patientasks tospeak witha surgeonPatient tells youhow awesome youare after they justfinished screamingat youPatient callsjust so youcan transferthem toanother dept.RudePatientPatientscreams"Hello" afteransweringthe phonePatient'sscript wassent to thewrongpharmacyPatientcalls you"sweetie"Patient says,"you don't haveanythingsooner?" aftergiving the nextavailable apptPatient callsback in 1hour to checkthe status ofan encounterPatientburpsPatienthangs upon youpatient getstransferredto the wrongclinicPatient calls totell us they aregoing to be latedue to anaccident on 64patientcussesyou outPatientwants toswitchprovidersPatient can'tmake their apptdue to theirMedicaid cabnot showingPatient talksfor at least 2mins straightPatient givesyou their lastname insteadof which bodypart.Patientsays DOBbackwardsPatient saysthank you atleast 3 timesduring onecallPatient says"how are you"and you lieand tell themyou're good.patient laughsat somethingyou say whenit's not meantto be funnyPatientiscryingPatient getsmad when theycan't speak to anurse rightaway.patientasks tospeak witha surgeonPatient tells youhow awesome youare after they justfinished screamingat youPatient callsjust so youcan transferthem toanother dept.RudePatientPatientscreams"Hello" afteransweringthe phonePatient'sscript wassent to thewrongpharmacyPatientcalls you"sweetie"Patient says,"you don't haveanythingsooner?" aftergiving the nextavailable apptPatient callsback in 1hour to checkthe status ofan encounterPatientburpsPatienthangs upon youpatient getstransferredto the wrongclinicPatient calls totell us they aregoing to be latedue to anaccident on 64patientcussesyou outPatientwants toswitchprovidersPatient can'tmake their apptdue to theirMedicaid cabnot showingPatient talksfor at least 2mins straightPatient givesyou their lastname insteadof which bodypart.Patientsays DOBbackwardsPatient saysthank you atleast 3 timesduring onecallPatient says"how are you"and you lieand tell themyou're good.patient laughsat somethingyou say whenit's not meantto be funnyPatientiscryingPatient getsmad when theycan't speak to anurse rightaway.

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. patient asks to speak with a surgeon
  2. Patient tells you how awesome you are after they just finished screaming at you
  3. Patient calls just so you can transfer them to another dept.
  4. Rude Patient
  5. Patient screams "Hello" after answering the phone
  6. Patient's script was sent to the wrong pharmacy
  7. Patient calls you "sweetie"
  8. Patient says, "you don't have anything sooner?" after giving the next available appt
  9. Patient calls back in 1 hour to check the status of an encounter
  10. Patient burps
  11. Patient hangs up on you
  12. patient gets transferred to the wrong clinic
  13. Patient calls to tell us they are going to be late due to an accident on 64
  14. patient cusses you out
  15. Patient wants to switch providers
  16. Patient can't make their appt due to their Medicaid cab not showing
  17. Patient talks for at least 2 mins straight
  18. Patient gives you their last name instead of which body part.
  19. Patient says DOB backwards
  20. Patient says thank you at least 3 times during one call
  21. Patient says "how are you" and you lie and tell them you're good.
  22. patient laughs at something you say when it's not meant to be funny
  23. Patient is crying
  24. Patient gets mad when they can't speak to a nurse right away.