CustomerSupportOutlookHuddlesSCS(ServiceCenterSpecialist)ActiveListeningEducateQualityAssuranceEscalationLineServicemindedFeedbackAfterCallExcellenceP/CSystemInclusionPolicyTerminationASAListenDifficultConversationsPDPCustomerNeedsAnswersIVRPassionRapportAHTCustomerSatisfactionAEPITServiceDeskStatsFriendlyBreakCustomerExperienceDiversitySCR(ServiceCenter Rep)TrainingWillingnessConfidenceSWTLIFENationalCallCenterHappyCustomerServiceWeekSolutionsCSATEmployeeHeadsetsTeamsChatPositive“Thanks forbringing thisto ourattention!”CollaborationNeedsGrowthChromeCustomerEngagementCustomerServiceSalesforceLunchTeamworkSpecialtyPoliciesSmileCaringAccountability“Greatquestion! I’llfind that outfor you!”Peer toPeercoachingCommunicationCustomerCareSBS“Happytohelp!”EmpathyHelpfulRefundTaketheH.E.A.TDedicatedCallCenterHelpDeskProfessionalCustomerSupportOutlookHuddlesSCS(ServiceCenterSpecialist)ActiveListeningEducateQualityAssuranceEscalationLineServicemindedFeedbackAfterCallExcellenceP/CSystemInclusionPolicyTerminationASAListenDifficultConversationsPDPCustomerNeedsAnswersIVRPassionRapportAHTCustomerSatisfactionAEPITServiceDeskStatsFriendlyBreakCustomerExperienceDiversitySCR(ServiceCenter Rep)TrainingWillingnessConfidenceSWTLIFENationalCallCenterHappyCustomerServiceWeekSolutionsCSATEmployeeHeadsetsTeamsChatPositive“Thanks forbringing thisto ourattention!”CollaborationNeedsGrowthChromeCustomerEngagementCustomerServiceSalesforceLunchTeamworkSpecialtyPoliciesSmileCaringAccountability“Greatquestion! I’llfind that outfor you!”Peer toPeercoachingCommunicationCustomerCareSBS“Happytohelp!”EmpathyHelpfulRefundTaketheH.E.A.TDedicatedCallCenterHelpDeskProfessional

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Support
  2. Outlook
  3. Huddles
  4. SCS(Service Center Specialist)
  5. Active Listening
  6. Educate
  7. Quality Assurance
  8. Escalation Line
  9. Service minded
  10. Feedback
  11. After Call
  12. Excellence
  13. P/C System
  14. Inclusion
  15. Policy Termination
  16. ASA
  17. Listen
  18. Difficult Conversations
  19. PDP
  20. Customer Needs
  21. Answers
  22. IVR
  23. Passion
  24. Rapport
  25. AHT
  26. Customer Satisfaction
  27. AEP
  28. IT Service Desk
  29. Stats
  30. Friendly
  31. Break
  32. Customer Experience
  33. Diversity
  34. SCR(Service Center Rep)
  35. Training
  36. Willingness
  37. Confidence
  38. SWT
  39. LIFE
  40. National Call Center
  41. Happy Customer Service Week
  42. Solutions
  43. CSAT
  44. Employee
  45. Headsets
  46. Teams Chat
  47. Positive
  48. “Thanks for bringing this to our attention!”
  49. Collaboration
  50. Needs
  51. Growth
  52. Chrome
  53. Customer Engagement
  54. Customer Service
  55. Salesforce
  56. Lunch
  57. Teamwork
  58. Specialty Policies
  59. Smile
  60. Caring
  61. Accountability
  62. “Great question! I’ll find that out for you!”
  63. Peer to Peer coaching
  64. Communication
  65. Customer Care
  66. SBS
  67. “Happy to help!”
  68. Empathy
  69. Helpful
  70. Refund
  71. Take the H.E.A.T
  72. Dedicated Call Center
  73. Help Desk
  74. Professional