(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I would have a hard time with that too.
I know you've spent a lot of time on this already.
I'm so glad you contacted us about that.
It's important that we get it fixed.
It's totally natural that you would feel this way.
It's perfectly normal to feel frustrated in a situation like this.
I understand how frustrating it must be to wait this long.
I hear what you're saying.
After all this, anyone would be frustrated.
If I were in your position, I would be upset too.
What you're saying makes so much sense to me.
I can totally see why you would be upset.
Our mistake has cost you a lot of time, Let me make it right.
I understand how hard this is for you.
I can hear your concern in your voice.
It makes total sense you would need some help with this.
