  20. Cats not in carriers
  21. Incessantly barking
  22. Can you have the Dr. call me back today?
  23. "Do I have to give my ID?"
  24. Silence over walkies
  25. Call to confirm and they cancel/reschedule
  26. Name drops Dr. Foster
  27. Walk in
  28. Owner wearing PPE
  29. Waiting for a call back