Retain 3CustomersDo achange ofaddressGet aretainfrom aCall BackDial 50NumbersMakecontactwith 10customersSpeak toa GiffGaffsVoicemailMake acustomerlaughMakeContactwith 15customersFree!Makecontactwith 12CustomersDial 35NumbersDial 25NumbersProduceQuote toamendCoverGet acustomerto sayWow!Retain 2CustomersRetain 2policieson 1 callRetain 3CustomersDo achange ofaddressGet aretainfrom aCall BackDial 50NumbersMakecontactwith 10customersSpeak toa GiffGaffsVoicemailMake acustomerlaughMakeContactwith 15customersFree!Makecontactwith 12CustomersDial 35NumbersDial 25NumbersProduceQuote toamendCoverGet acustomerto sayWow!Retain 2CustomersRetain 2policieson 1 call

Retention Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Retain 3 Customers
  2. Do a change of address
  3. Get a retain from a Call Back
  4. Dial 50 Numbers
  5. Make contact with 10 customers
  6. Speak to a Giff Gaffs Voicemail
  7. Make a customer laugh
  8. Make Contact with 15 customers
  9. Free!
  10. Make contact with 12 Customers
  11. Dial 35 Numbers
  12. Dial 25 Numbers
  13. Produce Quote to amend Cover
  14. Get a customer to say Wow!
  15. Retain 2 Customers
  16. Retain 2 policies on 1 call