MakeContactwith 15customersDo achange ofaddressRetain 2CustomersDial 25NumbersGet acustomerto sayWow!Make acustomerlaughSpeak toa GiffGaffsVoicemailRetain 2policieson 1 callGet aretainfrom aCall BackMakecontactwith 10customersFree!Makecontactwith 12CustomersProduceQuote toamendCoverDial 50NumbersDial 35NumbersRetain 3CustomersMakeContactwith 15customersDo achange ofaddressRetain 2CustomersDial 25NumbersGet acustomerto sayWow!Make acustomerlaughSpeak toa GiffGaffsVoicemailRetain 2policieson 1 callGet aretainfrom aCall BackMakecontactwith 10customersFree!Makecontactwith 12CustomersProduceQuote toamendCoverDial 50NumbersDial 35NumbersRetain 3Customers

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make Contact with 15 customers
  2. Do a change of address
  3. Retain 2 Customers
  4. Dial 25 Numbers
  5. Get a customer to say Wow!
  6. Make a customer laugh
  7. Speak to a Giff Gaffs Voicemail
  8. Retain 2 policies on 1 call
  9. Get a retain from a Call Back
  10. Make contact with 10 customers
  11. Free!
  12. Make contact with 12 Customers
  13. Produce Quote to amend Cover
  14. Dial 50 Numbers
  15. Dial 35 Numbers
  16. Retain 3 Customers