PositiveCustomerCareRefundHelpDeskEducateSCR(ServiceCenter Rep)LIFEHelpfulStats“Happytohelp!”InclusionLunchCollaborationSalesforceCustomerSupportNeedsSmileCSATHuddlesTeamworkSpecialtyPoliciesSWTCommunicationHappyCustomerServiceWeekPeer toPeercoachingAnswersCustomerEngagementITServiceDeskBreakAfterCallPDPEscalationLineRapportProfessionalTrainingCustomerNeedsPassionEmpathyAccountabilityP/CSystem“Thanks forbringing thisto ourattention!”SolutionsHeadsetsNationalCallCenterWillingnessExcellenceChromeListenAEPPolicyTerminationDedicatedCallCenterQualityAssuranceServiceminded“Greatquestion! I’llfind that outfor you!”SCS(ServiceCenterSpecialist)ASADifficultConversationsOutlookActiveListeningIVRGrowthCustomerExperienceEmployeeCaringCustomerServiceDiversityConfidenceSBSTaketheH.E.A.TCustomerSatisfactionTeamsChatFriendlyAHTFeedbackPositiveCustomerCareRefundHelpDeskEducateSCR(ServiceCenter Rep)LIFEHelpfulStats“Happytohelp!”InclusionLunchCollaborationSalesforceCustomerSupportNeedsSmileCSATHuddlesTeamworkSpecialtyPoliciesSWTCommunicationHappyCustomerServiceWeekPeer toPeercoachingAnswersCustomerEngagementITServiceDeskBreakAfterCallPDPEscalationLineRapportProfessionalTrainingCustomerNeedsPassionEmpathyAccountabilityP/CSystem“Thanks forbringing thisto ourattention!”SolutionsHeadsetsNationalCallCenterWillingnessExcellenceChromeListenAEPPolicyTerminationDedicatedCallCenterQualityAssuranceServiceminded“Greatquestion! I’llfind that outfor you!”SCS(ServiceCenterSpecialist)ASADifficultConversationsOutlookActiveListeningIVRGrowthCustomerExperienceEmployeeCaringCustomerServiceDiversityConfidenceSBSTaketheH.E.A.TCustomerSatisfactionTeamsChatFriendlyAHTFeedback

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive
  2. Customer Care
  3. Refund
  4. Help Desk
  5. Educate
  6. SCR(Service Center Rep)
  7. LIFE
  8. Helpful
  9. Stats
  10. “Happy to help!”
  11. Inclusion
  12. Lunch
  13. Collaboration
  14. Salesforce
  15. Customer Support
  16. Needs
  17. Smile
  18. CSAT
  19. Huddles
  20. Teamwork
  21. Specialty Policies
  22. SWT
  23. Communication
  24. Happy Customer Service Week
  25. Peer to Peer coaching
  26. Answers
  27. Customer Engagement
  28. IT Service Desk
  29. Break
  30. After Call
  31. PDP
  32. Escalation Line
  33. Rapport
  34. Professional
  35. Training
  36. Customer Needs
  37. Passion
  38. Empathy
  39. Accountability
  40. P/C System
  41. “Thanks for bringing this to our attention!”
  42. Solutions
  43. Headsets
  44. National Call Center
  45. Willingness
  46. Excellence
  47. Chrome
  48. Listen
  49. AEP
  50. Policy Termination
  51. Dedicated Call Center
  52. Quality Assurance
  53. Service minded
  54. “Great question! I’ll find that out for you!”
  55. SCS(Service Center Specialist)
  56. ASA
  57. Difficult Conversations
  58. Outlook
  59. Active Listening
  60. IVR
  61. Growth
  62. Customer Experience
  63. Employee
  64. Caring
  65. Customer Service
  66. Diversity
  67. Confidence
  68. SBS
  69. Take the H.E.A.T
  70. Customer Satisfaction
  71. Teams Chat
  72. Friendly
  73. AHT
  74. Feedback