(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient talks for at least 2 mins straight
Patient can't make their appt due to their Medicaid cab not showing
Rude Patient
patient gets transferred to the wrong clinic
Patient wants to switch providers
Patient says thank you at least 3 times during one call
Patient is crying
patient laughs at something you say when it's not meant to be funny
Patient tells you how awesome you are after they just finished screaming at you
Patient hangs up on you
patient asks to speak with a surgeon
Patient screams "Hello" after answering the phone
Patient says "how are you" and you lie and tell them you're good.
Patient says, "you don't have anything sooner?" after giving the next available appt
Patient calls back in 1 hour to check the status of an encounter
patient cusses you out
Patient burps
Patient's script was sent to the wrong pharmacy
Patient gives you their last name instead of which body part.
Patient calls you "sweetie"
Patient gets mad when they can't speak to a nurse right away.
Patient calls just so you can transfer them to another dept.
Patient calls to tell us they are going to be late due to an accident on 64
