(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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It's important that we get it fixed.
If I were in your position, I would be upset too.
I hear what you're saying.
It makes total sense you would need some help with this.
I understand how hard this is for you.
It's totally natural that you would feel this way.
I know you've spent a lot of time on this already.
Our mistake has cost you a lot of time, Let me make it right.
I'm so glad you contacted us about that.
What you're saying makes so much sense to me.
I can totally see why you would be upset.
I can hear your concern in your voice.
I would have a hard time with that too.
It's perfectly normal to feel frustrated in a situation like this.
After all this, anyone would be frustrated.
I understand how frustrating it must be to wait this long.
