MakeContactwith 15customersMakecontactwith 10customersDial 25NumbersDial 50NumbersSpeak toa GiffGaffsVoicemailMakecontactwith 12CustomersDial 35NumbersRetain 3CustomersGet aretainfrom aCall BackRetain 2policieson 1 callRetain 2CustomersGet acustomerto sayWow!Free!Do achange ofaddressProduceQuote toamendCoverMake acustomerlaughMakeContactwith 15customersMakecontactwith 10customersDial 25NumbersDial 50NumbersSpeak toa GiffGaffsVoicemailMakecontactwith 12CustomersDial 35NumbersRetain 3CustomersGet aretainfrom aCall BackRetain 2policieson 1 callRetain 2CustomersGet acustomerto sayWow!Free!Do achange ofaddressProduceQuote toamendCoverMake acustomerlaugh

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make Contact with 15 customers
  2. Make contact with 10 customers
  3. Dial 25 Numbers
  4. Dial 50 Numbers
  5. Speak to a Giff Gaffs Voicemail
  6. Make contact with 12 Customers
  7. Dial 35 Numbers
  8. Retain 3 Customers
  9. Get a retain from a Call Back
  10. Retain 2 policies on 1 call
  11. Retain 2 Customers
  12. Get a customer to say Wow!
  13. Free!
  14. Do a change of address
  15. Produce Quote to amend Cover
  16. Make a customer laugh