(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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What you're saying makes so much sense to me.
I'm so glad you contacted us about that.
I hear what you're saying.
It's perfectly normal to feel frustrated in a situation like this.
I can totally see why you would be upset.
I would have a hard time with that too.
It's important that we get it fixed.
I understand how hard this is for you.
After all this, anyone would be frustrated.
I can hear your concern in your voice.
If I were in your position, I would be upset too.
It makes total sense you would need some help with this.
It's totally natural that you would feel this way.
I know you've spent a lot of time on this already.
I understand how frustrating it must be to wait this long.
Our mistake has cost you a lot of time, Let me make it right.
