(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Unqualified call
Caller is ready to process order
Caller needs to be transferred to fulfillments
Caller is working on a Cummins engine
Caller asks for Matt
Caller has ESN
Caller asks for Hunter
Inbound call
Caller is working on a Detroit Diesel engine
Caller asks for Rylan
Caller asks about the weather
Caller asks for Rob
Caller needs to be transferred to recruitment
Outbound call
Customer is working on a Volvo
Caller only has VIN
Caller asks for Braeden
Caller says Jacinta’s name wrong
Caller asks for Joel
Caller asks for Nick
Customer is working on a CAT engine
Caller is looking for a cylinder head
Caller asks for Nick
Caller asks for Lou
Caller is returning a missed call
Customer is looking for a rebuild kit
Caller asks for Dave
Customer is looking for a turbo
Caller needs to be transferred to warranty queue
Customer is looking for a head gasket set
Caller asks for Jacinta
Customer is working on an International/Navistar engine