"I needhealthrecords foran appttoday?"Noshow"Whattime can Ipick upmy pet?"TellslifestoryProceedsto yellClean upmess onfloorClient 10+minuteslate forapptWalkinCall torescheduleat theirappt timeCrazyclientIncessantlybarkingWith atech orDVMSilenceoverwalkies"It'squiet inhere"OwnerwearingPPECall to confirm andtheycancel/reschedulePhoneproblemsDeepclean aroom"You arereally outthat far?"Concernslastinglonger thanthe pastweekCatsnot incarriers"I forgotmy walletat home""Will thatbe donetoday?"Updateon petNamedrops Dr.FosterCan youhave the Dr.call me backtoday?AvimarkcrashesWaitingfor a callback"Do I haveto give myID?""I needhealthrecords foran appttoday?"Noshow"Whattime can Ipick upmy pet?"TellslifestoryProceedsto yellClean upmess onfloorClient 10+minuteslate forapptWalkinCall torescheduleat theirappt timeCrazyclientIncessantlybarkingWith atech orDVMSilenceoverwalkies"It'squiet inhere"OwnerwearingPPECall to confirm andtheycancel/reschedulePhoneproblemsDeepclean aroom"You arereally outthat far?"Concernslastinglonger thanthe pastweekCatsnot incarriers"I forgotmy walletat home""Will thatbe donetoday?"Updateon petNamedrops Dr.FosterCan youhave the Dr.call me backtoday?AvimarkcrashesWaitingfor a callback"Do I haveto give myID?"

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I need health records for an appt today?"
  2. No show
  3. "What time can I pick up my pet?"
  4. Tells life story
  5. Proceeds to yell
  6. Clean up mess on floor
  7. Client 10+ minutes late for appt
  8. Walk in
  9. Call to reschedule at their appt time
  10. Crazy client
  11. Incessantly barking
  12. With a tech or DVM
  13. Silence over walkies
  14. "It's quiet in here"
  15. Owner wearing PPE
  16. Call to confirm and they cancel/reschedule
  17. Phone problems
  18. Deep clean a room
  19. "You are really out that far?"
  20. Concerns lasting longer than the past week
  21. Cats not in carriers
  22. "I forgot my wallet at home"
  23. "Will that be done today?"
  24. Update on pet
  25. Name drops Dr. Foster
  26. Can you have the Dr. call me back today?
  27. Avimark crashes
  28. Waiting for a call back
  29. "Do I have to give my ID?"