SolutionsASAAEPEscalationLineAnswersAHT“Happytohelp!”CustomerService“Greatquestion! I’llfind that outfor you!”CustomerCareWillingnessSCR(ServiceCenter Rep)DifficultConversationsITServiceDeskDiversityCSATTaketheH.E.A.TSalesforceSWTChromeConfidenceRapportRefundNationalCallCenterTrainingEmployeeInclusionPDPHelpfulPolicyTerminationSBSSCS(ServiceCenterSpecialist)EducateHeadsetsListenTeamworkBreakSmileLIFEAccountabilityHelpDeskServicemindedCustomerSupport“Thanks forbringing thisto ourattention!”ProfessionalLunchPeer toPeercoachingStatsP/CSystemFeedbackCustomerExperienceOutlookHappyCustomerServiceWeekCustomerNeedsSpecialtyPoliciesPassionIVRExcellenceActiveListeningHuddlesFriendlyQualityAssuranceNeedsCollaborationCommunicationGrowthCustomerSatisfactionPositiveDedicatedCallCenterEmpathyCaringAfterCallCustomerEngagementTeamsChatSolutionsASAAEPEscalationLineAnswersAHT“Happytohelp!”CustomerService“Greatquestion! I’llfind that outfor you!”CustomerCareWillingnessSCR(ServiceCenter Rep)DifficultConversationsITServiceDeskDiversityCSATTaketheH.E.A.TSalesforceSWTChromeConfidenceRapportRefundNationalCallCenterTrainingEmployeeInclusionPDPHelpfulPolicyTerminationSBSSCS(ServiceCenterSpecialist)EducateHeadsetsListenTeamworkBreakSmileLIFEAccountabilityHelpDeskServicemindedCustomerSupport“Thanks forbringing thisto ourattention!”ProfessionalLunchPeer toPeercoachingStatsP/CSystemFeedbackCustomerExperienceOutlookHappyCustomerServiceWeekCustomerNeedsSpecialtyPoliciesPassionIVRExcellenceActiveListeningHuddlesFriendlyQualityAssuranceNeedsCollaborationCommunicationGrowthCustomerSatisfactionPositiveDedicatedCallCenterEmpathyCaringAfterCallCustomerEngagementTeamsChat

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solutions
  2. ASA
  3. AEP
  4. Escalation Line
  5. Answers
  6. AHT
  7. “Happy to help!”
  8. Customer Service
  9. “Great question! I’ll find that out for you!”
  10. Customer Care
  11. Willingness
  12. SCR(Service Center Rep)
  13. Difficult Conversations
  14. IT Service Desk
  15. Diversity
  16. CSAT
  17. Take the H.E.A.T
  18. Salesforce
  19. SWT
  20. Chrome
  21. Confidence
  22. Rapport
  23. Refund
  24. National Call Center
  25. Training
  26. Employee
  27. Inclusion
  28. PDP
  29. Helpful
  30. Policy Termination
  31. SBS
  32. SCS(Service Center Specialist)
  33. Educate
  34. Headsets
  35. Listen
  36. Teamwork
  37. Break
  38. Smile
  39. LIFE
  40. Accountability
  41. Help Desk
  42. Service minded
  43. Customer Support
  44. “Thanks for bringing this to our attention!”
  45. Professional
  46. Lunch
  47. Peer to Peer coaching
  48. Stats
  49. P/C System
  50. Feedback
  51. Customer Experience
  52. Outlook
  53. Happy Customer Service Week
  54. Customer Needs
  55. Specialty Policies
  56. Passion
  57. IVR
  58. Excellence
  59. Active Listening
  60. Huddles
  61. Friendly
  62. Quality Assurance
  63. Needs
  64. Collaboration
  65. Communication
  66. Growth
  67. Customer Satisfaction
  68. Positive
  69. Dedicated Call Center
  70. Empathy
  71. Caring
  72. After Call
  73. Customer Engagement
  74. Teams Chat