(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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It's perfectly normal to feel frustrated in a situation like this.
If I were in your position, I would be upset too.
I would have a hard time with that too.
It makes total sense you would need some help with this.
What you're saying makes so much sense to me.
It's totally natural that you would feel this way.
I can hear your concern in your voice.
It's important that we get it fixed.
I know you've spent a lot of time on this already.
I can totally see why you would be upset.
I understand how hard this is for you.
After all this, anyone would be frustrated.
Our mistake has cost you a lot of time, Let me make it right.
I understand how frustrating it must be to wait this long.
