Retain 2CustomersFree!Retain 3CustomersDial 25NumbersMakeContactwith 15customersDial 35NumbersSpeak toa GiffGaffsVoicemailMake acustomerlaughMakecontactwith 10customersGet aretainfrom aCall BackDial 50NumbersRetain 2policieson 1 callProduceQuote toamendCoverGet acustomerto sayWow!Do achange ofaddressMakecontactwith 12CustomersRetain 2CustomersFree!Retain 3CustomersDial 25NumbersMakeContactwith 15customersDial 35NumbersSpeak toa GiffGaffsVoicemailMake acustomerlaughMakecontactwith 10customersGet aretainfrom aCall BackDial 50NumbersRetain 2policieson 1 callProduceQuote toamendCoverGet acustomerto sayWow!Do achange ofaddressMakecontactwith 12Customers

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Retain 2 Customers
  2. Free!
  3. Retain 3 Customers
  4. Dial 25 Numbers
  5. Make Contact with 15 customers
  6. Dial 35 Numbers
  7. Speak to a Giff Gaffs Voicemail
  8. Make a customer laugh
  9. Make contact with 10 customers
  10. Get a retain from a Call Back
  11. Dial 50 Numbers
  12. Retain 2 policies on 1 call
  13. Produce Quote to amend Cover
  14. Get a customer to say Wow!
  15. Do a change of address
  16. Make contact with 12 Customers