RenewSafetyCultureOfficeExperienceLEKPIsStakeholdersTransformationCost toServePropensityTo ContactSupportCallCentreCustomerSatisfactionVirtualMeetingsStressActionRefreshMentalHealthAgentsWellnessHeadcountImprovementMobileOfficeCommitmentDeliverablesDigitalTransactionsPainPointsDueCustomerJourneyCallsVarianceCommunicationWaitTimeIVRPlansEmployeeEngagementStrategyCasesLunchWebChat ManagementReflectCommunityEngagementFinancialsSurgingRenewSafetyCultureOfficeExperienceLEKPIsStakeholdersTransformationCost toServePropensityTo ContactSupportCallCentreCustomerSatisfactionVirtualMeetingsStressActionRefreshMentalHealthAgentsWellnessHeadcountImprovementMobileOfficeCommitmentDeliverablesDigitalTransactionsPainPointsDueCustomerJourneyCallsVarianceCommunicationWaitTimeIVRPlansEmployeeEngagementStrategyCasesLunchWebChat ManagementReflectCommunityEngagementFinancialsSurging

Surging Ahead, Surging Stronger - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Renew
  2. Safety Culture
  3. Office Experience
  4. LE
  5. KPIs
  6. Stakeholders
  7. Transformation
  8. Cost to Serve
  9. Propensity To Contact
  10. Support
  11. Call Centre
  12. Customer Satisfaction
  13. Virtual Meetings
  14. Stress
  15. Action
  16. Refresh
  17. Mental Health
  18. Agents
  19. Wellness
  20. Headcount
  21. Improvement
  22. Mobile Office
  23. Commitment
  24. Deliverables
  25. Digital Transactions
  26. Pain Points
  27. Due
  28. Customer Journey
  29. Calls
  30. Variance
  31. Communication
  32. Wait Time
  33. IVR
  34. Plans
  35. Employee Engagement
  36. Strategy
  37. Cases
  38. Lunch
  39. Web Chat
  40. Management
  41. Reflect
  42. Community Engagement
  43. Financials
  44. Surging