If I were inyourposition, Iwould beupset too.What you'resayingmakes somuch senseto me.I knowyou've spenta lot of timeon thisalready.I would havea hard timewith that too.I understandhowfrustrating itmust be towait this long.I'm so gladyoucontacted usabout that.I can totallysee why youwould beupset.It's perfectlynormal to feelfrustrated in asituation likethis.It's totallynatural thatyou wouldfeel this way.After all this,anyonewould befrustrated.I can hearyourconcern inyour voice.I understandhow hardthis is foryou.Our mistakehas cost youa lot of time,Let me makeit right.It'simportantthat we getit fixed.I hearwhatyou'resaying.It makes totalsense youwould needsome helpwith this.If I were inyourposition, Iwould beupset too.What you'resayingmakes somuch senseto me.I knowyou've spenta lot of timeon thisalready.I would havea hard timewith that too.I understandhowfrustrating itmust be towait this long.I'm so gladyoucontacted usabout that.I can totallysee why youwould beupset.It's perfectlynormal to feelfrustrated in asituation likethis.It's totallynatural thatyou wouldfeel this way.After all this,anyonewould befrustrated.I can hearyourconcern inyour voice.I understandhow hardthis is foryou.Our mistakehas cost youa lot of time,Let me makeit right.It'simportantthat we getit fixed.I hearwhatyou'resaying.It makes totalsense youwould needsome helpwith this.

Positive Words - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. If I were in your position, I would be upset too.
  2. What you're saying makes so much sense to me.
  3. I know you've spent a lot of time on this already.
  4. I would have a hard time with that too.
  5. I understand how frustrating it must be to wait this long.
  6. I'm so glad you contacted us about that.
  7. I can totally see why you would be upset.
  8. It's perfectly normal to feel frustrated in a situation like this.
  9. It's totally natural that you would feel this way.
  10. After all this, anyone would be frustrated.
  11. I can hear your concern in your voice.
  12. I understand how hard this is for you.
  13. Our mistake has cost you a lot of time, Let me make it right.
  14. It's important that we get it fixed.
  15. I hear what you're saying.
  16. It makes total sense you would need some help with this.