Impromed crashes Ear infection needs to be seen urgently O parks by the garage/Spot #0 O calls for sick pet after 10am Client shares far too much information Someone forgot their phone Someone wants to speak to Sherry/Jen/SJ (And won't say why) Madeline drops/spills something O asks about boarding Non- Client wants meds/food Owner is "the only one here" "Even for emergency cases?!" O Self Diagnoses/ Medicates Cat isn't in carrier/ Dog doesn't have leash O orders Rx/food from the parking lot Client has been here for "XX years" >10 min phone call "The voicemail says you're closed" Client we haven't seen in >3 years calls Robocall Stapler jams Client swears "I just spoke to someone there" Someone just wants a Rabies shot Non Client asks if we see birds/reptiles The printer is angry Pharmacy faxes Rx request Other end is silent when answering O is "parked right in front" Emily has a mental breakdown HCs Client is mad Books and vacuuming actually get done O just wants an antibiotic Someone brings us treats :) Pet ate something bizarre New client will "call back" On hold with another clinic Owner walks inside Blue pearl is too expensive Someone flags you down in the parking lot "Hey Shorty" Urine D/O A regular calls Someone just moved to the area O is asking for someone in particular "Well can't I come in?" Someone not on the schedule shows up Phone call drops Dr. Jain squeezes something in Jaelynn gets covered in a bodily fluid O no-shows appointment O wants written Rx Faxed/Emailed O is using their car bluetooth to call O wants their RX sooner than the P/U time Spayded/ Distemperment Impromed crashes Ear infection needs to be seen urgently O parks by the garage/Spot #0 O calls for sick pet after 10am Client shares far too much information Someone forgot their phone Someone wants to speak to Sherry/Jen/SJ (And won't say why) Madeline drops/spills something O asks about boarding Non- Client wants meds/food Owner is "the only one here" "Even for emergency cases?!" O Self Diagnoses/ Medicates Cat isn't in carrier/ Dog doesn't have leash O orders Rx/food from the parking lot Client has been here for "XX years" >10 min phone call "The voicemail says you're closed" Client we haven't seen in >3 years calls Robocall Stapler jams Client swears "I just spoke to someone there" Someone just wants a Rabies shot Non Client asks if we see birds/reptiles The printer is angry Pharmacy faxes Rx request Other end is silent when answering O is "parked right in front" Emily has a mental breakdown HCs Client is mad Books and vacuuming actually get done O just wants an antibiotic Someone brings us treats :) Pet ate something bizarre New client will "call back" On hold with another clinic Owner walks inside Blue pearl is too expensive Someone flags you down in the parking lot "Hey Shorty" Urine D/O A regular calls Someone just moved to the area O is asking for someone in particular "Well can't I come in?" Someone not on the schedule shows up Phone call drops Dr. Jain squeezes something in Jaelynn gets covered in a bodily fluid O no-shows appointment O wants written Rx Faxed/Emailed O is using their car bluetooth to call O wants their RX sooner than the P/U time Spayded/ Distemperment
(Print)
Impromed crashes
Ear infection needs to be seen urgently
O parks by the garage/Spot #0
O calls for sick pet after 10am
Client shares far too much information
Someone forgot their phone
Someone wants to speak to Sherry/Jen/SJ
(And won't say why)
Madeline drops/spills something
O asks about boarding
Non-Client wants meds/food
Owner is "the only one here"
"Even for emergency cases?!"
O Self Diagnoses/ Medicates
Cat isn't in carrier/ Dog doesn't have leash
O orders Rx/food from the parking lot
Client has been here for "XX years"
>10 min phone call
"The voicemail says you're closed"
Client we haven't seen in >3 years calls
Robocall
Stapler jams
Client swears
"I just spoke to someone there"
Someone just wants a Rabies shot
Non Client asks if we see birds/reptiles
The printer is angry
Pharmacy faxes Rx request
Other end is silent when answering
O is "parked right in front"
Emily has a mental breakdown
HCs Client is mad
Books and vacuuming actually get done
O just wants an antibiotic
Someone brings us treats :)
Pet ate something bizarre
New client will "call back"
On hold with another clinic
Owner walks inside
Blue pearl is too expensive
Someone flags you down in the parking lot
"Hey Shorty"
Urine D/O
A regular calls
Someone just moved to the area
O is asking for someone in particular
"Well can't I come in?"
Someone not on the schedule shows up
Phone call drops
Dr. Jain squeezes something in
Jaelynn gets covered in a bodily fluid
O no-shows appointment
O wants written Rx Faxed/Emailed
O is using their car bluetooth to call
O wants their RX sooner than the P/U time
Spayded/ Distemperment
