Other end is silent when answering On hold with another clinic The printer is angry O asks about boarding O no-shows appointment O calls for sick pet after 10am Someone brings us treats :) Non Client asks if we see birds/reptiles New client will "call back" Client shares far too much information Someone forgot their phone Someone not on the schedule shows up Client swears Someone wants to speak to Sherry/Jen/SJ (And won't say why) Madeline drops/spills something Robocall Stapler jams Owner is "the only one here" "I just spoke to someone there" >10 min phone call Jaelynn gets covered in a bodily fluid Client has been here for "XX years" Ear infection needs to be seen urgently Spayded/ Distemperment Impromed crashes "Even for emergency cases?!" Emily has a mental breakdown Someone just wants a Rabies shot O just wants an antibiotic O wants written Rx Faxed/Emailed Pet ate something bizarre Phone call drops Someone flags you down in the parking lot Cat isn't in carrier/ Dog doesn't have leash Owner walks inside Non- Client wants meds/food Books and vacuuming actually get done O wants their RX sooner than the P/U time O orders Rx/food from the parking lot "Hey Shorty" Client we haven't seen in >3 years calls Someone just moved to the area Pharmacy faxes Rx request O is using their car bluetooth to call O parks by the garage/Spot #0 Urine D/O "Well can't I come in?" O is "parked right in front" Blue pearl is too expensive Dr. Jain squeezes something in HCs Client is mad "The voicemail says you're closed" O is asking for someone in particular A regular calls O Self Diagnoses/ Medicates Other end is silent when answering On hold with another clinic The printer is angry O asks about boarding O no-shows appointment O calls for sick pet after 10am Someone brings us treats :) Non Client asks if we see birds/reptiles New client will "call back" Client shares far too much information Someone forgot their phone Someone not on the schedule shows up Client swears Someone wants to speak to Sherry/Jen/SJ (And won't say why) Madeline drops/spills something Robocall Stapler jams Owner is "the only one here" "I just spoke to someone there" >10 min phone call Jaelynn gets covered in a bodily fluid Client has been here for "XX years" Ear infection needs to be seen urgently Spayded/ Distemperment Impromed crashes "Even for emergency cases?!" Emily has a mental breakdown Someone just wants a Rabies shot O just wants an antibiotic O wants written Rx Faxed/Emailed Pet ate something bizarre Phone call drops Someone flags you down in the parking lot Cat isn't in carrier/ Dog doesn't have leash Owner walks inside Non- Client wants meds/food Books and vacuuming actually get done O wants their RX sooner than the P/U time O orders Rx/food from the parking lot "Hey Shorty" Client we haven't seen in >3 years calls Someone just moved to the area Pharmacy faxes Rx request O is using their car bluetooth to call O parks by the garage/Spot #0 Urine D/O "Well can't I come in?" O is "parked right in front" Blue pearl is too expensive Dr. Jain squeezes something in HCs Client is mad "The voicemail says you're closed" O is asking for someone in particular A regular calls O Self Diagnoses/ Medicates
(Print)
Other end is silent when answering
On hold with another clinic
The printer is angry
O asks about boarding
O no-shows appointment
O calls for sick pet after 10am
Someone brings us treats :)
Non Client asks if we see birds/reptiles
New client will "call back"
Client shares far too much information
Someone forgot their phone
Someone not on the schedule shows up
Client swears
Someone wants to speak to Sherry/Jen/SJ
(And won't say why)
Madeline drops/spills something
Robocall
Stapler jams
Owner is "the only one here"
"I just spoke to someone there"
>10 min phone call
Jaelynn gets covered in a bodily fluid
Client has been here for "XX years"
Ear infection needs to be seen urgently
Spayded/ Distemperment
Impromed crashes
"Even for emergency cases?!"
Emily has a mental breakdown
Someone just wants a Rabies shot
O just wants an antibiotic
O wants written Rx Faxed/Emailed
Pet ate something bizarre
Phone call drops
Someone flags you down in the parking lot
Cat isn't in carrier/ Dog doesn't have leash
Owner walks inside
Non-Client wants meds/food
Books and vacuuming actually get done
O wants their RX sooner than the P/U time
O orders Rx/food from the parking lot
"Hey Shorty"
Client we haven't seen in >3 years calls
Someone just moved to the area
Pharmacy faxes Rx request
O is using their car bluetooth to call
O parks by the garage/Spot #0
Urine D/O
"Well can't I come in?"
O is "parked right in front"
Blue pearl is too expensive
Dr. Jain squeezes something in
HCs Client is mad
"The voicemail says you're closed"
O is asking for someone in particular
A regular calls
O Self Diagnoses/ Medicates
