EmpathyASAServicemindedTaketheH.E.A.TPassionWillingnessEmployeeEducateChromeDifficultConversationsCustomerSupportAnswersPolicyTerminationSolutionsSCS(ServiceCenterSpecialist)P/CSystemInclusionHelpfulCommunicationListenSalesforceCustomerCareSBSOutlookExcellenceHeadsetsConfidenceAfterCallTeamworkNationalCallCenterActiveListeningLunchAEPCaringLIFETrainingPDPCustomerSatisfactionDiversityITServiceDeskPositiveSmileAHTQualityAssuranceSCR(ServiceCenter Rep)BreakSWTCustomerServiceAccountabilityCustomerExperienceGrowthCustomerEngagementNeeds“Happytohelp!”SpecialtyPoliciesTeamsChatHappyCustomerServiceWeekProfessionalHelpDeskEscalationLine“Greatquestion! I’llfind that outfor you!”CSATStatsRapportDedicatedCallCenterCollaborationIVRPeer toPeercoachingRefund“Thanks forbringing thisto ourattention!”FriendlyCustomerNeedsFeedbackHuddlesEmpathyASAServicemindedTaketheH.E.A.TPassionWillingnessEmployeeEducateChromeDifficultConversationsCustomerSupportAnswersPolicyTerminationSolutionsSCS(ServiceCenterSpecialist)P/CSystemInclusionHelpfulCommunicationListenSalesforceCustomerCareSBSOutlookExcellenceHeadsetsConfidenceAfterCallTeamworkNationalCallCenterActiveListeningLunchAEPCaringLIFETrainingPDPCustomerSatisfactionDiversityITServiceDeskPositiveSmileAHTQualityAssuranceSCR(ServiceCenter Rep)BreakSWTCustomerServiceAccountabilityCustomerExperienceGrowthCustomerEngagementNeeds“Happytohelp!”SpecialtyPoliciesTeamsChatHappyCustomerServiceWeekProfessionalHelpDeskEscalationLine“Greatquestion! I’llfind that outfor you!”CSATStatsRapportDedicatedCallCenterCollaborationIVRPeer toPeercoachingRefund“Thanks forbringing thisto ourattention!”FriendlyCustomerNeedsFeedbackHuddles

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
  1. Empathy
  2. ASA
  3. Service minded
  4. Take the H.E.A.T
  5. Passion
  6. Willingness
  7. Employee
  8. Educate
  9. Chrome
  10. Difficult Conversations
  11. Customer Support
  12. Answers
  13. Policy Termination
  14. Solutions
  15. SCS(Service Center Specialist)
  16. P/C System
  17. Inclusion
  18. Helpful
  19. Communication
  20. Listen
  21. Salesforce
  22. Customer Care
  23. SBS
  24. Outlook
  25. Excellence
  26. Headsets
  27. Confidence
  28. After Call
  29. Teamwork
  30. National Call Center
  31. Active Listening
  32. Lunch
  33. AEP
  34. Caring
  35. LIFE
  36. Training
  37. PDP
  38. Customer Satisfaction
  39. Diversity
  40. IT Service Desk
  41. Positive
  42. Smile
  43. AHT
  44. Quality Assurance
  45. SCR(Service Center Rep)
  46. Break
  47. SWT
  48. Customer Service
  49. Accountability
  50. Customer Experience
  51. Growth
  52. Customer Engagement
  53. Needs
  54. “Happy to help!”
  55. Specialty Policies
  56. Teams Chat
  57. Happy Customer Service Week
  58. Professional
  59. Help Desk
  60. Escalation Line
  61. “Great question! I’ll find that out for you!”
  62. CSAT
  63. Stats
  64. Rapport
  65. Dedicated Call Center
  66. Collaboration
  67. IVR
  68. Peer to Peer coaching
  69. Refund
  70. “Thanks for bringing this to our attention!”
  71. Friendly
  72. Customer Needs
  73. Feedback
  74. Huddles