(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client escalates
Call should have gone to service HD
Forget to go into available status
Forget to take break
Coworker introduces pet/child on Zoom
Call is interrupted by delivery
Get a call for transition services
Did household chore during lunch
Resolve two cases in one day
Two or meetings/coaching in a day
Client interrupted by family member
Internal Support hold exceeds 15 minutes
During team meeting person speaking forgets to unmute