ProfessionalCommunicationFeedbackEducateWillingnessNeedsStatsOutlookInclusionFriendlyCustomerExperienceCollaborationTeamsChatP/CSystemSWTBreakSBSAHTCustomerServiceRapportCustomerSatisfactionHelpfulSolutions“Thanks forbringing thisto ourattention!”SalesforceCaringHelpDeskDiversityAccountabilityPeer toPeercoachingSmileGrowthDifficultConversationsPassionAEPTaketheH.E.A.TCSATConfidencePolicyTerminationSCR(ServiceCenter Rep)PositiveHeadsetsEmployeeDedicatedCallCenterPDPLunchHappyCustomerServiceWeekQualityAssuranceAfterCallServicemindedRefundChrome“Happytohelp!”CustomerEngagementAnswersSpecialtyPoliciesNationalCallCenterActiveListeningListenLIFECustomerSupportSCS(ServiceCenterSpecialist)IVRCustomerCareTeamwork“Greatquestion! I’llfind that outfor you!”ExcellenceEscalationLineEmpathyITServiceDeskCustomerNeedsHuddlesASATrainingProfessionalCommunicationFeedbackEducateWillingnessNeedsStatsOutlookInclusionFriendlyCustomerExperienceCollaborationTeamsChatP/CSystemSWTBreakSBSAHTCustomerServiceRapportCustomerSatisfactionHelpfulSolutions“Thanks forbringing thisto ourattention!”SalesforceCaringHelpDeskDiversityAccountabilityPeer toPeercoachingSmileGrowthDifficultConversationsPassionAEPTaketheH.E.A.TCSATConfidencePolicyTerminationSCR(ServiceCenter Rep)PositiveHeadsetsEmployeeDedicatedCallCenterPDPLunchHappyCustomerServiceWeekQualityAssuranceAfterCallServicemindedRefundChrome“Happytohelp!”CustomerEngagementAnswersSpecialtyPoliciesNationalCallCenterActiveListeningListenLIFECustomerSupportSCS(ServiceCenterSpecialist)IVRCustomerCareTeamwork“Greatquestion! I’llfind that outfor you!”ExcellenceEscalationLineEmpathyITServiceDeskCustomerNeedsHuddlesASATraining

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Professional
  2. Communication
  3. Feedback
  4. Educate
  5. Willingness
  6. Needs
  7. Stats
  8. Outlook
  9. Inclusion
  10. Friendly
  11. Customer Experience
  12. Collaboration
  13. Teams Chat
  14. P/C System
  15. SWT
  16. Break
  17. SBS
  18. AHT
  19. Customer Service
  20. Rapport
  21. Customer Satisfaction
  22. Helpful
  23. Solutions
  24. “Thanks for bringing this to our attention!”
  25. Salesforce
  26. Caring
  27. Help Desk
  28. Diversity
  29. Accountability
  30. Peer to Peer coaching
  31. Smile
  32. Growth
  33. Difficult Conversations
  34. Passion
  35. AEP
  36. Take the H.E.A.T
  37. CSAT
  38. Confidence
  39. Policy Termination
  40. SCR(Service Center Rep)
  41. Positive
  42. Headsets
  43. Employee
  44. Dedicated Call Center
  45. PDP
  46. Lunch
  47. Happy Customer Service Week
  48. Quality Assurance
  49. After Call
  50. Service minded
  51. Refund
  52. Chrome
  53. “Happy to help!”
  54. Customer Engagement
  55. Answers
  56. Specialty Policies
  57. National Call Center
  58. Active Listening
  59. Listen
  60. LIFE
  61. Customer Support
  62. SCS(Service Center Specialist)
  63. IVR
  64. Customer Care
  65. Teamwork
  66. “Great question! I’ll find that out for you!”
  67. Excellence
  68. Escalation Line
  69. Empathy
  70. IT Service Desk
  71. Customer Needs
  72. Huddles
  73. ASA
  74. Training